Module One: Getting Started.

Housekeeping Items.
The Parking Lot.
Workshop Objectives.
Pre-Assignment Review..
Action Pla...
Body Language.

Required Tools.

Gestures.

Tips and Tricks.

The Signals You Send to Others.

Creating a Plan B.

It’s No...
Nine Ways to Overcome Procrastination

Choosing a Format.

Eat That Frog!

Writing the Proposal

Module Twenty One: Workin...
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Verbal and non verbal comms

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What started as a request for "Business Writing" course ended up in a complete boot camp for verbal & non-verbal communication. Participants live the experience of communicating with peers, managers and customers. they learn how to manage their time, their stress levels (writing and presenting are stressful activities) , how to write, how to present their ideas and get consensus and approval.

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Verbal and non verbal comms

  1. 1. Module One: Getting Started. Housekeeping Items. The Parking Lot. Workshop Objectives. Pre-Assignment Review.. Action Plans and Evaluations. S = Situation. T = Task. A = Action. R = Result. Summary. Module Seven: Listening Skills. Seven Ways to Listen Better Today. Module Two: The Big Picture. What is Communication?. How Do We Communicate?. Understanding Active Listening. Sending Good Signals to Others. Other Factors in Communication. Module Eight: Creating the Program.. Module Three: Understanding Communication Barriers. Performing a Needs Analysis. Writing the Basic Outline. An Overview of Common Barriers. Researching, Writing, and Editing. Language Barriers. Cultural Barriers. Differences in Time and Place. Module Four: Para-verbal Communication Skills. The Power of Pitch. The Truth about Tone. The Strength of Speed. Module Five: Non-Verbal Communication. Module Nine: Choosing Your Delivery Methods. Basic Methods. Advanced Methods. Basic Criteria to Consider. Module Ten: Verbal Communication Skills. Listening and Hearing: They Aren’t the Same Thing. Understanding the Mehrabian Study. Asking Questions. All About Body Language. Communicating with Power. Interpreting Gestures. Module Six: Speaking Like a STAR. Module Eleven: Non-Verbal Communication Skills.
  2. 2. Body Language. Required Tools. Gestures. Tips and Tricks. The Signals You Send to Others. Creating a Plan B. It’s Not What You Say, It’s How You Say It. Module Seventeen: Why is Writing Stressful? Module Twelve: Overcoming Nervousness. Preparing Mentally. Physical Relaxation Techniques. What is Stress? What is Eustress? Understanding the Triple A Approach Appearing Confident in Front of the Crowd. Module Thirteen: Creating Fantastic Flip Charts. Required Tools. The Advantages of Pre-Writing. Using Colors Appropriately. Creating a Plan B. Module Eighteen: Altering, Avoiding and Accepting the Situation The First A The Second A The Third A Identifying Appropriate Situations Module Fourteen : Creating Compelling PowerPoint Presentations. Required Tools. Creating Effective Actions Module Nineteen: Prioritizing Your Time Tips and Tricks. The 80/20 Rule Creating a Plan B. The Urgent/Important Matrix Module Fifteen: Wow ‘Em with the Whiteboard. Traditional and Electronic Whiteboards. Using Colors Appropriately. Creating a Plan B. Module Sixteen: Vibrant Videos and Amazing Audio. Being Assertive Module Twenty: Planning Your Time and Tackling Procrastination The Glass Jar: Rocks, Pebbles, Sand, and Water Chunk, Block, and Tackle Why We Procrastinate
  3. 3. Nine Ways to Overcome Procrastination Choosing a Format. Eat That Frog! Writing the Proposal Module Twenty One: Working with Words. Module Twenty Eight: Writing Reports. Spelling. The Basic Structure. Grammar. Choosing a Format. Creating a Cheat Sheet. Writing the Report. Module Twenty Two: Constructing Sentences. Parts of a Sentence. Module Twenty nine: Other Types of Documents. Requests for Proposals. Punctuation. Projections. Types of Sentences. Executive Summaries. Module Twenty Three: Creating Paragraphs. The Basic Parts. Organization Methods. Business Cases. Module Thirty: Proofreading and Finishing. A Proofreading Primer. Module Twenty Four: Writing Meeting Agendas. The Basic Structure. How Peer Review Can Help. Choosing a Format. Printing and Publishing. Writing the Agenda. Module Twenty Five: Writing E-mails. Module Thirty One : Wrapping Up. Addressing Your Message. Words from the Wise. Grammar and Acronyms. Parking Lot. Module Twenty Six: Writing Business Letters. The Basic Structure. Choosing a Format. Writing the Letter. Module Twenty Seven: Writing Proposals. The Basic Structure. Action Plans and Evaluations

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