+ seeing quality through

harris architecture + design management

Design entices and it sells, but
the complex team needed to
design today’s luxury hotel, spa
or senior living project is large,
expensive, and fragmented –
with multiple design authorities
working toward independent,
often conflicting goals.
The result for the client is
wasted resources, diminished
design team performance, and
diluted design value.
The result for the project is
unrealized design potential.

Fig. 1 : Original project team

At one time, the Architect was the Master Builder,
and he did everything.
What happened?
As the science of buildings evolved, areas of technical
expertise (structural, mechanical, etc.) were removed
from the Architect’s scope, creating a ‘design team’
managed by the architect.
As projects became more complex, project
management was removed from the architect’s scope,
often performed by the owner or a third‐party project
manager.
As the expectations for design quality increased, areas
of aesthetic specialization also became separated from
the architect’s scope, including landscape design,
lighting design, graphic design, and interior design.
On many project types, including all high‐end hospitality
projects, the architecture of the building interior was
also removed from the architect’s scope, resulting in the
creation of the ‘interior architectural’ design practice.
“In a way, architects gave away the
interiors of their own buildings.”
Michael Graves, architect
When this fundamental change occurred, the
active management of the primary design consultants
was not replaced.

Fig. 2: Today’s complex project team (idealized)

design
inactive
design
active
Fig. 3 : Today’s complex project team (reality)

It doesn’t have to be that way.
• The design team’s contracts can be coordinated.
• Evaluation of the design consultants can go deeper
than “who will be on my team?” Their scope – and
their documentation – can be tailored to their
capabilities, and to how they actually work.
• The design team can be actively monitored, and their
efforts can be intelligently synchronized.
• Issues can be framed to facilitate efficient review and
approval by ownership and the design team.
• Time wasting conflict and inefficiencies can be
anticipated, and can be avoided.
• Critical issues can be "walked‐through" the approval
process.
• Design direction and decisions can be documented.
• Design team meetings can be objectively moderated,
and they can be more productive.
• Procedures for concurrent production of CAD
drawings can be resolved.
• Design continues during construction, and managing
the design team can as well.
• The collective design effort can be improved.

Fig. 4 : Complex project team with Design Manager

Interior Design: ForrestPerkins
Westin Book Cadillac / Lobby Lounge
Detroit, MI

harris architecture + design management
HARRIS a+dm provides the
active management required to
achieve maximum design value
and maximum design quality.
Proactive coordination and management
of the primary design consultants –
architect, interior designer, lighting,
landscape and others – minimizes the
conflict and inefficiencies inherent in the
traditional project management
approach.
Design management objectively
considers and responds to the design
team’s strengths and weaknesses and
actively monitors their performance and
progress.
Conflicts that can slow or stop the
team’s momentum are avoided before
they happen, and the design team
remains focused on their real challenge –
meeting the client’s program and
budget requirements with the highest
possible design and documentation
quality.

Architecture: Gomatsky Dupree & Associates
Stoneleigh Hotel and Residences
Dallas, TX

