0
A presentation about presenting<br />Agenda<br />Preparation<br />Content <br />Creating a great PPT<br />Preparing to pre...
Preparation<br />
Your audience<br />Who are they? <br />What are their interests?<br />What are their needs, expectations, beliefs, culture...
Your thinking<br />What is the purpose/goal of the presentation?<br />Educate/inform<br />Convince<br />Elicit action<br /...
Your knowledge<br />Know ten times more than you say<br />Say ten times more than your slides say<br />
Critical thinking<br />Are all my points, premises, assumptions substantiated?<br />Can I show the “logic” of my conclusio...
Content<br />
Organizing Content<br />Decide on the most important points  (5 to 7)<br />How many points and how deeply you delve<br /> ...
Content: three “C”s<br />Clear<br />Concise<br />Complete<br />
Content: language<br />Beware of <br />Acronyms, abbreviations and jargon that you have not defined in this presentation<b...
“ The RFP calls for an SOW on the ASP before the SAP go-live.  Also, need RSVP to ASE:  ASAP!” Taken from a major consulti...
Content: language<br />Beware of <br />Acronyms, abbreviations and jargon that you have not defined in this presentation<b...
Fuzzy words<br />…are judgmental in nature<br />…are not actionable<br />…carry no specific meaning<br />…and you’re going...
examples<br />team player<br />effective<br />responsible<br />…doesn't listen<br />…is overbearing<br />crazy<br />lazy<b...
Creating Powerful PowerPoints<br />
Power Point: rules<br />Rule # 1: YOU are the show.<br />Rule # 2:  Go for clarity: clean and simple<br />Rule # 3:  Form ...
PPT slide design: DO’s<br />One thought per slide<br />White or light background<br />Dark type - color highlights OK<br /...
PPT slide design: DON’Ts<br />Negative (white on black)<br />Dark on dark; light on light; red on green<br />Animation, gr...
The  Little  Shop  of  PPT HORRORS!<br />
MLE RFI/RFP Process XXXXXX)<br />MLE Service Level Agreement (SLA) Matrix<br />
xxxxiConfidential & Proprietary<br />Copyright © 2009 xxxxxxiU.S. LLC -- All rights reserved<br />22<br />PROCESS / TECHNO...
Repeatable formats and content
Enables knowledge transfer through deep knowledge base
Formatted supplier responses for easier comparison
On-line reverse auctions</li></ul>Spend Analysis Module<br /><ul><li>A comprehensive view of spend across all categories b...
Rapid, cost effective and repeatable visibility
Natural language processing to classify free form text descriptions
Richgranular, normalized spend detail</li></ul>-Supplier name normalization<br />  -  Parent / subsidiary relationship<br ...
Document repository
Module where all sourcing project specific steps are built
Provides e-mail warnings or updates on events or steps of an event</li></ul>O R A C L E<br />iProcurement Module<br /><ul>...
Catalogs channel requisitioner to approved suppliers</li></li></ul><li>xxxxConfidential & Proprietary<br />23<br />CSG:  C...
xxxxConfidential & Proprietary<br />24<br />CSG:  CONSOLIDATED SOURCING GROUPS<br />Design<br />Legal<br />HR<br />Enginee...
25<br />Generalized Process for User Engagement Research<br />2Synthesis<br />3Rapid Design /Visualization & User Testing<...
 Consider user mental   models & metaphors
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Speaking That Gets You What You Want: How to Create and Deliver Powerful Presentations

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A Presentation about Presentations:
Preparation
Content
Creating a great PPT
Preparing to present
Delivery: speaking
Delivery: using your body
Answering questions

Published in: Business, Technology
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Transcript of "Speaking That Gets You What You Want: How to Create and Deliver Powerful Presentations"

  1. 1.
