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Cloud9Solutions.ca Google Apps Overview

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A quick presentation on Google Apps from Cloud9Solutions.ca. We are an authorized Google Apps Reseller and can help you go Google.

A quick presentation on Google Apps from Cloud9Solutions.ca. We are an authorized Google Apps Reseller and can help you go Google.

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  • Introduction: This is a chart based on independent research from Forrester that outlines the costs associated with running an on-premise email server. Sometimes organization only focus on a few aspects of the cost – software or storage, without seeing the total cost of ownership Forrester notes that you need all of these elements to deliver effective email for your users - The total overall cost of ownership is shown to be over $300 per user per year – and this is JUST for email Transition: Google Apps eliminates many of these costs
  • Introduction : Improvements and upgrades with on-premise software take too long and pose too great a burden on IT organizations. It’s not uncommon for upgrade cycles to take 12-18 months, and involve many manual steps for IT administrators There’s also always additional costs and purchases involved For instance, upgrading an email sever to a new version could require new servers, an OS upgrade, more storage, updated drivers, more memory, and other items Thankfully, these things may only occur in 4-6 year cycles -However, that also means your users end up with services that are 4-6 years out of date, if the last time your messaging service was upgraded was 2003.
  • Introduction : Even with all the time and money spent on these systems, both Admins and users experience limitations Admins spend an average of 22.8 hours per week managing exchange server 2007, according to Radicati research Downtime remains significant with 60-150 minute of planned and unscheduled downtime per month -Even more significantly, IT has high opportunity costs buy spending money just to maintain email, when it could be used for more strategic projects Users also get a limited experience Mailbox quotas require users to spend time choosing what to keep and what to delete Existing systems, even if they enable more storage, don’t provide a good search experience to make all of that email useful And finally, users get a poor collaboration experience, with limited real-time communications such as chat and presence, and having to collaborate by sending and managing attachments Transition : With all of these limitations, why invest so much time and resources in running an email system?
  • Introduction : Why run email yourself? With cloud-based services like Google Apps, all of the hardware, software, maintenance, patches, backups and other elements of the on-premise model go away. Both the applications and the data are run in third party data centers End users interact with the applications through desktops and laptops running browsers, or from a myriad of other devices There is no concern for uptime, or keeping software (server or client) up to date - you always have the most current version Transition: These are just some of the obvious and basic benefits of the cloud computing model. In fact, this model introduces some pretty profound effects for enterprise computing.
  • Introduction : When data and applications live in the cloud, you get to leverage Huge economies of scale. The incremental cost of storage approaches zero. Cloud services providers orders of magnitude more servers per technical employee, greatly reducing labor cost to deliver the same service This enables massive storage capacity for applications such as online video The model also enables much faster innovation. The cloud provides developers a framework for making fast, incremental changes, rather than requiring long, drawn-out multi-year upgrade cycles. Security and redundancy – including geographic redundancy - are built in, so they no longer become line items on an IT budget, or projects not yet accomplished. And finally, it’s all accessible from any internet-connected device This upends a traditional notion of what’s important in computing. The hardware – neither the server, nor the endpoint – need be reliable anymore. Transition : Because of the nature of Google’s business, we’ve developed a huge competitive advantage in cloud computing
  • Introduction : This chart compares that same cost of over $300 per user per year for on-premise to Forrester’s estimated total cost of ownership for Google Apps - Forrester concluded that Google Apps costs less than 1/3 of on-premise email offerings. The same study also showed that Google Apps is significantly less expensive than other hosted email services. Even if you decide you do not need message archiving, the cost savings is still over 3x Transition: This savings is due to the cloud computing model.
