ORGANIZATIONAL BEHAVIOR
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O B J E C T I V E S
L E A R N I N G

AFTER STUDYING THIS CHAPTER AND
LISTENING TO MY LECTUER,I HOPE THTAT
YOU WILL BE ABLE...
O B J E C T I V E S (cont’d)
L E A R N I N G

6. Describe why managers require a knowledge
of OB.
7. Explain the need for ...
What Managers Do
What Managers Do

Managerial Activities
Managerial Activities
••Make decisions
Make decisions
••Allocate ...
Where Managers Work
Where Managers Work
Management Functions
Management Functions

Planning
Planning

Organizing
Organizing

Management
Management
Functions
Funct...
Management Functions (cont’d)
Management Functions (cont’d)
Management Functions (cont’d)
Management Functions (cont’d)
Management Functions (cont’d)
Management Functions (cont’d)
Management Functions (cont’d)
Management Functions (cont’d)
Mintzberg’s Managerial Roles
Mintzberg’s Managerial Roles

EXHIBIT

1-1a
Mintzberg’s Managerial Roles (cont’d)
Mintzberg’s Managerial Roles (cont’d)

EXHIBIT

1-1b
Mintzberg’s Managerial Roles (cont’d)
Mintzberg’s Managerial Roles (cont’d)

EXHIBIT

1-1c
Management Skills
Management Skills
Effective Versus Successful Managerial
Effective Versus Successful Managerial
Activities (Luthans)
Activities (Luthans)
1....
Allocation of Activities by Time
Allocation of Activities by Time

EXHIBIT

1-2
Enter Organizational Behavior
Enter Organizational Behavior
Contributing Disciplines to the OB Field
Contributing Disciplines to the OB Field

EXHIBIT

1-3a
Contributing Disciplines to the OB Field (cont’d)
Contributing Disciplines to the OB Field (cont’d)

EXHIBIT

1-3b
Contributing Disciplines to the OB Field (cont’d)
Contributing Disciplines to the OB Field (cont’d)

EXHIBIT

1-3c
Contributing Disciplines to the OB Field (cont’d)
Contributing Disciplines to the OB Field (cont’d)

EXHIBIT

1-3d
Contributing Disciplines to the OB Field (cont’d)
Contributing Disciplines to the OB Field (cont’d)

EXHIBIT

1-3f
There Are Few Absolutes in OB
There Are Few Absolutes in OB

x

Contingency
Variables

y
Challenges and Opportunity for OB
Challenges and Opportunity for OB






Responding to Globalization
Managing Workfo...
Challenges and Opportunity for OB (cont’d)
Challenges and Opportunity for OB (cont’d)







Improving People Skills...
Basic OB Model, Stage II
Basic OB Model, Stage

EXHIBIT

1-6
The Dependent Variables
The Dependent Variables

y

x
The Dependent Variables (cont’d)
The Dependent Variables (cont’d)
The Dependent Variables (cont’d)
The Dependent Variables (cont’d)
The Dependent Variables (cont’d)
The Dependent Variables (cont’d)
The Dependent Variables (cont’d)
The Dependent Variables (cont’d)
The Independent Variables
The Independent Variables

Independent
Independent
Variables
Variables

Individual-Level
Individ...
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Organizational Behaviour

