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Social Accountability
Mechanism
SOCIAL ACCOUNTABILITY MODEL
Community Score Card : Environmental and CSR Aspects Assessment on
     JOB Pertamina-Petrochina East Java (PPEJ) in Bojonegoro

                                                                      Maryati Abdullah
                    Program Manager Extractive Industries Governance Reform-PATTIRO
                                                                   maryati@pattiro.org
Background & Objective
Good mining practices obligate the
company to apply environmental and
social standard in its activities

Society and stakeholders neighboring
the mine are the most environmentally
and socially impacted parties from the
oil & gas mining activities.

Assessment from the stakeholders is
important to provide input in improving
the environmental and social aspects of
oil and gas mining in Bojonegoro
Community Scorecard
Scorecard, as one of the social accountability
tools - in this matter it is selected as one of the
methods to describe stakeholder assessment n
the environmental and social aspect of the oil &
gas mining activities of the company


Scorecard is implemented by engaging the
respondent from the villagers near the mine
(sambiroto, campurejo, ngampel), local
government and the company itself.


Scorecard is conducted in the 2 months term
(December 2011-January 2012)
Aspects scored
Environmental Aspect:
   SOP for HSE
   Prevention & managing the air pollution and green house emission
   Prevention & managing the sound and water pollution
   Prevention & toxic and hazardous waste management
   Prevention & disease management due to mining activities
   Emergency contingency plan standard
   Post-mining rehabilitation
   Access and public information transparency


Social Aspect (society development program) :
   Planning and program scope aspects
   Program implementation aspect (executor, area scope)
   Budget allocation
   Progress report and implementation report
   Access and public information transparency
Assessment/
Evaluation Standard
• GRI
• ISO 26000
Scoring
Scoring (in general):
  Current standard/regulation/SOP
  Standard/regulation/SOP implementation
  Socialization and public information
  transparency and
  Engagement/multi-parties dialogue


Score : 0 to 5
  5 : Very good
  4 : Good
  3 : Adequate
  2 : Poor
  1 : Very Poor
  0 : Bad
Scoring result :
Community, Local Government, Company (1)
                                                                      Scoring
                         Scoring aspect                       Commun Local
                                                                              Compa
                                                                 ity     Gov
                                                                              ny (ave)
                                                              (average) (ave)
    ENVIRONMENTAL ASPECT
    There is SOP for work security, health security and
    environment (HSE) (is there any SOP, socialization and       2        5      5
    complaint handling))
    Prevention and management for air pollution and
    reduction of greenhouse gas emission
    (There is standard/SOP, flare stack distance, leakage
                                                                2.75    4.25    4.75
    management, the existence of leak detectors : gas
    detector gas, siren, worker, wind sock, evacuation path
    and evacuation area)
    Noise and Air Pollution management
    (There is SOP, socialization and division to handle         1.33      3      4
    complaint)
    Prevention and management of water pollution
    (SOP, waste water disposal, liquid waste injection,          3        4      5
    socialization and division to handle complaint)
    Prevention and Management for Toxic and Hazardous
    Waste
                                                                3.67      5      5
    (special container for hazardous waste, implementation
    and division to handle public complaint)
Scoring result :
Community, Local Government, Company (2)

 Disease prevention and management due to mining
 (program, time of implementation, scope area, socialization and public   2.17   4.5    5
 complaint division)

 Emergency contingency plan standard : H2S presentation, oil leak
 and spill, fire, and other emergency potential
                                                                          2.7    4.44   5
 (SOP, emergency team, early warning system, complete emergency kit,
 socialization, multi-parties engagement and public complaint division)

 Abandonment and Site Restoration
                                                                           1      3     4
 (budget allocation, socialization and information access)
 Access and Public Information Transparency related to
 environmental aspect
                                                                           2     4.67   5
 (Document, information availability, access of information from the
 following documents: HSE standard, AMDAL & RKL/RPL, as well as
 Contingency Plan)
 SOCIAL ASPECT (Community Development Program)
 Community Development Program planning
                                                                          1.67    5     5
 (planning, socialization, and multi-parties dialog)
 Scope of Community development program
 (program scope : development of economy, education, health,
                                                                          4.33    5     5
 community empowerment, environmental facility support, religious aid,
 and infrastructure)
Scoring result :
Community, Local Government, Company (3)