  2. 2. A presentation about presenting<br />Agenda<br />Preparation<br />Content <br />Creating a great PPT<br />Preparing to present<br />Delivery: speaking<br />Delivery: using your body<br />Answering questions <br />Going after money<br />: <br />
  3. 3. Preparation<br />
  4. 4. Your audience<br />Who are they? <br />What are their interests?<br />What are their needs, expectations, beliefs, culture, norms, history as a group? As individuals?<br /> Is there a generational issue?<br />
  5. 5. Your thinking<br />What is the purpose/goal of the presentation?<br />Educate/inform<br />Convince<br />Elicit action<br />Be liked<br />What is your purpose/goal for the presentation?<br />Stated<br />Personal<br />What point do you want to get across?<br />Stated<br />Personal<br />
  6. 6. Your knowledge<br />Know ten times more than you say<br />Say ten times more than your slides say<br />
  7. 7. Critical thinking<br />Are all my points, premises, assumptions substantiated?<br />Can I show the “logic” of my conclusions?<br />Play Devil’s advocate - try to shoot yourself down, because someone else will.<br />
  8. 8. Content<br />
  9. 9. Organizing Content<br />Decide on the most important points (5 to 7)<br />How many points and how deeply you delve<br /> depends on available time<br />Add only what directly contributes to your points<br />Make an outline<br />and stay on point!<br />
  10. 10. Content: three “C”s<br />Clear<br />Concise<br />Complete<br />
  11. 11. Content: language<br />Beware of <br />Acronyms, abbreviations and jargon that you have not defined in this presentation<br />
  12. 12. “ The RFP calls for an SOW on the ASP before the SAP go-live. Also, need RSVP to ASE: ASAP!” Taken from a major consulting firm’s PPT briefing of a new change management team <br />
  13. 13. Content: language<br />Beware of <br />Acronyms, abbreviations and jargon that you have not defined in this presentation<br />Fuzzy words<br />
  14. 14. Fuzzy words<br />…are judgmental in nature<br />…are not actionable<br />…carry no specific meaning<br />…and you’re going to be surprised what words count as “fuzzy”.<br />
  15. 15. examples<br />team player<br />effective<br />responsible<br />…doesn't listen<br />…is overbearing<br />crazy<br />lazy<br />
  16. 16. Creating Powerful PowerPoints<br />
  17. 17. Power Point: rules<br />Rule # 1: YOU are the show.<br />Rule # 2: Go for clarity: clean and simple<br />Rule # 3: Form follows function <br />Fun is good when appropriate!<br />
  18. 18. PPT slide design: DO’s<br />One thought per slide<br />White or light background<br />Dark type - color highlights OK<br />Cite your facts where possible<br />Poof read<br />
  19. 19. PPT slide design: DON’Ts<br />Negative (white on black)<br />Dark on dark; light on light; red on green<br />Animation, graphics, cartoons, special effects<br />Fancy fonts and small type<br />Decorative or personalized background<br />Slides crammed with “stuff”<br /> Note: these things might look good on your monitor but often don’t work when projected.<br />
  20. 20. The Little Shop of PPT HORRORS!<br />
  21. 21. MLE RFI/RFP Process XXXXXX)<br />MLE Service Level Agreement (SLA) Matrix<br />
  22. 22. xxxxiConfidential & Proprietary<br />Copyright © 2009 xxxxxxiU.S. LLC -- All rights reserved<br />22<br />PROCESS / TECHNOLOGY: ARIBA AND ORACLE<br />A R I B A<br />eSourcing Module<br /><ul><li>Template driven on-line RFP/RFQ
  23. 23. Repeatable formats and content
  24. 24. Enables knowledge transfer through deep knowledge base
  25. 25. Formatted supplier responses for easier comparison
  26. 26. On-line reverse auctions</li></ul>Spend Analysis Module<br /><ul><li>A comprehensive view of spend across all categories business units, suppliers, and systems
  27. 27. Rapid, cost effective and repeatable visibility
  28. 28. Natural language processing to classify free form text descriptions
  29. 29. Richgranular, normalized spend detail</li></ul>-Supplier name normalization<br /> - Parent / subsidiary relationship<br /> - Commodity category assessment<br />Category Management Module<br /><ul><li>Single dashboard with multiple views – single project status – all projects
  30. 30. Document repository
  31. 31. Module where all sourcing project specific steps are built
  32. 32. Provides e-mail warnings or updates on events or steps of an event</li></ul>O R A C L E<br />iProcurement Module<br /><ul><li> Provides intuitive web-based screens with the look and feel of a commercial shopping site
  33. 33. Catalogs channel requisitioner to approved suppliers</li></li></ul><li>xxxxConfidential & Proprietary<br />23<br />CSG: CONSOLIDATED SOURCING GROUPS<br />Design<br />Legal<br />HR<br />Engineering<br />Manufacturing<br />IT<br />Other Key Stakeholders & Business Units<br />Marketing<br />Accounts Payable<br />Finance<br />Through Consolidated Sourcing Groups (CSG), Global Procurement will collaborate with cross-functional teams of all relevant stakeholders to drive results, meet requirements and achieve savings.<br />Copyright © 2008 xxxxU.S. LLC -- All rights reserved<br />
