How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argeli...
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Uc2 and mobility - Oil&Gas London February 2013

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Uc2 and mobility - Oil&Gas London February 2013

  1. 1. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 1 -Member ofImproving business processed efficiencythrough Mobility and UnifiedCommunications and Collaboration’s (UC2)customized deploymentsIndependent Information &CommunicationsTechnologies andManagement ConsultantsLondon, February 18th 2.013Foto Movil&OilBuilding the future
  2. 2. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 2 -Member ofMobilityAlways on-line, if youwant.Mobility is the next big frontierin networking, and providingcontinuous access to mobilepersonnel will be the single mostimportant thing we can do toimprove productivity.”Michael FinnerandBm Associates Inc.Work from whereveryou need to.
  3. 3. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 3 -Member ofMobility is the “fall of the wall” inenterprise communicationsNo more borders, nomore geographicallimits in your networkVoice, data, video andcontrol signals.Wireless high capacitydata networksHigh capacity network ports are availableeverywhere
  4. 4. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 4 -Member ofColumbus was looking fora different route to India.He was successfulbecause he was open-minded.He was trying tooptimize an establishedprocedure.He thought globally.“Communicationsintegrated to optimizebusiness processes”
  5. 5. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 5 -Member ofWhat’s happening with telecoms?Let’s take Gaudi’s thoughtsEverything comes from the great book of nature.
  6. 6. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 6 -Member ofNetworks are the nervous systemof any organizationThe nervous system transportsdifferent kinds of signs andorders, sounds, images, touch,heat, cold, etc.An IP telecommunicationsnetwork transports in atransparent way differentkinds of information: voice,data, video, control.We have evolved fromseparate service-specificnetworks to a single network.We are moving on to a moreefficient and natural solution.
  7. 7. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 7 -Member ofInfant ProtectionLabResultsNurse callSecurity SystemLocation TrackingIT SystemMonitoringADT SystemPagerRemoteMonitoringDevicesDigitalSignage/WhiteboardSmartPhonesWebWirelessTelephonyEnterprise-widedirectory,presence,preferenceand escalation rulesDeliveryto rightendpointWebDirectoryEmergencyNotificationSpeechRecognitionWirelessTelephonyDashboardOn-sitePagingOnCallAlarmsIntegrationE911Nurse CallIntegrationRFIDPresenceCall RecordingCall AccountingOperatorConsoleUnifiedCommunicationsServicesUniversalconnectivity todata sources1. Collect the information where it occurs.2. Apply the rules and procedures. Support decision tools.3. Processed information is delivered to the key person wherever s/he is.3 Steps
  8. 8. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 8 -Member ofWAN link between sites – Carrier EthernetServ.Symmetric throughputbetween2 Mb and 10 GbCAMPUS NETWORKSingle Fiber Optic 1/10 Gb links between nodesWIRE CAPILLAR NETWORK Ethernet 10/100/1000 Twisted Pair CAT Ve V or VIIWIRELESS CAPILLAR NETWORK Wi-Fi 802.11g/n 11/54/600 MbVideo IP Data Voice ControlNetworkManagementContentAnalyticsREAL-TIMEOff-lineApplicationsCorporateTelephonyNetworkMedicalEquipmentIndustrialSignalsREAL-TIMEAlert StatisticsCorporate IPTVCTI Contact CenterMulti-Videoconference IPUnified Communications and CollaborationCommunication Based Process AutomationWWAN – Mobile Network Operator ServicesGPRS – UMTS - HSDPA,IP converging network architectureUC2 applications manage alltype of communications.