  • Intro: While you may have read things in the media about Gmail downtime – the reality of the matter is that Gmail is significantly more reliable than most on premise mail systems. - Research from the Radicati Group shows Gmail: 4x more reliable than Exchange, 10x more reliable when planned downtime included   - we prioritize Premier Apps customers-  proactively move them out of 'at risk' data centers first    leader in transparency: e.g. launched status dashboard, includes full incident reports  And not only do you get this increased reliability, but you cut you administration time by over 3x.   Transition: the cloud computing model is also more secure  
  • Introduction: Data is more secure with Google apps for a variety of reasons First is our datacenter and security infrastructure Not widely known, but Google is the 4th largest server manufacturer in the world – and we build all for our own datacenters we have billions of $ flowing through these systems, including credit card numbers, and other data to support our businesses All of our systems look identical We custom built our systems just to run Google required services, so the systems are hardened to begin with. No used open ports or services. And because we built this all ourselves, there are no issues with relying on third parties to fix security flaws in their software - Easy to update our environment if there is an issue because they all look the same In addition as apposed to the traditional model where all your data sites in a single machines we have taken that data an spread it over tens of thousands of systems - Hence each system has a little bit of each clients data on it. No single server has data for an entire corporation In addition the data is replicated in real time to a second data center, talk about disaster recovery…if a data center went offline unexpected for some reason most users would never even know. Finally, our security policies and practices are audited on a regular basis by a third party for a SAS 70 Type II control report.
  • Introduction: Gmail is not just a more economical option for business mail – it ’ s actually much better Since it ’ s With 25GB of storage, users no longer need to spend time managing emails to quotas Things like Chat become a natural extension of Email And users can built things like intranet sites and portals without having to worry about getting IT resources Transition : Users spend less time worrying about technology, and more time just getting things done
  • Introduction: Even more powerfully, Google Apps enables team productivity, with native document collaboration – the ability to work on the same, document, spreadsheet or presentation at the same time. Since documents are stored in the cloud, users don ’ t need to worry about sending email attachments, and proliferating different versions of documents Sharing just works And users can built things like intranet sites and project portals without having to worry about getting IT resources Because documents are centrally located and managed in the cloud, users and admins can easily control access rights – for example, enabling some users to edit and some users to only view – or to have no access at all. And this is easily applied for collaborating with users outside the company as well. - Finally, since everything is on the web- you can access and edit documents, spreadsheets, sites, and other content from any computer with a browser and an internet connection Transition : Google further leverages the web as a platform to deliver a constant stream of innovation and improvements to Apps:
  • Introduction : Google Apps has a track record of fast, continuous improvement In 2008, there were 68 features releases alone. There’s already been 40 in 2009, so the pace is increasing. - None of these improvements added cost, and required no work on the part of our customers to implement. Note that changes are presented and managed so users can adjust and IT organizations are not taken by surprise. For instance, administrators can choose to deploy or not deploy releases such as Google Sites. You keep getting a better product, and retain control. Transition: In addition to providing a platform for Google to provide innovation, Apps also enables your users to be more innovative.
  • http://www.youtube.com/watch?v=M_TzCpYGpzw&feature=player_embedded
  • Transcript

    • 1. Google Apps Overview Simplify your Messaging with Cloud 9 Solutions Inc. C9 Solutions Inc. A Q4 Global Managed Solutions Inc. Company
    • 2. Cloud 9 Solutions Inc.
      • Vision
      • To help our clients reduce their IT burden through implementing solutions that reduce costs, manage risk, and improve overall productivity and services levels.
      • Service Offerings
    • 3. Agenda Google’s innovative approach The time is now to switch to the cloud Messaging & collaboration challenges Why existing solutions are costly & limited Google Apps Premier Edition Overview of Google’s enterprise offering
    • 4. Legacy messaging systems have problems 1 High costs Over $300/user/year 2 Labor requirements Maintenance, patches and upgrades 3 User limitations Less storage, poor search
    • 5. On-premise messaging is expensive Source: Should Your Email Live In The Cloud?’,Ted Schadler, Forrester, 2009 Costs of On-Premise Email (Per User, Per Year)
    • 6. Upgrades are slow and painful
        • New servers
        • OS upgrade
        • Purchase CALs
        • Storage
        • Drivers
        • Memory
