Arkadin Professional Services specialize in designing, delivering andsupporting bespoke collaboration solutions and intern...
ARKADIN PROFESSIONAL SERVICES: MANAGING YOURCOLLABORATION PROJECT BEFORE, DURING AND AFTERIMPLEMENTATION…with a proven pro...
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Arkadin Professional Services Offer Sheet

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Arkadin Professional Services specialize in designing, delivering and supporting bespoke collaboration solutions and international or complex deployments.

Delivered by our expert global team, Arkadin Professional Services offer you the flexibility and expertise to fit your specific need.

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Arkadin Professional Services Offer Sheet

  1. 1. Arkadin Professional Services specialize in designing, delivering andsupporting bespoke collaboration solutions and international or complexdeployments.Delivered by our expert global team, Arkadin Professional Services offer youthe flexibility and expertise to fit your specific need.ARKADIN PROFESSIONAL SERVICESCUSTOMIZED TO YOUR BUSINESS NEEDS> Worldwide collaboration solution roll-out and local language support Unified Communications deployment of Microsoft Hosted Lync solutions Video Conference Room installation and integration with your network infrastructure Transition from a legacy conferencing service to the Arkadin Cloud Collaboration Platform SIP Trunk connection with our audio conference platform to reduce your telecommunication costsProfessional Services for “tailor-made” projects including:ProfessionalServices
  2. 2. ARKADIN PROFESSIONAL SERVICES: MANAGING YOURCOLLABORATION PROJECT BEFORE, DURING AND AFTERIMPLEMENTATION…with a proven project management methodology and dedicated servicerelationship managementRUN Guarantee quality of servicedelivered on customer sites Monitor customer satisfactionand recommend appropriateimprovement plan Track usage with customreporting tools and adjustadoption strategy Manage upgrades and continuallyensure the most suitable solutionis runningDESIGN On-board a TechnicalPre-Sales to qualify your customcollaboration Build an accurateReturn On Investment analysis Leverage extensive experienceto facilitate the High LevelDesign of your solution Build a project team withthe right skill set from yourorganization and our PS teamsBUILD Instigate workshops andcoordinate the different projectstreams Develop custom applicationsand facilitate specificintegrations Identify potential weaknesses andapply the appropriate changes Handle a successful transitionfrom an implementation to anadoption phaseTop quality serviceprovided by Arkadin’scertified PS teams :PMIAGILEContract technical validationLow-Level DesignHigh-Level DesignConsulting Migration planTechnical sales support Control and reportContinuous ServiceImprovementRisk managementFollow up adoption incidentChange managementReporting, SLA Integration SpecificdevelopmentSatisfaction PlanTest service acceptanceService PlanArkadin Professional Services are providedby a global team of experts who workwith you to plan and deliver the overall project.Our team comprises:Technical Pre-Sales / Solution Engineers / Project Managers/ Developers / Service Relationship ManagersFlexibilityExpertiseDedicatedProfessionalServices

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