harris architecture + design management
PROJECT EXPERIENCE
HARRIS a+dm was established to address the lost time , talent and design potential that
occurs on most complex architectural design projects. The following represents previous
project experience relevant to the services provided by HARRIS a+dm.
HOSPITALITY SPAS
JW Marriott Resort, San Antonio, TX JW Marriott Resort Spa, San Antonio, TX
Stoneleigh Hotel and Residences, Dallas, TX Ritz‐Carlton Club Spa, Santa Barbara, CA (design only)
Westin Book‐Cadillac, Detroit, MI St Regis Spa & Fitness Center, Houston, TX
Westin South Coast Plaza, Costa Mesa, CA Fairmont Empress Willow Stream Spa , Victoria, BC
Fairmont Chateau Lake Louise, Lake Louise, Alberta
The Fairmont Hamilton Princess, Hamilton, Bermuda RESTAURANT
The Renaissance Grand Hotel, St. Louis Epic Restaurant in The Royal York Hotel, Toronto
InterContinental Hotel, Dallas Dakota’s Restaurant, Boston, Massachusetts
Fairmont Empress Hotel, Victoria, BC Restaurants and bars as part of most hotel projects
Kingdom Centre Four Seasons, Riyadh, Saudi Arabia
Hyatt Lake Las Vegas, Las Vegas, NV RESIDENTIAL
Park Lane Hotel, London, England Ritz‐Carlton Club & Residences, San Francisco, CA
Del Lago Golf Resort & Hotel, Montgomery, TX Ritz‐Carlton Club Santa Barbara (design only)
Burj Al Arab Hotel, Dubai, UAE Private Palace and Villa, Abu Dhabi, UAE
Marriott San Juan Resort and Casino, Puerto Rico #47 & #49 Winnington Road Residence, London
Disney’s Fort Wilderness Lodge, Orlando, FL
La Manga Club Resort Hotel, Murcia, Spain CASINO
Grosvenor House Hotel, London, England Marriott San Juan Resort Casino, Puerto Rico
Troia Hotel & Resort, Troia, Portugal
Hyatt Carlton Tower Hotel, London, England OTHER
Mayfair InterContinental Hotel, London, England Viking Culinary Arts Center, Dallas, TX
Four Seasons Hotel & Resort, Irving, TX Southland Corp. Cityplace Headquarters, Dallas, TX
Four Seasons Aviara Resort, North San Diego, CA Watkins & Eager Law Office, Jackson, Mississippi

Four Seasons Hotel at Kingdom Center
Riyadh, Saudi Arabia
New construction
249 rooms, 2 restaurants, function spaces & public spaces
Interior Architecture: Wilson Associates, Dallas
Interior Design: Wilson Associates, Dallas
Building Architecture: Ellerbe Becket, Minneapolis

Westin Book Cadillac Hotel
Detroit, Michigan
Renovation of historic hotel
455 rooms, restaurant, bar, function spaces, public spaces & fitness
center
Interior Architecture: ForrestPerkins, Dallas
Interior Design: ForrestPerkins, Dallas
Building Architecture: Kaczmar Architects Incorporated, Cleveland
Lighting Design: Illuminating Concepts, Detroit

Private Palace & Villa
Abu Dhabi, UAE
New construction
75,000 sf with gardens on 40 acre site
Interior Architecture: Wilson & Associates, Dallas
Interior Design: Wilson & Associates, Dallas
Architect of Record: Ghazi Awad Architects, Abu Dhabi
Landscape Design: EDAW, Denver
Lighting Design: Craig Roberts Associates, Dallas
Specialist Painting: Peter F. Gorman & Associates Inc. , Vancouver, BC

JW Marriott Resort and Spa
San Antonio, Texas
New construction
1002 rooms, 2 restaurants, 2 bars, function spaces, public spaces, spa
& golf clubhouse
Interior Architecture: ForrestPerkins
Interior Design: ForrestPerkins
Building Architecture: HKS Inc.
Lighting Design: Lang Lighting, Dallas
Graphics and Signage: David Carter Associates, Dallas

Ritz Carlton Club and Residences
San Francisco, California
Conversion of historic office building
49 club units, 53 luxury residences, public spaces & lounge
Interior Architecture: ForrestPerkins, Dallas
Interior Design: ForrestPerkins, Dallas
Building Architecture: Office of Charles F Bloszies, San Francisco
Lighting Design: O’Mahony & Myer, San Rafael, CA

Disney Wilderness Lodge
Disney World, Florida
New construction
1200 rooms, 2 restaurants, bar, gift shop & public areas
Interior Architecture: Urban Design Group / Wilson Associates
Interior Design: Wilson Associates, Dallas
Building Architecture: Urban Design Group, Denver
Lighting Design: Lighting Design Alliance, Los Angeles

