Integrating Mobile Technology in the Construction Industry


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Mobile technology has tremendous potential to transform the way civil engineering and construction is delivered – throughout the lifecycle from planning through execution to decommissioning. This webinar illustrates how the EU MobiCloud project is helping to deliver on this potential using a novel IT infrastructure for developing and managing construction orientated mobile applications

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Integrating Mobile Technology in the Construction Industry

  1. 1. Integrating Mobile Technology in the Construction Industry MobiCloud Project Webinar Series Presented by Martin Wilson (Appear) and Katie Swanick (Costain)
  2. 2. MobiCloud - Project Overview Founding partners 2
  3. 3. Enterprise Mobility Timeline 1996 2006-2011 1999 2003 2013 - 2020 3
  4. 4. Mobility and IT : A Time of Change (Gartner) • Rise of tablets ” 80% of businesses will enable workforce on tablets” • BYOD, CYOD ”By 2014, 90% of organizations will support corporate applications on personal devices” • Enterprise stores ”By 2015, 60% of organizations will use private app stores to deliver business apps on media tablets and smartphones” • Rise of social ”By 2015, 10% of your online ”friends” will be nonhuman” • Information Complexity “Context-aware computing is a game-changing opportunity for enterprises and CIOs” .. Context - Next level of SOA (CODA/Gartner) 4
  5. 5. Workforce Mobility Challenges • Changing needs of mobile worker – Enterprise Mobility not just ”Mobile Office” Large IT vendor systems slow to adapt Separation of ”Work” and ”Home” – • Perceived Blurring of IT and Mobility – • How to access data easily via laptop, desktop, PDA? – • Mobility requires a different approach supporting rapid change Lots of experimental projects underway – Need more cost effective route to support mobility projects 5
  6. 6. Mobility Solves Workforce Challenges Social media integration, Training apps, collaboration, proactive information, flexible rostering, e.g. site diary Apps for third party service providers, proactive customer information, dashboards, .. Record taking, supply chain communication, apps for temporary employees and subcontractors, collection of data and reporting, shared project visibility. Construction Industry Challenges and Objectives Customer Reliability and Dependability Make it easier to collect, distribute and communicate data, automatically and proactively e.g. Defect reporting, M2M Apps Employees Safety Communication between (nearest) colleagues, and contractors, police, lone worker, “emergency button”, mass communication, site policy, permits Project Delivery Value and Sustainability Value - reduce the cost of purchasing equipment by sharing it across the business Environment impact 6
  7. 7. Construction Appstore • Site Procedures • Project Processes, including work assignment sign-off and quality auditing • Business Processes Construction • Incident Management and Reporting • Automation and Management of Safety Permits • Management of Assets 7
  8. 8. Corporate Appstore Benefits Integration App Development Deployment Developers IT Mgr Manage corporate mobile applications across their entire lifecycle, from development to deployment and support Managers Analytics Use Support Users Diagnostics Troubleshooting Management 8
  9. 9. Corporate Appstore Infrastructure Platform SDK Ready-made Apps Agile Development Continuous Integration & Testing Change Management Employee Appstore 9
  10. 10. Key Technology Challenges • Platform vs Silos – taking control – Early trial silos will grow and become full production silos, so adopt a platform approach – It’s good to let your business units run wild with new application ideas, but it will be costly to let them do so without guidance – A failed trial is one more nail in the coffin of your mobility strategy: you only have one chance to impress your end-users, get it right from the start! Platform SDK Ready-made Apps Agile Development Continuous Integration & Testing Change Management 10
  11. 11. Key Technology Challenges • Ensuring robust and cost-effective integration with legacy systems: rich SDK – About 50% of a new enterprise mobile application’s code is related to the back end integration connector – Poorly designed connectors are a major point of failure of the overall system – The connector needs to support the current back-end configuration (and any subsequent upgrade that the back-end vendor will implement without letting you know!) Platform SDK Ready-made Apps Agile Development Continuous Integration & Testing Change Management 11
  12. 12. Key Technology Challenges • Re-using existing code base: ready made apps vs custom developments – Forget about “there is already an app for everything in public appstores” – But don’t try to reinvent the wheel every time a new business request comes and spend 6 months building a new app from scratch Platform – Best of both worlds: ready-made enterprise app templates that can be easily customized to your needs SDK Ready-made Apps Agile Development Continuous Integration & Testing Change Management 12
  13. 13. Key Process Challenges • Involving end-users as early as possible in design phase : agile development • Keeping flexibility during deployment phase: continuous integration and testing • Ensuring end-user adoption and compliance: change management Platform SDK Ready-made Apps Agile Development Continuous Integration & Testing Change Management 13
  14. 14. MobiCloud Ecosystem Application Developers MobiCloud SDK System Integrators MobiCloud Platform CONTEXT CLOUD CROSSPLATFORM Independent Software Vendors Business Users SaaS Providers 14
  15. 15. MobiCloud Architecture Connecting Back-End Systems To Field Service Employees Operations Team Leader Field Employees Back End ERP Systems IT Support 15
  16. 16. Cloud – Cheaper, Leaner, Faster • Flexible capacity • Switch to OPEX = immediate ROI • Pay as you go • Continuous deployment = supporting rapid end-user iterations for maximum benefits 16
