Meeting Excellence: 33 Tools to Lead
Meetings That Get Results by Robert
Hoffman
Excellent Toolkit
Meeting Excellence is a comprehensive resource that provides a wide
range of ready-to-use tools that have been developed and tested by a
meeting initiative within Novartis Pharmaceuticals. It is based on years of
research observing team meetings, examining existing meeting
documents, and conducting a number of intensive individual interviews in
the U.S. and Europe. This important book offers the information and tools
needed to prepare, facilitate, and follow up on all your meetings. Step by
step, Meeting Excellence shows how to Create an action-
focused meeting agenda Ensure that everyone participates in
discussion Deal with disruptive and inattentive people
Develop a climate of trust among meeting participants Create and
deliver effective meeting presentations Stay on track to achieve
your meeting goals Achieve clear communication during a

multicultural meeting Liven up a dreary and unproductive meeting
Close your meeting on an upbeat and positive note Get action on
team action items Improve meeting communications with line
management Evaluate your meeting quickly and effectively
Choose among various web-based meeting tools
Personal Review: Meeting Excellence: 33 Tools to Lead
Meetings That Get Results by Robert Hoffman
Parker and Hoffman's newest book, Meeting Excellence is a first-class,
practical guide to preparing and conducting meetings. It is a well-
organized work that will have high utility for any meeting facilitator.
The book's chapters are heavily cross-referenced and loaded with well
researched and proven tips, techniques and templates for setting up,
running and evaluating meetings.
Of particular interest in today's complex world are chapters titled,
Communicating in a Videoconference, Teleconference Tips, and Achieving
Clear Communications in a Multicultural Meeting. They are short, clear
and to the point.
Expert facilitators may be particularly interested in two of the entries in the
Resources section: What Would You Do? Problem Scenarios for Meeting
Facilitators, and Your Final Exam. The latter is a set of 25 multiple choice
questions. Instead of the standard answer set you would expect to find at
the end of such a quiz, the authors provide answer "clues" that cleverly
loop the reader back to relevant chapters.
Even as an experienced facilitator, I found myself underlining and flagging
page after page. I've copied check lists and reminders to take with me into
important meetings. I keep it close at hand and refer to it often when
prepping for my next meeting. Well worth the price and the time it takes to
read this book.
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