Burj Al Arab Hotel (originally Chicago Beach Hotel)
Dubai, UAE
Concept and Design Development
202 suites, restaurants, public areas
Building Architecture: WS Atkins, London
Interior Architecture: Wilson & Associates, Dallas
Interior Design: Wilson & Associates, Dallas

Renaissance Grand Hotel
St Louis, Missouri
Historic renovation and new construction
900 rooms, 2 restaurants, bar, function spaces & public areas
Interior Architecture: ForrestPerkins, Washington, DC
Interior Design: ForrestPerkins, Dallas & Washington, DC
Design Architect: Peter Filat, Baltimore
Architect of Record: RTKL, Dallas & Washington, DC
Lighting Design: Randy Burkett Lighting Design, St. Louis

Offices of Wilson Gregory Aeberhard
London

harris architecture + design management
MANAGEMENT EXPERIENCE
Roger Harris brings over twenty five years of international architectural, interior design
and project management experience to the leadership of HARRIS ARCHITECTURE +
DESIGN MANAGEMENT. Over the course of his career he has actively managed the
design teams of large luxury hotel, resort and spa projects in the United States,
Canada, Europe, and the Middle East. Building on his experience with complex design
teams, Mr. Harris brings a seasoned approach to his work that objectively merges
project and design management.
Prior to establishing HARRIS a+dm Mr. Harris provided design and project
management services as Principal and Vice President of International Design
Development, Inc. (IDDI), a Dallas firm with projects in the United Kingdom, Middle
East, and United States, and as the client representative on an Abu Dhabi, UAE Palace
and Villa. He also held senior management positions in two international interior
architectural design firms – Wilson & Associates and ForrestPerkins, both in Dallas –
serving as Project Director/Senior Project Manager on a wide range of domestic and
international projects for Fairmont, Four Seasons, Marriott, Westin, Ritz‐Carlton, Hyatt,
InterContinental, and Disney. Many projects were accomplished during two years as
Director of Operations in the London office of Wilson & Associates.
Mr. Harris is a registered architect and a member of the American Institute of
Architects and the Texas Society of Architects.

Interior Design: Wilson Associates
Disney Wilderness Lodge / Lobby
Orlando, FL

Why Design Management?
Improved Design Team Performance
• Better design. By coordinating scope, minimizing conflicts, and
actively monitoring progress, the design team spends more time
on design.
• Better documentation. Coordinated and comprehensive, with less
duplication, fewer gaps, and a consistent attention to design
detail.
• Designs within budget. Designing to the budget is not only the
design team’s responsibility, but it is also the best way to ensure
time is spent on design – not redesign.
• Deadlines met. Realistic planning, clear communication and active
management mean presentations, drawings, and submittal
reviews are on time.
Improved Project Team Performance
• Efficiency. The singular focus of active design management brings
multiple design efforts into alignment, and offers a single point of
contact for design communication, direction and approval.
• Communication. Active, involved communication facilitates the
successful design team, and regular, succinct communication
regarding their efforts keeps the client and the project team
properly informed.
• Consistency. Design consultants are likely to change from project
to project. Design management offers a consistent interface even
when the design team changes.
Improved Projects
• The quality of a project is always under pressure – even with the
most talented consultants. It takes constant attention to keep the
design effort moving forward efficiently. Creative, productive, and
efficient.
• What is designed is built. Quality drawings and active monitoring
assures that the design is not diminished during the construction
process – an all too frequent occurrence.