  17. 17. Context – Enhanced Workflow Right Information Right User Right Place Right Time GPS: N 59°38.304’ E 17°56.368' ID: Certified Engineer #42 Current Task: Airframe Check External Temperature: -10⁰C Asset Number: LN-RRB Closest Mechanic: Larsson, Ulf 17
  18. 18. Context – Advanced Ergonomics Context Status Info (ex location, route, etc.) Context-aware shortcuts (most relevant applications) Context-filtered messages Context Strategy : Deliver genuine and ergonomic ‘app experience’. Apps must deliver a true business functionality related to core business processes, unlike many apps that are merely pared-down websites disguised as apps. 18
  19. 19. Cross Platform – Native vs HTML5 • Native, Hybrid or Web? • Show of Hands – How many type of OS are you planning to support: 1,2,3, more? – Have you selected an architecture: none yet, native, web, hybrid, other? • Mobile Development Myths 19
  20. 20. Building the Ecosystem Membership Acceptance Criteria Type Community Membership This will be open all individuals or companies that express an interest and provide a valid email address. They will be added to the list and receive all public notifications about the project Early Adopter Program This will be open to developers or customers that express an interest and fill a simple survey form to describe their goals in joining the program. Upon joining they will receive an account in the MobiCloud Showroom where they can test specific demo applications. They will also receive access to the MobiCloud SDK and documentation, without any dedicated support. Associate Member Program This will be open to individuals or companies that express an interest in using the MobiCloud infrastructure to run their own pilots and pay a yearly fee. Upon joining they will receive access to the MobiCloud SDK and the MobiCloud certification training. Upon successfully completing the training, they will be listed as certified developers or certified system integrators in the MobiCloud Store website.
  21. 21. Join the MobiCloud Community:
  22. 22. Mobile cloud applications for field engineers: Costain's experience deploying tablet-based solutions in the field. Katie Swanick, Costain
  23. 23. Agenda • Costain Overview • Current Solutions and Challenges • Construction Appstore and Mobility Transformation • Site Diary Application 23
  24. 24. Costain • Global engineering solution provider • Predominantly construction (60%), consultancy (25%), care and maintenance (15%) • Currently 5000+ employees • Record future order book of £2.9bn • Multi award winning – Top 100 admired companies – Contractor or the Decade – British Construction Industry Award for best practices 24
  25. 25. Costain Expertise Nuclear Rail Airports Water Education Highways 25
  26. 26. Current Challenges • Engineers and supervisors – considerable time spent on site on a day to day basis • Long working days • Considerable amount of paperwork associated with site activities • Health and Safety (S.H.E.), quality, asset management, quantity surveying, material/plant, site diaries • Inefficient time spent between site and office • Lack of real-time data leading to inaccuracies in records 26
  27. 27. Mobility Transformation @Costain • Developing a series of user cases to help drive efficiencies in time and cost into current processes both on site and in other areas of the business • Identifying key user cases and develop these into working mobile applications for trial and release across the business • Creating a full suite of apps to replace inefficient paper based and disjointed processes on site, whilst backing up data in a cloud based system • Offering these apps to Costain employees and subcontractors in an corporate app store set up 27
  28. 28. Construction Appstore • Site Procedures and Checklists • Project Processes, including work assignment sign-off and quality auditing • Business Processes Construction • Incident Management and Reporting • Automation and Management of Safety Permits • Management of Assets 29
  29. 29. Site Diary UK Construction News : “The average value of construction disputes in the UK has risen to £6.5M [SEK 70M], while they have become more timeconsuming, taking an average of 8.7 months to resolve” Source : Problems with Today’s Site-Diary • Inaccuracy of data, events not being recorded in real time • Separation of evidence - photos and written records are stored and filed differently • Project delays due to difficulties locating historical data • Lost or damaged records from existing paper based and non-centralised data storage approaches. 30
  30. 30. Current Paper Solutions 31
  31. 31. Site Diary User Case • Simple capture, recording and review of detailed reports. • Pictures can be attached to events and act as important confirmation of activities. • Using context, information entered into the site diary is simplified using pre-configured choices – for example events are categorized using flags and drop down menus. 32
  32. 32. Events timeline 10/24/2013 Copyright Appear, 2012 34 34
  33. 33. Change date 35
  34. 34. New event (1/4) 36
  35. 35. New event (2/4) 37
  36. 36. New event (3/4) 38
  37. 37. New event (4/4) 39
  38. 38. Web Back-end 40
  39. 39. Site Diary – Cost Benefit Analysis • Quantitative – Time Saved Searching – Improved cost effectiveness of handling claims – Improved oversight (accuracy) of subcontractor billing Time saved recording 30,000 EUR Time saved searching 46,000 EUR Time Saved Recording – Amount saved annually assuming 50 users Avoidance of Litigation – Source of saving Improved cost effectiveness of 590,000 EUR claims handling Total • 666,000 EUR Qualitative – Avoidance of Litigation – Safety – Record quality – Job Satisfaction – Process Improvement – Cultural Change Case Study from MobiCloud EU Project developed by Appear with Costain and COMIT 41
  40. 40. Q&A
  41. 41. Site Diary Demonstration
  42. 42. Try Site Diary for 30 days, free at Join the MobiCloud Community: