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Alison o'connor & mary muscara

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  • 1. Repositioning the Library- sink or swim?Alison OConnor Mary MuscaraNATIONAL LIBRARY MANAGER MELBOURNE LIBRARY MANAGER25 August 2011651290702
  • 2. A vision of the Library – making a splashREPOSITIONING THE LIBRARY - SINK OR SWIM? 25 AUGUST 2011
  • 3. Law libraries R ou ising tso co to urc sts ible ing & vis ision In c rs Challenges de ake m facing law libraries La ter f al staf re cru ary its ibr lls L i sk Invisible to usersREPOSITIONING THE LIBRARY - SINK OR SWIM? 25 AUGUST 2011
  • 4. Environment changes Collection Technology Changing client expectations Techno-savvy Information clients overload Law librariesREPOSITIONING THE LIBRARY - SINK OR SWIM? 25 AUGUST 2011
  • 5. Library & Research Services IT Managing risk Knowledge team National Collection Research Information eLibrary literacyREPOSITIONING THE LIBRARY - SINK OR SWIM? 25 AUGUST 2011
  • 6. SWOT analysis Strengths Weaknesses • Experienced library team • Increasing invisibility of library • Organisation knowledge • Reduced face-to-face contact with clients • Search and evaluation skills of staff • Long way from influencers/decision makers • A lot of good will exists for the library • Separate to business / lack of integration with legal teams • Library staff legal knowledge • Library staff understanding of business and commerciality issues Opportunities Threats • Increasing information overload • Increasing costs of resources and the perception that online is free or cheaper • Decreasing information literacy skills • Commercial publishers seeking to bypass • Focus in the firm on risk management libraries • Focus in the firm on excellence • Techno-savvy clients who dont see the • Focus in the firm on expertise development and relevance of libraries expertise profiling • Legal process outsourcing • Emerging technologiesREPOSITIONING THE LIBRARY - SINK OR SWIM? 25 AUGUST 2011
  • 7. Law libraries SWOT analysis - what would you add?
  • 8. Where to from here? How do we How do we How do we How do we address become more demonstrate partner with invisibility? commercial? value? clients?REPOSITIONING THE LIBRARY - SINK OR SWIM? 25 AUGUST 2011
  • 9. Blake Dawson focus Pr oa re cti ltu ve Cu ing arn Le Building Relationships Trusted AdvisorREPOSITIONING THE LIBRARY - SINK OR SWIM? 25 AUGUST 2011
  • 10. Case study 1: Key Performance Indicators Fostering team relationships CommercialityExcellent client service Understanding the business Building client relationships Commitment to personal development Technical expertise
  • 11. Case study 2: Collaboration Graduate Expertise audit assessment Collaboration Clients & Corporate pilot strategyREPOSITIONING THE LIBRARY - SINK OR SWIM? 25 AUGUST 2011
  • 12. Case study 3: Library spacesREPOSITIONING THE LIBRARY - SINK OR SWIM? 25 AUGUST 2011
  • 13. Case study 4: eBooks & iPadsREPOSITIONING THE LIBRARY - SINK OR SWIM? 25 AUGUST 2011
  • 14. Strategic networking
  • 15. REPOSITIONING THE LIBRARY - SINK OR SWIM? 25 AUGUST 2011
  • 16. Questions?