MobiCloud Transport Webinar series June 2013 - Swedish

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Uppkopplad medarbetare i kollektivtrafiken: konsten att utnyttja mobil, moln och kontext för att leverera bästa möjliga service.

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MobiCloud Transport Webinar series June 2013 - Swedish

  1. 1. Exempel inom transport ochkollektivtrafikPresenter: Peter MelanderWebinarThe Collaborative Mobile Cloud Application Platform for Business
  2. 2. Ämnen• Utmaningar och lösningar• MobiCloud - vision• Hur MobiCloud-tekniken hjälper• Frågor och svar
  3. 3. Även revisorn …Förstudie:✔ Underhåll av fordon✔ Underhåll av spår ochinfrastruktur✔ Trafikledningens förmågaatt släppa på trafikProjektledare Monica Rupprecht HjortPågående granskningar › Statens roll i järnvägssystemetBakgrundPunktligheten för tågtrafiken har // försämrats från 92% till 89% …Bidrag till förbättringEnterprise App Storesforts …
  4. 4. Sweeping Changes (Gartner)• Rise of tablets” 80% of businesses will enable workforce on tablets”• BYOD, CYOD”By 2014, 90% of organizations will support corporate applications onpersonal devices”• Enterprise stores”By 2015, 60% of organizations will use private app stores to deliverbusiness apps on media tablets and smartphones”• Rise of social”By 2015, 10% of your online ”friends” will be ”nonhuman”• Information Complexity“Context-aware computing is a game-changing opportunity forenterprises and CIOs” ..Context - Next level of SOA (CODA/Gartner)
  5. 5. Mobile Devices - A Rapid Pace of Change• Goal: Devices should be transparent tools to access business data• Rugged devices (expensive)– Being replaced by consumer devices (cheaper, more powerful)– BYOD and CYOD• Complexity and volume of Applications• Constant change (Firefox OS, Google Glass, ..)• New features and capabilities to be integrated– Proximity sensors, eye tracking, biometrics, NFC ..
  6. 6. Cloud Impact• Larger mainframes replaced by cloud• Enables smarter strategy supporting smaller teamsand approaches without ”Big Integrator” costs• Cloud and Mobility together driving seismic shift inindustry structures e.g. Telco, OS (e.g. Microsoft),Device (e.g. Blackberry, Nokia)
  7. 7. • Changing needs of mobile worker– Perceived Blurring of IT and Mobility– Separation of ”Work” and ”Home”– Enterprise Mobility not just ”Mobile Office”• How to access data easily via laptop, desktop,PDA?Workforce Mobile IT Challenges• Large IT vendor systems slow to adapt– Mobility requires a different approachsupporting rapid change• Lots of experimental projects underway– Need more cost effective route to supportmobility projects
  8. 8. 1st Generation Mobility• Solution to voice & paper communications– Increase visibility & control– Minimize manual paper based work• Increased efficiency• Improved customer satisfaction• However - some challenges for implementation– Training overhead– Adoption by workers– Employee satisfaction
  9. 9. Next Generation VisionFirst Generation MobiCloudDeviceNetworkApplicationAll behind the firewall, on-siteenterprise implementationsHybrid Cloud Model Cloud basedwith secure back office (e.g.ERP) accessSmartphones, BYODMultiple OS & form factorsApplication ”Silos”Collaborative Apps,Information mash-upDedicated Windows MobileDevicesDynamic, Context-aware dataIntuitive, Ergonomic UICross PlatformCloudContextStatic data”Clunky” user interfaces
  10. 10. Drivers for Enterprise MobilityA point solution provides mobile access tobusiness processes for greater productivitySecond point solutionMobile AppServer 1Mobile AppServer 2?Mobile AppServer 1Mobile AppServer 2Mobile AppServer 3Multiple point solutions – complexity, lack of control, limited reuse, datasynchronisation issues, problems with workflow priorities, security, ..
  11. 11. Drivers for Enterprise Mobility?A point solution provides mobile access tobusiness processes for greater productivitySecond point solutionMobile AppServer 1Mobile AppServer 2Mobile AppServer 1Mobile AppServer 2Mobile AppServer 3Multiple point solutions – complexity, lack of control, limited reuse, datasynchronisation issues, problems with workflow priorities, security, ..Mobile AppServer 2Mobile AppServer 1A point solution provides mobile access tobusiness processes for greater productivity Second point solutionMultiple point solutions – complexity, lack of control, limited reuse, datasynchronisation issues, problems with workflow priorities, security, ..
  12. 12. Drivers for Enterprise MobilityMore than 50% of the application code is spent connecting to the backend web service, retrieving the data and managingthe local device databaseA point solution provides mobile access tobusiness processes for greater productivitySecond point solutionMobile AppServer 1Mobile AppServer 2DatabaseBackend Server1Backend Server2Backend Server3MEAPMobile AppServer 1
  13. 13. MobiCloud ProjectVision: Bridging the Enterprise Mobility Information GapEC Research Program: CIP ICT-PSPBudget: 4.46M EurosDuration: 2012-2014www.mobicloudproject.eu
  14. 14. Backed by the European CommissionFounding partners
  15. 15. Cross-platformCross-platform development reduces time and development costs formobility projects.
  16. 16. A Cloud-Based Mobility Platform allows you to efficiently Manage andDistribute your Apps through your own corporate app store.Cloud
