EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
Presentation Title: Building Autopilot IT Operation on a Tivoli Platform
Spea...
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
THE BUSINESSCASE OF
AUTOMATION
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
What Is Success ?
Money + Talent = Innovation
Talent * Innovation = Success
S...
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
What Is Talent?
Talent = YOU !
But Wait, YOU Are BUSY
Keeping Things Going.
N...
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
Why Automation Part I
• To Get the Boring Things You
Have All Done 1.000 Time...
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
So Where Is the Money Going ?
The Number of IT Systems and Thus the
Dependenc...
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
Where Is the Money Going?
Operating Cost of IT Has Grown
Exponentially. (Toda...
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
Where Is the Money Going?
Fortunately, IT Budgets Are Capped !
OperationalCos...
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
Where Is the Money Going?
Cloud Computing Was Reinvented to
Fix It All….
Oper...
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
Where Is the Money Going?
But Not Everything Can Go into the Cloud
and Clouds...
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
Why Automation Part II
Automation Helps to Get “Things” into the
Cloud, Reduc...
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
AUTOMATION CONCEPTS
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
Automation Classic Style
Today We Believe That Automation
Means Creating “a S...
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
In The End It’s All About Knowledge !
To Perform a Task All You Normally Do
I...
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
An Autopilot System
Our Autopilot Will Evaluate a Situation
Step-By-Step Reco...
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
Do Something Creative !
16 |
Automated
Correlation
Automated
Event-Mgmt.
Auto...
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
Strategic Importance
OperationalImportance
80 %
Run
20
%
Cha
nge
Strategic Im...
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
TECHNICALLY BUILDING
AUTOPILOT ON
TIVOLI PLATFORMS
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
Autopilot Behaves Like a Colleague
100% Process Integration from the Start
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
PRE
REQUIREMENT RESULTSAUTOPILOT
Basic Autopilot I/O Model
Good Monitoring an...
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
In a Basic Tivoli Environment
Model from TADDM / CCMDB
Monitoring from ITM, H...
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
In an Advanced Tivoli Environment
Tivoli
Impact /
NetCool
GW
Business
Service...
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
The M-ARS Way of IT Modelling
Machine
Application
Ressource
Software
M
A
R
S
...
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
CCMDB/TADDM to aAE
Model Export With Filter and Custom
Data Structures.
Model...
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
Omnibus to aAE for Monitoring
Straight Forward Native Interface
Omnibus
Nativ...
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
Monitoring <-> Model Connection
MAID (Monitoring to Automation
Interface Desc...
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
aAE Execution via Tivoli
Execution Chains Are Built Through
Write or Execute ...
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
Sizing
► Key Indicators for the arago Autopilot Engine
► Number of nodes in a...
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
Scalability
0%
20%
40%
60%
80%
100%
120%
1 2 4 8 16 32 64 128
TimeUsedforProd...
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
KNOWLEDGE POOL AND
INTERACTION
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
Knowledge Structure
By Separating Decision and
Execution Knowledge Reuse Is
I...
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
Knowledge Transfer Format
EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
THANK YOU FOR YOUR TIME
Questions ? Please Ask
More Questions ? Please email ...
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Autopilot it operating

  1. 1. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM Presentation Title: Building Autopilot IT Operation on a Tivoli Platform Speaker: Hans-Christian Boos Designation: CEO arago AG Session Number: SDPA21
  2. 2. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM THE BUSINESSCASE OF AUTOMATION
  3. 3. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM What Is Success ? Money + Talent = Innovation Talent * Innovation = Success So, We Are Looking for Talent and Money!
  4. 4. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM What Is Talent? Talent = YOU ! But Wait, YOU Are BUSY Keeping Things Going. NO TIME FOR INNOVATION !
  5. 5. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM Why Automation Part I • To Get the Boring Things You Have All Done 1.000 Times off Your Backs.... • To Learn, to Build, to INNOVATE
  6. 6. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM So Where Is the Money Going ? The Number of IT Systems and Thus the Dependency on IT Systems Grows Constantly NumberofITApplications Time
  7. 7. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM Where Is the Money Going? Operating Cost of IT Has Grown Exponentially. (Today 53% of Cost is Infrastructure) OperationalCost(RTB) NumberofITApplications Time Staff Infrastructure
  8. 8. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM Where Is the Money Going? Fortunately, IT Budgets Are Capped ! OperationalCost(RTB) NumberofITApplications Time Staff Infrastructure You Are Here ITBudget
  9. 9. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM Where Is the Money Going? Cloud Computing Was Reinvented to Fix It All…. OperationalCost(RTB) NumberofITApplications Time Staff Infrastructure You Are Here ITBudget
  10. 10. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM Where Is the Money Going? But Not Everything Can Go into the Cloud and Clouds Have Operational Overhead (No Free Lunch, Sorry) OperationalCost(RTB) NumberofITApplications Time Staff Infrastructure You Are Here ITBudget “Cloud Staff” Cloud Infrastructure
