Value Reference Model - Business Analysis

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The business analysis process and methodology are described using an enterprise architecture tool.

The business analysis process and methodology are described using an enterprise architecture tool.

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  • 1. Value Reference Model Business Analysis
  • 2. Executing - Auxiliary Services Value Reference ModelPlanning Governing Executing Business Human Product Supply Chain Customer Auxiliary Services Resource Development Services Relations Services Services Services
  • 3. Auxiliary Services Auxiliary ServicesIT Services Organizational F&A Quality System Quality Intelligence Service Assurance Service Service
  • 4. IT Services IT ServicesBusiness IT Planning Systems IT User IT Lifecycle / IT Infrastructure Information IT SecurityAnalysis Deploying Supporting Change Maintaining Handling Assuring Managing
  • 5. Business Analysis Business AnalysisBusiness ValidatedAnalysis SolutionProcess read Implement Solutions Deployed Solution Evaluate read Solutions Performance Metrics Performance
  • 6. Business Analysis ProcessUnderlying Competencies BA Planning and Monitoring Enterprise Reqs Reqs Solution Analysis Elicitation Analysis Assessment & Validation Requirements Mgt & Comms
  • 7. BA Planning and Monitoring BA Plan for Elicitation BA Approach Plan Stakeholder Analysis Stakeholder Designations Stakeholder ListBusiness Need Plan Business read Analysis Approach Business Analysis Plans Conduct Identified Stakeholder Need read Analysis read Reqmts Plan Business Management Plan read Analysis Activities Organizational Standards BA Comms Plan Plan Business BA Performance Process Assets Analysis Comms Assessment read Plan Reqs Management Lessons Learned Organizational Plan / Monitor / Performance Report on BA Standards Performance read Actual Process Performance Improvement Metrics Recommendations
  • 8. Plan Business Analysis Approach Corporate Uncertainty in Length of culture / Requirements Project environment / history Plan Business Analysis Approach Decide When the Establish Formality Prioritize business analysis and Level of Detail Requirements work occurs 1 2 3 Determine How Communicate with Make Final change is handled stakeholders Considerations 4 5 6 BA Approach Planners
  • 9. BA Planning and Monitoring BA Plan for Elicitation BA Approach Plan Stakeholder Analysis Stakeholder Designations Stakeholder ListBusiness Need Plan Business read Analysis Approach Business Analysis Plans Conduct Identified Stakeholder Need read Analysis read Reqmts Plan Business Management Plan read Analysis Activities Organizational Standards BA Comms Plan Plan Business BA Performance Process Assets Analysis Comms Assessment read Plan Reqs Management Lessons Learned Organizational Plan / Monitor / Performance Report on BA Standards Performance read Actual Process Performance Improvement Metrics Recommendations
  • 10. Conduct Stakeholder Analysis Conduct Stakeholder Analysis Identify and Assist in Identifying Document Team Stakeholders Roles 1 2 Categorize Analyze Assist in Stakeholders Stakeholder Determining Influence Authority Levels 3 4 5 Stakeholder Analysts
  • 11. BA Planning and Monitoring BA Plan for Elicitation BA Approach Plan Stakeholder Analysis Stakeholder Designations Stakeholder ListBusiness Need Plan Business read Analysis Approach Business Analysis Plans Conduct Identified Stakeholder Need read Analysis read Reqmts Plan Business Management Plan read Analysis Activities Organizational Standards BA Comms Plan Plan Business BA Performance Process Assets Analysis Comms Assessment read Plan Reqs Management Lessons Learned Organizational Plan / Monitor / Performance Report on BA Standards Performance read Actual Process Performance Improvement Metrics Recommendations
  • 12. Plan Business Analysis Activities Plan Business Analysis Activities Identify business Define the Scope analysis of BA Work deliverables 1 2 Determine Tasks Develop Estimates for the BA Activities for BA Work 3 4 BA Activities Planners