Architecture: Charles F Bloszies
Ritz‐Carlton Club & Residences
San Francisco, CA

HARRIS a+dm provides the following services
Design activities start early and stay late. To assure efficient management of
all design scenarios, HARRIS a+dm provides these general categories of
service:
Design Contract Coordination
The realistic evaluation of the design consultants’ capabilities and a
coordinated delineation of their scope form a foundation for the hospitality
design team’s work. As such, their individual contracts are more than legal
agreements – they are guiding documents for their collaborative efforts and a
fundamental component of their success as a team. Services include project
analysis, consultant team evaluation, and detailed scope assignment to avoid
many typical conflicts before they start.
Design Management
Active and objective design management of the Architect, Interior Designer,
and other primary design consultants is required to meet the measurable
goals of budget and schedule without compromising the equally important
design expectations for the project. In addition to the Contract Coordination
services mentioned above, Design Management services include confirming
schedule and staffing, review of design and documentation planning, and
active monitoring of the design effort from Concept Design through
construction – with proactive intervention as required.
Design Administration
All project teams are different, and in some cases the addition of organized
support for a strong owner, operator or project manager may sufficiently
complement an existing design team to assure maximum design value is
achieved. Design Administration services include active monitoring of design
related communication and tasks, and regular communication to the Client
and Project Manager regarding the progress of the design effort.
Distinct Services
For existing projects, or projects where comprehensive design management
is not warranted, individual design management services can be provided on
an as‐needed basis, including dispute or issue resolution and milestone
document audits.

harris architecture + design management
SERVICES / Design Contract Coordination
HARRIS a+dm provides the following Design Contract Coordination Services as an integral
part of Design Management or as a stand‐alone service.
PRE‐DESIGN PHASE
• Review the Client/Owner’s design priorities for the project.
• Analyze the design and documentation requirements for the project.
• Review the clients RFP to assure that those requirements have been accurately conveyed to the
potential consultants.
• Evaluate the selected consultants’ capabilities during office visits, in‐depth discussions with the
proposed project team and manager, and a thorough review of the consultants’ standard design
documentation.
• Report to the client on the relative strengths of the primary design team members, including design
and documentation.
• Review the project schedule, budget and design standard with the consultants and obtain
confirmation of their understanding and acceptance.
• Conduct a working session to finalize an expanded differentiation document establishing detailed
design and documentation requirements.
• Issue a final report on the differentiation document including any concerns regarding the capabilities
of the selected design team to achieve the project goals.
• With the design team, prepare a coordinated design and documentation milestone schedule.
• Establish guidelines for design consultant communication.
• Moderate a work session to resolve procedures for concurrent use of CAD drawings during the
project.
• Evaluate the sufficiency of consultant fees and staff availability.
• Assist the Client/Owner in finalizing coordinated agreements with the primary design consultants.

harris architecture + design management
SERVICES / Design Management
HARRIS a+dm provides the following Design Management Services to focus and maximize
the efforts of the primary design team.
PRE‐DESIGN PHASE (see previous page)
DESIGN & DOCUMENTATION PHASES
• Review Client’s budget and suggest design contingencies to carry in milestone cost estimates.
• Coordinate the efforts of the primary design consultants, and resolve conflicts if they occur.
• Monitor the primary design consultants’ contract compliance and mediate disagreements regarding
scope of work.
• Facilitate the development of a comprehensive design and documentation schedule.
• Monitor communication between consultants and notify client if warranted; record significant project
related communication.
• Review minutes of project team meetings and attend specific meetings.
• Plan coordinated and pro‐active design team agendas.
• Schedule, moderate, and minute specific design meetings.
• Frame issues and questions for consideration by the owner, operator or other design team members.
• Document design decisions and maintain a design and documentation task list.
• Review drawings for compliance with project design program. Review results with design consultants
and monitor follow‐up.
• Issue monthly status reports noting design consultant progress, and proposing remedial action if
required.
• Monitor the design consultants’ compliance with key performance components including schedule,
budget, operator standards and client comments.
• Review and formalize the documentation requirements for each milestone drawing issue.
• Attend specific design presentations and prepare a task list for each design consultant based on
comments received.
• Assist with documentation planning and perform milestone document audits.
• Review design consultants’ invoices against design and documentation progress, and evaluate
Additional Service requests.
CONSTRUCTION PHASE
• Facilitate review of the design requirements with bidders.
• Establish and document requirements and schedule for material samples and mock‐ups.
• Monitor design consultants’ activities affecting design quality, project budget and construction progress,
and proactively intervene as required.
• Review minutes of project team meetings and attend specific meetings.
• Monitor design consultants response to contractor and purchasing agent queries and RFIs.
• Review design consultant punch lists, visit the project site to observe the implementation of the design,
and produce a design and construction task list of incorrect or omitted items.

