XING-Event Wien "How to derive Sourcing Strategies"

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XING-Event Wien "How to derive Sourcing Strategies"

  1. 1. How to Derive Sourcing Strategies in Application Management 1. Xing Event Application Management Wien, 31. Mai 2011 Christian Kaupa Leiter Application Management CEE Siemens IT Solutions and ServicesPage 1 Christian Kaupa © Siemens IT Solutions and Services 2010. All Rights Reserved.
  2. 2. Sourcing im Application Management hat viele gute Gründe Reduce cost Improve agility Reduce spend on non-core activities; Adopt applications and services that contain costs and re-focus on core can flexibly respond to business business change Increase quality Maximize Transparancy Achieve high quality service delivery Gain transparency and flexibility of through standardized processes and costs through customer-tailored price accreditation models Deliver globally Simplify business Deliver services wherever you Improve business performance through operate around the world; leverage application and process consolidation economies of scale and harmonization Guarantee compliance Leverage innovation Ensure 24x7 information security and Use technology innovation to compliance with regulatory increase business performance frameworks and add value to the enterprisePage 2 Christian Kaupa © Siemens IT Solutions and Services 2011. All Rights Reserved.
  3. 3. Der Schnitt zwischen Make or Buy muss kundenindividuell gezogen werden Horizontal cut: 1 Full Outsourcing (service mgmt by Provider) Customer Service 2 Managed Outsourcing (demand mgmt by cust.) Governance 5 Staff Augmentation (Provider as body leaser) Service Vertical cut: Management Demand 3 Selective Outtasking Management z. B. commodity services Provider Application User Probl. Incident En- Projects 3rd dimension: Basis Help Mgmt. Mgmt. hance- Support Desk ments 4 Adaptation of vertical cut to multiple applications / systems Provider Service Delivery Provider Provider Provider ProviderPage 3 Christian Kaupa © Siemens IT Solutions and Services 2011. All Rights Reserved.
  4. 4. Value Comparison Assessment als Methode zur Ableitung der Sourcing Strategie im AMS 1. Review Business Objectives 2. Understand VCA Objectives Determine areas needing improvement Establish IT value targets 3. Assess Current Environment 6. Report Results Collect current VCA Assessment support cost Summary Evaluate current 5. Develop Roadmap support model Executive High level like-for-like solution Presentation SLA modeling Cost reduction Integrate IT Business Value objectives 4. Identify Potential Opportunities Increase IT value alignment Cost reduction Efficiency & productivity gainsPage 4 Christian Kaupa © Siemens IT Solutions and Services 2011. All Rights Reserved.
  5. 5. Beispiele für Analysen der Applikationslandschaft High Application Outsourcing Assessment High B G Business Impact B D Most A G promising Interaction End User A application E Tier 1 F D C F Low E C Design Build Maintain Modify Low Software Lifecycle Commodity Important Critical Application Criticality to Business 3.5 Size 3 Requirements Technology 2.5 Stability Volatility Skill 2 Retirement 1.5 A B C D E F G Business Knowledge Biz Mgr Architect 1 Complexity Proj. Mgr ABAP Programmer 0.5 Development Phase Client Svr. Programmer SAP Business Analyst Service Level App Support 0 Landscape Readiness CheckPage 5 Christian Kaupa © Siemens IT Solutions and Services 2011. All Rights Reserved.
  6. 6. Das Value Comparison Assessment erfolgt in vier straffen Phasen Introduction Challenges VCA Overview Proposed Approach Elapsed Time 0.5 week 1-2 weeks 1-2 Weeks 0.5 week Data Startup Analysis Results Gathering Project Management, Reporting and Control Introduction Project initiation Data collection Findings presentation and discussion Engagement overview Process training Data analysis Identification of next Customer situation Stakeholder interviews Comparison steps discussion benchmark calculation Data gathering Project closure Scoping and timescale Service roadmap Data validation scheduling customization Approval to proceed Report preparation Quality GatePage 6 Christian Kaupa © Siemens IT Solutions and Services 2011. All Rights Reserved.
  7. 7. Bei weiteren Fragen kontaktieren Sie bitte… Christian Kaupa Head of Application Management CEE Siemens IT Solutions and Services SIS GO GAA CEE Mobile: +43 (664) 80117-29410 E-Mail: christian.kaupa@siemens.comPage 7 Christian Kaupa © Siemens IT Solutions and Services 2011. All Rights Reserved.

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