TeamPark, Platform & Method


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Sogeti TeamPark Platform & Method

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  • A Social Platform The TeamPark Method Time for a Restart? Stop, Just Breath, Think and Act Using your current platform more social
  • Picture this: Papua new Guinea, 1974. Australian Army explores the Country, Builds Airport with the help of the Local Community. In trade they offer axes and other tools to the locals. After the last Australian plane has left, the Papua’s start to build new Airstrips and sit in the bushes to wait for the arrival of the next wave of airplanes bringing them stuff.
  • Where KM stops Social Media Picks Up Take a (few) steps back Zoom Out; Stop, Just Breath, Think & Act
  • TimeBoxed 2 hours, 4 times ½ hour WorkStyles, Social Concepts, Social ‘Tooling’, Social Solutions
  • Your Platform Vision Game Vision & Ambition, Ist & Soll Profiles for People Tagging, Rating, Comments Adapted Intelligent & Linked
  • Community Management (Groovers) Catalysts and Support Cross Reality Events Communicate! Communicate! Communicate!
  • From Document Centric to People Centric
  • TeamPark, Platform & Method

    1. 1. Platform & Method Arnd Brugman Innovation&Inspiration DSE TeamPark
    2. 2. Different kinds of Social
    3. 3. What makes a Platform S.O.C.I.A.L?
    4. 4. <ul><li>A social platform has </li></ul><ul><li>the right mix of interaction stimuli </li></ul><ul><ul><li>Activities – what is going on right now </li></ul></ul><ul><ul><li>Presence – who is online? where are my friends? </li></ul></ul><ul><ul><li>Identity – see who I am, rich profiles, my content </li></ul></ul><ul><ul><li>Relations – my social network </li></ul></ul><ul><ul><li>Groups – free forming, self-organizing groups </li></ul></ul><ul><ul><li>Reputation – my value to the community, based on ratings </li></ul></ul><ul><ul><li>Sharing – common content, information, knowledge </li></ul></ul><ul><ul><li>Conversation – what are people talking about </li></ul></ul><ul><ul><li>Challenges – challenge my social network </li></ul></ul>Stimuli
    5. 5. Organic <ul><li>A social platform allows its communities </li></ul><ul><li>to form their own structures, </li></ul><ul><li>to self-organize </li></ul><ul><ul><li>Free grouping – people can form, join and leave groups themselves, easily </li></ul></ul><ul><ul><li>Organic groups – the system forms groups based on the social graph </li></ul></ul><ul><ul><li>Free tagging – people can tag all content, building a folksonomy </li></ul></ul><ul><ul><li>Automated SNA – allow people to travel en utilize their social networks easily </li></ul></ul>
    6. 6. Collaborative <ul><li>A social platform has a sensible mix of </li></ul><ul><li>stigmergic and social collaboration & communication tools </li></ul><ul><ul><li>Social network – making true flows of communication explicit, helping in finding expertise and people </li></ul></ul><ul><ul><li>Social bookmarking – brute force collecting, weighing and filtering </li></ul></ul><ul><ul><li>Blogs – broadcast communication for opinion-building and knowledge-sharing </li></ul></ul><ul><ul><li>Forums – for discussion and persistent conversations </li></ul></ul><ul><ul><li>Wiki – stigmergic knowledge base </li></ul></ul>
    7. 7. Intelligent <ul><li>A social platform has an effective set of collaborative filters and aggregation </li></ul><ul><li>mechanisms, harnessing the wisdom of </li></ul><ul><li>the crowd, suppressing ‘noise’, </li></ul><ul><li>identifying ‘quality’ </li></ul><ul><ul><li>Reputation system – being able to recognize topic expertise and experts </li></ul></ul><ul><ul><li>Weighed aggregation – showing the quality on the front-/aggregation-pages </li></ul></ul><ul><ul><li>Passive and active collaborative filtering – to identify quality </li></ul></ul><ul><ul><li>Voting / rating – user reputation building and content filtering </li></ul></ul>
    8. 8. Adapted <ul><li>“ Your” social platform is adapted to your crowd (employees or customers), processes and tools </li></ul>
    9. 9. Linked <ul><li>A social platform should offer its users to connect to their external social networks </li></ul><ul><li>and content </li></ul><ul><ul><li>External networks – LinkedIn, Facebook, MSN, etc. </li></ul></ul><ul><ul><li>External content – Blogger, Flickr, YouTube, Slideshare, etc. </li></ul></ul><ul><ul><li>External activity – Twitter, Yammer, etc. </li></ul></ul><ul><ul><li>News aggregation – RSS, etc. </li></ul></ul>
    10. 10. Build it and they will come…
    11. 11. Platform design-strategy <ul><li>How to design an adapted social environment? </li></ul><ul><ul><li>Evolution - supply a corporate wide, rich social environment and let the crowd select useful components and concepts, embracing and cultivating the succesful ones, eliminating the others </li></ul></ul><ul><ul><li>Intelligent design – systematically identify the most fertile soil for social seeding and design a platform that suits people, processes and tools </li></ul></ul>
    12. 12. ‘ Intelligent Design’ Adapt social initiatives to workforce, processes and technology for quick-start
    13. 13. TeamPark® <ul><li>A pattern consisting of 4 different phases, which can be incremented or iterated </li></ul>is the trajectory to grow your organization a living social side awareness strategy implementation alive
    14. 14. Phase 1: create awareness awareness strategy implementation alive
    15. 15. Phase 2: determine strategy awareness strategy implementation alive
    16. 16. Phase 3: implement platform awareness strategy implementation alive
    17. 17. Phase 4: bring to life awareness strategy implementation alive
    18. 18. Re-Start awareness strategy implementation alive
    19. 19. Awareness - Workshop awareness strategy implementation alive
    20. 20. Strategy – Make it your platform ‘ a’, ‘a’, ‘i’, ‘o’, ‘o’, ’o’, ‘b’, ‘c’, ‘l’, ‘l’, ‘n’, ‘r’, ‘t’ Profiles for People Vision & Ambition awareness strategy implementation alive
    21. 21. Alive – Kickin’ awareness strategy implementation alive
    22. 22. If Content is King… <ul><li>Collaboration is the Apprentice </li></ul>Conversation is the Queen People are Key
    23. 23. Innoveren is een werkwoord [email_address] staat voor resultaat