Workflow Modeling: Tools for
Process Improvement and
Application Development, 2nd
Edition by Patrick McDermott
Raises The Bar
At last - heres the long-awaited, extensively revised and expanded edition
of the acclaimed and bestselling book, Workflow Modeling. This thoroughly
updated resource provides proven techniques for identifying, modeling,
and redesigning business processes, and explaining how to implement
workflow improvement, this book helps professionals define requirements
for systems development or systems acquisition. By showing how to build
visual models for illustrating workflow, the book helps practitioners assess
their current business processes and see where process improvement and
systems development can take place. Leading author Alec Sharp is an
internationally recognized expert in business process management and is
in high demand as a speaker and seminar leader in the field.

Personal Review: Workflow Modeling: Tools for Process
Improvement and Application Development, 2nd Edition by
Patrick McDermott
Rigorous, unpretentious, unintentionially debunks requirements
management as the end-all of business analysis; reveals and brings
together the analytical domains within business analysis: process
modeling, requirements, data, use cases, and business rules. Sharp has
brought process modeling a long ways from the days when "experts" said
to document the "as is" process, identify the bottlenecks, and brainstorm
the "breakthrough" innovation that will guide the "to be" process. Yeah,
like breakthroughs are a dime an dozen, right? Sharp provides a
methodical approach to understanding the as-is process, applying best
practices and enabling technologies to systematically move toward to-be
process options.
Provides an inviting approach to incorporating assessment of the staff
skills, training needs, organizational change needs to support a new
business process. Far more useful than the Business Analysis Book of
Knowledge. Don't confuse Mr. Sharp's indepth approach to business
analysis through process modeling with the "quick and easy" promises of
BPM product vendors.
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