  11. 11. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM Why Automation Part II Automation Helps to Get “Things” into the Cloud, Reduces Standard Operational Expense, and Reduces Cloud Overhead! OperationalCost(RTB) NumberofITApplications Time Staff Infrastructure You Are Here ITBudget
  12. 12. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM AUTOMATION CONCEPTS
  13. 13. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM Automation Classic Style Today We Believe That Automation Means Creating “a Script” In One Way or the Other Start End Application Operation Plattform/OSInfrastructure Apps
  14. 14. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM In The End It’s All About Knowledge ! To Perform a Task All You Normally Do Is Recombine What You Already Know Knowledge Repository Application Operation Infrastructure Apps Platforms/OS
  15. 15. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM An Autopilot System Our Autopilot Will Evaluate a Situation Step-By-Step Recombining Available Knowledge To Fulfill the Task at Hand Knowledge Repository Start Analysis Decision Analysis Decision Analysis Decision EndAnalysis
  16. 16. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM Do Something Creative ! 16 | Automated Correlation Automated Event-Mgmt. Automated ITSM Processes Automated Discovery Automated Root-Cause-Analysis Automated Provisioning Workload Automation Automated Config. Mgmt Data-Center Automation Automated Run-Books Compliance Reporting Automated Service Desk
  17. 17. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM Strategic Importance OperationalImportance 80 % Run 20 % Cha nge Strategic Importance OperationalImportance 40% Run 60% Change Finally Getting the Time and Funding to Change the Things that Need Changing. Moving From Run to Change! Status Quo After (Automation + Cloud)
  18. 18. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM TECHNICALLY BUILDING AUTOPILOT ON TIVOLI PLATFORMS
  19. 19. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM Autopilot Behaves Like a Colleague 100% Process Integration from the Start
  20. 20. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM PRE REQUIREMENT RESULTSAUTOPILOT Basic Autopilot I/O Model Good Monitoring and an IT Model Are The Foundation the Autopilot Is Built upon arago Autopilot Engine Knowledge IT Model Monitoring Actions Documenttion
  21. 21. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM In a Basic Tivoli Environment Model from TADDM / CCMDB Monitoring from ITM, Historic Data from DWHS and Action Execution by ITM Agents – All Via Omnibus IT Model Monitoring & AgentsAUTOPILOT arago Autopilot EngineTADDM Omnibus Tivoli DWHS ITM Agents
  22. 22. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM In an Advanced Tivoli Environment Tivoli Impact / NetCool GW Business Service Management (TBSM) Configuration Database (CCMDB) OMNIbus Ressource Monitoring (ITM) Tivoli Data Warehouse Transaction Monitoring (ITCAM) Network Monitoring (TNM) 3rd Party Data Source Other Repositories events events / KPIs Config Items and Relationships metrics (historical) aAE
  23. 23. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM The M-ARS Way of IT Modelling Machine Application Ressource Software M A R S R S M R S S = a machine or other technical component, which forms part of the IT Infrastructure. It always delivers technical data of itself and of the links or software components running on it. = Resources are combined to applications using a defined order, to reflect functional dependencies of an application for the user or related to the adherence to delivery dates. = Services are grouped into resources, to display 1-to-1 dependencies (e.g. does a SAP- Service need a functioning data base service). = Several machines jointly delivery a specific service to an external party, i.e. a user or different applications (e.g. a cluster of Web Servers offering an identical portal as service)
  24. 24. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM CCMDB/TADDM to aAE Model Export With Filter and Custom Data Structures. Model Feedback from aAE CCMDB/TADDM CURRENTACTUAL Export to XML FILTER MARS Tools M-ARS MARS lint aAE Custom Model Custom Data
  25. 25. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM Omnibus to aAE for Monitoring Straight Forward Native Interface Omnibus Native Tivoli Interface Filter Normalization aAE Data Bus Monitoring Automation Interface Description
  26. 26. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM Monitoring <-> Model Connection MAID (Monitoring to Automation Interface Description) Subscribes Data and Events to Model Nodes Omnibus CCMDB / TADDM M-ARS Model aAE Stream MAID MonitoringtoAutomation InterfaceDescription Monitoring Data Attached to Model Nodes
  27. 27. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM aAE Execution via Tivoli Execution Chains Are Built Through Write or Execute Events. ssh and Other Protocols as Backup aAE NativInterface Omnibus Agent Write File Execute
  28. 28. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM Sizing ► Key Indicators for the arago Autopilot Engine ► Number of nodes in all models: 231.277 ► Number of nodes in largest model: 27.978 ► Number of machines in all models: 8.452 ► Amount of data processed per month: 102,7 GB ► Current aAE environment at arago: ► 2 x Server Intel Dual Core 2,2 GHz, 4GB RAM, Red Hat 5.2 ► 1 x NAS 7,5 TB as Data Archive
  29. 29. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM Scalability 0% 20% 40% 60% 80% 100% 120% 1 2 4 8 16 32 64 128 TimeUsedforProductively Number of People in Production Team Konventionell Bei Einsatz aAE
  30. 30. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM KNOWLEDGE POOL AND INTERACTION
  31. 31. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM Knowledge Structure By Separating Decision and Execution Knowledge Reuse Is Increased Even More MAID as Monitoring Interface Internal Layer (Self Controlling Machine) Decision Knowledge Execution Knowledge
  32. 32. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM
  33. 33. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM Knowledge Transfer Format
  34. 34. EUROPEAN TIVOLI TECHNICAL CONFERENCE 2010IBM THANK YOU FOR YOUR TIME Questions ? Please Ask More Questions ? Please email me at boos@arago.de Want Opinions ? Read more at www.hcboos.net

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