Intranet Change


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Intranet Change
One-day interactive forum, site visit and workshop
28-29 May 2013, Brisbane, Queensland, $995 plus gst to attend

Leave this highly interactive forum with new perspectives on how to connect, communicate and collaborate in your intranet redesign

This interactive forum will demonstrate how, through redesign, you can implement an intranet that will transform the way your organisation operates.
You will hear about:
* Building and presenting a business case to secure support for intranet projects
* Executing an intranet strategy and governance
* Conducting user research to ensure that the intranet remains fit for purpose
* Developing a collaborative culture through social media technology
* Best practice guide on developing information architecture
* Overcoming challenges for intranet change in a large organisation

PLUS: A Post Forum Site Visit
(Limited to 12 participants)
Intranet site visit to Oakton: Intranets on the move

About the Site Visit:
* The journey of building a social and collaboration intranet called Ozone
* Live intranet demonstrations of the key features of Ozone
* Information Architecture of Ozone
* Demonstration of the intranet’s mobility
* Lessons learned and ROI to date

University of Southern Queensland,Qantas,Sinclair Knight Merz,Department of Environment, Water and Natural Resources (SA), Deloitte, REA Group, Olam
Department of Housing and Public Works, Queensland University of Technology, InfoRED Consulting, Oakton

Some recommended social media groups:

