The Innovators Dilemma: The
Revolutionary Book that Will Change
the Way You Do Business (Collins
Business Essentials) by Clayton M.
Christensen
The Best Book About Innovation
What do the Honda Supercub, Intels 8088 processor, and hydraulic
excavators have in common? They are all examples of disruptive
technologies that helped to redefine the competitive landscape of their
respective markets. These products did not come about as the result of
successful companies carrying out sound business practices in
established markets. In The Innovators Dilemma, author Clayton M.
Christensen shows how these and other products cut into the low end of
the marketplace and eventually evolved to displace high-end competitors
and their reigning technologies. At the heart of The Innovators Dilemma is

how a successful company with established products keeps from being
pushed aside by newer, cheaper products that will, over time, get better
and become a serious threat. Christensen writes that even the best-
managed companies, in spite of their attention to customers and continual
investment in new technology, are susceptible to failure no matter what
the industry, be it hard drives or consumer retailing. Succinct and clearly
written, The Innovators Dilemma is an important book that belongs on
every managers bookshelf. Highly recommended. --Harry C. Edwards
Personal Review: The Innovators Dilemma: The Revolutionary
Book that Will Change the Way You Do Business (Collins
Business Essentials) by Clayton M. Christensen
The content of this book has been well covered in other reviews (low-end
disruptive innovation, failure of incumbent firms despite listening to
customers, moving up-market, etc.) so I won't rehash it here.
I can simply say that this book is truly eye-opening and makes you look at
events in the tech industry in a new way. For example, after the recent
Facebook re-design, Mark Zuckerberg claimed that the most innovative
companies don't listen to their customers, to the outrage of commentators.
In the light of The Innovator's Dilemma, it makes much more sense.
It's quite scary that to this day, companies continue to fail time and again in
the face of disruptive innovation. Christensen's book helps to make sense
of this phenomenon. I like the way the Forbes review put it: "This book
ought to chill any executive who feels bulletproof -- and inspire
entrepreneurs aiming their guns".
Regarding the criticisms that the book is written in too much of an
academic style and is too repetitive, I think they are valid, yet not too
jarring. In the latter case, the idea behind the book is very simple, yet
nevertheless very insightful.
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