  9. 9. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 9 -Member ofStandard hardware+ softwareThere is no finish lineNew applicationsVirtuous circle of innovationSoftwareServersEthernetswitchesWAN link between sites – Carrier EthernetServ.Symmetric throughputbetween2 Mb and 10 GbCAMPUS NETWORKSingle Fiber Optic 1/10 Gb links between nodesWIRE CAPILLAR NETWORK Ethernet 10/100/1000 Twisted Pair CAT Ve V or VIIWIRELESS CAPILLAR NETWORK Wi-Fi 802.11g/n 11/54/600 MbVideo IP Data Voice ControlNetworkManagementContentAnalyticsREAL-TIMEOff-lineApplicationsCorporateTelephonyNetworkMedicalEquipmentIndustrialSignalsREAL-TIMEAlert StatisticsCorporate IPTVCTI Contact CenterMulti-Videoconference IPUnified Communications and CollaborationCommunication Based Process AutomationWWAN – Mobile Network Operator ServicesGPRS – UMTS - HSDPA,
  10. 10. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 10 -Member ofWhat is Unified Communications?“Communications integrated to optimize business processes”CommunicationsTechnologyused to facilitatepersonalinteraction viaspeech, watch,and textintegratedCommunicationslinked to or builtinto a businessprocessto optimizeTo make ourbusinessprocesses workmore efficientlyand effectivelybusiness processesA sequence ofrelated tasksperformed toachieve abusinessoutcomeMarty ParkerWith mobility it doesn’t matterwhere you are, where the data are,you can optimize your processeverywhere.
  11. 11. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 11 -Member ofUC-2Two opportunity categories and ROI
  12. 12. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 12 -Member ofUC-2Two opportunity categories and ROI
  13. 13. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 13 -Member ofGrowing list of UC applicationsuccesses
  14. 14. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 14 -Member ofUC2 - Unified Communicationsand Collaboration
  15. 15. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 15 -Member of One-number service Traveling with your desktop phone Communications based on presence: establish the policies when, by who, andhow you want to be contacted everywhere at anytime Select your preferred device and your presence statusPreferred fuctionalities
  16. 16. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 16 -Member ofUC2 Unified Communicationsand Collaboration1. A physician needs asecond opinion about aradiography.2. Checks in the UCtool the availabilityof colleagues.3. Starts a conference bysharing the graphicinformation.If you areinterdependent, youare efficient.(Stephen Covey)
  17. 17. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 17 -Member ofUC2 Unified Communicationsand CollaborationNurse The physicianaccepts the nurse’scallDoctors areunavailable.1. The nurse needs to contact urgently with aspecialist.2. The system’s UC2 application contactsimmediately with one of the available doctors byjust clicking on the “Surgical team” button in herWi-Fi PDA.
  18. 18. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 18 -Member ofWANData Center IIISDN MobileData Center IISDN MobileISDNSurveillancegatewayUC2 – Conceptual Network Design
  19. 19. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 19 -Member ofBranch officeFactory ICompany HQSmall Factory IMain FactoryMoviles MovilesISDNShowroomGalleryUC2 – Conceptual Network DesignOther CountriesMPLS WANINTERNACIONALSPAIN MPLS WANData Center IIMobileData Center IISDN MobileISDNBCNMANFactory IIISDNISDNISDN
  20. 20. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 20 -Member ofBuilding TheMultinational’s OwnCloudCorporateCloud Services
  21. 21. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 21 -Member ofSolution Block DiagramTraffic costandstadisticsWhere are the problems?
  22. 22. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 22 -Member ofBusiness Process ImprovementAny process can be improved.Details are important.Innovation also is about small changesShorter processes cycle of life.Avoid human errors
  23. 23. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 23 -Member ofTackles Business Process Automation byusing your telecommunications system toautomate major business workflows.Communications Based ProcessAutomationEnableorganizations tocreate not only callflows, e-mail flows,text chat flows….butWORKFLOWSBring provenContact Centertechnologies to anyWORKCENTERBring processautomation out ofthe realm ofexpensiveprogrammingtools right to thecommunicationsystemwww.inin.com
  24. 24. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 24 -Member of How will your clients communicate with you? New generations use different tools. Are you ready? Do you really know your clients’ needs and expectations? Multimedia contacts: mail, chat, video, voice, co-browser.Customer Interaction CenterOR
  25. 25. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 25 -Member of Promote the use of collaboration tools inside the organization. Promote visual communications, i.e., rich communication. Provide advanced telecom services: E-fax Voice mail Integrate with desktop applications. Use simple telephony sets. All the advanced functionalities reside in thedesktop applications. Minimize the number of analog devices, including fax machines. User only SIP protocol. Integrate with corporate directory. Implement fixed – mobile convergence (FMC). A mobile phone is anextension of the network. Employ one-number service. Reduce the number of local links to public telephony networks, fixed, andmobile.Requirements Established
  26. 26. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 26 -Member ofTraditionalon-premiseSystemsintegratorCustomizedTraditional TelecomVendorsCisco/Alcatel/AvayaGlobalNetworkServicesprovidersCaaSProductSoftware VendorsIBM/MicrosoftWhichproduct mustbe selected?Who designs?Who builds?Who runs(Administration & Maintenance)?Who manages?Potential providers:• Aggregators. System integrators• IT providers• Global network services providers(GNSP) as defined by Gartner GroupCommodityorcustomized?
