Migrating to a New ITSM Solution - Common Pitfalls and Tips for Success

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To view the full slidedeck and the on demand recording of the webinar, visit www.axiossystems.com/itsm-migration.

In this on-demand webinar, independent industry expert Karen Ferris shares her experience of when and why you should consider migrating to a new ITSM solution. Karen will be joined by Barry Crosby (Solutions Consultant, Axios Systems) and Clive Keylard (University of Canterbury) who will discuss how Axios helped them improve their ITSM by migrating to assyst.

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Migrating to a New ITSM Solution - Common Pitfalls and Tips for Success

  1. 1. Axios Systems Webinar Blog.axiossystems.com @Axios_Systems Axios on LinkedIn Karen Ferris Director, Macanta Consulting Barry Crosby Business Solutions Consultant, Axios Clive Keylard Application Support Leader & Service Delivery Manager, University of Canterbury “Migrating to a New ITSM Solution – Common Pitfalls and Tips for Success” Axios | 1 im@axiossystems.com#ITSMmigration
  2. 2. Migrating to a New ITSM Solution – Common Pitfalls and Tips for Success” Karen Ferris January 29, 2015 Axios | 2
  3. 3. ITSM Solution Replacement Axios | 3
  4. 4. Drivers for Change 4Axios | Maintenance Costs Admin Overhead Inflexibility Sun Setting Old Technology Over Customization Poor SupportVersion Lock
  5. 5. ITSM Migration 5Axios | • Stakeholders • Requirements • Budget • Selection • On Premise or SaaS Planning
  6. 6. ITSM Migration 6Axios | • Organizational Change • Process Improvement • Data Transfer • Training Preparing
  7. 7. To see the rest of this slidedeck and view the on demand recording of the webinar, visit forms.axiossystems.com/itsm-migration Blog.axiossystems.com @Axios_Systems Axios on LinkedIn Karen Ferris Director, Macanta Consulting Barry Crosby Business Solutions Consultant, Axios Clive Keylard Application Support Leader & Service Delivery Manager, University of Canterbury “Migrating to a New ITSM Solution – Common Pitfalls and Tips for Success” Axios | 7 im@axiossystems.com#ITSMmigration
  8. 8. Axios Systems Webinar George Spalding Executive Vice President Pink Elephant NEXT MONTH’S WEBINAR TOPIC… “ITSM ROI” Blog.axiossystems.com @Axios_Systems Axios on LinkedIn Joe Beighley Business Solutions Consultant Axios Systems REGISTER NOW AT: j.mp/ZbCfRq Axios | 8

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