• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
"I Hate Working With You!" Conflict Resolution for Your Advising Center
 

"I Hate Working With You!" Conflict Resolution for Your Advising Center

on

  • 1,028 views

This was presented at the National Academic Advising Association (NACADA) South Central Region 7 Conference - New Orleans, LA May 4th, 2009; The African American Leadership Conference (AALC) - San ...

This was presented at the National Academic Advising Association (NACADA) South Central Region 7 Conference - New Orleans, LA May 4th, 2009; The African American Leadership Conference (AALC) - San Marcos, TX September 12, 2009; The Texas State Leadership Conference - San Marcos, TX September 26, 2009; The University of Texas at San Antonio (UTSA) Advising Conference - San Antonio, TX December 4, 2009; The University of Texas at Austin Professional Development Day, Austin, TX February 10, 2010; Texas Academic Advising Network (TEXAAN) State Conference, San Marcos, TX February 19, 2010; Texas State University - San Marcos Professional Development Workshop September 7 & 8, 2010; National Academic Advising Association (NACADA) National Conference - Orlando, FL. October 6, 2010; and at the Delta Sigma Theta Sorority, Inc. Women’s Retreat – San Marcos, TX, October 2011.

Statistics

Views

Total Views
1,028
Views on SlideShare
1,025
Embed Views
3

Actions

Likes
2
Downloads
0
Comments
0

2 Embeds 3

http://www.linkedin.com 2
http://www.slideshare.net 1

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    "I Hate Working With You!" Conflict Resolution for Your Advising Center "I Hate Working With You!" Conflict Resolution for Your Advising Center Presentation Transcript

    • “ I Hate Working With You!”: Conflict Resolution for Your Advising Center
    • Overview
      • What is Conflict?
      • Conflict Management Styles
      • The Four Agreements
      • Recap and Discussion
      • Questions
      • Is conflict Good or Bad ?
    • What causes conflict?
      • What is your Conflict Resolution Style?
    • Conflict Resolution Styles
        • Collaboration
        • Accommodation
        • Avoidance
        • Compromise
        • Competitive
    • Accommodative
      • Willing give up goals to preserve relationships.
      • Not assertive - Try to keep harmony in a group.
      • Tend to worry that conflict will only lead to damaged relationships.
      • Can bring great insight into the consequences actions may have on people. “Can’t we all just get along?”
    • Collaboration
      • Works to preserve relationships and meet personal goals.
      • View conflicts as problems to solve and to improve relationships.
      • Tend to take a LONG time trying to find a perfect solution for everyone.
      • May irritate others who need a quick decision.
      • “ Let’s talk it out…”
    • Avoidance
      • Willing to give up personal goals and relationships to avoid conflict.
      • If allowed by the group, will become an outside observer.
      • Tend to believe it’s difficult to resolve conflict.
      • Others must ask for input, which often is invaluable feedback.
      • “ Wake me when it’s over.”
    • Compromise
    • Competitive
      • Willing to pursue goals even if it may end a relationship.
      • Highly assertive, not particularly cooperative.
      • Can bring progress to a group that lacks direction or stalled in debate.
      • Keep track of goals – Eye on the prize.
      • “ My way or the highway.”
    • How can you use this information?
      • Working with colleagues.
      • Interacting with students.
      • In your personal life.
    • The Four Agreements By: Don Miguel Ruiz
      • Don’t take anything personally
      • Don’t make assumptions
      • Always do your best
      • Be impeccable with your word
    • Don’t Take Anything Personally
      • Nothing other people do or say is because of you; it is because of their own reality .
      • When you take things personally, you subconsciously agree with the other person. Consequently, we feel offended and react by defending ourselves thus creating drama .
      • People give others compliments or criticism – it is about them and how they feel right now or what they need – it is not just about you.
      • This takes away the power that people try to have over us – we because immune to manipulation.
    • Don’t Make Assumptions
      • We see what we want to see and hear what we want to hear
      • Assumptions are a problem when we believe them to be true
      • Part of a bigger cycle of drama
      • Negative reasons we make assumptions are:
        • We are afraid it is not safe to ask
        • We lack the courage to ask questions and potentially appear ignorant or stupid
    • Don’t Make Assumptions
      • Avoid making assumptions by:
        • Communicating and asking questions
        • Finding your voice to ask for what you want.  Others have the right to say yes or no, and you have the right to ask.
      • If you don’t know or understand, it is always better to ask and be clear instead of assuming
    • Always Do Your Best
      • Your best is ever changing
      • You avoid negative self-judgment
      • Do your best for you, not for the reward
      • Live in the present, not in the past
    • Be Impeccable With Your Word
      • Our ability to use words sets us apart as humans
      • Double-edged sword
        • Creates
        • Destroys
      • Misuse of our words creates a living hell
      • Impeccable use of words heals and empowers others
    • Gossip
      • http://www.youtube.com/watch?v=sp6rVrGmvMs
    • How to be impeccable with your word?
      • Speak with integrity
      • Say only what you mean
      • Avoid using words to speak against yourself
      • Avoid using words to speak against others
      • Use the power of your word for truth and encouragement
    • Is conflict Good or Bad ?
      • Questions?
    • References
      • Ruiz, Don M. (1997). The four agreements: A practical guide to personal freedom . San Rafael, CA: Amber-Allen Publishing, Inc.
      • Withers, B. & Wisinski, J. (2007). Resolving Conflicts on the Job , 2 nd Edition. AMACON. Retrieved from http://proquest.safaribooksonline.com/9780814474136
      • MGMT 402 (Negotiation). (2006). Dr. Jane George-Falvey. http://faculty.washington.edu/janegf/402syllabus.htm