  27. 27. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 27 -Member ofMaster Plan Main PhasesCurrent Situation AnalysisRequest For Information (RFI)Request For Proposal (RFP)Business CaseRFI ResponsesBusiness Case Comparison with RFIModel definition –Strategic ITInfrastructures’ Master Plan.
  28. 28. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 28 -Member ofOpen Security System ArchitectureMultimedia CaptureVideo, Audio, DataDigital Recording and StorageREAL TIMEContent AnalyticsREALTIME and OFFLINEApplicationsREALTIMEAlertInvestigativeToolsWire and Wireless Network
  29. 29. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 29 -Member ofM2M – Where are the savings?50 billion devices can be connectedM2M price could be as low as 1 $ per linkper month3G Network - ClientMNO 3G networkRadio LinkThe Internet of things
  30. 30. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 30 -Member ofCase StudyTelemetry network of a watercompany200 Remote control pointsand growing
  31. 31. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 31 -Member ofCase Study Telemetry network of a watercompanyInitial situation• Very limited bandwidth <1 Kbps• Important delays• Too expensive: $3,500 /year/point.
  32. 32. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 32 -Member ofEvolution : Improve VSATEthernet link between Satellite station and client’s WAN.FiberCarrierEthernetWAN1MbHQControlCenter 1ControlCenter 2100Mb10Mb10MbControl PointMobileOperator3GEthernetLAN/WANF.O.GRPS/3GObjective. Migrate to MNO data services.
  33. 33. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 33 -Member ofTelemetry network topologyDirect Savings GSM versos Satellite : 71,4%Using Two different public GSM/LTE networkswww.teldat.com
  34. 34. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 34 -Member ofTelemetry Network Methodology• Current situation cost andtechnology analysis.• Need analysis• Viability studies: Coveragestudies.• Pilot test in lab.• Pilot test in field.• Write a RFP• Procurement• Agreement with carriers.• Implementation.
  35. 35. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 35 -Member ofCoverage analysisInstallation description Y X Value (NAP) Type of coverageDepósito de Mataró C-100 41,54392778 2,428425 -77 inside of the buildings in suburbanDepósito de Torelles de Foix 41,3776 1,621036111 -76 inside of the buildings in suburbanDepósito de Sant martí Sarroca 41,37860556 1,629947222 -88 outside, rural areaPlanta de Cardedeu 41,62104722 2,3614 -60 inside of the buildings in dense urban areaDepósito Vilafranca 41,35790556 1,675272222 -77 inside of the buildings in suburbanDepósito Canyelles Ramal 12 41,27701111 1,741802778 -55 inside of the buildings in dense urban areaDepósito Sant Pere de Molanta 41,35839167 1,737572222 -46 inside of the buildings in dense urban areaDepósito La Granada del Penedés R.06 41,38220556 1,708169444 -77 inside of the buildings in suburbanDepósito de Puigdàlber 41,40705833 1,697208333 -83 outside, rural areaDepósito Costa 41,25216111 1,756902778 -67 inside of the buildings in urban areasDepósito Garraf 41,32698333 1,755791667 -87 outside, rural areaDepósito Sant cugat Sesgarrigues R.08 41,36970833 1,756233333 -76 inside of the buildings in suburbanDepósito d´Olivella 41,32665278 1,771330556 -84 outside, rural areaEstación Bombament Olivella Ramal 11 PPG 41,32014444 1,758966667 -94 Coverage of mobile high sensitivityEstación Bombament Olèrdola (Can Trabal) 41,32014444 1,758966667 -94 Coverage of mobile high sensitivityDepósito Can Trabal 41,32544444 1,75097 -80 In carDepósito St. Sadurní d´Anioa 41,43108333 1,79415 -63 inside of the buildings in dense urban areaDepósito Piera 41,51281111 1,765708333 -73 inside of the buildings in suburbanDepóstio Sant Llorenç d´Hortons 41,47211389 1,811713889 -67 inside of the buildings in urban areasDepósito antiguo de Masquefa 41,50333611 1,828563889 -80 In carDepósito masquefa Presa Penedés i Garraf 41,50146417 1,833091667 -84 outside, rural areaEsparraguera III 41,55454722 1,857822222 -69 inside of the buildings in dense urban areaEstación Bombament Dip. R.10 41,39570833 2,000330556 -70 inside of the buildings in urban areasDepósito Molins de Rei R.08 41,42108889 2,016794917 -59 inside of the buildings in dense urban areaDepósito nuevo de Ripollet 41,50806111 2,151670556 -59 inside of the buildings in dense urban areaDepósito de Montcada 41,48301667 2,184283611 -79 In carDepósito nuevo de Polinyà 41,55583611 2,135775 -63 inside of the buildings in dense urban areaDepósito de Ripollet 41,508061110 2,151670556 -59 inside of the buildings in dense urban area
