1. Professor Armando Castillo
INGL 2105
Student A
You are booking into a hotel.
Elements
Book in to the hotel - you have a reservation.
Complications
You are on your own.
You want a shower.
You want breakfast in the morning.
You have an early meeting and must not be late.
Student B
You are going to dinner with a friend
Elements
Welcome the guest.
Can’t decide what to eat
Complications
You can't find their reservation for dinner.
There’s nothing on the menu you like.
2. Student C
You are constructing the electrical for a new building
Elements
You are explaining to the architect the cost
Complications
You are on your own.
It’s too expensive for the budget
There are other alternatives.
Student D
You are a hotel receptionist.
Elements
Welcome the guest.
Find them a room.
Complications
You can't find their reservation.
You only have a double room with bath available.