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• Founded 1994 – 100% Irish Owned• Software Management solutions for Hospitality• HotSoft Hotel Management Software – PMS•...
Paragon Market Position•      HotSoft Hotel Management Solutions Partner•           3-5 Star Properties•           10 – 25...
HotSoft PMS       •     HotSoft Front Office       •     Yield       •     Marketing & CRM       •     Conference & Spa   ...
4                                                                                   4Paragon Business Systems, Dublin Road...
Manual Distribution•    Hotel Web Site - Not Integrated•    Inconsistent On Line Availability•    No Rooms On Line – Rooms...
Integrated Channel Management• Availpro Connected to HotSoft• Manage Multiple Providers• Single Channel Manager• Real Time...
Channel Integration       •      2 Levels       • One Way – Electronic Booking         Transmission       • Two Way –Avail...
Efficiency Benefits       • Remove Manual Input       • Single Source to manage Online         Inventory       • Validated...
Technical Benefits       • 2- Way Information flow       • Real time notifications for Hotels         of Bookings       • ...
Cost Benefits Summary       • Eliminate OverbookingCosts       • Improved pick up       • Rate Parity Compliance       • R...
Key Integration Requirements       • PMS Connectivity/ OTA         compliant       • Support for 2 way intergration       ...
PCI Compliance Issues       • Examples – Sony – TK Maxx       • PCI Compliance for            Hotel Software            Ch...
Example       <PaymentCard ExpireDate="xx/xx"         CardNumber=“1234xxxxxxxx1234"         CardType="VS">       <CardHold...
How to Verify       • Majority self certification       • Written confirmation from         partners – who certifies      ...
Social Media - Facebook• Facebook currently dominant social  medium• 66% of on line travel purchasers also on  Facebook• 1...
Changing Channels                                                                                   16                    ...
Acknowledgements• Cornell Center for Hospitality Research• Securitymetrics.com - PANScan                                  ...
Thank you forThank you                     for your             your time                  time
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Paragon system presentation during Availpro's seminar

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Paragon Systems outlines the benefits of directly connecting the PMS to your Channel Manager and On-line channels.Why you should connect your PMS to your Channel Manager.

Anselm Molloy, CEO at Paragon Systems presents the benefits and some of the challenges of directly connecting in 2 way the PMS to your Channel Manager and On-line channels.
Implications of PCI compliance when using regional or local providers.

Published in: Travel, Business, Technology
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Transcript of "Paragon system presentation during Availpro's seminar"

  1. 1. • Founded 1994 – 100% Irish Owned• Software Management solutions for Hospitality• HotSoft Hotel Management Software – PMS• Long Term IHF Associate Member
  2. 2. Paragon Market Position• HotSoft Hotel Management Solutions Partner• 3-5 Star Properties• 10 – 250 Rooms• Corporate – Leisure –Tourist - Boutique• Independents & Groups• 25% Share of Irish Hotels Market 2 Paragon Business Systems, IDA Business Park, Dublin Road, Killkenny
  3. 3. HotSoft PMS • HotSoft Front Office • Yield • Marketing & CRM • Conference & Spa • Website & OnLine Channels • Cloud or Local • SQL Database 3 3Paragon Business Systems, Dublin Road, IDA Business Park, Dublin Road, Killkenny Paragon Business Systems, Kilkenny
  4. 4. 4 4Paragon Business Systems, Dublin Road, IDA Business Park, Dublin Road, Killkenny Paragon Business Systems, Kilkenny
  5. 5. Manual Distribution• Hotel Web Site - Not Integrated• Inconsistent On Line Availability• No Rooms On Line – Rooms to Sell• No Availability – Available On Line• No Overall View of Online Distribution• Time consuming Manual Entry 5 5Paragon Business Systems, Dublin Road, IDA Business Park, Dublin Road, Killkenny Paragon Business Systems, Kilkenny
  6. 6. Integrated Channel Management• Availpro Connected to HotSoft• Manage Multiple Providers• Single Channel Manager• Real Time Single Inventory 6 6Paragon Business Systems, Dublin Road, IDA Business Park, Dublin Road, Killkenny Paragon Business Systems, Kilkenny
  7. 7. Channel Integration • 2 Levels • One Way – Electronic Booking Transmission • Two Way –Availability + 7 7Paragon Business Systems, Dublin Road, IDA Business Park, Dublin Road, Killkenny Paragon Business Systems, Kilkenny
  8. 8. Efficiency Benefits • Remove Manual Input • Single Source to manage Online Inventory • Validated Customer emails 8 8Paragon Business Systems, Dublin Road, IDA Business Park, Dublin Road, Killkenny Paragon Business Systems, Kilkenny
  9. 9. Technical Benefits • 2- Way Information flow • Real time notifications for Hotels of Bookings • Improved Channel Ranking 9 9Paragon Business Systems, Dublin Road, IDA Business Park, Dublin Road, Killkenny Paragon Business Systems, Kilkenny
  10. 10. Cost Benefits Summary • Eliminate OverbookingCosts • Improved pick up • Rate Parity Compliance • Reduced Labour Costs 10 10Paragon Business Systems, Dublin Road, IDA Business Park, Dublin Road, Killkenny Paragon Business Systems, Kilkenny
  11. 11. Key Integration Requirements • PMS Connectivity/ OTA compliant • Support for 2 way intergration • Yield Control • PMS Inventory Control/ Close Out 11 11Paragon Business Systems, Dublin Road, IDA Business Park, Dublin Road, Killkenny Paragon Business Systems, Kilkenny
  12. 12. PCI Compliance Issues • Examples – Sony – TK Maxx • PCI Compliance for Hotel Software Channels • Hidden data storage, log files etc. • Responsibility for Card Data 12 12Paragon Business Systems, Dublin Road, IDA Business Park, Dublin Road, Killkenny Paragon Business Systems, Kilkenny
  13. 13. Example <PaymentCard ExpireDate="xx/xx" CardNumber=“1234xxxxxxxx1234" CardType="VS"> <CardHolderName>xxxxxxxxxxxxx Above extract found by PANScan – Free tool • securitymetrics.com/sm/PANscan/ 13 13Paragon Business Systems, Dublin Road, IDA Business Park, Dublin Road, Killkenny Paragon Business Systems, Kilkenny
  14. 14. How to Verify • Majority self certification • Written confirmation from partners – who certifies • Check contracts 14 14Paragon Business Systems, Dublin Road, IDA Business Park, Dublin Road, Killkenny Paragon Business Systems, Kilkenny
  15. 15. Social Media - Facebook• Facebook currently dominant social medium• 66% of on line travel purchasers also on Facebook• 18-24 Age Group – 90%• Conversion rates for Facebook referrals far exceed other online travel sites 15 Paragon Business Systems, IDA Business Park, Dublin Road, Killkenny
  16. 16. Changing Channels 16 16Paragon Business Systems, Dublin Road, IDA Business Park, Dublin Road, Killkenny Paragon Business Systems, Kilkenny
  17. 17. Acknowledgements• Cornell Center for Hospitality Research• Securitymetrics.com - PANScan 17 Paragon Business Systems, IDA Business Park, Dublin Road, Killkenny
  18. 18. Thank you forThank you for your your time time

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