  36. 36. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 36 -Member ofTelemetry NetworkLessons Learned• Power supply.• Electromagnetic interferences.• Physical reset of telecom equipment.• Human factor. Internal selling of theproject.• Communication difficulties betweenIT department and operationsdepartment.• Old version of SCADA. Refreshroutes dynamically
  37. 37. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 37 -Member ofEnable Mobile Broadband connectivity into your bus,coach, van and car fleets for delivering smartmetering, Internet and video applications on board.”www.teldat.com
  38. 38. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 38 -Member ofGPS Vehicle TrackingFleet Management• Direct savings:• Fuel cost: 15%-20%• Payroll cost: 5%-15%• ROI considering only direct savings: 6-24 months.• Other benefits thanks to getting more information:• Decreased maintenance cost. Preventivemaintenance.• Improved Safety and Security.• Improve Customer service.• Improve management of current resources.
  39. 39. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 39 -Member of Telemetry : electronic meters are mandatory in EuropeanUnion. Real time information. Fine tune. New services.Avoid unnecessary movements getting the information andtaking decisions and actions remotely.ControlCenterElectronic meters withGSM or PLC modemsElectricTransformerElectricsubstationData from clients about theirdemand on real timeControl and parametrization fromControl CenterClientsDemand managementTelecom Cost: $1 per month and point or less
  40. 40. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 40 -Member ofDirect Savings Hard $Telecom ExpensesManagement
  41. 41. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 41 -Member ofHard $ andSoft $Indirect savingsThe real and unavoidablechallengeDirect savingsquicker and easier
  42. 42. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 42 -Member ofTelecomExpensesManagement
  43. 43. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 43 -Member ofBecause it helps toget project approval.There is money here.Why are youtalking about TEMin an UC2presentation?
  44. 44. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 44 -Member of Telecom market is dynamic, complexand not transparent. Each operator applies different pricesand tariffs. Same carrier applies different prices indifferent countries. Establish global agreements is verydifficult. Still too complex tariff structure. Services are born and die very quickly. Business intelligence is necessaryTelecom market is very complexand dynamic worldwide.Negotiations with carriers are not easy
  45. 45. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 45 -Member ofTelecom NetworkManagementmeans directsavingsHow are you loosing money? Inventory. Services and resourceswithout real use. Errors canceling services or lines. Invoice errors. Incorrect usage. Not current market prices. Not using the right services or tariffs.
  46. 46. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 46 -Member ofWTEMWireless Telecom Expenses ManagementNew services, new cost, new surprise• Roaming• Incoming• Outcoming• M2M.• Videocalls• MMS• Data connections• Per use• Per volume• Per day.• Corporate calls.• Fix to mobile.Devil charges mobilecosts, avoid surprises.
  47. 47. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 47 -Member ofAlso inSwitzerland
  48. 48. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 48 -Member ofThe cost ofnot actingIndependent analystsevaluate 15% to40% the cost of notimplementing aninternal or externalTEM service
  49. 49. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 49 -Member ofWhich savings can we expect?
