The value reference model document provides a high-level overview of the components and services that contribute value within an organization. It outlines the key auxiliary services including IT services, financial and accounting services, quality assurance services, and organizational intelligence services. The document also maps the relationships between business services, human resource services, product development services, supply chain services, customer relations services, and the auxiliary services that support them. Finally, it breaks down several of the auxiliary services such as IT services into further sub-components and services.
2. Executing - Auxiliary Services
Value
Reference
Model
Planning Governing Executing
Business Human Product Supply Chain Customer Auxiliary
Services Resource Development Services Relations Services
Services Services
3. Auxiliary Services
Auxiliary
Services
IT Services Organizational F&A Quality System Quality
Intelligence Service Assurance
Service Service
4. IT Services
IT Services
Business IT Planning Systems IT User IT Lifecycle / IT Infrastructure Information IT Security
Analysis Deploying Supporting Change Maintaining Handling Assuring
Managing
5. Business Analysis
Business Analysis
Business Validated
Analysis Solution
Process
read
Implement
Solutions
Deployed
Solution Evaluate
read Solutions
Performance
Metrics Performance
6. Business Analysis Process
Underlying Competencies
BA Planning and Monitoring
Enterprise Reqs Reqs Solution
Analysis Elicitation Analysis Assessment
& Validation
Requirements Mgt & Comms
7. BA Planning and Monitoring
BA Plan for
Elicitation
BA Approach Plan Stakeholder
Analysis
Stakeholder
Designations
Stakeholder List
Business Need Plan Business
read Analysis
Approach
Business Analysis
Plans
Conduct
Identified Stakeholder
Need read Analysis
read
Reqm'ts
Plan Business Management Plan
read Analysis
Activities
Organizational
Standards
BA Comms Plan Plan Business BA Performance
Process Assets Analysis Comms Assessment
read
Plan Reqs
Management
Lessons Learned
Organizational Plan / Monitor /
Performance Report on BA
Standards Performance
read
Actual Process
Performance Improvement
Metrics Recommendations
8. Plan Business Analysis Approach
Corporate Uncertainty in Length of
culture / Requirements Project
environment /
history
Plan Business Analysis
Approach
Decide When the Establish Formality Prioritize
business analysis and Level of Detail Requirements
work occurs
1 2 3
Determine How Communicate with Make Final
change is handled stakeholders Considerations
4 5 6
BA Approach
Planners
9. BA Planning and Monitoring
BA Plan for
Elicitation
BA Approach Plan Stakeholder
Analysis
Stakeholder
Designations
Stakeholder List
Business Need Plan Business
read Analysis
Approach
Business Analysis
Plans
Conduct
Identified Stakeholder
Need read Analysis
read
Reqm'ts
Plan Business Management Plan
read Analysis
Activities
Organizational
Standards
BA Comms Plan Plan Business BA Performance
Process Assets Analysis Comms Assessment
read
Plan Reqs
Management
Lessons Learned
Organizational Plan / Monitor /
Performance Report on BA
Standards Performance
read
Actual Process
Performance Improvement
Metrics Recommendations
10. Conduct Stakeholder Analysis
Conduct Stakeholder Analysis
Identify and Assist in Identifying
Document Team Stakeholders
Roles
1 2
Categorize Analyze Assist in
Stakeholders Stakeholder Determining
Influence Authority Levels
3 4 5
Stakeholder
Analysts
11. BA Planning and Monitoring
BA Plan for
Elicitation
BA Approach Plan Stakeholder
Analysis
Stakeholder
Designations
Stakeholder List
Business Need Plan Business
read Analysis
Approach
Business Analysis
Plans
Conduct
Identified Stakeholder
Need read Analysis
read
Reqm'ts
Plan Business Management Plan
read Analysis
Activities
Organizational
Standards
BA Comms Plan Plan Business BA Performance
Process Assets Analysis Comms Assessment
read
Plan Reqs
Management
Lessons Learned
Organizational Plan / Monitor /
Performance Report on BA
Standards Performance
read
Actual Process
Performance Improvement
Metrics Recommendations
12. Plan Business Analysis Activities
Plan Business Analysis
Activities
Identify business Define the Scope
