The use of electronic transmission medium (telecommunications) to engage in the exchange including buying and selling of products and services requiring transportation either physically or digitally from location to location.
E-Commerce is the sharing of business information , maintaining business relationships & conducting business transactions by means of telecommunications networks.
E-Commerce is buying & selling activities over digital media.
In other words, E-Commerce is the buying and selling of goods and services via the Internet.
Transactions are exchanges that occurs when one economic entity sells a product or service to another entity.
A transaction occurs between a server and client. Server is the producer of services/products and client is the consumer of services/products.
While transactions are conducted via e-devices, they may be transported using either traditional physical shipping channels such as ground delivery services or digital mechanisms such as downloading a product from the Internet (such as electronic book etc).
Client-Server Model. Client B Client A Internet Server X Server Y file file
Business-to-Consumer E-Commerce involves customers gathering information; purchasing physical goods (tangibles such as books or consumer products) or information goods (goods of electronic material or digitized content such as software, or e-books) and receiving products over an electronic network.
In this case the seller is a business organization whereas the buyer is a consumer.
An example of a B2C transaction would be a person buying a pair of shoes from a retailer.
The more common B2C business models are the online retailing companies such as Drugstore.com, Beyond.com.
B2C e-commerce reduces transactions costs (particularly search costs) by increasing consumer access to information and allowing consumers to find the most competitive price for a product or service.
B2C e-commerce also reduces market entry barriers since the cost of putting up and maintaining a Web site is much cheaper than installing a “brick-and-mortar” structure for a firm. In the case of information goods.
M-commerce (mobile commerce) is the buying and selling of goods and services through wireless technology-i.e., handheld devices such as cellular telephones and personal digital assistants (PDAs).
Japan is seen as a global leader in m-commerce.
As content delivery over wireless devices becomes faster, more secure, and scalable, some believe that m-commerce will surpass wireline e-commerce as the method of choice for digital commerce transactions.
When individuals or group communicate or collaborate online, they may be engaged in collaborative commerce or c-commerce.
For example, business partners in different locations may design a product together using screen sharing or they may jointly forecast product demand.
An increased number of nonbusiness institutions such as academic institutions, not-for-profit organizations, religious organizations, social organizations and government agencies are using EC to reduce their expenses or to improve their general operations and customer services.
But, EC can also be conducted on private networks.
Such Local Area Networks (intranets), a single computerized machine etc.
For example, buying food from a vending machine that you pay with a smart card or a cell phone can be viewed as EC activity.
Another example of non-Internet EC would be a field employees ( such as sale reps) who are equipped with mobile handwriting recognitions computers so they can write their notes in the field; for instance, immediately after a sales order etc.
Shopping cart software is software used in e-commerce to assist people making purchases online, analogous to the American English term 'shopping cart'.
In British English it is generally known as a shopping basket.
The software allows online shopping customers to place items in the cart. Upon checkout, the software typically calculates a total for the order, including shipping and handling (i.e. postage and packing) charges and the associated taxes, as applicable.
There are a significant number of bills that consumers pay on a regular basis, which include: power bills, water, oil, internet, phone service, mortgages, car payments etc.
Electronic bill presentment and payment (EBPP) is a fairly new technique that allows consumers to view and pay bills electronically.
EBPP systems send bills from service providers to individual consumers via the internet. The systems also enable payments to be made by consumers, given that the amount that appears on the e-bill is correct.
The biggest difference between EBPP systems and the traditional method of bill payment, is that of technology.
Rather than receiving a bill through the mail, writing out and sending a check, consumers receive their bills in an email, or are prompted to visit a website to view and pay their bills.
An electronic ticket or e-ticket is used to represent the purchase of a seat on a passenger airline, usually through a website or by telephone.
This form of airline ticket has rapidly replaced the old multi-layered paper tickets (from close zero to 100% in about 10 years) and became mandatory for IATA members as of June 1, 2008.
During the last few years, where paper tickets were still available, airlines frequently charged extra for issuing them.
Once a reservation is made, an e-ticket exists only as a digital record in the airline computers. Customers usually print out a copy of their receipt which contains the record locator or reservation number and the e-ticket number.