Speaking That Gets You What You Want: How to Create and Deliver Powerful Presentations

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A Presentation about Presentations: …

A Presentation about Presentations:
Preparation
Content
Creating a great PPT
Preparing to present
Delivery: speaking
Delivery: using your body
Answering questions

More in: Business , Technology
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  • 1.
  • 2. A presentation about presenting
    Agenda
    Preparation
    Content
    Creating a great PPT
    Preparing to present
    Delivery: speaking
    Delivery: using your body
    Answering questions
    Going after money
    :
  • 3. Preparation
  • 4. Your audience
    Who are they?
    What are their interests?
    What are their needs, expectations, beliefs, culture, norms, history as a group? As individuals?
    Is there a generational issue?
  • 5. Your thinking
    What is the purpose/goal of the presentation?
    Educate/inform
    Convince
    Elicit action
    Be liked
    What is your purpose/goal for the presentation?
    Stated
    Personal
    What point do you want to get across?
    Stated
    Personal
  • 6. Your knowledge
    Know ten times more than you say
    Say ten times more than your slides say
  • 7. Critical thinking
    Are all my points, premises, assumptions substantiated?
    Can I show the “logic” of my conclusions?
    Play Devil’s advocate - try to shoot yourself down, because someone else will.
  • 8. Content
  • 9. Organizing Content
    Decide on the most important points (5 to 7)
    How many points and how deeply you delve
    depends on available time
    Add only what directly contributes to your points
    Make an outline
    and stay on point!
  • 10. Content: three “C”s
    Clear
    Concise
    Complete
  • 11. Content: language
    Beware of
    Acronyms, abbreviations and jargon that you have not defined in this presentation
  • 12. “ The RFP calls for an SOW on the ASP before the SAP go-live. Also, need RSVP to ASE: ASAP!” Taken from a major consulting firm’s PPT briefing of a new change management team
  • 13. Content: language
    Beware of
    Acronyms, abbreviations and jargon that you have not defined in this presentation
    Fuzzy words
  • 14. Fuzzy words
    …are judgmental in nature
    …are not actionable
    …carry no specific meaning
    …and you’re going to be surprised what words count as “fuzzy”.
  • 15. examples
    team player
    effective
    responsible
    …doesn't listen
    …is overbearing
    crazy
    lazy
  • 16. Creating Powerful PowerPoints
  • 17. Power Point: rules
    Rule # 1: YOU are the show.
    Rule # 2: Go for clarity: clean and simple
    Rule # 3: Form follows function
    Fun is good when appropriate!
  • 18. PPT slide design: DO’s
    One thought per slide
    White or light background
    Dark type - color highlights OK
    Cite your facts where possible
    Poof read
  • 19. PPT slide design: DON’Ts
    Negative (white on black)
    Dark on dark; light on light; red on green
    Animation, graphics, cartoons, special effects
    Fancy fonts and small type
    Decorative or personalized background
    Slides crammed with “stuff”
    Note: these things might look good on your monitor but often don’t work when projected.
  • 20. The Little Shop of PPT HORRORS!
  • 21. MLE RFI/RFP Process XXXXXX)
    MLE Service Level Agreement (SLA) Matrix
  • 22. xxxxiConfidential & Proprietary
    Copyright © 2009 xxxxxxiU.S. LLC -- All rights reserved
    22
    PROCESS / TECHNOLOGY: ARIBA AND ORACLE
    A R I B A
    eSourcing Module
    • Template driven on-line RFP/RFQ
    • 23. Repeatable formats and content
    • 24. Enables knowledge transfer through deep knowledge base
    • 25. Formatted supplier responses for easier comparison
    • 26. On-line reverse auctions
    Spend Analysis Module
    • A comprehensive view of spend across all categories business units, suppliers, and systems
    • 27. Rapid, cost effective and repeatable visibility
    • 28. Natural language processing to classify free form text descriptions
    • 29. Richgranular, normalized spend detail
    -Supplier name normalization
    - Parent / subsidiary relationship
    - Commodity category assessment
    Category Management Module
    • Single dashboard with multiple views – single project status – all projects
    • 30. Document repository
    • 31. Module where all sourcing project specific steps are built
    • 32. Provides e-mail warnings or updates on events or steps of an event
    O R A C L E
    iProcurement Module
    • Provides intuitive web-based screens with the look and feel of a commercial shopping site
    • 33. Catalogs channel requisitioner to approved suppliers
  • xxxxConfidential & Proprietary
    23
    CSG: CONSOLIDATED SOURCING GROUPS
    Design
    Legal
    HR
    Engineering