analysis of BA Work
deliverables
1 2
Determine Tasks Develop Estimates
for the BA Activities for BA Work
3 4
BA Activities
Planners
13. BA Planning and Monitoring
BA Plan for
Elicitation
BA Approach Plan Stakeholder
Analysis
Stakeholder
Designations
Stakeholder List
Business Need Plan Business
read Analysis
Approach
Business Analysis
Plans
Conduct
Identified Stakeholder
Need read Analysis
read
Reqm'ts
Plan Business Management Plan
read Analysis
Activities
Organizational
Standards
BA Comms Plan Plan Business BA Performance
Process Assets Analysis Comms Assessment
read
Plan Reqs
Management
Lessons Learned
Organizational Plan / Monitor /
Performance Report on BA
Standards Performance
read
Actual Process
Performance Improvement
Metrics Recommendations
14. Plan Business Analysis
Communications
Plan Business Analysis
Communication
Identify Assess format Determine
communications options appropriate content
needs &
preferences 1 2 3
Determine Assess the
frequency required formality of
communications
4 5
Communication
Planners
15. BA Planning and Monitoring
BA Plan for
Elicitation
BA Approach Plan Stakeholder
Analysis
Stakeholder
Designations
Stakeholder List
Business Need Plan Business
read Analysis
Approach
Business Analysis
Plans
Conduct
Identified Stakeholder
Need read Analysis
read
Reqm'ts
Plan Business Management Plan
read Analysis
Activities
Organizational
Standards
BA Comms Plan Plan Business BA Performance
Process Assets Analysis Comms Assessment
read
Plan Reqs
Management
Lessons Learned
Organizational Plan / Monitor /
Performance Report on BA
Standards Performance
read
Actual Process
Performance Improvement
Metrics Recommendations
16. Plan Requirements Management
Plan Requirements Management
Cost and Time
Estimates
of Change
Choosing or Planning Structure
creating the requirements Requirements
requirements traceability Traceability Recommended
process Course of
1 2 3 Action for
Change
Determine Plan Prioritization Plan the process
Requirements Process for handling Benefits and
Attributes changes Risks
of the Change
4 5 6
Alignment of
the Change
Determine the Determine w ho w ill Determine Impact Tailor Plan the Wording
process for authorize changes Analysis of the Request
requesting changes
Inf luence of
6.2 the Change
6.1 6.4 6.3 6.5
Reqsuirements
Mgt Planners
17. BA Planning and Monitoring
BA Plan for
Elicitation
BA Approach Plan Stakeholder
Analysis
Stakeholder
Designations
Stakeholder List
Business Need Plan Business
read Analysis
Approach
Business Analysis
Plans
Conduct
Identified Stakeholder
Need read Analysis
read
Reqm'ts
Plan Business Management Plan
read Analysis
Activities
Organizational
Standards
BA Comms Plan Plan Business BA Performance
Process Assets Analysis Comms Assessment
read
Plan Reqs
Management
Lessons Learned
Organizational Plan / Monitor /
Performance Report on BA
Standards Performance
read
Actual Process
Performance Improvement
Metrics Recommendations
18. Plan / Monitor / Report on BA
Performance
Plan / Monitor / Report
on BA Performance
Determine Metrics Collect Metrics Report on
business analysis
progress
1 2 3
Take preventive Replan as needed
and/or corrective
action
4 5
BA Performance
Actors
19. Business Analysis Process
Underlying Competencies
BA Planning and Monitoring
Enterprise Reqs Reqs Solution
Analysis Elicitation Analysis Assessment
& Validation
Requirements Mgt & Comms
20. Enterprise Analysis
Busines s Need Gap in Capabilities Res ults of
Busines s Analysis Competitive
Plans Analys is ...
Define the
read Busines s Need Updates to EA
read
read
Busines s Goal(s)
Target State EA
Determ ine the read read
Gap in
Capabilities
read read read
read
Busines s read read
Architecture read read
read
read
Determ ine
read
Recomm ended
Solution
Approach read
Define the
Solution Scope
Recomm ended
Solution Approach
read
Feas ibility Analys is
Develop the Busines s Cas e
Solution Scope Busines s Cas e
read
read
21. Define the Business Need
Define the Business Need
Confirm Strategic Intent Define the Business
Problem or Opportunity
1 2
Need Definition
Actors
22. Enterprise Analysis
Busines s Need Gap in Capabilities Res ults of
Busines s Analysis Competitive
Plans Analys is ...
