The Conflict and Communication
Activity Book: 30 High-Impact
Training Exercises for Adult Learners
by Keami D. Lewis
Conflict & Communication
Every workplace has its share of conflict, and one of trainings universal
goals is to help organizations resolve it in a way that brings benefit to
everyone involved. This timely activity book offers 30 ready-to-use
exercises trainers can use to help workshop participants communicate
more effectively and create positive outcomes from conflict situations. The
Conflict and Communication Activity Book features: * Field-proven
exercises from the authors worldwide experience * Easy-to-follow
instructions for preparation, additional reading, and Q & A processes *
Valuable essays on handling conflict situations * An Exercise Matrix to
sort activities by type, length, and other parameters It also includes a
jam-packed Trainers Toolbox containing more than sixty handouts,

flipcharts, and overheads; workshop agendas; instructions for breakout
sessions; and tons more. From the quick-fix solutions of the My Workshop
Starts in Five Minutes section to fully developed sessions, this book will be
every educators best friend.
Personal Review: The Conflict and Communication Activity
Book: 30 High-Impact Training Exercises for Adult Learners by
Keami D. Lewis
The "Conflict and Communication Activity Book" is an excellent resource
for trainers and facilitators in any organization. I particularly liked how
Withers and Lewis formatted the book, defining up front the purpose as
well as the equipment, prep and time needed for each specific exercise.
The clear instructions and helpful advice provided for each activity make
them a breeze for any professional to use. Well done!! As I read through
it the first time, I found myself book-marking several of the activities to
make a point of trying in the near future. I long ago arrived at the
conclusion that no organization will EVER stop dealing with conflict and
communication issues. They're universal. Thanks for giving me thirty
more creative exercises to include in my bag of tricks!!
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