    Manufacturing
    IT
    Other Key Stakeholders & Business Units
    Marketing
    Accounts Payable
    Finance
    Through Consolidated Sourcing Groups (CSG), Global Procurement will collaborate with cross-functional teams of all relevant stakeholders to drive results, meet requirements and achieve savings.
    Copyright © 2008 xxxxU.S. LLC -- All rights reserved
  • 34. xxxxConfidential & Proprietary
    24
    CSG: CONSOLIDATED SOURCING GROUPS
    Design
    Legal
    HR
    Engineering
    Manufacturing
    IT
    Other Key Stakeholders & Business Units
    Marketing
    Finance
    Accounts Payable
    Global Procurement will collaborate with cross-functional teams of all relevant stakeholders to drive results.
    Copyright © 2008 xxxxU.S. LLC -- All rights reserved
  • 35. 25
    Generalized Process for User Engagement Research
    2Synthesis
    3Rapid Design /Visualization & User Testing
    1Research & Analysis
    4Specification
    Develop
    Design
    Insights
    Document
    Findings
    Generate Requirements
    Create Specs for Production
    Gather Contextual Research
    Plan & Perform User Research
    Iterative
    • Consider user pain points
    • 36. Consider user mental models & metaphors
    • 37. Consider leading practices & standards
    - Generate design ideas
    - Document design ideas in UCD logs
    • Develop prototype scenarios / task flows
    • 38. Whiteboard / storyboard interaction and UI designs
    • 39. Design templates for prototype
    - Label tapes
    • Tag artifacts
    • 40. Review tapes to fill in notes
    - Update process flows as needed
    • Log research observations in UCD ob log
    • 41. Create initial user personas
    • 42. Create initial scenarios of use
    • 43. Create initial data maps
    • 44. Refine personas and scenarios
    • 45. Identify associated data points required in scenario tasks
    • 46. Distill user requirements from all
    - Filter against existing user & business reqs
    - Load new reqs to requirements database
    - Create high-level information architecture
    - Build out sample scenarios in either low- or high-fidelity
    • Validate with internal experts
    • 47. Create question guide for user design reviews
    • 48. Validate with external users
    • 49. Create test plan for usability test
    - Create detailed information architecture & interaction flows
    • Prototype addtl scenarios & screens if needed
    • 50. Create addtl wireframes if needed
    • 51. Create Style Guide & all screen & UI specifications
    • 52. Create all production graphics
    - Industry: Benchmark leaders & best practices
    - Company bkgrnd
    • Company’s products, services, markets, audiences
    • 53. Company’s business processes
    • 54. Company’s business, marketing & strategies
    - Research competitors: site audits, case studies
    • Create Research Plan
    • 55. Prep interview guides based on process maps (if available)
    - Site visits: - Observe & interview users - Record all w/ audio or video
    - Take pictures
    - Collect artifacts
    - Capture notes for requirements
    - Initial design ideas
    - Capture profile data
    • Use other specific methods as needed,
  • 56. Delivery
  • 57. Preparing the show
    Know exactly what you want to say
    (clear and concise)
    Rehearse, rehearse, rehearse
    Send out pre-reads where possible
  • 58. Speaking
    Stay on point
    Say it once the best way
    Big words don’t make you look smart
    Neither do filler words (white space)
    Abide by time limits
  • 59. Using your body
    Use the space in the room – move around
    Use your voice: less is more
    Make eye contact
    Small group: look each person in the eye
    Larger group: pan the room
    OK to speak to particular people
    Look for dead spots in the room
  • 60. Taking questions
    If the questions are about your PPT special effects…you’ve failed
    Anticipate questions
    Be your own devil’s advocate
    Take a full breath before speaking
    Understand the question before answering - ask
    Keep answers short (3 Cs)
    Be on point
  • 61. Going After Money
  • 62. The Law of Giving
    Law : People give because they are moved (their emotions are engaged)
    Corollary: People are NOT moved by the thought of writing a check.
  • 63. How to engage emotions
    Make them care
    What moves them? Why are you talking to them?
    Tell a story; avoid emotionally loaded words.
    Provide moving facts
    ex., “50% of kids in Los Angeles County drop out of school.”
    ex.,“6000 violent crimes a year can be traced to the high school dropout rate.”
  • 64. Let them become excited and when they are…ask them.
  • 65. Questions/Comments/Feedback?
    Ariane David
    adavid@TheVeritasGroup.com
    Additional Information
    The Veritas Group
    www.TheVeritasGroup.com