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Organizational Behaviour

  1. 1. ORGANIZATIONAL BEHAVIOR T E N T H E D I T I O N
  2. 2. O B J E C T I V E S L E A R N I N G AFTER STUDYING THIS CHAPTER AND LISTENING TO MY LECTUER,I HOPE THTAT YOU WILL BE ABLE TO: 1. Define organizational behavior (OB). 2. Describe what managers do. 3. Explain the value of the systematic study of OB. 4. List the major challenges and opportunities for managers to use OB concepts. 5. Identify the contributions made by major behavioral science disciplines to OB.
  3. 3. O B J E C T I V E S (cont’d) L E A R N I N G 6. Describe why managers require a knowledge of OB. 7. Explain the need for a contingency approach to the study of OB.
  4. 4. What Managers Do What Managers Do Managerial Activities Managerial Activities ••Make decisions Make decisions ••Allocate resources Allocate resources ••Direct activities of others Direct activities of others to attain goals to attain goals
  5. 5. Where Managers Work Where Managers Work
  6. 6. Management Functions Management Functions Planning Planning Organizing Organizing Management Management Functions Functions Controlling Controlling Leading Leading
  7. 7. Management Functions (cont’d) Management Functions (cont’d)
  8. 8. Management Functions (cont’d) Management Functions (cont’d)
  9. 9. Management Functions (cont’d) Management Functions (cont’d)
  10. 10. Management Functions (cont’d) Management Functions (cont’d)
  11. 11. Mintzberg’s Managerial Roles Mintzberg’s Managerial Roles EXHIBIT 1-1a
  12. 12. Mintzberg’s Managerial Roles (cont’d) Mintzberg’s Managerial Roles (cont’d) EXHIBIT 1-1b
  13. 13. Mintzberg’s Managerial Roles (cont’d) Mintzberg’s Managerial Roles (cont’d) EXHIBIT 1-1c
  14. 14. Management Skills Management Skills
  15. 15. Effective Versus Successful Managerial Effective Versus Successful Managerial Activities (Luthans) Activities (Luthans) 1. Traditional management 1. Traditional management • •Decision making, planning, and controlling Decision making, planning, and controlling 2. Communications 2. Communications • •Exchanging routine information and processing Exchanging routine information and processing paperwork paperwork 3. Human resource management 3. Human resource management • •Motivating, disciplining, managing conflict, staffing, Motivating, disciplining, managing conflict, staffing, and training and training 4. Networking 4. Networking • •Socializing, politicking, and interacting with others Socializing, politicking, and interacting with others
  16. 16. Allocation of Activities by Time Allocation of Activities by Time EXHIBIT 1-2
  17. 17. Enter Organizational Behavior Enter Organizational Behavior
  18. 18. Contributing Disciplines to the OB Field Contributing Disciplines to the OB Field EXHIBIT 1-3a
  19. 19. Contributing Disciplines to the OB Field (cont’d) Contributing Disciplines to the OB Field (cont’d) EXHIBIT 1-3b
  20. 20. Contributing Disciplines to the OB Field (cont’d) Contributing Disciplines to the OB Field (cont’d) EXHIBIT 1-3c
  21. 21. Contributing Disciplines to the OB Field (cont’d) Contributing Disciplines to the OB Field (cont’d) EXHIBIT 1-3d
  22. 22. Contributing Disciplines to the OB Field (cont’d) Contributing Disciplines to the OB Field (cont’d) EXHIBIT 1-3f
  23. 23. There Are Few Absolutes in OB There Are Few Absolutes in OB x Contingency Variables y
  24. 24. Challenges and Opportunity for OB Challenges and Opportunity for OB      Responding to Globalization Managing Workforce Diversity Improving Quality and Productivity Responding to the Labor Shortage Improving Customer Service
  25. 25. Challenges and Opportunity for OB (cont’d) Challenges and Opportunity for OB (cont’d)       Improving People Skills Empowering People Coping with “Temporariness” Stimulation Innovation and Change Helping Employees Balance Work/Life Conflicts Improving Ethical Behavior
  26. 26. Basic OB Model, Stage II Basic OB Model, Stage EXHIBIT 1-6
  27. 27. The Dependent Variables The Dependent Variables y x
  28. 28. The Dependent Variables (cont’d) The Dependent Variables (cont’d)
  29. 29. The Dependent Variables (cont’d) The Dependent Variables (cont’d)
  30. 30. The Dependent Variables (cont’d) The Dependent Variables (cont’d)
  31. 31. The Dependent Variables (cont’d) The Dependent Variables (cont’d)
  32. 32. The Independent Variables The Independent Variables Independent Independent Variables Variables Individual-Level Individual-Level Variables Variables Group-Level Group-Level Variables Variables Organization Organization System-Level System-Level Variables Variables

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