  • 13. BA Planning and Monitoring BA Plan for Elicitation BA Approach Plan Stakeholder Analysis Stakeholder Designations Stakeholder ListBusiness Need Plan Business read Analysis Approach Business Analysis Plans Conduct Identified Stakeholder Need read Analysis read Reqmts Plan Business Management Plan read Analysis Activities Organizational Standards BA Comms Plan Plan Business BA Performance Process Assets Analysis Comms Assessment read Plan Reqs Management Lessons Learned Organizational Plan / Monitor / Performance Report on BA Standards Performance read Actual Process Performance Improvement Metrics Recommendations
  • 14. Plan Business Analysis Communications Plan Business Analysis Communication Identify Assess format Determine communications options appropriate content needs & preferences 1 2 3 Determine Assess thefrequency required formality of communications 4 5 Communication Planners
  • 15. BA Planning and Monitoring BA Plan for Elicitation BA Approach Plan Stakeholder Analysis Stakeholder Designations Stakeholder ListBusiness Need Plan Business read Analysis Approach Business Analysis Plans Conduct Identified Stakeholder Need read Analysis read Reqmts Plan Business Management Plan read Analysis Activities Organizational Standards BA Comms Plan Plan Business BA Performance Process Assets Analysis Comms Assessment read Plan Reqs Management Lessons Learned Organizational Plan / Monitor / Performance Report on BA Standards Performance read Actual Process Performance Improvement Metrics Recommendations
  • 16. Plan Requirements Management Plan Requirements Management Cost and Time Estimates of Change Choosing or Planning Structure creating the requirements Requirements requirements traceability Traceability Recommended process Course of 1 2 3 Action for Change Determine Plan Prioritization Plan the process Requirements Process for handling Benefits and Attributes changes Risks of the Change 4 5 6 Alignment of the Change Determine the Determine w ho w ill Determine Impact Tailor Plan the Wording process for authorize changes Analysis of the Requestrequesting changes Inf luence of 6.2 the Change 6.1 6.4 6.3 6.5 Reqsuirements Mgt Planners
  • 17. BA Planning and Monitoring BA Plan for Elicitation BA Approach Plan Stakeholder Analysis Stakeholder Designations Stakeholder ListBusiness Need Plan Business read Analysis Approach Business Analysis Plans Conduct Identified Stakeholder Need read Analysis read Reqmts Plan Business Management Plan read Analysis Activities Organizational Standards BA Comms Plan Plan Business BA Performance Process Assets Analysis Comms Assessment read Plan Reqs Management Lessons Learned Organizational Plan / Monitor / Performance Report on BA Standards Performance read Actual Process Performance Improvement Metrics Recommendations
  • 18. Plan / Monitor / Report on BA Performance Plan / Monitor / Report on BA Performance Determine Metrics Collect Metrics Report on business analysis progress 1 2 3 Take preventive Replan as needed and/or corrective action 4 5 BA Performance Actors
  • 19. Business Analysis ProcessUnderlying Competencies BA Planning and Monitoring Enterprise Reqs Reqs Solution Analysis Elicitation Analysis Assessment & Validation Requirements Mgt & Comms
  • 20. Enterprise Analysis Busines s Need Gap in Capabilities Res ults ofBusines s Analysis Competitive Plans Analys is ... Define the read Busines s Need Updates to EA read readBusines s Goal(s) Target State EA Determ ine the read read Gap in Capabilities read read read read Busines s read read Architecture read read read read Determ ine read Recomm ended Solution Approach read Define the Solution Scope Recomm ended Solution Approach read Feas ibility Analys is Develop the Busines s Cas e Solution Scope Busines s Cas e read read
  • 21. Define the Business Need Define the Business NeedConfirm Strategic Intent Define the Business Problem or Opportunity 1 2 Need Definition Actors