  17. 17. ContextContext enables your apps to become smarter and easier to use.Right InformationRight UserRight PlaceRight TimeUse context to decide whichapps are usable when, for who,on what device and to whatextent, and how ... smartdistribution
  18. 18. MobiCloud Enterprise AppstoreIT Challenges and ObjectivesCustomer EmployeesProjectDeliveryReliability andDependabilitySafetyValue andSustainabilityEmployee Appstore
  19. 19. MobiCloud Application ScenariosRailConstruction Field ServiceCity Transit
  20. 20. Rail Use Case - Svenska Tågkompaniet ABScenario– Train drivers, train conductors andplatform staff need to shareoperational messages with thecommand & control centre in real-time for safety & maintenance(fault/incident reporting), customerservice (traffic disruption updates),compliance (delay reporting and faultattribution), energy efficiency (eco-driving),…– Mobile Remote Stock Monitoring andManagementRail✔ Underhåll av fordon
  21. 21. Construction AppstoreScenario 1 : Maintenance– Maintenance engineers need toaccess specific asset information,receive tasks and report theircompletion.Scenario 2 : Construction– Site engineers need to performsafety audits, and ensure that theyhave the proper certification andtraining in order to perform certainassignments.Construction✔ Underhåll av spår ochinfrastruktur
  22. 22. City Transit AppstoreScenario– City Transit mobile crew of thedispatching centres and platform staffwho need to share operationalmessages with the command &control center in real-time for safety(fault/incident reporting), customerservice (traffic disruption updates)– KVV City Transit Karlsruhe, Germany- Multimodal Transport OperatorCity Transit✔ Trafikledningens förmåga att släppa på trafik?
  23. 23. 23A Challenging Contract - ExampleKPI - Låt faktahämma denfria debatten• Demanding SLA-contractbetween SL (PTA / LeadContactor) MTRS (Operator)• Organization-wide KPIs• Excessive need of reporting• Design SLAs, KPIs, apps anddigital time stamps in the fieldthat support continuousimprovements• Add ability to conduct ownMTRS surveys
  24. 24. Supporting business successEx: MTRS services to SL StockholmTrafficMaintenance&DepotoperationsCustomerenvironmentsCustomerserviceSLA/KPIareasSecurityPunctualityCleanliness of stations andtrainsCustomer service attitudeAvailabilityCustomer SatisfactionCostCreate operationalefficiency in all areas &servicesQualityCreate optimalperformance and ratingsin all areas & servicesTimeCreate mobile timestamps- as raw-data for feedingKPI & SLA measurementMobile Data, digital time-stamps andEnterprise App Stores supports theContracted Party (e.g. TOC) and theContract Owner (e.g. PTA) – inexecuting and managing in all areas& services- Design SLAs, KPIs, apps and digital time stamps in the field that support continuous improvements
  25. 25. Bakgrund Tågkompaniet• Svenska Tågkompaniet AB bildades 1999 för att vinnaupphandlingen av Sveriges nattågstrafik till och från övreNorrland.Idag:o 5 miljoner resor per åro 350 anställdao 350 miljoner omsättning
  26. 26. Överblick Kompis 2.0 (AIQ8)• Från en enskild telefontyp till alla plattformar:o Från en specifik WM6 telefon till alla telefoner på Android eller iOS!• Från kostsam intern IT till hosting i molneto Från fysiska servrar till molndatao Från klientinstallationer till webbgränssnitt• Skalbart till maxo Fler appar (Incidenthantering etc.)o Fler plattformar (iPAD mfl.)o 10.000+ användareEn framtidssäker lösning med Kompis 2.0
  27. 27. Överblick Kompis 2.0 (AIQ8)• Användarägda telefoner (möjligt)• Företagsägt datao En app inuti en appo Separering mellan arbete och fritid/privato Stöd för användarägda telefoner (BYOD)o Stöd för kontextbaserad distribution
  28. 28. Överblick Kompis 2.0 (AIQ8)• Tidtabeller via Trafikverkets UTINo Uppfyller krav från myndighet• Omloppsrapportering via Trafikverkets OPERAo Uppfyller krav från myndighet• Skaderapportering mot FORDo Uppfyller krav från fordonsägareo Berikas med bildhanteringo Webbaserat och mobilt stöd• Verkstadsgränssnitto Användare i verkstäder ges begränsad åtkomst och funktionalitet
  29. 29. Lösningens arkitekturMobiCloud Integration APIMobiCloud PlatformMobiCloudClient APITågkompanietKustomiseringarAndroid, iOSTågkompanietWebbgränssnittFORD(Incident Reporting)Trafikverket(Live Traffic Information)Active Directory(IT Back Office)MobiCloudCloud-hostedMobility Platform
  30. 30. Varför en hybridklient?Åtkomst Prestanda Kostnad ”App Store”Godkännande-processNativeHybridWebFullständigFullständigMycket snabbSnabb till mktsnabbÖverkomlig Tillgänglig Endast delvisTillgängligDyrt för multiplaplattformarTvingande (iOS)Begränsad Snabb Överkomlig IngenEj tillgänglig
  31. 31. MobiCloud’s Hybrida ModellHTML5 App HTML5 App HTML5 App• Tillgång till hårdvara• Tillgång till kommunikation• Offline-support• Portabel affärslogik• Portabla vyerAppear Native behållare
  32. 32. Tågkompaniet Project – Awards 20132013 WinnerEuropean User Awards for Networking2013 WinnerCommunications Mobility Solution ofthe Year2013 Finalist2013 Finalist
  33. 33. MobiCloud Sammanfattning• Framtissäker mobilitetsplattformo Molnbaserado Företagsinriktado “Context-aware• Färdiga lösningaro Vertikala marknadsplatsero Interna vs publika appstores• Snabba upp utvecklingsarbeteto Färdiga mallar för appso Suport för Cross-plattform & Nativeo Öppna API:n och SDKs
  34. 34. Gå med i MobiCloud nu!
  35. 35. Mobility. Made simple.Kontakt:info@mobicloudproject.euTack!

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