      Time and money spent on upgrades… … that occur only in 4-6 year cycles. 2000 2003 2007 18 Month Plan Q1 Q2 Q3 Q4 Q1 Q2 Prepare network Upgrade OS Install server Add storage Move mailboxes
    • 7. Admins and users experience limitations 1 “ Google Apps vs. Microsoft Exchange Sever 2007 – Total Cost of Ownership Analysis.” The Radicati Group, November 2008 2”” Corporate IT Survey – Messaging & Collaboration, 2008-2009,” The Radicati Group, 2008. Admin headaches
        • Administrative burden: 22.8 hours per week for Exchange server 2007 1
        • Downtime: 60-150 minutes planned and unscheduled per month 2
        • Opportunity cost : time spent maintaining email could be used for more strategic projects
      User limitations
        • Limited storage : time wasted managing to mailbox quotas
        • Slow search : users folder and sort email due to poor search and email archives are less useful
        • Poor collaboration experience: limited real-time capabilities; no native sharing
    • 8. Why run email yourself? Google will take care of email so you can focus on projects that add value to your business
    • 9. Messaging and collaboration are better in the cloud By 2012, 20% of enterprise e-mail seats will use a software as a service (SaaS) or "cloud" model for e-mail services (Gartner, May 2009)
        • Less than 1/3 the cost of on-premise messaging systems
        • No hardware or software to maintain
        • More reliable and secure
        • Better user experience
      Source: “Email in the Cloud: Pros and Cons,” Matt Cain, Gartner, May 2009
    • 10. Google Apps is dramatically less expensive Over $300 Under $90 Source: Should Your Email Live In The Cloud?’,Ted Schadler, Forrester, 2009
    • 11. Superior reliability and less administration Better uptime than on-premise Downtime per month (in minutes) 1 1 “ Google Apps vs. Microsoft Exchange Sever 2007 – Total Cost of Ownership Analysis.”The Radicati Group, November 2008 2”” Corporate IT Survey – Messaging & Collaboration, 2008-2009,” The Radicati Group, 2008. Less administrative time Administrative hours per week 2
    • 12. Google Apps is more secure
        • Quick facts
          • 4th largest server manufacturer in the world
          • Billions of $ flowing through our systems
          • Millions of credit card numbers
        • 100s of thousands of identical servers
          • Hardened, custom Linux stack
          • No unused ports or services available
          • No third-party security issues
          • Quick update of all systems
        • Data distribution & multi-tenant model
          • Data shared across servers (GFS)
          • Data obfuscation on disk
          • Data replication
        • SAS 70 Type II certification
    • 13. Gmail is the best email experience for business
        • Access content anytime, anywhere on virtually any device (even offline)
        • 25 GB of storage means no managing to email quotas
        • Find any message instantly with sub-second search results
        • Automatically organize your inbox with conversation view
        • Integrated and intuitive chat with voice and video
      New! Interoperability with Outlook and Blackberry Enterprise Server
    • 14. Docs and Sites: the best way to work in teams
        • Collaborate without the hassle of attachments: one document, multiple editors
        • Build powerful team sites without the help of an IT admin
        • Securely control access to your information
        • Works across platforms – it’s all in the browser
      Leverage the power of the web as a platform for collaboration
    • 15. Continuous innovation delivered without hassles 2008 2009-2010 Google Sites Blackberry Contact Sync Sync for Microsoft Outlook Gmail Video Chat 68 major feature releases 50 and counting Gmail Offline Google Video for Business Blackberry Enterprise Sever Connector
    • 16. Google Apps: the cloud for your business Gmail Powerful email service with 25GB of storage and fast search Talk Integrated instant messaging, video and voice chat Calendar Personal, shared, and public calendars Messaging Docs Simple real-time document collaboration from anywhere Video Securely shared internal videos. Sites Easily created and edited group pages Collaboration
    • 17. Security and compliance are better in the cloud Compliance Message Discovery Archive, search and retrieve email for e-discovery. Message Encryption Encrypt sensitive emails based on policies and content. Security Message Security Protect email from malware and manage content policies. Web Security Block web based security threats. Manage web access.
    • 18. Google Apps Premier Edition Details
        • Support and reliability guarantees
          • 24/7 phone support
          • 99.9% uptime service level agreement (SLA)
        • Enterprise functionality
          • 25 GB of storage per user email inbox
          • Google Video for Business
          • Postini Message Security
          • Connector for Blackberry Enterprise Server
          • Sync for Microsoft Outlook
        • Platform
          • Integration APIs: authentication, user directory, mail gateway, migration, reporting
        • From $50/user/year
    • 19. Google Apps customers Enterprises — Fortune 500 and Public Sector Academic and Non–Profit Organizations Small and Mid-Size Businesses More than 1.75 million businesses Thousands of new businesses every day
    • 20. Google Apps: What sets it apart 1 Dramatic cost savings 2 Less administrative time 3 Better reliability and security 4 Best email experience for business 5 Best way to work with teams
    • 21. Contact Info Apps Demo Demo