  • 22. Enterprise Analysis Busines s Need Gap in Capabilities Res ults ofBusines s Analysis Competitive Plans Analys is ... Define the read Busines s Need Updates to EA read readBusines s Goal(s) Target State EA Determ ine the read read Gap in Capabilities read read read read Busines s read read Architecture read read read read Determ ine read Recomm ended Solution Approach read Define the Solution Scope Recomm ended Solution Approach read Feas ibility Analys is Develop the Busines s Cas e Solution Scope Busines s Cas e read read
  • 23. Determine the Gap in Capabilities Determine the Gap in Capabilities Conduct Internal Conduct External Analysis Analysis 1 2 Develop Target Conduct Gap State Enterprise Analysis Architecture 3 4 Capability Analyzers
  • 24. Enterprise Analysis Busines s Need Gap in Capabilities Res ults ofBusines s Analysis Competitive Plans Analys is ... Define the read Busines s Need Updates to EA read readBusines s Goal(s) Target State EA Determ ine the read read Gap in Capabilities read read read read Busines s read read Architecture read read read read Determ ine read Recomm ended Solution Approach read Define the Solution Scope Recomm ended Solution Approach read Feas ibility Analys is Develop the Busines s Cas e Solution Scope Busines s Cas e read read
  • 25. Determine Recommended Solution Approach Determine Recommended Solution Approach Review and Identify all Validate the Potential Solution Business Drivers Approach Options for the Feasibility Study 1 2 Conduct a Prepare Feasibility Feasibility Analysis Study Report 3 4 Solution Approach Recommernders
  • 26. Enterprise Analysis Busines s Need Gap in Capabilities Res ults ofBusines s Analysis Competitive Plans Analys is ... Define the read Busines s Need Updates to EA read readBusines s Goal(s) Target State EA Determ ine the read read Gap in Capabilities read read read read Busines s read read Architecture read read read read Determ ine read Recomm ended Solution Approach read Define the Solution Scope Recomm ended Solution Approach read Feas ibility Analys is Develop the Busines s Cas e Solution Scope Busines s Cas e read read
  • 27. Define the Solution Scope Define the Solution Scope Draft the Solution Identify Scope Statement Deliverables 1 2 Describe the Define Project Approach Assumptions / Constraints / Dependencies 3 4 Solution Scope Definers
  • 28. Enterprise Analysis Busines s Need Gap in Capabilities Res ults ofBusines s Analysis Competitive Plans Analys is ... Define the read Busines s Need Updates to EA read readBusines s Goal(s) Target State EA Determ ine the read read Gap in Capabilities read read read read Busines s read read Architecture read read read read Determ ine read Recomm ended Solution Approach read Define the Solution Scope Recomm ended Solution Approach read Feas ibility Analys is Develop the Busines s Cas e Solution Scope Busines s Cas e read read
  • 29. Develop the Business Case Develop the Business Case Identify and Identify and Conduct the Initial Quantify the Quantify the Costs Risk Assessment Benefits 2 3 1 Determine the Compile Results Measurement and Present to the Process for Costs Project Sponsor and Benefits 4 5 Business Case Developers
  • 30. Business Analysis ProcessUnderlying Competencies BA Planning and Monitoring Enterprise Reqmts Reqmts Solution Analysis Elicitation Analysis Assessment & Validation Requirements Mgt & Comms
  • 31. Requirements Elicitation BA Plan for Elicitation Stakeholder Supporting Lis t Materials read read As sumptions / Prepare for Constraints / Stakeholder Elicitation Elicitation Ris ks / Is sues read Des ignations read Res ults read Scheduled Res ources read Conduct Elicitation read read Documentation Based onBusines s read Technique Need read read read Solution Document Scope read read Elicitation Res ults Busines s Cas e Validated / Stated Reqs Confirm Elicitation Organizational Stated Reqmts read Res ults Standards Requirements Management Plan Review Requirements
  • 32. Prepare for Elicitation Elicitation Prepare Techniques Prepare for Elicitation Schedule Clarify the specific Resources scope 2 1 Notify appropriate Establish Ground parties Rules 3 4 Preparation Actors