Intranets Asia Pacific Linked In

Document and Records Management

SharePoint Asia Pacific

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Intranet Change

  1. 1. w w this highly interactive forum with new perspectives on how toconnect, communicate and collaborate in your intranet redesignFuture Proofing Your IntranetIntranet ChangeOne-day interactive forum, site visit and workshop28-29 May 2013, Brisbane, Queensland$995 plus gst to attendThis interactive forum will demonstrate how, through redesign,you can implement an intranet that will transform the way yourorganisation operates. You will hear about:Building and presenting a business case to secure support óó for intranet projectsExecuting an intranet strategy and governanceóóConducting user research to ensure that the intranetóó remains fit for purposeDeveloping a collaborative culture through social media óó technologyBest practice guide on developing information architectureóóOvercoming challenges for intranet change in a largeóó organisationPost-forum Site Visit at OaktonWednesday, 29th May 2013Visit the office of Oakton and see the Ozone project, live (SharePoint 2010 collaboration with strongsocial features)Real-life case studies of organisations revitalising their intranets forQuality before quantity – redesigning your intranetFacilitated by: Daan Hannessen, Group Knowledge Manager, Sinclair Knight Merz Post-forum WorkshopUniversity of Southern QueenslandQantasSinclair Knight MerzDepartment of Environment, Water andNatural Resources (SA)DeloitteREA GroupOlamDepartment of Housing and Public WorksQueensland University of TechnologyInfoRED ConsultingOaktonForum Partner:
  2. 2. COLLABORATIVE FORUM Tuesday, 28 May 2013Combining EA and SOA with BPM strategies8:30 Registration and refreshments9:00 Introduction and welcome Janet Brimson, Director & Lead Architect, InfoRED Consulting9:15 Re-designing your intranet: the process – A Qantas case studyReviewing and identifying new organisational requirementsóóRecognising when it’s time for a revamp or upgradeóóMigrating to a new system: Big bang or phase implementation?óó Michael Curry, Manager Digital Communication;Jo Boundy, Head Internal and Digital Communications,Qantas Airways Limited10:00 Transform your intranet with the power of social – A Deloitte case studyIntegrating social functions with your intranet to encourageóóengagementExtracting and employing knowledge acquired through YammeróóEnticing readers with the opportunity to be part of a news storyóó Carolyn Ormsby, Head of Internal Communication, Deloitte10:45 Morning refreshments and networking11:15 Succeeding with effective information architecture and design –A DEWNR case studyBalancing the perspectives and expectations of multiple end-usersóóDevelop a useable intranet architecture with integrated EDRMSóóMaximizing search efficiency and usageóó Emma Rennie, Online Services Manager,Department of Environment, Water and Natural Resources (SA)12:00 Selling intranet redesign to your boss (Interactive discussion) In this session delegates are able to share their own stories; thesuccesses and the failures!Convincing senior management of the value of intranet redesignóóPromoting the intranet as a core communication, information andóócollaboration toolEngaging a high level champion to advocate intranet useóóWhat were the success factors and lessons learned?óó Brett Anderson, Senior Communications Officer,Department of Housing and Public Works12:45 Networking lunch (Please let us know two weeks prior of any dietaryrequirements)1:45 Challenges for intranet change in a large organisation – A case studyon the dynamics between different faculties and divisions.Managing a diverse stakeholder group and cross-organisationalóócooperationAligning intranet change with complex business processesóóTechnology overlap and end-user attachment to different platformsóóGetting agreement on governance and information architectureóó Natalie Ryan, Information Management Coordinator,Queensland University of Technology2:30 Sustaining ongoing interest in your intranet – An Olam case studyProducing up-to-date, interesting and relevant contentóóThe importance of continuous improvement, listening to your audienceóóand flexibilityDeveloping functionality that stimulates user interactionóóBuilding momentum through support from business leaders and anóóauthoring community Nicole Carver, Manager Human Resources;Bianca Gilchrist, Business Systems Trainer, Olam3:15 Afternoon refreshments and networking3:45 Ensuring good intranet governance and content security in asocial intranet- A REA Group case studyDeveloping a consistent governance system, while ensuring openóóuser accessEncouraging information ownership among usersóóEnsuring good information security and controlóó Melissa Hendry, Internal Communications Manager, REA Group 4:30 Looking at the future: mobile accessibility and other new technologiesMobile v’s mobile- is it people or is it technology- the medium is theóómessageWhat should you consider before moving into this space?óóFormatting for content on the move; is your content concise and easyóóto read?Considering video and audio delivery to boost interestóó Dr Aidan Burke, Director of Corporate Communication and PublicRelations, University of Southern Queensland5:15 Wrap-up and end of collaborative forumEveryone is telling you that they can do it for you! But you know and understand your organisation and its limitations much better than an external consultant orsolution provider. During this one-day interactive forum, attendees will have the opportunity to hear from intranet professionals, on their successes and their failures,and learn best practice practical solutions.In both the public and private organisations, intranets are increasingly being used as a corporate communication tool, helping to promote organisational efficiency andproductivity. However, problems persists as many organisations still don’t understand the full capabilities of their intranets, and need to continually make changes to theirintranets in order to progress with rapidly advancing technologies.Intranet professionals are faced with many challenges during a redesign, including garnering support from senior managers and end users, and developing an informationarchitecture that is easy to navigate and relevant.Intranet ChangeReal-life case studies of organisations revitalising their intranets
