Leadership Impactsthe Bottom Line ...Is leadership development a keycomponent of your overall strategy?           Discover...
“Apple stock recovers from initial shock of Steve Jobs resignation”                     02~ Huffington Post Headline      ...
Could your company’s leaders be holding you back?                               03                                    A co...
Leadership impacts employee productivity                                                                            04    ...
Leadership impacts employee turnover                                                   05      People leave organizations ...
Leadership impacts customer satisfaction                                                                          06      ...
Bottom line - leadership development pays                                                                          07     ...
The job of a leader                                                                         08  Recruit, Develop, Retain  ...
In addition, the new skill set for leaders includes:                                           09                         ...
Effective leadership now requires interdependence                                                       10                ...
Interdependence, as the new norm, creates a need for differentleadership skills                                           ...
12Leadership can be developed                    Discover Truth. Get Coached. Lead Powerfully.          www.ArsethInsights...
Developing leadership talent for the future                                              13      Start at the top   Senior...
Key principles of leadership development                                                                     14           ...
The most impactful leadership development experiences                             15                        1.    Empowere...
Getting to yes – gaining the support of management                                                    16      Provide data...
17www.arsethinsights.com Thank You ! To learn more about executive coaching and leadership development, contact Suzann for...
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Leadership Impacts the Bottom Line...Is leadership development a key component of your overall strategy?

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Strong leadership is a strategic imperative in today's competitive market place. What critical skills are emerging in this new environment and how do you develop them?

Arseth Insights is an executive coaching firm offering executive leadership coaching and leadership development services.

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Leadership Impacts the Bottom Line...Is leadership development a key component of your overall strategy?

