Understanding Generational Diff. 1


Published on

This presentation was from our Different Generations in the Workplace Luncheon, a great event with a wealth of information. Enjoy!

1 Comment
No Downloads
Total views
On SlideShare
From Embeds
Number of Embeds
Embeds 0
No embeds

No notes for slide

Understanding Generational Diff. 1

  1. 1. Understanding Generational Differences in the Workplace Myrna Ann Adkins Stefan Adkins Erika Taylor © 2009 Spring Institute for Intercultural Learning All rights reserved
  2. 2. What is a Generation? A group of generally contemporaneous individuals regarded as having common cultural or social characteristics and attitudes
  3. 3. Generations at Work Four Generations at Work Traditionalists (Matures): Born 1922 – 1945 Baby Boomers: Born 1946 – 1964 Generation X: Born 1965 – 1980 Millennials (Generation Y, Nexters): Born 1981 – 2001 Cuspers
  4. 4. Generations at Work What are the shared events that happened during each generation’s impressionable years? •Headlines •Leadership •Cultural Events How might these events influence each generations values?
  5. 5. Shared (historical) Events Traditionalists Baby Gen Xers Millennials 1922 - 1945 Boomers 1965 - 1980 1980 - 2001 1946 - 1964 •Great •Civil •Watergate •Oklahoma Depression Rights •Women’s City Bombing •The New movement Liberation •Columbine Deal •Sexual •Energy and other •World War II Revolution Crisis school •FDR – One •Rock & •Space shootings president Roll Shuttle •Technology •Korean War •Cold War Challenger •Child •Space explodes focused world Travel •Desert •Clinton/Lewin •Assassina Storm sky tions •9/11/
  6. 6. Personal and Lifestyle Characteristics Traditionalists Baby Boomers Gen Xers Millennials 1922 - 1945 1946 - 1964 1965 - 1980 1980 - 2001 Core values Respect Optimism, Skepticism, Realism, authority, involvement informality, confidence, Conformers, fun social, Discipline extreme fun Family Traditional, Disintegrating Latch-key Merged nuclear kids families, coddled kids Education A dream A birthright A way to get An incredible there expense Communication Rotary phones, Touch-tone Cell phones; Internet, e- One-on-one, phones, if its about mail, picture Write a memo Call me anytime work, only call phones, i- me at work pods Money Put it away, Buy now, pay Cautious, Earn to spend Pay cash, later conservative, Save, save, save save
  7. 7. Workplace Characteristics Traditionalists Baby Boomers Gen Xers Millennials 1922 - 1945 1946 - 1964 1965 - 1980 1980 - 2001 Work Ethic Work hard; pay Workaholics, Eliminate the What’s next? your dues Work efficiently, task, Multitasking, Respect Personal Self-reliance, Tenacity, authority, fulfillment, Want Tolerant, loyal and Desire quality, structure and Goal oriented unquestioning, Question direction, Follow rules authority skeptical Work is… An obligation An exciting A difficult A means to adventure challenge, an end, A contract fulfillment Work/Life Never the twain No balance, Balance Balance balance shall meet Work to live Leadership style Directive, Consensual, Everyone is TBD Command-and- Collegial the same, control Challenge others, Ask why Interactive style Individual Team player Entrepreneur participative Communications Formal memo In person Direct, E-mail, Immediate Voice mail
  8. 8. Workplace Characteristics Traditionalists Baby Boomers Gen Xers Millennials 1922 - 1945 1946 - 1964 1965 - 1980 1980 - 2001 Providing No news is good Official Coaching, Like to be give feedback news feedback once hands off type feedback often a year of supervisory and will ask style often Messages that Your experience You are valued, Do it your You will work motivate is respected You are needed way, with other Forget the bright and rules creative people Rewards and Satisfaction in a Like to be Fair Seek compensation job well done recognized for compensation opportunities achievements, Opportunities to take on and Money, to earn extra, be a part of Title recognition time off, projects, Enjoyable Need to have atmosphere fun, where work Need to have a isn’t taken too sense of seriously control over their environment Training and Training should Training is a Training Willing and Development contribute to the contribution to enhances eager to take organization’s the versatility in risks, don’t goals organization’s the mind making goals, but also a marketplace mistakes – path to and they consider promotion and investment in this a learning compensation their future opportunity Retirement Put in 30 years, If I retire who I may retire TBD retire and live off am I? I haven’t early; I’ve pension and saved any saved my savings money, so I money… need to work
  9. 9. Books • When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work ~Lynne C. Lancaster • Generations at Work: Managing the Clash of Veterans, Boomers, Xers, and Nexters in Your Workplace ~Ron Zemke
  10. 10. To Listen