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Iyad Kamal
Aramex
@iyadkam
iyad@aramex.com
facebook.com/iyadkamal
By viewing this Presentation, you consent and acknowledg...
(THE ALL NEW)
eTrends
in the Middle East
Step One:
Step Two:
Step Three:
Step Four:
1
findings in 15 min…
Shipments Growth!1
70%
67%
Shipments Growth!2
300%
190%
+1000%
How Heavy?3
1.25 Kg
1.45 Kg
1.15 Kg
Avg. Value!
GCC
vs
Levant
vs
SnS
4
$115
What do people buy?
Apparel
Entertainment
Books
Electronics
5
eFulfillment Models
/ Dubai DC
/ Direct Express
/ Shipments
/ Saudi DC
6
Transit Time ex Dubai7
(1~4days)+1
1=COD
Locals and beyonds
Who Buys More?8
The Saudi Market
65% vs. 35%Local Beyonds
9
70%
COD
30%
Onlinen
vs
Payment
75%
COD
25%
Onlinen
01
Who Pays Online More?11
Jordan QatarUAEBahrain Oman
Egypt OmanUAEBahrain Qatar
Then
Now
Returns
Starts at
10%
Why do
returns
happen?
Ends at
22%
21
Payment Type & Returns
X
31
By Gender
76%
24%
41
How integrated are we?
• Click to Ship
• API
• EDI
• Premier Site
51
@iyadkam
iyad@aramex.com
facebook.com/iyadkamal
Thank you
Check out the latest e-commerce statistics and trends from Aramex at the ArabNet Digital Summit 2013!
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Check out the latest e-commerce statistics and trends from Aramex at the ArabNet Digital Summit 2013!

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Iyad Kamal, COO of Aramex, shares some e-commerce trends in the Middle East and North Africa at the ArabNet Digital Summit 2013 in Dubai

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Transcript of "Check out the latest e-commerce statistics and trends from Aramex at the ArabNet Digital Summit 2013!"

  1. 1. Iyad Kamal Aramex @iyadkam iyad@aramex.com facebook.com/iyadkamal By viewing this Presentation, you consent and acknowledge that you will not print, copy, record, store, modify, sell, distribute, transmit, display, perform, publish, license, and/or reproduce in any manner any part of this Presentation or otherwise disseminate any contents or information contained therein in any medium whatsoever, including but not limited any proprietary materials displayed in the Presentation, without the prior written consent of Aramex.
  2. 2. (THE ALL NEW) eTrends in the Middle East
  3. 3. Step One:
  4. 4. Step Two:
  5. 5. Step Three:
  6. 6. Step Four:
  7. 7. 1 findings in 15 min…
  8. 8. Shipments Growth!1 70% 67%
  9. 9. Shipments Growth!2 300% 190% +1000%
  10. 10. How Heavy?3 1.25 Kg 1.45 Kg 1.15 Kg
  11. 11. Avg. Value! GCC vs Levant vs SnS 4 $115
  12. 12. What do people buy? Apparel Entertainment Books Electronics 5
  13. 13. eFulfillment Models / Dubai DC / Direct Express / Shipments / Saudi DC 6
  14. 14. Transit Time ex Dubai7 (1~4days)+1 1=COD Locals and beyonds
  15. 15. Who Buys More?8
  16. 16. The Saudi Market 65% vs. 35%Local Beyonds 9
  17. 17. 70% COD 30% Onlinen vs Payment 75% COD 25% Onlinen 01
  18. 18. Who Pays Online More?11 Jordan QatarUAEBahrain Oman Egypt OmanUAEBahrain Qatar Then Now
  19. 19. Returns Starts at 10% Why do returns happen? Ends at 22% 21
  20. 20. Payment Type & Returns X 31
  21. 21. By Gender 76% 24% 41
  22. 22. How integrated are we? • Click to Ship • API • EDI • Premier Site 51
  23. 23. @iyadkam iyad@aramex.com facebook.com/iyadkamal Thank you

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