• Like

Loading…

Flash Player 9 (or above) is needed to view presentations.
We have detected that you do not have it on your computer. To install it, go here.

Autopilot it operating

  • 832 views
Uploaded on

 

More in: Education , Technology
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this
No Downloads

Views

Total Views
832
On Slideshare
0
From Embeds
0
Number of Embeds
0

Actions

Shares
Downloads
19
Comments
0
Likes
0

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide

Transcript

  • 1. Session Number: SDPA21
    Presentation Title: Building Autopilot IT Operation on a Tivoli Platform
    Speaker: Hans-Christian Boos
    Designation: CEO arago AG
  • 2. TheBusinesscase of Automation
  • 3. What Is Success ?
    Money + Talent = Innovation
    Talent * Innovation = Success
    So, We Are Looking for Talent and Money!
  • 4. What Is Talent?
    Talent = YOU !
    But Wait, YOU Are BUSY Keeping Things Going.NO TIME FOR INNOVATION !
  • 5. Why Automation Part I
    To Get the Boring Things You Have All Done 1.000 Times off Your Backs....
    To Learn, to Build, to INNOVATE
  • 6. So Where Is the Money Going ?
    Number of IT Applications
    Time
    The Number of IT Systems and Thus the Dependency on IT Systems Grows Constantly
  • 7. Where Is the Money Going?
    Staff
    Infrastructure
    Operational Cost (RTB)
    Number of IT Applications
    Time
    Operating Cost of IT Has Grown Exponentially. (Today 53% of Cost is Infrastructure)
  • 8. Where Is the Money Going?
    Staff
    Infrastructure
    You Are Here
    Operational Cost (RTB)
    Number of IT Applications
    IT Budget
    Time
    Fortunately, IT Budgets Are Capped !
  • 9. Where Is the Money Going?
    Staff
    Infrastructure
    You Are Here
    Operational Cost (RTB)
    Number of IT Applications
    IT Budget
    Time
    Cloud Computing Was Reinvented to Fix It All….
  • 10. Where Is the Money Going?
    Staff
    “Cloud Staff”
    Infrastructure
    Cloud Infrastructure
    You Are Here
    Operational Cost (RTB)
    Number of IT Applications
    IT Budget
    Time
    But Not Everything Can Go into the Cloud and Clouds Have Operational Overhead (No Free Lunch, Sorry)
  • 11. Why Automation Part II
    Staff
    Infrastructure
    You Are Here
    Operational Cost (RTB)
    Number of IT Applications
    IT Budget
    Time
    Automation Helps to Get “Things” into theCloud, Reduces Standard Operational Expense, and Reduces Cloud Overhead!
  • 12. Automation Concepts
  • 13. Automation Classic Style
    Plattform/OS
    Infrastructure Apps
    Start
    End
    Today We Believe That Automation Means Creating “a Script” In One Way or the Other
    Application Operation
  • 14. In The End It’s All About Knowledge !
    Knowledge Repository
    Application Operation
    Infrastructure Apps
    Platforms/OS
    To Perform a Task All You Normally Do Is Recombine What You Already Know
  • 15. An Autopilot System
    Knowledge Repository
    Decision
    Decision
    Decision
    Start
    Our Autopilot Will Evaluate a Situation Step-By-Step Recombining Available Knowledge To Fulfill the Task at Hand
    End
    Analysis
    Analysis
    Analysis
    Analysis
  • 16. Do Something Creative !
    Automated
    ITSM Processes
    Automated
    Service Desk
    Automated
    Run-Books
    Automated
    Config. Mgmt
    Automated
    Event-Mgmt.
    Auto
    Pilot
    Workload
    Automation
    Automated
    Provisioning
    Automated
    Discovery
    Automated
    Correlation
    Compliance
    Reporting
    Data-Center
    Automation
    Automated
    Root-Cause-Analysis
    16 |
  • 17. Moving From Run to Change!
    Status Quo
    After (Automation + Cloud)
    Strategic Importance
    Strategic Importance
    60% Change
    20 % Change
    40% Run
    80 % Run
    Operational Importance
    Operational Importance
    Finally Getting the Time and Funding to Change the Things that Need Changing.
