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© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
From E-commerce
to Omni-channel
Francis Barel,
Busin...
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
CommerceCommerce
$10 trillion$10 trillion
mobilemobi...
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
e-commerce is booming in the Middle East, doubling
o...
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 4
m-commerce in MENA is expected to represent 20% of...
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
e-commerce in the GCC is also at an all-time high, w...
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 6
5%
15%
80%
15%
25%
60%
Cash on Delivery
Payment ca...
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
People are changing their behavior
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
Will showrooming kill businesses?
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
Reverse Showrooming is actually more common than
Sho...
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 10
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 11
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
PayPal is expanding into new fast-growing markets
12...
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 13
Egyptians can now use PayPal !
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
More merchants propose PayPal in the region and to
v...
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 15
We’re making e-commerce
easier with bank partners
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 16
And soon… the PayPal experience in Arabic
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 17
PayPal has unmatched competitive advantages
148m ...
© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
For more information, please contact:
PayPal MENA te...
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From E-commerce to Omni-channel by PayPal - ArabNet Digital Summit 2014

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Speaker: Francis Barel, Business Development Manager of Middle East & North Africa, PayPal

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Transcript of "From E-commerce to Omni-channel by PayPal - ArabNet Digital Summit 2014"

  1. 1. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. From E-commerce to Omni-channel Francis Barel, Business Development Manager, Middle East & North Africa June 4th, 2014
  2. 2. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. CommerceCommerce $10 trillion$10 trillion mobilemobile Online Commerce $1 trillion$1 trillion The opportunity ahead is huge
  3. 3. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. e-commerce is booming in the Middle East, doubling over 6 years 3 Source: PayPal Insights Report 2013 2013 11.2 bn 2012 9.0 bn 2011 7.0 bn 2014 2015 15.0 bn 12.8 bn 2x growth from 2011 to 2015 X2
  4. 4. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 4 m-commerce in MENA is expected to represent 20% of the market in 2015 Source: PayPal Insights Report 2013 6x growth from 2011 to 2015 X6 0.9 bn 2011 0.5 bn 2014 3.0 bn 1.8 bn 2013 1.3 bn 2012 2015
  5. 5. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. e-commerce in the GCC is also at an all-time high, with travel leading the way 5 Source: PayPal Insights Report 2013
  6. 6. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 6 5% 15% 80% 15% 25% 60% Cash on Delivery Payment cards 2015 2012 Payment methods for e‐commerce in the Middle East Source: PayPal Insights Report 2013 Cash on Delivery represents a high part of online sales but is not a fatality!
  7. 7. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. People are changing their behavior
  8. 8. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. Will showrooming kill businesses?
  9. 9. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. Reverse Showrooming is actually more common than Showrooming Source: Harris Poll 2013, Business Insider 46% Showroomers 69% Reverse Showroomers % Of Americans in 2013
  10. 10. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 10
  11. 11. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 11
  12. 12. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. PayPal is expanding into new fast-growing markets 12 Russia Japan Brazil China India MENA 56% of PayPal’s Q1, 2014 Revenue is non-US >1 Billion People we don’t serve yet
  13. 13. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 13 Egyptians can now use PayPal !
  14. 14. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. More merchants propose PayPal in the region and to visitors !
  15. 15. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 15 We’re making e-commerce easier with bank partners
  16. 16. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 16 And soon… the PayPal experience in Arabic
  17. 17. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. 17 PayPal has unmatched competitive advantages 148m active digital wallets in the Cloud Deep relationships & data Core competency in risk Global platform w/t huge momentum
  18. 18. © 2014 PayPal Inc. All rights reserved. Confidential and proprietary. For more information, please contact: PayPal MENA team mena@paypal.com
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