Keeping Employees Accountable for
Results: Quick Tips for Busy
Managers by Brian Cole Miller
Great Resource For The Busy Manager.
All managers want to hold their employees accountable for results, but few
know how. Moving beyond the far-from-ideal annual performance review --
which only evaluates what has already occurred, and not what the
manager wants to achieve -- Keeping Employees Accountable for Results
contains checklists, how-tos, and other tools to manage performance on
an ongoing basis. The book gives busy managers quick, step-by-step
advice on: * Setting expectations * Monitoring progress * Giving feedback
* Following through Light on theory and heavy on practical application,
Keeping Employees Accountable for Results gives time-pressed managers
the proven, practical information they need to help their people accomplish
more.

Personal Review: Keeping Employees Accountable for Results:
Quick Tips for Busy Managers by Brian Cole Miller
Accountability is essential to individual and organizational success, but few
leaders know how to make it happen. Consequently, accountability
remains at too high a level-far away from the people who really should be
accountable for their work. Managers spend far too much of their valuable
time chasing after details, progress reports, and hope-it-got-done worries.
If there were a way to calculate the value of managerial time wasted
because of our accountability deficiency, the cost would be astronomical. If
you could calculate the cost to you, personally, it would far exceed the
price of this book.
Miller presents his advice in a design that's easy to grasp-complete with
anagram. He offers a SIMPLE system: Set expectations, Invite
commitment, Measure results, Provide feedback, Link to consequences,
and Evaluate effectiveness. Each of these components is explained in its
own chapter, following the same format. The principle is presented,
followed by an explanation of why it is important, then the how-to.
Examples and checklists (good ones at the end of each chapter)
strengthen the book's value.
You will gain a considerable amount of worthwhile knowledge, technique,
and advice reading this book from cover to cover. However, the strongest
benefit will come over time as you use this volume as a reference book, a
handbook to return to for refreshers and reinforcement.
Idea: copy relevant items from the end-of-chapter checklists and use them
as daily reminders that you're doing what must be done to build and
maintain accountability. This is a book you'll want to keep close to your
desk as an important companion.
PS-the principles will work in non-business situations, as well.
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