  • 33. Requirements Elicitation BA Plan for Elicitation Stakeholder Supporting Lis t Materials read read As sumptions / Prepare for Constraints / Stakeholder Elicitation Elicitation Ris ks / Is sues read Des ignations read Res ults read Scheduled Res ources read Conduct Elicitation read read Documentation Based onBusines s read Technique Need read read read Solution Document Scope read read Elicitation Res ults Busines s Cas e Validated / Stated Reqs Confirm Elicitation Organizational Stated Reqmts read Res ults Standards Requirements Management Plan Review Requirements
  • 34. Conduct Elicitation Conduct Elicitation Techniques Conduct Elicitation Capture Use of Glossary Track ElicitationRequirement Metrics Attributes 1 2 3 Elicitation Conductors
  • 35. Business Analysis ProcessUnderlying Competencies BA Planning and Monitoring Enterprise Reqmts Reqmts Solution Analysis Elicitation Analysis Assessment & Validation Requirements Mgt & Comms
  • 36. Requirements AnalysisStakeholder Analysis read Prioritize Business Reqmts Requirements read Organize Requirements read Business Case read Specify and Model Requirements Solution Scope Determine Assumptions and Constraints read Elicitation Results Verify Requirements Evaluation Criteria Assumptions / Constraints Validate Requirements read
  • 37. Prioritize Requirements Business Priorityzation Challange Non- Value Constraints Analysis negotiable Constraints DemandsLikelihood of Gaming the Success SystemStakeholder Prioritize Requirements UnrealisticAgreement Tradeoffs Set Basis for Analyze Challenges PrioritizationRegulatory or PolicyComplianceBusiness or Technical RiskImplementati Requirements on Difficulty Prioritizers
  • 38. Requirements AnalysisStakeholder Analysis read Prioritize Business Reqmts Requirements read Organize Requirements read Business Case read Specify and Model Requirements Solution Scope Determine Assumptions and Constraints read Elicitation Results Verify Requirements Evaluation Criteria Assumptions / Constraints Validate Requirements read
  • 39. Organize Requirements Organize RequirementsSelect the Method Determine Document for Organizing Requirement Level Requirement Requirements Dependencies and Relationships 1 2 3 Requirements Organizers
  • 40. Requirements AnalysisStakeholder Analysis read Prioritize Business Reqmts Requirements read Organize Requirements read Business Case read Specify and Model Requirements Solution Scope Determine Assumptions and Constraints read Elicitation Results Verify Requirements Evaluation Criteria Assumptions / Constraints Validate Requirements read
  • 41. Specify and Model Requirements Specify and Model Requirements Specifications Model using Natural Requirements Language 1 2 Find Improvement Capture Opportunities Requirements Attributes 3 4 Requirements Modelers
  • 42. Requirements AnalysisStakeholder Analysis read Prioritize Business Reqmts Requirements read Organize Requirements read Business Case read Specify and Model Requirements Solution Scope Determine Assumptions and Constraints read Elicitation Results Verify Requirements Evaluation Criteria Assumptions / Constraints Validate Requirements read
  • 43. Determine Assumptions and Constraints Determine Assumptions and ConstraintsDetermine Determine Determine Business Technical AssumptionsConstraints Constraints 1 2 3 Implementation SMEs
  • 44. Requirements AnalysisStakeholder Analysis read Prioritize Business Reqmts Requirements read Organize Requirements read Business Case read Specify and Model Requirements Solution Scope Determine Assumptions and Constraints read Elicitation Results Verify Requirements Evaluation Criteria Assumptions / Constraints Validate Requirements read
  • 45. Verify Requirements Verify Requirements Characterise Requirements Requirements Verification Quality 1 2 Requirements Walkthrough Verifiers Performers
  • 46. Requirements AnalysisStakeholder Analysis read Prioritize Business Reqmts Requirements read Organize Requirements read Business Case read Specify and Model Requirements Solution Scope Determine Assumptions and Constraints read Elicitation Results Verify Requirements Evaluation Criteria Assumptions / Constraints Validate Requirements read
