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Amplifying Customer 
Value through 
Business Transformation 
Pierre-Paul Allard 
SVP, Worldwide Sales and 
President Global Field Operations
Transformation 
Journey
3
Four Common Threads 
SERVICES 
NETWORKING 
& FABRIC 
SWITCHING 
APPLICATION 
ENABLEMENT 
MOBILITY
Services 
 Avaya Private Cloud Services 
 Reduce cost / complexity 
 Improve infrastructure scalability 
 Free up critical development resources 
SERVICES
Mobility 
 Voice/Video/Data Collaboration 
 Pervasive 
 BYOD 
 Single client multi-platform 
 Increased utilization of video platforms 
 Unified clients 
MOBILITY
Application Enablement 
 Collaboration Environment 
 Application Enablement 
 Infrastructure / Applications 
APPLICATON 
ENABLEMENT
Networking Fabric and Switching 
 Virtualize 
 Software Defined Architecture 
 Protect Infrastructure 
Applications 
Security 
Speed 
Cost 
NETWORING 
FABRIC & 
SWITCHING
Services
Mobility
Application Enablement
Application Enablement – 
Collaboration Environment 
Personal Assistant and Seamless Transfer Snap-ins
Networking and 
Fabric Switching
The Old Network Model Doesn’t 
Work Anymore 
Inefficient Legacy Model 
Hierarchical model 
802.1 
Multi- 
Protocols 
Complexity 
PIM 
Complex Nodal provisioning 
Next Generation Model 
Virtual Fabric 
OAM 
Avaya 
Fabric 
Connect 
802.1 
ONE 
Protocol 
Simple end-to-end services
First THE 
BYOD Olympics 
IP-Video Olympics 
Fabric Olympics 
First Free Wi-Fi 
15
Technology Innovation and Evolution 
 20 msec to recovery 
 2 clicks to the secure zone 
 0.3 sec for Web postings of results 
 Secure and mobile policy-based guest access 
 Reliable IPTV and enhanced QoE 
 0 to 40,000+ BYOD users in one day
Summary 
 Change is good – embrace it! 
 Collaboration is not your grandmother’s old 
oven any more! 
THANK YOU
18 
Imagine what we can do!

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Amplifying Customer 
Value through 
Business Transformation

  • 1. Amplifying Customer Value through Business Transformation Pierre-Paul Allard SVP, Worldwide Sales and President Global Field Operations
  • 3. 3
  • 4. Four Common Threads SERVICES NETWORKING & FABRIC SWITCHING APPLICATION ENABLEMENT MOBILITY
  • 5. Services  Avaya Private Cloud Services  Reduce cost / complexity  Improve infrastructure scalability  Free up critical development resources SERVICES
  • 6. Mobility  Voice/Video/Data Collaboration  Pervasive  BYOD  Single client multi-platform  Increased utilization of video platforms  Unified clients MOBILITY
  • 7. Application Enablement  Collaboration Environment  Application Enablement  Infrastructure / Applications APPLICATON ENABLEMENT
  • 8. Networking Fabric and Switching  Virtualize  Software Defined Architecture  Protect Infrastructure Applications Security Speed Cost NETWORING FABRIC & SWITCHING
  • 12. Application Enablement – Collaboration Environment Personal Assistant and Seamless Transfer Snap-ins
  • 14. The Old Network Model Doesn’t Work Anymore Inefficient Legacy Model Hierarchical model 802.1 Multi- Protocols Complexity PIM Complex Nodal provisioning Next Generation Model Virtual Fabric OAM Avaya Fabric Connect 802.1 ONE Protocol Simple end-to-end services
  • 15. First THE BYOD Olympics IP-Video Olympics Fabric Olympics First Free Wi-Fi 15
  • 16. Technology Innovation and Evolution  20 msec to recovery  2 clicks to the secure zone  0.3 sec for Web postings of results  Secure and mobile policy-based guest access  Reliable IPTV and enhanced QoE  0 to 40,000+ BYOD users in one day
  • 17. Summary  Change is good – embrace it!  Collaboration is not your grandmother’s old oven any more! THANK YOU
  • 18. 18 Imagine what we can do!

Editor's Notes

  1. APPLICATION ENABLEMENT Call up our head of Engineering, SVP Gary Barnett. So Gary, what is application enablement? (Flip slide)
  2. APPLICATION ENABLEMENT - COLLABORATION ENVIRONMENT “Personal Assistant” and “Seamless Transfer” user case   Challenge keeping up with different types of meetings on the go (bridge numbers, host keys, passwords) Gary introduces Personal Assistant Click, first image appears Talk about the value proposition (one conference number, no need to remember anything else, quick voice guided setup) Perfect to get on a conference call in car on the way to work Click, second image appears (hands-free, voice guided) Discuss problem of dropping voice call on phones and rejoin on desktop as video calls when walking from car to office Gary introduces Seamless Transfer Click, third image appears Plantronics proximity kicks in when in the office.  Voice call on phone seamlessly transfers to his desktop as a video Scopia call; voice call on phone drops off.  (no need to rejoin meeting, no drop calls) Perfect solution for business professionals who are in meetings all day and constantly on the go (Pierre-Paul thanks Gary)
  3. NETWORKING AND FABRIC SWITCHING When we talk about Cloud, Mobility, Infrastructure and Applications, they all require a solid network infrastructure and foundation to become an architecture for Collaboration. To help me tell you more about that, let me ask the king of the Fabric, Mr. Networking himself, Jean Turgeon, or JT, to come out and join me. JT, so why would people focused on Collaboration, voice and video, care about networking? (Flip slide)
  4. The Old Network Model Doesn’t Work Anymore We have some very exciting thing happening with our Fabric Connect. Technology eliminates root cause of the headaches Another capability within the network is required a protocol is layered on top. As # protocols gets larger - the more complex and unstable the network gets. Fabric Connect eliminates all these layers and protocols but enables all the capabilities. L2 services, L3 services, routing and multicast services with a single technology. Benefits: simpler network designs, management and configuration; faster network recovery times Diagram on left a simple network. Other networks are more complex shown Other vendors fabric solutions are only replacing the grey and blue boxes (legacy L2 protocols) We are currently the only vendor in the industry today that can also replace L3 services, routing and multicast.
  5. AVAYA OLYMPIC FIRSTS Key Points: Avaya is the proud sponsor of the 2014 Winter Games in Sochi Russia. This is an interesting honor. On one hand, it is a tremendous opportunity, on the other hand, our network will be in the world’s largest glass house. This Olympic event supported: 3 billion TV viewers 25,000 volunteers 3,000 reporters and media personnel vying for network services Billions of internet customers This honor, however, wasn’t earned in the RFP. This honor was earned in 2010 in Vancouver, Canada. We were the sole provider for what was dubbed the first “All IP games”. The games went off flawlessly. First BYOD/Guest environments in the world 40,000 “guests” WLAN mainstream (80%) Villages to Venues First IPTV – Converged Multicast First Fabric Olympics First free Wi-Fi for Olympic Committee Virtual Data Center design Secure Virtual Services (Virtualization) Distributed L2/L3 Virtual Design Achieve scale with security
  6. TECHNOLOG INNOVATION AND EVOLUTION No notes
  7. SUMMARY Know and understand the reasons behind the change Embrace change that comes from market inflection points And ACT upon the business transitions , that come with the changes. Hope one day my mom buys a bigger oven or makes a smaller meatloaf! (Flip slide)