Define the
read Busines s Need Updates to EA
read
read
Busines s Goal(s)
Target State EA
Determ ine the read read
Gap in
Capabilities
read read read
read
Busines s read read
Architecture read read
read
read
Determ ine
read
Recomm ended
Solution
Approach read
Define the
Solution Scope
Recomm ended
Solution Approach
read
Feas ibility Analys is
Develop the Busines s Cas e
Solution Scope Busines s Cas e
read
read
23. Determine the Gap in Capabilities
Determine the Gap in Capabilities
Conduct Internal Conduct External
Analysis Analysis
1 2
Develop Target Conduct Gap
State Enterprise Analysis
Architecture
3 4
Capability
Analyzers
24. Enterprise Analysis
Busines s Need Gap in Capabilities Res ults of
Busines s Analysis Competitive
Plans Analys is ...
Define the
read Busines s Need Updates to EA
read
read
Busines s Goal(s)
Target State EA
Determ ine the read read
Gap in
Capabilities
read read read
read
Busines s read read
Architecture read read
read
read
Determ ine
read
Recomm ended
Solution
Approach read
Define the
Solution Scope
Recomm ended
Solution Approach
read
Feas ibility Analys is
Develop the Busines s Cas e
Solution Scope Busines s Cas e
read
read
25. Determine Recommended Solution
Approach
Determine Recommended Solution Approach
Review and Identify all
Validate the Potential Solution
Business Drivers Approach Options
for the Feasibility
Study 1 2
Conduct a Prepare Feasibility
Feasibility Analysis Study Report
3 4
Solution
Approach
Recommernders
26. Enterprise Analysis
Busines s Need Gap in Capabilities Res ults of
Busines s Analysis Competitive
Plans Analys is ...
Define the
read Busines s Need Updates to EA
read
read
Busines s Goal(s)
Target State EA
Determ ine the read read
Gap in
Capabilities
read read read
read
Busines s read read
Architecture read read
read
read
Determ ine
read
Recomm ended
Solution
Approach read
Define the
Solution Scope
Recomm ended
Solution Approach
read
Feas ibility Analys is
Develop the Busines s Cas e
Solution Scope Busines s Cas e
read
read
27. Define the Solution Scope
Define the Solution Scope
Draft the Solution Identify
Scope Statement Deliverables
1 2
Describe the Define
Project Approach Assumptions /
Constraints /
Dependencies
3 4
Solution Scope
Definers
28. Enterprise Analysis
Busines s Need Gap in Capabilities Res ults of
Busines s Analysis Competitive
Plans Analys is ...
Define the
read Busines s Need Updates to EA
read
read
Busines s Goal(s)
Target State EA
Determ ine the read read
Gap in
Capabilities
read read read
read
Busines s read read
Architecture read read
read
read
Determ ine
read
Recomm ended
Solution
Approach read
Define the
Solution Scope
Recomm ended
Solution Approach
read
Feas ibility Analys is
Develop the Busines s Cas e
Solution Scope Busines s Cas e
read
read
29. Develop the Business Case
Develop the Business Case
Identify and Identify and Conduct the Initial
Quantify the Quantify the Costs Risk Assessment
Benefits
2 3
1
Determine the Compile Results
Measurement and Present to the
Process for Costs Project Sponsor
and Benefits
4 5
Business Case
Developers
30. Business Analysis Process
Underlying Competencies
BA Planning and Monitoring
Enterprise Reqm'ts Reqm'ts Solution
Analysis Elicitation Analysis Assessment
& Validation
Requirements Mgt & Comms
31. Requirements Elicitation
BA Plan for
Elicitation
Stakeholder Supporting
Lis t Materials
read
read
As sumptions /
Prepare for Constraints /
Stakeholder Elicitation Elicitation Ris ks / Is sues
read
Des ignations read
Res ults
read
Scheduled
Res ources read Conduct
Elicitation read
read
Documentation
Based on
Busines s read Technique
Need
read
read read
Solution Document
Scope read read Elicitation
Res ults
Busines s Cas e
Validated /
Stated Reqs
Confirm
Elicitation
Organizational Stated
Reqm'ts read Res ults
Standards Requirements
Management
Plan Review
Requirements
32. Prepare for Elicitation
Elicitation Prepare
Techniques
Prepare for Elicitation
Schedule
Clarify the specific
Resources
scope
2
1
