Application Outsourcing by Siemens
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Application Outsourcing by Siemens

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Application Outsourcing by Siemens

Application Outsourcing by Siemens

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Application Outsourcing by Siemens Application Outsourcing by Siemens Presentation Transcript

  • Siemens IT Solutions and Services Application Outsourcing Andreas Degenhardt Head of Global Application Management February 2010 Copyright © Siemens AG 2010. All rights reserved.
  • Agenda Our Business Go-to-Market Delivery Model Right Partner Copyright © Siemens AG 2010. All rights reserved. Page 2 Feb-10 Siemens IT Solutions and Services
  • Siemens IT Solutions and Services – a cross-sector business Cross-sector Industry Energy Healthcare Business mandate businesses Drive Fossil Power Siemens Imaging & IT IT Solutions Delivery of IT services Technologies Generation and Services for external customers Industry Renewable Workflow & Siemens Growth of business Financial together with the other Automation Energy Solutions Services Siemens Divisions → Building comprehensive Oil & Gas Diagnostics portfolio of IT solutions Technologies related to Siemens products Mobility Energy Service Operation of Siemens’ worldwide IT Lighting Power infrastructure (OSRAM) Transmission Software development Industry Power Solutions Distribution Copyright © Siemens AG 2010. All rights reserved. Page 3 Feb-10 Siemens IT Solutions and Services
  • Siemens IT Solutions and Services – What makes us stand out Through the combination of: Industry DNA Practical Quality & Innovation Commitment Embedded in integrated Strong engineering culture Leading customer technology company Innovation with measurable satisfaction Unrivalled knowledge value Transformation of processes Understanding clients’ Reliability and security and operations requirements Always staying engaged Delivering on promises We are transforming IT into business value Copyright © Siemens AG 2010. All rights reserved. Page 4 Feb-10 Siemens IT Solutions and Services
  • Agenda Our Business Go-to-Market Delivery Model Right Partner Copyright © Siemens AG 2010. All rights reserved. Page 5 Feb-10 Siemens IT Solutions and Services
  • Our Application Outsourcing is an enabler of continual performance improvement and profitable growth IT Investment Applications automate and enable customer organization’s core business processes. As a key part of the application lifecycle, Application Outsourcing is the effective operation, support, maintenance, change and enhancement of those applications. But customer need more than this; they need Application Management that realizes the benefits of their IT investment to make the business more efficient and more profitable. Benefits Realization Copyright © Siemens AG 2010. All rights reserved. Page 6 Feb-10 Siemens IT Solutions and Services
  • Our Application Outsourcing service offerings are tailored to customer application landscapes … for Managed Application Portfolio Custom software, line-of-business and enterprise applications A service provider with unique business know-how across multiple sectors and deep technology competence, unlocking value from heterogeneous application landscapes. … for SAP® Software Solutions BI, CRM, ERP, SCM and SRM solutions A leading and trusted provider of SAP services with a broad and demonstrable track record – supporting the largest user-base worldwide – and an acknowledged innovator of SAP solutions. …for PLM Software Solutions Siemens PLM solutions, SAP PLM solutions As part of the larger Siemens family, Siemens IT Solutions and Services can leverage substantial credibility in terms of its capability to support and maintain complex PLM software environments Copyright © Siemens AG 2010. All rights reserved. Page 7 Feb-10 Siemens IT Solutions and Services
  • Progressive Value Generation brings customer cost benefit and business advantage in three dimensions Three dimensions of business value Utilizing Siemens business domain Empower Competitiveness expertise and innovation beyond the …drives business IT domain to win market advantage advantage & stakeholder value. Improving and transforming the Evolve Performance business applications and services to an optimized best-fit environment …lowers cost base & Reducing the cost and increasing the increases Drive Efficiency efficiency of the business applications performance. and services for best-in-class delivery Progressive Value Generation realized through a transformational journey – the Application Management Service Roadmap Copyright © Siemens AG 2010. All rights reserved. Page 8 Feb-10 Siemens IT Solutions and Services
  • Application Management Service Roadmap: the journey to Progressive Value Generation Situation Solution Benefits Business Value Future Modes of Operation Target Operating Business Model Transformation Interim Current Operating Operating Model Model Service Transformation Operational Transformation Engagement & Transition Transformation Consulting Transition Service Management Global Delivery Application Roadmap Enterprise Integration Application Consolidation & Business Process Automation & Tools Enhancement Harmonization Management End of Lifecycle Service Improvement Business Domain Expertise Management Copyright © Siemens AG 2010. All rights reserved. Page 9 Feb-10 Siemens IT Solutions and Services
  • Application Management Service Roadmap Example for cost efficiencies in core services Cost / Business Value Current Operating Interim Operating Target Operating Future Modes Model Model Model of Operation Transition Operational Transformation Year-on-Year Efficiencies Baseline Cost Optimized Cost Transformation Copyright © Siemens AG 2010. All rights reserved. Page 10 Feb-10 Siemens IT Solutions and Services
  • Agenda Our Business Go-to-Market Delivery Model Right Partner Copyright © Siemens AG 2010. All rights reserved. Page 11 Feb-10 Siemens IT Solutions and Services
  • Our balanced global delivery model combines customer intimacy with global economies of scale Global Production Centers (GPC) Wherever in the world it is beneficial… Our Global Production Centers focus on 24x7 technology excellence, operational efficiency as well as industrialized service delivery Country Production Centers (CPC) Wherever your business is… Our global network of Customer Service Organizations builds strong customer relationships and focuses on driving improvement and innovation Copyright © Siemens AG 2010. All rights reserved. Page 12 Feb-10 Siemens IT Solutions and Services
  • Agenda Our Business Go-to-Market Delivery Model Right Partner Copyright © Siemens AG 2010. All rights reserved. Page 13 Feb-10 Siemens IT Solutions and Services
  • Why Siemens IT Solutions and Services is the right partner for Application Outsourcing Trust, Innovation, Capability World-renowned technical and engineering excellence Top 10 IT outsourcer; Top 5 packaged enterprise application services company Support for over 500,000 application users at 600+ customers Access to Siemens’ global network for unmatched industry know-how and leading-edge technology innovation Alliances and partnerships with Microsoft, Oracle and SAP Global SAP-certified Application Management Services Provider and the first SAP-certified Customer Core Center of Expertise Copyright © Siemens AG 2010. All rights reserved. Page 14 Feb-10 Siemens IT Solutions and Services
  • You want to know more? Just contact: Andreas Degenhardt Head of Global Application Management Siemens AG Siemens IT Solutions and Services Otto-Hahn-Ring 6 81739 Munich Germany Phone: +49 (89) 636-46500 andreas.degenhardt@siemens.com www.twitter.com/applicationmngt Copyright © Siemens AG 2010. All rights reserved. Page 15 Feb-10 Siemens IT Solutions and Services