Mft slide show

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Mft slide show

  1. 1. 1 NEW USER SERVICE DESK AD EMEA AD APAC AD NASA MFT SERVERS New user requires a MFT account via ServiceDesk request No additional approval is required (preapproved change) ServiceDesk Operator assignes this user to the relevant AD Group: AD EMEA: EMEA MFT Users AD APAC: APAC MFT Users AD NASA: NASA MFT Users ServiceDesk Operator checks that email of the new MFT users in AD record is filled in AD GPO Policy is applied (permit for auto installation of MFT ActiveX components) Every night one-way synchronization of new MFT users between AD and MFT servers „welcome“ email to the new MFT users is send out and contains all the neccessary information Creating new account – Internal user * MANAGED FILE TRANSFER * 1 2 3 4
  2. 2. 2 Creating new account – External user * MANAGED FILE TRANSFER * AC EMPLOYEE („SPONSOR“)EXTERNAL USER SERVICE DESK 1 MFT SERVERS 2 3 Regular file transfers required Internal user („sponsor“) requires a new MFT account for an external user No additional approval is required ServiceDesk Operator connects directly to the MFT server and creates the required account Email with credentials is send out directly to the external user, copy to „sponsor“ All neccessary information is included in this email

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