Intra Cor

INTRANET PORTALS Team IntraCor

IntraCor Team Members

Yase Ge – Web Master

Rob Jawor – Research Analyst 1

Mustapha Oluwa – Project Manager

Peter Zucker – Research Analyst 2

Introduction to Intranet Portals Topic Area Use Cases Questions 1 2 3 4

Intranet Portal Definition

Topic Area Intranet Portals Major Issues for Intranet Portals? (in general) General Process for Evaluating Tools Specific Learning's about Implementation of Tools

Match requirements & needs w/software capability (no customizing!!) Major Issues (In General) Price Getting people to change Finding the Right Fit Vendor Support

General Process for Evaluating Tools General Process for Evaluating Tools Research - Industry Leaders CRD’s Testing in our Environment Final Selection RFP’s

Specific Learning's about Implementation of Tools Use diverse group to test new app Ask for employee feedback-incorporate it One region at a time Cutover off hours Must train all users - prepare for next day

Use Case #1 - Associate Services General Company Info Must / Nice to Haves Goals Vendor Selection Scenario

General Company / Employee Info Cell-Tech Inc. Tulsa, OK Rowaj Trebor Age 32 6,000 Employees Director of Associate Services

Goals – Associate Services Increase Worker Prod. Quicker Info Distribution Easy to Use Portal 1st Stop for any HR ?

Director of Assoc. Services

Responsibilities include: -Ensuring Timely

communication

Biggest Issue: - Catering to multiple

dept. needs when

distributing info

Cell-Tech, Inc.

25 years old

Majority of emp. w/5+ yrs. Exp.

Reluctant to Change

Info often not passed along

Wide range of computer skills

HR personnel can spent 50% of time distributing info.

Scenario About Rowaj About Company

Must Haves Audio Conf Info Int. Career Center Office Supply Info Trouble Ticket Sub. Ease of Use Assoc. Phone Dir Info Sec Policies HR Forms & Info Referral Prog. Travel Center

Nice to Haves Project Document Storage Comm. Involve Info. Copy Center FAQ’s WModem & BBerry Forms L of F Documentation Vendor Man. Info.

Vendor Selection No HTML or Tech Knowledge Doc & File Sharing Out of Box Social Network Capability Effective Business Comm. Contacts & Staff Profiles

Use Case #2 – Business Operations General Company Info Must / Nice to Haves Goals Vendor Selection Scenario

General Company / Employee Info Securities Company Long Island, NY Jimmy White Age 42 500 Employees Chief Investment Officer (CIO)

Goals – Securities Company Manage and Coordinate Business in US and EU Share Data Adapt Quickly to new Business Requirements Reduce Costs

CIO (Chief

Investment Officer)

Responsibilities include: - M anaging the investment portfolio

Biggest Issues: - T asks taking up a large

portion of his time

- Difficulty keeping track

of tasks

Securities Company

Founded in Long Island, NY

Set up an investment office

in London last year

Communication Tools:

- Telephone

- Email

- Fax

Long Island system handles

daily business data

London system needs to add

or reconfigure data

Scenario About Jimmy About Company

Must Haves Corporate Governance Easy to Navigate Easy to Learn Easy to Setup Records Management Financial Supply Chain Management Must Haves Treasury Applications Financial and Management Accounting

Nice to Haves Disaster Recovery Planning (DRP) Project Management Service Workflow/Business Process Management Business Continuity Planning (BCP) Data Auto Sharing Business Intelligence Roadmap New Business/Client Intake CIO Services

Vendor Selection Outlook Web Access Portlets Portal Engine World Clock Portlet Portals & Portlets Reporting Services Integration Portals

Some Other Tools to Consider