  • 47. Validate Requirements Validate RequirementsDefine Desired Identify Define Measurable Outcomes Assumptions Evaluation Criteria 1 2 3 Determine Evaluate Alignment Dependencies for with Business Case Benefits Realization 4 5 Requirements Validators
  • 48. Business Analysis ProcessUnderlying Competencies BA Planning and Monitoring Enterprise Reqmts Reqmts Solution Analysis Elicitation Analysis Assessment & Validation Requirements Mgt & Comms
  • 49. Solution Assessment & Validation Solution Scope Solution Design Solution Options Assessment Solution Selection Recommendation read readRFI / RFQ / RFP Assess Standards read Proposed Solution Business Reqmts read Identified Risks Allocate and Constraints Requirements read Determine Solution Design Organizational Readiness Mitigating Actions read read Define Transition Requirements Business Architecture Organizational read Identified Defects Readiness Validate Solution Assessment read Existing Solutions read Validated Solution read Quality Assurance Plans
  • 50. Assess Proposed Solution Knowledge and Expertise Terms and Assess Proposed Solution ConditionsSolution Selection and Assessing Solution Recommendation Providers Vendor Stability Vendor Experience and Reputation Solution Licensing and Assessors Pricing Models
  • 51. Solution Assessment & Validation Solution Scope Solution Design Solution Options Assessment Solution Selection Recommendation read read RFI / RFQ / RFP Assess Standards read Proposed Solution Business Reqmts read Identified Risks Allocate and Constraints Requirements read Determine Solution Design Organizational Readiness Mitigating Actions read read Define Transition Requirements Business Architecture Organizational read Identified Defects Readiness Validate Solution Assessment read Existing Solutions read Validated Solution read Quality Assurance Plans
  • 52. Allocate Requirements Available Allocate Allocate BusinessResources Solution Release Priority Constraints ConstraintsDependencie Risk Level s betweenRequirement Allocate Requirements s Interaction Allocate Solution Allocate Releases Cost between Components EffectivenesComponents s 1 2Constraints Implementati on the on Difficulty Solution Technical Priority Requirements Allocators
  • 53. Solution Assessment & Validation Solution Scope Solution Design Solution Options Assessment Solution Selection Recommendation read read RFI / RFQ / RFP Assess Standards read Proposed Solution Business Reqmts read Identified Risks Allocate and Constraints Requirements read Determine Solution Design Organizational Readiness Mitigating Actions read read Define Transition Requirements Business Architecture Organizational read Identified Defects Readiness Validate Solution Assessment read Existing Solutions read Validated Solution read Quality Assurance Plans
  • 54. Determine Organizational Readiness Determine Organizational Readiness Define Make External Dependencies / Considerations Sequences 1 2 Train End User Support Software 3 4 Readiness Actors
  • 55. Solution Assessment & Validation Solution Scope Solution Design Solution Options Assessment Solution Selection Recommendation read read RFI / RFQ / RFP Assess Standards read Proposed Solution Business Reqmts read Identified Risks Allocate and Constraints Requirements read Determine Solution Design Organizational Readiness Mitigating Actions read read Define Transition Requirements Business Architecture Organizational read Identified Defects Readiness Validate Solution Assessment read Existing Solutions read Validated Solution read Quality Assurance Plans
  • 56. Define Transition Requirements Define Transition Requirements Manage Data Manage Ongoing Work 1 2 Manage Organizational Change 3 Transition Reqs Actors