Notify appropriate Establish Ground
parties Rules
3 4
Preparation
Actors
33. Requirements Elicitation
BA Plan for
Elicitation
Stakeholder Supporting
Lis t Materials
read
read
As sumptions /
Prepare for Constraints /
Stakeholder Elicitation Elicitation Ris ks / Is sues
read
Des ignations read
Res ults
read
Scheduled
Res ources read Conduct
Elicitation read
read
Documentation
Based on
Busines s read Technique
Need
read
read read
Solution Document
Scope read read Elicitation
Res ults
Busines s Cas e
Validated /
Stated Reqs
Confirm
Elicitation
Organizational Stated
Reqm'ts read Res ults
Standards Requirements
Management
Plan Review
Requirements
35. Business Analysis Process
Underlying Competencies
BA Planning and Monitoring
Enterprise Reqm'ts Reqm'ts Solution
Analysis Elicitation Analysis Assessment
& Validation
Requirements Mgt & Comms
36. Requirements Analysis
Stakeholder
Analysis
read
Prioritize Business Reqm'ts
Requirements
read Organize
Requirements
read
Business Case
read Specify and
Model
Requirements
Solution Scope
Determine
Assumptions
and Constraints
read
Elicitation Results Verify
Requirements
Evaluation Criteria
Assumptions /
Constraints
Validate
Requirements
read
37. Prioritize Requirements
Business Priorityzation Challange Non-
Value Constraints Analysis negotiable
Constraints Demands
Likelihood of
Gaming the
Success
System
Stakeholder Prioritize Requirements
Unrealistic
Agreement
Tradeoffs
Set Basis for Analyze Challenges
Prioritization
Regulatory
or Policy
Compliance
Business or
Technical
Risk
Implementati Requirements
on Difficulty Prioritizers
38. Requirements Analysis
Stakeholder
Analysis
read
Prioritize Business Reqm'ts
Requirements
read Organize
Requirements
read
Business Case
read Specify and
Model
Requirements
Solution Scope
Determine
Assumptions
and Constraints
read
Elicitation Results Verify
Requirements
Evaluation Criteria
Assumptions /
Constraints
Validate
Requirements
read
39. Organize Requirements
Organize Requirements
Select the Method Determine Document
for Organizing Requirement Level Requirement
Requirements Dependencies and
Relationships
1 2 3
Requirements
Organizers
40. Requirements Analysis
Stakeholder
Analysis
read
Prioritize Business Reqm'ts
Requirements
read Organize
Requirements
read
Business Case
read Specify and
Model
Requirements
Solution Scope
Determine
Assumptions
and Constraints
read
Elicitation Results Verify
Requirements
Evaluation Criteria
Assumptions /
Constraints
Validate
Requirements
read
41. Specify and Model Requirements
Specify and Model Requirements
Specifications Model
using Natural Requirements
Language
1 2
Find Improvement Capture
Opportunities Requirements
Attributes
3 4
Requirements
Modelers
42. Requirements Analysis
Stakeholder
Analysis
read
Prioritize Business Reqm'ts
Requirements
read Organize
Requirements
read
Business Case
read Specify and
Model
Requirements
Solution Scope
Determine
Assumptions
and Constraints
read
Elicitation Results Verify
Requirements
Evaluation Criteria
Assumptions /
Constraints
Validate
Requirements
read
43. Determine Assumptions and
Constraints
Determine Assumptions and Constraints
Determine Determine Determine
Business Technical Assumptions
Constraints Constraints
1 2 3
Implementation
SMEs
44. Requirements Analysis
Stakeholder
Analysis
read
Prioritize Business Reqm'ts
Requirements
read Organize
Requirements
read
Business Case
read Specify and
Model
Requirements
Solution Scope
Determine
Assumptions
and Constraints
read
Elicitation Results Verify
Requirements
Evaluation Criteria
Assumptions /
Constraints
Validate
Requirements
read
52. Allocate Requirements
Available Allocate Allocate Business
Resources Solution Release Priority
Constraints Constraints
Dependencie Risk Level
s between
Requirement Allocate Requirements
s
Interaction Allocate Solution Allocate Releases Cost
between Components Effectivenes
Components s
1 2
Constraints Implementati
on the on Difficulty
Solution
Technical
Priority
Requirements
Allocators