  50. 50. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 50 -Member ofHow manage telecom assets?BillingmanagementAnalysis/RulesContracts……OrganizationDataCorporatedirectoryMobile DeviceManagementAssetsmanagementIndividual portalCarriersinformations•KPI•Reporting•Bills checks•Inventory•Claims management•Catalogue Management•Ordering Management•Asset Management•Bills•MDM•Ordering•Enrollment•Security Policy•Wipe, lock…
  51. 51. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 51 -Member ofMDM functionalities
  52. 52. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 52 -Member ofOpportunities Telemetry Telecontrol. Industrial remote control, machine tomachine (M2M) Video IP, digital image processing. Video surveillance. Localization, fleet and routes management Complex alarm management Collaboration tools, work team Video presence, videoconference e-learning Remote assistance. Transactional devices.Be efficient: Do your work well using the right resources.
  53. 53. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 53 -Member ofUC2 International DeploymentMy Personal Vision Evolution instead of revolution. Continuous improvement. UC2 global implementations are essential for multinationals. Theirknowledge is spread globally everyday. UC2 is the service on the top that manages all the resources. Companies must chose between excellence, a customized solution, or anundistinguished “commodity” service. Integration with current desktop applications is key for the elections of thevendor. All the IT infrastructure is affected. Cost audit (TEM) helps to get money and improves ROI. Where are the real challenges? Technically: Any integration between different components. Internal marketing to end users and to C-level. This is a complex, laborious, long but amazing project. Good Luck.
  54. 54. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 54 -Member ofProductObsolescenceSkillObsolescence
  55. 55. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 55 -Member ofImprove the productivity ofyour organizationimplementing more efficientbusiness procedures Improveinternal and externalcommunication.Get the right information in realtime, wherever its sourceDon’t be the captain of the Titanic!Improve FunctionalityIndirect Savings Soft $
  56. 56. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 56 -Member ofThe main reason to deploy anInternational UC2 network is becausethe multinational needs it.Expertise in distributed through the organizationMultinational and multidisciplinary teams.Work on anetwork
  57. 57. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 57 -Member ofLet’s know your opinion,comment or suggestionQuestions?
  58. 58. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 58 -Member ofAgustín Argelich Telecom Engineer (12/1986) www.salle.url.edu European Engineer (no. 12,868 ES) www.feani.org Vice President of the Society of TelecommunicationsConsultants and Chairman of the International AffairsCommittee www.stcconsultants.org Founder. Director. Principal Consultant. ARGELICHINGENIEROS. Independent Telecom Consultancy andEngineering Company Member of COITT www.coitt.es Member of IEEE www.ieee.org Member of Cercle del Coneixament www.cperc.net Founded the Company in 1992 20 years in telecom project management Previous professional experience: Barcelona 92 Olympic Organizing Committee (04/1990 to 10/1992). Technology DirectorIX Paralympic Games Barcelona 92. Telecom Controller during Olympic Games. Ascó Nuclear Power Plant (03/1988 to 03/1990). Telecom Manager Spanish Air Force. USA and Spanish Common Air Base in Saragossa (03/1987 to02/1988). Lieutenant
  59. 59. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 59 -Member ofArgelich NetworksArgelich is an independent engineering company andconsultancy in telecommunications and high-technology systems.Life is networkingIt specializes in the design andtechnical as well as financialmanagement of large corporatevoice, data and video networks.More than 25 years of experiencein developing innovativeprojects.International experienceMember of the Society of Telecommunications Consultants
  60. 60. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 60 -Member ofIndependent ConsultancyServices• Feasibility studies.• Negotiate agreements between end user and the Facility Manager.• Look for international funds.• Design and re-design financial models.• Prepare technical specifications. Network design. Write request for proposal• Select systems integrators. Public tender process. Propose and negotiatecontracts.• Project management of implementation phase. Acceptance test.• Select network manager. Public tender process. Propose and negotiatecontracts.• Select carriers. Fixed and wireless (mobile).• Ongoing network management supervision.• Propose new investments and projects. Discuss with carriers and networkmanager.
  61. 61. How improve business processes efficiency using UC2 and Mobility . Agustín Argelich © 2013 All rights reserved. aac@argelich.com Tel. +34 93 415 12 35 - 61 -Member ofContact DataRambla de Catalunya, 11208008 Barcelona, SpainTel. + 34 93 415 12 35Fax + 34 93 217 42 98E-mail: argelich@argelich.comwww.argelich.com

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