  • 57. Solution Assessment & Validation Solution Scope Solution Design Solution Options Assessment Solution Selection Recommendation read read RFI / RFQ / RFP Assess Standards read Proposed Solution Business Reqmts read Identified Risks Allocate and Constraints Requirements read Determine Solution Design Organizational Readiness Mitigating Actions read read Define Transition Requirements Business Architecture Organizational read Identified Defects Readiness Validate Solution Assessment read Existing Solutions read Validated Solution read Quality Assurance Plans
  • 58. Validate Solution Validate SolutionDefine Acceptance Investigate Criteria Defective Solution Outputs 1 2Assess Business RecommendImpact of Defects Measures to and Issues Mitigate Impact 3 4 Validation Actors
  • 59. Business Analysis ProcessUnderlying Competencies BA Planning and Monitoring Enterprise Reqmts Reqmts Solution Analysis Elicitation Analysis Assessment & Validation Requirements Mgt & Comms
  • 60. Requirements Management & Communication Stakeholder Decisions Made Approv ed Designations Changes Business Reqmts Reqmts read read StakeholderManagement Manage Solution Analy sis Plan read Requirements Scope readStakeholder List Reqmts Format Manage / Presentation Requirements Options Traceability read read read Each Reqmt Deliv erables Test Cases and Other Solution Maintain Procedures Components Requirements f or Re-use Reqmts Prepare Presentation Requirements / Package read Package Reqmts Techniques Amendments to read Reqmts Communicate BA Comms Plan Requirements read Technical Team Outstanding Action Items Issues
  • 61. Maintain Requirements for Re-use Maintain Requirements for Re-use Select Name Custodian / Requirements Librarian 1 2 Facilitate ongoing Facilitate re-use of use of requirements requirements 3 4 Business Analyst
  • 62. Requirements Management & Communication Stakeholder Decisions Made Approv ed Designations Changes Business Reqmts Reqmts read read StakeholderManagement Manage Solution Analy sis Plan read Requirements Scope readStakeholder List Reqmts Format Manage / Presentation Requirements Options Traceability read read read Each Reqmt Deliv erables Test Cases and Other Solution Maintain Procedures Components Requirements f or Re-use Reqmts Prepare Presentation Requirements / Package read Package Reqmts Techniques Amendments to read Reqmts Communicate BA Comms Plan Requirements read Technical Team Outstanding Action Items Issues
  • 63. Prepare Requirements Package Prepare Requirem ents PackageIdentify Form atting Identify Stakeholder’s Determine appropriate Option Based on Pres entation content for eachAnalysis Technique Requirem ents & stakeholder Preferences 1 2 3 Determine the Select appropriate Create a requirem ents form ality of presentation form at for package Requirem ents requirem ents each audience Packagers 4 5 6 Determine which Package the Evaluate the components should be requirem ents for docum entation grouped together presentation required 6.1 6.3 6.2
  • 64. Business Analysis ProcessUnderlying Competencies BA Planning and Monitoring Enterprise Reqmts Reqmts Solution Analysis Elicitation Analysis Assessment & Validation Requirements Mgt & Comms
  • 65. Business Analysis Competencies Business Analysis Analytical Business Comm unication Group Software Thinking and Knowledge Skills Interaction Skills Applications Problem Solving Business Oral Facilitation and General- Decision Principles and Comm unications Negotiation Purpose Analysis Practices Applications Industry Teaching Leadership and Specialized Learning Knowledge Influencing Applications Organization Written Teamwork Problem Solving Knowledge Comm unications Solution Systems Knowledge Thinking
  • 66. Business Analysis Business AnalysisBusiness ValidatedAnalysis SolutionProcess read Implement Solutions Deployed Solution Evaluate read Solutions Performance Metrics Performance
  • 67. Evaluate Solutions Performance Evaluate Solutions Performance Assess Value Assess Solution Replace or Eliminate Delivered By Solution Metrics Solution Solution Performance Consider the Evaluators Constraints
  • 68. Solution Constraints Solution ConstraintsOngoing Cost vs. Initial Opportunity Cost Necessity Sunk Cost Investment