Implementation of the community development program
                                                                   3     4.5    5
(Engaging the society as executor, having the procedure for
proposal and its socialization, program area scope)
Progress report and community development program
implementation
                                                                  1.67    3     3
(The existence of progress and execution report, socialization
and reporting to the local government)
Fund allocation for the community development program
                                                                  2.33    2     5
(there are specific budget allocation for socialization and
information of allocation per area)
Access and Public Information transparency related to the
community development program
                                                                  1.67   3.67   5
(Availability of document/information, accessible document:
comdev planning, progress report and activity execution report,
budget allocation per village)
Community Recommendation
  •   Company should do more intense socialization and simulation as well
      as engage more community members so they are better prepared in
      emergency evacuation.
  •   Placement of equipment and emergency signs should not only be
      placed in the drilling area, but also in settlement area, at least the
      closest village to the drilling location.
  •   Several early warning systems should be repaired (e.g. wind sock).
      The amount should be added, e.g. face masks should be distributed
      before emergencies.
  •   Community empowerment program should be improved, since now
      the priority for it declines, and the program in fact really benefited the
      community.
  •   Local worker should be given more opportunity, recruitment should
      be more transparent so that the community will not be harmed by the
      job broker’s trick.
  •   Community engagement in socialization of the mining activities and
      CSR-Comdev program execution should involve wider grass-root
      community so it will not lean on the village’s elite.
Recommendation
• Local Government
•   The company should be more compliant to the procedure related with
    mining activities implementation (e.g. related with location permit, should
    comply to Environmental Impact Assessment - AMDAL, community
    should be asked for their opinions)
•   Company should be more transparent, e.g. to the natural resources
    division that will check the safety aspect, etc, so that the local
    government could help explaining it to the community
•   Company should have conduct periodic coordination (e.g. for
    environmental aspect with environment service, and for CSR-Comdev
    with Regional Development Planning Agency/Bappeda)
• Company
•   The community should confirm first, if there is matter to be clarified, don’t
    act on their own
•   Local government should be more active to help explaining the
    community what the company had done
•   Information should be balanced, community should not only see the
    weaknesses of the company, but also seek for strength and positive
    things from the company
Multi-parties Forum Agreement

• 1. JOB PPEJ will conduct evaluation to the
  CSR/Comdev implementation committee
  related to the public complaint on the
  company program. The result will be reported
  to the society (company has audit
  mechanism from National Audit Body, and
  BPMIGAS). There will be follow up (multi-
  parties dialog) to talk about CSR-Comdev
  mechanism.
• 2. Socialization (public campaign) and
  simulation of environmental impact handling
  through PKDB (time of each drill,
  improvement of PKDB work mechanism,
  noting the representation of society in Ring-
  I, socialization of PKDB team names,
  society needs to to be updated and notified
  on the evaluation result).
• Recommendation and commitment
  resulted from this forum will not be
  published to the media/external parties.
  This will be forwarded to the Regent
  first and will also issue recommendation
  letter
Lesson learned
• Lesson learned in conducting approach to the
company so the company “want” to be assessed

• Lesson learned in conducting approach to the society
surrounding the mine and the local government so
they “want” to be assessed

• Lesson learned in building commitment to the
scorecard results

• Replication Plan/Suggestion in other area

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5 social accountability (english)