  • 18. Technically Building autopilot on tivoli platforms
  • 19. Autopilot Behaves Like a Colleague
    100% Process Integration from the Start
  • 20. Basic Autopilot I/O Model
    Knowledge
    PRE REQUIREMENT
    RESULTS
    AUTOPILOT
    arago Autopilot
    Engine
    IT Model
    Actions
    Monitoring
    Documenttion
    Good Monitoring and an IT Model Are
    The Foundation the Autopilot Is Built upon
  • 21. In a Basic Tivoli Environment
    IT Model
    Monitoring & Agents
    AUTOPILOT
    Tivoli DWHS
    arago Autopilot
    Engine
    TADDM
    Omnibus
    ITM Agents
    Model from TADDM / CCMDB
    Monitoring from ITM, Historic Data from DWHS and Action Execution by ITM Agents – All Via Omnibus
  • 22. In an Advanced Tivoli Environment
    Business Service Management (TBSM)
    OMNIbus
    OtherRepositories
    3rd Party Data Source
    Configuration Database (CCMDB)
    Arago
    Autopilot
    Engine
    Network Monitoring (TNM)
    events / KPIs
    aAE
    Tivoli Impact /NetCool GW
    events
    Config Items and Relationships
    Transaction Monitoring (ITCAM)
    automation
    Ressource Monitoring (ITM)
    metrics (real time)
    metrics (historical)
    Tivoli Data Warehouse
  • 23. The M-ARS Way of IT Modelling
    = Resources are combined to applications using a defined order, to reflect functional dependencies of an application for the user or related to the adherence to delivery dates.
    A
    Application
    = Services are grouped into resources, to display 1-to-1 dependencies (e.g. does a SAP-Service need a functioning data base service).
    R
    R
    R
    Ressource
    = Several machines jointly delivery a specific service to an external party, i.e. a user or different applications (e.g. a cluster of Web Servers offering an identical portal as service)
    Software
    S
    S
    S
    S
    M
    M
    Machine
    = a machine or other technical component, which forms part of the IT Infrastructure. It always delivers technical data of itself and of the links or software components running on it.
  • 24. CCMDB/TADDM to aAE
    Custom
    Model
    Custom
    Data
    CCMDB / TADDM
    Export to XML
    FILTER
    MARSTools
    M-ARS
    aAE
    CURRENT
    ACTUAL
    MARSlint
    Model Export With Filter and Custom Data Structures.
    Model Feedback from aAE
  • 25. Omnibus to aAE for Monitoring
    Omnibus
    Native Tivoli Interface
    Filter
    Normalization
    Monitoring Automation Interface Description
    aAE Data Bus
    Straight Forward Native Interface
  • 26. Monitoring <-> Model Connection
    Omnibus
    aAEStream
    Monitoring Data Attached to Model Nodes
    MAID
    Monitoring to Automation Interface Description
    CCMDB / TADDM
    M-ARS Model
    MAID (Monitoring to Automation Interface Description) Subscribes Data and Events to Model Nodes
  • 27. aAE Execution via Tivoli
    Write File
    aAE
    Nativ Interface
    Omnibus
    Agent
    Execute
    ExecutionChains Are Built ThroughWriteorExecute Events.
    ssh and OtherProtocols as Backup
  • 28. Sizing
    • Key Indicators for the arago Autopilot Engine
    • 29. Number of nodes in all models: 231.277
    • 30. Number of nodes in largest model: 27.978
    • 31. Number of machines in all models: 8.452
    • 32. Amount of data processed per month: 102,7 GB
    • 33. Current aAE environment at arago:
    • 34. 2 x Server Intel Dual Core 2,2 GHz, 4GB RAM, Red Hat 5.2
    • 35. 1 x NAS 7,5 TB as Data Archive
  • Scalability
  • 36. Knowledge Pool and Interaction
  • 37. Knowledge Structure
    MAID as Monitoring Interface
    InternalLayer (Self Controlling Machine)
    DecisionKnowledge
    ExecutionKnowledge
    By Separating Decision and Execution Knowledge Reuse Is Increased Even More
  • 38.
  • 39. Knowledge Transfer Format
  • 40. THANK YOU FOR YOUR TIME
    Questions ? Please Ask
    More Questions ? Please email me at boos@arago.de
    Want Opinions ? Read more at www.hcboos.net