LDO 0413 Radek Jirka Unicredit

405 views
308 views

Published on

Published in: Business, Economy & Finance
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
405
On SlideShare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
12
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide
  • MIL-CLJ215-23102009-61085/PL
  • LDO 0413 Radek Jirka Unicredit

    1. 1. La Degustation Online19.6. 2013Radek Jirka, UniCredit BankInnovations in Mobile Financial Services
    2. 2. 2Innovative mobile services plays important role in successfulRETAIL expansion of UniCredit Bank CZGrowth of brand awarenessStrong expansion of branches& franchises networkNew UniCreditShop.czModern & innovativemobile servicesNew generation of ATM´smBanking mPayments
    3. 3. 3After internet banking boom mobile banking is comming…Growth of internet and mobile bankingAdaptation of mobile banking compared to online banking0%10%20%30%40%50%60%70%2000 2004 2008 2012US Online Baning Usage European Online Banking UsageUS Mobile Banking Usage Eurepean Mobile Banking UsageOnline and Mobile Banking Forecast January 2010 - ecom Advisors modeling and estimates, ComScore Citi bank, Mobile Money ventures Mobile banking applications are becoming common (in 3 years) x internet banking needed 10 years Strong growth in financial and banking applications in 2011- 2012 confirmed Mobile banking is from now not only the complementary channel but could be the competitive advantage
    4. 4. 4Mobile banking development on CZ marketSMS BankingSMS BankingGSM Banking(SIM Toolkit)GSM Banking(SIM Toolkit)JAVA BankingJAVA BankingMobileWEBMobileWEB2000 2002 2005 2011UserpopularityTimemBankingmBanking2012mPaymentsmPayments
    5. 5. 5Multi-channel strategy and customer centricityNew ATM´sContact CenterInternet bankingBRANCH AS THEKEY RELATIONSHIP CHANNELUniCreditShop.czmBanking + mPayments
    6. 6. 6New age for direct banking channelsOnline BankingSmart BankingOnline Banking & mBanking & mPaymentsMobito
    7. 7. 7New Smart Banking + mToken
    8. 8. 8Mobito - cash in your mobile

    ×