  1. 1. Leadership Impactsthe Bottom Line ...Is leadership development a keycomponent of your overall strategy? Discover Truth. Get Coached. Lead Powerfully. www.ArsethInsights.com
  2. 2. “Apple stock recovers from initial shock of Steve Jobs resignation” 02~ Huffington Post Headline The impact of a leader can’t be underestimated Discover Truth. Get Coached. Lead Powerfully. www.ArsethInsights.com
  3. 3. Could your company’s leaders be holding you back? 03 A conclusive link exists between a company’s leadership practices and enhanced financial returns. Hewitt 2002 Discover Truth. Get Coached. Lead Powerfully. www.ArsethInsights.com
  4. 4. Leadership impacts employee productivity 04 There is a statistically significant correlation between high-performance work practices and intermediate employee outcomes such as turnover, productivity, and overall corporate financial performance. Huselid, M., A. (1995). The Impact of Human Resource Management Practices on Turnover, Productivity, and Corporate Financial Performance. Academy of Management Journal. Volume 3 8 Number 3 , pp. 635 -672. Discover Truth. Get Coached. Lead Powerfully. www.ArsethInsights.com
  5. 5. Leadership impacts employee turnover 05 People leave organizations for a variety of reasons closely related to leadership competencies including: 1. Lack of respect from or support of supervisor (13%) 2. Supervisor’s lack of leadership skills (9%) 3. Poor employee relations with a supervisor (4%) 4. Lack of recognition (4%) 5. Supervisor incompetence (2%) Saratoga Institute Discover Truth. Get Coached. Lead Powerfully. www.ArsethInsights.com
  6. 6. Leadership impacts customer satisfaction 06 Leadership practices which lead to higher employee satisfaction scores translated into higher customer satisfaction scores, and subsequently into bottom line impact. Harvard Business Review “The Employee-Customer-Profit Chain at Sears” Anthony Rucci, Steven Kirn, and Richard Quinn Discover Truth. Get Coached. Lead Powerfully. www.ArsethInsights.com
  7. 7. Bottom line - leadership development pays 07 Organizations who prioritize leadership development realize more impact on their business more effective at raising 84% 73% increase in employee retention quality and bench strength of their leadership pipeline increase in leaders’ ability 67% 66% improvement in to engage and work business results collaboratively High-Impact Leadership Development, Bersin & Associates, 2008 Discover Truth. Get Coached. Lead Powerfully. www.ArsethInsights.com
  8. 8. The job of a leader 08 Recruit, Develop, Retain Develop long-range course of action Engage and Inspire Constantly evaluate performance and strategy Discover Truth. Get Coached. Lead Powerfully. www.ArsethInsights.com
  9. 9. In addition, the new skill set for leaders includes: 09 Fostering a climate of innovation Collaborating across boundaries Reaching across mediums and geographies Handling uncertainty and reacting quickly to new opportunities Discover Truth. Get Coached. Lead Powerfully. www.ArsethInsights.com
  10. 10. Effective leadership now requires interdependence 10 Increased complexity, uncertainty, speed of The role of technology, innovation, and breadth of scope, the single all with a global emphasis, requires a different heroic leader approach is no longer effective It’s more and more difficult for leaders to solve these complex challenges with their own resources HBR Panel 2010, CCL white paper 2009, DDI white paper 2008 Discover Truth. Get Coached. Lead Powerfully. www.ArsethInsights.com
  11. 11. Interdependence, as the new norm, creates a need for differentleadership skills 11 Managing across Driving innovation across horizontal boundaries the organization • 71% of executive leaders see • When asked about the top 10 trends managing through silos, turf battles, to impact organizational strategy over and matrix management as the the next 5 years, the drive for biggest challenge in this new innovation was number one (92%) environment • There is a direct correlation ... • 86% of senior executives said integrating expertise and experience collaborating across boundaries is across all functions is a powerful route extremely important, only 7% said to innovation they did it effectively CCL Survey, 2009 Discover Truth. Get Coached. Lead Powerfully. www.ArsethInsights.com
  12. 12. 12Leadership can be developed Discover Truth. Get Coached. Lead Powerfully. www.ArsethInsights.com
  13. 13. Developing leadership talent for the future 13 Start at the top Senior management defines what is needed Assess Evaluate the current talent pool Strategy Develop a strategy to fill gaps and prepare for opportunities Development Monitor & Assess progress and individuals frequently Measure Reward Differentiate compensation to reward leadership Discover Truth. Get Coached. Lead Powerfully. www.ArsethInsights.com
  14. 14. Key principles of leadership development 14 Prioritize Variety & Challenge The right experiences to Strategy Successful leaders have a variety of specific those most likely All leadership and challenging work to advance and and disorienting mission -critical development activities experiences employees should align with company strategy Balance Learning Experiences Build capabilities for Most impactful include: new ways of working with a On-the-Job (70%) balance between individual Relationships (20%) competencies and the Classes & Training (10%) Demand Pull collective capabilities of teams Demands of the job pull the leader to develop new skills Discover Truth. Get Coached. Lead Powerfully. www.ArsethInsights.com
  15. 15. The most impactful leadership development experiences 15 1. Empowered decision-making TOP 2. Customized development plans 10 3. 4. 5. 6. 7. Robust feedback Skill training in people management Work in a new line of business Peer interaction and learning Sessions with an executive coach 8. Lead high-quality direct reports 9. 360 feedback 10. Turn around a struggling business CLC 2001 Discover Truth. Get Coached. Lead Powerfully. www.ArsethInsights.com
  16. 16. Getting to yes – gaining the support of management 16 Provide data to support a change in approach • Share statistics, research, or case studies that substantiate your recommendation • Quantify the implications if no action is taken • Conclude with ROI Present recommendations in light of the business strategy and challenges • Talk their language • Explain how your recommendations advance the company strategy • Articulate why this is the right time Make it easy to say yes • Start small by using pilots • Minimize cost by doing what you can internally and focusing on critical components • Build credibility through a grass roots approach • Introduce solutions whenever possible that support a more comprehensive strategy Have a clear call to action • Make it clear what you want them to do Discover Truth. Get Coached. Lead Powerfully. www.ArsethInsights.com
  17. 17. 17www.arsethinsights.com Thank You ! To learn more about executive coaching and leadership development, contact Suzann for a complimentary consultation Suzann Arseth Executive Coach suzann@arsethinsights.com Discover Truth. Get Coached. Lead Powerfully. www.ArsethInsights.com

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