  34. 34. xxxxConfidential & Proprietary<br />24<br />CSG: CONSOLIDATED SOURCING GROUPS<br />Design<br />Legal<br />HR<br />Engineering<br />Manufacturing<br />IT<br />Other Key Stakeholders & Business Units<br />Marketing<br />Finance<br />Accounts Payable<br />Global Procurement will collaborate with cross-functional teams of all relevant stakeholders to drive results.<br />Copyright © 2008 xxxxU.S. LLC -- All rights reserved<br />
  35. 35. 25<br />Generalized Process for User Engagement Research<br />2Synthesis<br />3Rapid Design /Visualization & User Testing<br />1Research & Analysis<br />4Specification<br />Develop<br />Design<br />Insights<br />Document <br />Findings<br />Generate Requirements<br />Create Specs for Production<br />Gather Contextual Research<br />Plan & Perform User Research<br />Iterative <br /><ul><li> Consider user pain points
  36. 36. Consider user mental models & metaphors
  37. 37. Consider leading practices & standards</li></ul>- Generate design ideas<br />- Document design ideas in UCD logs<br /><ul><li> Develop prototype scenarios / task flows
  38. 38. Whiteboard / storyboard interaction and UI designs
  39. 39. Design templates for prototype</li></ul>- Label tapes<br /><ul><li> Tag artifacts
  40. 40. Review tapes to fill in notes</li></ul>- Update process flows as needed<br /><ul><li> Log research observations in UCD ob log
  41. 41. Create initial user personas
  42. 42. Create initial scenarios of use
  43. 43. Create initial data maps
  44. 44. Refine personas and scenarios
  45. 45. Identify associated data points required in scenario tasks
  46. 46. Distill user requirements from all</li></ul>- Filter against existing user & business reqs<br />- Load new reqs to requirements database<br />- Create high-level information architecture<br />- Build out sample scenarios in either low- or high-fidelity<br /><ul><li> Validate with internal experts
  47. 47. Create question guide for user design reviews
  48. 48. Validate with external users
  49. 49. Create test plan for usability test </li></ul>- Create detailed information architecture & interaction flows<br /><ul><li> Prototype addtl scenarios & screens if needed
  50. 50. Create addtl wireframes if needed
  51. 51. Create Style Guide & all screen & UI specifications
  52. 52. Create all production graphics</li></ul>- Industry: Benchmark leaders & best practices<br />- Company bkgrnd<br /><ul><li> Company’s products, services, markets, audiences
  53. 53. Company’s business processes
  54. 54. Company’s business, marketing & strategies</li></ul>- Research competitors: site audits, case studies<br /><ul><li> Create Research Plan
  55. 55. Prep interview guides based on process maps (if available)</li></ul>- Site visits: - Observe & interview users - Record all w/ audio or video<br /> - Take pictures<br /> - Collect artifacts<br /> - Capture notes for requirements<br /> - Initial design ideas<br /> - Capture profile data<br /><ul><li> Use other specific methods as needed,</li></li></ul><li>
  56. 56. Delivery<br />
  57. 57. Preparing the show<br />Know exactly what you want to say<br /> (clear and concise)<br />Rehearse, rehearse, rehearse<br />Send out pre-reads where possible<br />
  58. 58. Speaking<br />Stay on point<br />Say it once the best way <br />Big words don’t make you look smart<br />Neither do filler words (white space)<br />Abide by time limits<br />
  59. 59. Using your body<br />Use the space in the room – move around<br />Use your voice: less is more<br />Make eye contact<br />Small group: look each person in the eye<br />Larger group: pan the room <br />OK to speak to particular people<br />Look for dead spots in the room<br />
  60. 60. Taking questions<br />If the questions are about your PPT special effects…you’ve failed<br />Anticipate questions <br />Be your own devil’s advocate<br />Take a full breath before speaking<br />Understand the question before answering - ask<br />Keep answers short (3 Cs)<br />Be on point<br />
  61. 61. Going After Money<br />
  62. 62. The Law of Giving<br />Law : People give because they are moved (their emotions are engaged)<br />Corollary: People are NOT moved by the thought of writing a check.<br />
  63. 63. How to engage emotions<br />Make them care<br />What moves them? Why are you talking to them?<br />Tell a story; avoid emotionally loaded words.<br />Provide moving facts<br />ex., “50% of kids in Los Angeles County drop out of school.” <br />ex.,“6000 violent crimes a year can be traced to the high school dropout rate.”<br />
  64. 64. Let them become excited and when they are…ask them.<br />
  65. 65. Questions/Comments/Feedback?<br />Ariane David<br />adavid@TheVeritasGroup.com<br />Additional Information<br />The Veritas Group<br />www.TheVeritasGroup.com<br />
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