  • 2. SOCIAL ACCOUNTABILITY MODEL Community Score Card : Environmental and CSR Aspects Assessment on JOB Pertamina-Petrochina East Java (PPEJ) in Bojonegoro Maryati Abdullah Program Manager Extractive Industries Governance Reform-PATTIRO maryati@pattiro.org
  • 3. Background & Objective Good mining practices obligate the company to apply environmental and social standard in its activities Society and stakeholders neighboring the mine are the most environmentally and socially impacted parties from the oil & gas mining activities. Assessment from the stakeholders is important to provide input in improving the environmental and social aspects of oil and gas mining in Bojonegoro
  • 4. Community Scorecard Scorecard, as one of the social accountability tools - in this matter it is selected as one of the methods to describe stakeholder assessment n the environmental and social aspect of the oil & gas mining activities of the company Scorecard is implemented by engaging the respondent from the villagers near the mine (sambiroto, campurejo, ngampel), local government and the company itself. Scorecard is conducted in the 2 months term (December 2011-January 2012)
  • 5. Aspects scored Environmental Aspect: SOP for HSE Prevention & managing the air pollution and green house emission Prevention & managing the sound and water pollution Prevention & toxic and hazardous waste management Prevention & disease management due to mining activities Emergency contingency plan standard Post-mining rehabilitation Access and public information transparency Social Aspect (society development program) : Planning and program scope aspects Program implementation aspect (executor, area scope) Budget allocation Progress report and implementation report Access and public information transparency
  • 7. Scoring Scoring (in general): Current standard/regulation/SOP Standard/regulation/SOP implementation Socialization and public information transparency and Engagement/multi-parties dialogue Score : 0 to 5 5 : Very good 4 : Good 3 : Adequate 2 : Poor 1 : Very Poor 0 : Bad
  • 8. Scoring result : Community, Local Government, Company (1) Scoring Scoring aspect Commun Local Compa ity Gov ny (ave) (average) (ave) ENVIRONMENTAL ASPECT There is SOP for work security, health security and environment (HSE) (is there any SOP, socialization and 2 5 5 complaint handling)) Prevention and management for air pollution and reduction of greenhouse gas emission (There is standard/SOP, flare stack distance, leakage 2.75 4.25 4.75 management, the existence of leak detectors : gas detector gas, siren, worker, wind sock, evacuation path and evacuation area) Noise and Air Pollution management (There is SOP, socialization and division to handle 1.33 3 4 complaint) Prevention and management of water pollution (SOP, waste water disposal, liquid waste injection, 3 4 5 socialization and division to handle complaint) Prevention and Management for Toxic and Hazardous Waste 3.67 5 5 (special container for hazardous waste, implementation and division to handle public complaint)
  • 9. Scoring result : Community, Local Government, Company (2) Disease prevention and management due to mining (program, time of implementation, scope area, socialization and public 2.17 4.5 5 complaint division) Emergency contingency plan standard : H2S presentation, oil leak and spill, fire, and other emergency potential 2.7 4.44 5 (SOP, emergency team, early warning system, complete emergency kit, socialization, multi-parties engagement and public complaint division) Abandonment and Site Restoration 1 3 4 (budget allocation, socialization and information access) Access and Public Information Transparency related to environmental aspect 2 4.67 5 (Document, information availability, access of information from the following documents: HSE standard, AMDAL & RKL/RPL, as well as Contingency Plan) SOCIAL ASPECT (Community Development Program) Community Development Program planning 1.67 5 5 (planning, socialization, and multi-parties dialog) Scope of Community development program (program scope : development of economy, education, health, 4.33 5 5 community empowerment, environmental facility support, religious aid, and infrastructure)
  • 10. Scoring result : Community, Local Government, Company (3) Implementation of the community development program 3 4.5 5 (Engaging the society as executor, having the procedure for proposal and its socialization, program area scope) Progress report and community development program implementation 1.67 3 3 (The existence of progress and execution report, socialization and reporting to the local government) Fund allocation for the community development program 2.33 2 5 (there are specific budget allocation for socialization and information of allocation per area) Access and Public Information transparency related to the community development program 1.67 3.67 5 (Availability of document/information, accessible document: comdev planning, progress report and activity execution report, budget allocation per village)
  • 11. Community Recommendation • Company should do more intense socialization and simulation as well as engage more community members so they are better prepared in emergency evacuation. • Placement of equipment and emergency signs should not only be placed in the drilling area, but also in settlement area, at least the closest village to the drilling location. • Several early warning systems should be repaired (e.g. wind sock). The amount should be added, e.g. face masks should be distributed before emergencies. • Community empowerment program should be improved, since now the priority for it declines, and the program in fact really benefited the community. • Local worker should be given more opportunity, recruitment should be more transparent so that the community will not be harmed by the job broker’s trick. • Community engagement in socialization of the mining activities and CSR-Comdev program execution should involve wider grass-root community so it will not lean on the village’s elite.
  • 12. Recommendation • Local Government • The company should be more compliant to the procedure related with mining activities implementation (e.g. related with location permit, should comply to Environmental Impact Assessment - AMDAL, community should be asked for their opinions) • Company should be more transparent, e.g. to the natural resources division that will check the safety aspect, etc, so that the local government could help explaining it to the community • Company should have conduct periodic coordination (e.g. for environmental aspect with environment service, and for CSR-Comdev with Regional Development Planning Agency/Bappeda) • Company • The community should confirm first, if there is matter to be clarified, don’t act on their own • Local government should be more active to help explaining the community what the company had done • Information should be balanced, community should not only see the weaknesses of the company, but also seek for strength and positive things from the company
  • 13. Multi-parties Forum Agreement • 1. JOB PPEJ will conduct evaluation to the CSR/Comdev implementation committee related to the public complaint on the company program. The result will be reported to the society (company has audit mechanism from National Audit Body, and BPMIGAS). There will be follow up (multi- parties dialog) to talk about CSR-Comdev mechanism.
  • 14. • 2. Socialization (public campaign) and simulation of environmental impact handling through PKDB (time of each drill, improvement of PKDB work mechanism, noting the representation of society in Ring- I, socialization of PKDB team names, society needs to to be updated and notified on the evaluation result).
  • 15. • Recommendation and commitment resulted from this forum will not be published to the media/external parties. This will be forwarded to the Regent first and will also issue recommendation letter
  • 16. Lesson learned • Lesson learned in conducting approach to the company so the company “want” to be assessed • Lesson learned in conducting approach to the society surrounding the mine and the local government so they “want” to be assessed • Lesson learned in building commitment to the scorecard results • Replication Plan/Suggestion in other area