Migrating to a New ITSM Solution - Common Pitfalls and Tips for Success

964 views
895 views

Published on

Published in: Business, Technology
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
964
On SlideShare
0
From Embeds
0
Number of Embeds
10
Actions
Shares
0
Downloads
25
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide

Migrating to a New ITSM Solution - Common Pitfalls and Tips for Success

  1. 1. Axios Systems Webinar Blog.axiossystems.com @Axios_Systems Axios on LinkedIn Karen Ferris Director, Macanta Consulting Barry Crosby Business Solutions Consultant, Axios Clive Keylard Application Support Leader & Service Delivery Manager, University of Canterbury “Migrating to a New ITSM Solution – Common Pitfalls and Tips for Success” Axios | 1 im@axiossystems.com#ITSMmigration
  2. 2. Migrating to a New ITSM Solution – Common Pitfalls and Tips for Success” Karen Ferris January 30, 2015 Axios | 2
  3. 3. ITSM Solution Replacement Axios | 3
  4. 4. Drivers for Change 4Axios | Maintenance Costs Admin Overhead Inflexibility Sun Setting Old Technology Over Customization Poor SupportVersion Lock
  5. 5. ITSM Migration 5Axios | • Stakeholders • Requirements • Budget • Selection • On Premise or SaaS Planning
  6. 6. ITSM Migration 6Axios | • Organizational Change • Process Improvement • Data Transfer • Training Preparing
  7. 7. To see the rest of this slidedeck and view the on demand recording of the webinar, visit forms.axiossystems.com/itsm-migration Blog.axiossystems.com @Axios_Systems Axios on LinkedIn Karen Ferris Director, Macanta Consulting Barry Crosby Business Solutions Consultant, Axios Clive Keylard Application Support Leader & Service Delivery Manager, University of Canterbury “Migrating to a New ITSM Solution – Common Pitfalls and Tips for Success” Axios | 7 im@axiossystems.com#ITSMmigration
  8. 8. Axios Systems Webinar George Spalding Executive Vice President Pink Elephant NEXT MONTH’S WEBINAR TOPIC… “ITSM ROI” Blog.axiossystems.com @Axios_Systems Axios on LinkedIn Joe Beighley Business Solutions Consultant Axios Systems REGISTER NOW AT: j.mp/ZbCfRq Axios | 8

×