  3. 3. POST- FORUM Site VisitWednesday, 29 May 2013POST- FORUM workshopWednesday, 29 May 2013Benefits of site visitExperience live demonstration host organisation’s Intranet system• Gain an insight into the look, feel and functionality of Ozone• Benefit from an interactive course format for an optimum learning• experienceExplore the areas and applications that are of particular interest to• Registration: 8.30 am at OaktonSite Visit starts: 9.00 amSite Visit ends: 12.00 pmAbout the Site Visit: The journey of building a social and collaboration intranet called Ozone Live intranet demonstrations of the key features of Ozone Information Architecture of Ozone Demonstration of the intranet’s mobility Lessons learned and ROI to date.Facilitators:Corinna Reeves, Client ManagerJonathan Whiting, Information Management ConsultantDaniel Pollard, Senior Technical ConsultantFact file:Total number of employees: 1145Number of employees in Intranets division: 1145 employees use theIntranet (Ozone)Technology used: SharePoint 2010 with custom web partsRecent redevelopment project: add on IDT mapping componentRegistration: 12.45 pmWorkshop starts: 1.15 pmWorkshop ends: 4.00 pmAbout the workshop:In this workshop we will discuss different scenarios of initiating and rolling out a redesign of your intranet while always keeping the end-user in mind.Some technical aspects of implementing a redesign will be covered, but a stronger emphasis will be on the organisational aspects involved.In a group, we will discuss best practices for topics like governance, change management, a new corporate homepage, and using social features aroundyour new intranet.How will you keep the end-user’s experience positive on the quality of information and tools available?The workshop will be practically oriented using many real life examples and scenarios.ABInteractive workshop: Quality before quantity – redesigning yourintranetIntranet site visit to Oakton: Intranets on the moveAbout your workshop leader:Daan Hannessen is a knowledge manager with over 14 years’experience in both engineering and financial sectors, mostly in aninternational setting. In his current role as Group Knowledge Manager, within Sinclair Knight Merz (SKM), a global engineeringconsultancy, he is the intranet’s business owner, driving collaboration across multiple business units and regions. Throughout hiscareer, his teams promote the corporate intranet as a springboard for improvements in governance, innovation and collaboration.He has always been an advocate for customised approaches that fit with the organisation’s culture.
  4. 4. Pricing -circle choiceWhole Event Study Group and Site Visit orWorkshopA or BForum only Site Visit or WorkshopsA or BStandard Pricing qsave $200$2185 + GST =$2403.50qsave $100$1590 + GST = $1749q$995 + GST = $1094.50 q$695 + GST = $764.50Early bird(exp: 19/04/2013)Not valid with any other offerqsave $300$2085 + GST = $2293.50qsave $200$1490 + GST = $1639qsave $50$945 + GST = $1039.50qsave $60$635 + GST = $698.50Member offer(exp:19/04/2013)I am a member of an organisationsupporting this forum Not valid withany other offerqsave $400$1985 + GST = $2183.50qsave $300$1390 + GST = $1529qsave $100$895 + GST = $984.50qsave $100$595 + GST = $654.50Event venue and accommodationPreferential rates will be available, once a venue hasbeen determined.Sponsorship or Exhibition OpportunitiesIf you are interested in sponsoring or exhibiting at this eventplease contact Ark Group Australia on:Phone: 1300 550 662Email:aga@arkgroupasia.comIntranet Change28-29 May 2013, Brisbane, QueenslandDelegate Name Job title Email address1st2nd3rd4thBookings can be submitted at any stage prior to the1. event, subject to availability. A limited allocation is beingheld and booking early is therefore recommended. Inthe event of the booking not being accepted by ArkGroup Australia the total amount will be refunded.Payment must be received in full prior to the course.2. All speakers are correct at the time of printing, but are3. subject to variation without notice.If the delegate cancels after the booking has been4. accepted, the delegate will be liable to the following cancellation charges:Cancellations notified over 45 days prior to the eventƒƒwill not incur a cancellation fee.In the event of a cancellation being between 45 andƒƒ30 days prior to the event, a 20% cancellation feewill be charged.For cancellations received less than 30 days prior toƒƒthe event, the full delegate rate must be paid and norefunds will be available.All bookings submitted by e-mail, fax, or over the5. telephone are subject to these booking conditions.All cancellations must be received in writing.6. Ark Group Australia will not be held liable for7. circumstances beyond their control which lead to the cancellation or variation of the programme.All bookings, whether Australian or overseas will be8. charged Australian GST at the prevailing rate at thetime of booking.Delegates are responsible for their own travel,9. accommodation and visa requirements.We occasionally allow reputable companies to mail details of products we feel may be of interest.If you do not wish to receive this service, please tick this box qPlease note: Payment must be received in full prior to the event to guarantee your placeo Payment enclosed (Cheques should be made payable to Ark Group Australia Pty Ltd)o Please invoice meI have read and accepted the booking conditionsSignatureE061Expiry dateCardholder’s nameCardholder’s signatureBooking conditionso Mastercard o Visa o American ExpressOrganisation Namepostal addressstate postcodefax phoneput your details here (please print):Card number5 ways to book your place AT this eventPhone: +61 1300 550 662 Fax: +61 1300 550 663 Email: Post: Send the completed registration form to Ark Group Australia Pty Ltd, Main level, 83 Walker Street, North Sydney, NSW 2060+61 (02) 8913 4000 +61 (02) 8913 4099 Web: