Web Form Design: Filling in the
Blanks by Luke Wroblewski
Must-Have Resource For Building And Evaluating Great Forms
Forms make or break the most crucial online interactions: checkout,
registration, and any task requiring information entry. In Web Form Design,
Luke Wroblewski draws on original research, his considerable experience
at Yahoo! and eBay, and the perspectives of many of the fields leading
designers to show you everything you need to know about designing
effective and engaging web forms.
Personal Review: Web Form Design: Filling in the Blanks by
Luke Wroblewski
More and more these days I look for books that aren't bible-sized tomes--
books that get straight to the message. Author Wroblewski does just that.
His recurring message is that users don't like completing forms and that we
need to make the process as painless as possible. He gives plentiful
examples of poorly conceived, confusing designs that can drive users

away and prevent them from becoming repeat customers. His assertions
and recommendations are supported by examples from major Web sites.
This book resonates with the mantra of usability: focus on the user. I found
it accessible, engaging, and complete. I highly recommend it.
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