An Overview of ITIL® v3 from the Chief Architect
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To view this complimentary webcast in full, visit: http://forms.axiossystems.com/LP=245 …
To view this complimentary webcast in full, visit: http://forms.axiossystems.com/LP=245
Sharon Taylor, Chief Architect of ITIL® V3 provides a back to basics overview of ITIL® v3. In this video you will learn how the change in the IT needs of the business evolve over time and how the ITIL® v3 principles were developed to address them.