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Anthony loschiavo

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  • 1. Making Knowledge ManagementactionableSharing the lessons from two days at the KM AsiaPacific 2011 CongressAnthony Loschiavo
  • 2. Insights not sights‘The new technologies overtaking us, may be eroding … our ability to reflect, our pursuit of meaning, genuine empathy, a sense of community connected by something deeper than snark or political affinity.’New York Times editor Bill Keller
  • 3. ‘Heavy!’
  • 4. Facta non verba
  • 5. Top 10 practical takeaway actionsfrom the Congress10. Never again agree to give the graveyard shift presentation on the second day of an KM Conference.
  • 6. Top 10 practical takeaway actionsfrom the Congress9. Think differently – challenge your thinking e.g Airbus Twenty researchers collaborating on a question to help with the answer Young mentoring older in SM
  • 7. Top 10 practical takeaway actionsfrom the Congress8. Great organisations set aside time to learn , reflect and adapt 3M and Google Demographics – SAF tablets and Scottish engineers
  • 8. Top 10 practical takeaway actionsfrom the Congress7. In view of the way we learn, look at the way we teach 10% formal 20% coaching/mentoring 70% on the job Working and learning at Aussie
  • 9. Top 10 practical takeaway actionsfrom the Congress6. Unlike capital and labour, sharing knowledge does not lessen it, makes you more powerful For best chance of success we must loosen hierarchy, no chance if no trust Matrix and networks
  • 10. Top 10 practical takeaway actionsfrom the Congress5. Great companies learn from mistakes Create an institute of brilliant failures Safe environment to fail – Go, SAF
  • 11. Top 10 practical takeaway actionsfrom the Congress4. We learn by doing, we do not ban stuff, business cases are the worst thing ever created Give people something that they want and keep it simple
  • 12. Top 10 practical takeaway actionsfrom the Congress3. In big hierarchical organisations, sometimes guerrilla tactics are best – start from the bottom or even better bottom and top
  • 13. Top 10 practical takeaway actionsfrom the Congress2. You don’t have to create it you can use someone else’s audience Tools such as uTube and Facebook and Cloud incremental improvements
  • 14. Top 10 practical takeaway actionsfrom the Congress1. KM needs to be focused on the business outcomes, ask CEO what keeps him awake at night and how KM can assist. What’s in it for me??
  • 15. Your turn Your top practical takeaway action from the Congress

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