Getting on the Same Page: A Discussion on Catalog Strategies

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So what is the best strategy for catalogs? Many buyers wish to own their catalogs while many Seller provide PunchOut™ Level 1 and 2 capabilities. This Buyer and Seller panel discussion best practices and merits of different catalog strategies from buyer owned CSV files to the different sophistication levels of PunchOut catalog.

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Getting on the Same Page: A Discussion on Catalog Strategies

  1. 1. Getting on the Same Page: A Discussion on Catalog Strategies March, 2014 #AribaLIVE @ariba © 2014 Ariba – an SAP company. All rights reserved.
  2. 2. Catalog Options on Ariba • No catalog Non-catalog purchase orders • Hosted catalog Catalog Interchange Format (CIF) • PunchOut catalog cXML integration to your e-commerce site 2 © 2014 Ariba – an SAP company. All rights reserved.
  3. 3. Today’s Presenters • Jamie Banks Director, Customer Support Systems and eProcurement • Laurie Hunt Director of eProcurement, Procurement Services • Barry Eisenberg Business Development - Contracts & e-Procurement 3 © 2014 Ariba – an SAP company. All rights reserved.
  4. 4. Today’s Presenters • Jamie Banks Director, Customer Support Systems and eProcurement • Laurie Hunt Director of eProcurement, Procurement Services • Barry Eisenberg Business Development - Contracts & e-Procurement 4 © 2014 Ariba – an SAP company. All rights reserved.
  5. 5. Staples • • • • • • • 5 World’s largest office supply company and trusted source for office solutions We provide products, services and expertise in the categories of office supplies, technology, furniture, Copy & Print, and cleaning and breakroom Founded in 1986 Annual sales of $24.4 billion Rank 2nd in the world in eCommerce sales 90,000 associates 26 countries © 2014 Ariba – an SAP company. All rights reserved.
  6. 6. eCommerce at Staples • • • • Engaged in eCommerce for 14+ years Collaborative commerce evolution began with a customer request Approach is to be proactive, stay ahead of the curve, and be the supplier that customers look to for piloting eProcurement programs Offer multiple solutions to buyers C2B customers order on Staples.com B2B contract customers order on private website 6 © 2014 Ariba – an SAP company. All rights reserved.
  7. 7. Staples and Ariba Current State • 450 customer relationships on Ariba today 65% engaged in invoicing and orders Double-digit growth in invoicing volume • • 7 Implementation in 30 days or less 94%+ rate of electronic and program compliance © 2014 Ariba – an SAP company. All rights reserved.
  8. 8. Our Experiences: PunchOut vs. Hosted Catalogs Hosted Files PunchOut + Millions of products + Online returns + Order status + Order history + Personal shopping lists + World-class search engine + Real-time price and product availability + No catalog maintenance + No ongoing catalog creation costs 8 © 2014 Ariba – an SAP company. All rights reserved. - Increased invoicing issues • With millions of orders and invoices annually - No customized items - Less order management - Costly maintenance
  9. 9. Today’s Presenters • Jamie Banks Director, Customer Support Systems and eProcurement • Laurie Hunt Director of eProcurement, Procurement Services • Barry Eisenberg Business Development - Contracts & e-Procurement 9 © 2014 Ariba – an SAP company. All rights reserved.
  10. 10. Who is University of Washington? 16 colleges and schools 1,800 undergraduate courses each quarter Serves 92,000 students annually Confer more than 12,000 bachelor’s, master’s, doctoral and professional degrees annually Ranks among the top schools in the country in providing U.S. Peace Corps volunteers Receives more federal research funding than any other American public university 10 © 2014 Ariba – an SAP company. All rights reserved.
  11. 11. Ariba at University of Washington Procurement Invoicing (Catalog and Non-Catalog Requisitioning) (PO and Non-PO based) Sourcing (On Demand) eForms (Internal Sales Document, PCard Request, Employee Reimbursement, Payments to Individuals) Contract Management (On Demand) 11 © 2014 Ariba – an SAP company. All rights reserved. T&E (Expense Reports) Contract Compliance
  12. 12. UW Catalog Overview Implemented Ariba Buyer, 3 PunchOut catalogs, customized non-catalog (routed to internal buyers only; JD Edwards) Non-Catalog Implemented Turned off Ariba (University stores E-Invoicing shut down, so catalogs were only option) Non-Catalog Turned back on (push to move transactions out of legacy system; 20K suppliers) Prior to Ariba – very manual paper process for both POs and Invoices 12 © 2014 Ariba – an SAP company. All rights reserved. 43 PunchOut, 8 hosted catalogs Testing with 13 additional suppliers
  13. 13. Why Adopt e-Catalogs? Visibility • • • Increased visibility of detailed spend Increased order accuracy Fewer supplier/vendor disputes Compliance and control • • • 13 © 2014 Ariba – an SAP company. All rights reserved. Drives up user compliance – all catalogs are covered under contract Decentralized purchasing – gives campus users control over their purchases Efficiency $63 $20 Before Ariba: Per-PO Process Costs With Ariba Per-PO Process Costs
  14. 14. Today’s Presenters • Jamie Banks Director, Customer Support Systems and eProcurement • Laurie Hunt Director of eProcurement, Procurement Services • Barry Eisenberg Business Development - Contracts & e-Procurement 14 © 2014 Ariba – an SAP company. All rights reserved.
  15. 15. Who is B&H Photo, Video, Pro Audio? • Our company World-class provider of creative technology and AV products Serving professional, corporate, education and government sectors Founded 1973 • Our business Creative technology • 15 Visit: www.bhphotovideo.com © 2014 Ariba – an SAP company. All rights reserved.
  16. 16. Our E-Commerce Capabilities • • Ariba Ready validated Platinum seller More than 10 years’ experience with Ariba Network Over 50 customers supported via Ariba today • • • 16 © 2014 Ariba – an SAP company. All rights reserved. Member of Ariba Seller Steering Committee 25%+ annual growth in Ariba channel 350,000 + items offered via PunchOut
  17. 17. Our Ariba Strategy Enabling PunchOut Success Story NOW: UPDATE TO: BEFORE: 500-item 40,000-item CIF catalog updated annually CIF catalog sent monthly OUTDATED PRICING SAVINGS: $100,000s DISCONTINUED ITEMS NEW ITEMS 17 IN catalog NOT IN catalog © 2014 Ariba – an SAP company. All rights reserved. 350K+item catalog via PunchOut UPDATED: Multiple times daily
  18. 18. Panel Discussion and Your Questions 18 © 2014 Ariba – an SAP company. All rights reserved.

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