harris architecture + design management
SERVICES / Design Administration
HARRIS a+dm provides the following Design Administration Services as a limited alternative
to full Design Management .
PRE‐DESIGN PHASE
• Review the Client/Owner’s design priorities for the project.
• Review the design and documentation requirements for the project.
• Review the selected consultants’ capabilities and standard documentation.
• Record the established project schedule, budget and design standards.
• Record the established differentiation document.
• Record the design and documentation milestone schedule.
• Review guidelines for design consultant communication.
• Review procedures for concurrent use of CAD drawings during the project.
DESIGN & DOCUMENTATION PHASES
• Record Client’s budget and requirements for milestone cost estimates.
• Monitor the primary design consultants’ contract compliance.
• Review the comprehensive design and documentation schedule developed by the consultants.
• Monitor and record significant communication between consultants and notify client if warranted.
• Review design team agendas.
• Review minutes of project team meetings.
• Review minutes of specific design meetings
• Document design decisions and design & documentation task lists.
• Review drawings for compliance with project design program and issue results. Monitor consultant
follow‐up.
• Issue monthly status reports noting design consultant progress on recorded tasks.
• Monitor the design consultants’ compliance with recorded schedule, budget, operator standards and
client comments.
• Record the design consultants’ documentation requirements for each milestone drawing issue.
• Review minutes of design presentations and prepare a task list for each consultant based on
comments received.
• Perform milestone document audits.
• Review design consultants’ invoices against design and documentation progress.
CONSTRUCTION PHASE
• Review requirements and schedule for material samples and mock‐ups.
• Monitor design consultants’ activities affecting design quality, project budget and construction
progress. Advise client if warranted.
• Review minutes of project team meetings.
• Monitor design consultants response to contractor and purchasing agent queries and RFI’s
• Review construction punch lists.

harris architecture + design management
SERVICES / Distinct Services
HARRIS a+dm provides the following Design Management Services on a stand‐alone basis
as needed.
PRE‐DESIGN PHASE
• Analyze and report on the design and documentation requirements of the project.
• Evaluate existing properties for design needs and design team requirements.
• Evaluate the design documentation requirements of the project, including an analysis of the need for
as‐built drawings on existing projects.
• Attend and take part in consultant interviews, and report observations.
• Evaluate the proposed or selected design consultants and report on the relative strengths of the
primary design team members, including design and documentation capabilities.
• Conduct a work session to finalize an expanded differentiation document establishing detailed
design and documentation requirements.
• Evaluate the sufficiency of consultant fees and staff availability.
• Assist in finalizing coordinated agreements with the primary design consultants.
DESIGN & DOCUMENTATION PHASES
• Review drawings for compliance with project design program.
• Review the design consultants’ staffing and labor estimates and evaluate their adequacy for
completing the project or interim milestone event.
• Perform milestone document audits for consistency, completeness, and suitability for use during
construction. Issue a design and construction task list of incorrect or omitted items.
CONSTRUCTION PHASE
• Assist in resolving conflicts between the ownership, the design team, and the contractor.
• Visit the project to observe the implementation of the design, and produce a design and construction
task list of incorrect or omitted items.
POST‐CONSTRUCTION
• Review and evaluate claims regarding the design teams’ performance.

harris architecture + design management
harris architecture + design management
7134 glendora avenue
dallas, texas 75230
www.harris-adm.com
Phone: 214.265.7670
Fax: 214.361.8944
Email: info@harris-adm.com
+ SEEING QUALITY THROUGH
07/01/09