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This document contains confidential material for exclusive use
of our potential clients. The material, ideas, concepts & people
presented in these documents are to be used by your business
exclusively to evaluate our capabilities to provide value to your
business. This information and the ideas herein may not be disclosed
to anyone outside of your business or be used for purposes other than
the evaluation of our capabilities. Your business and all its
representatives, are bound by the confidentiality statement in our Non
Disclosure Agreement & Non solicitation agreement of our people &
resources
Confidentiality, Non Disclosure & Non Solicitation Agreement
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People/
Organization
Specialist
Teams
Change
management
Domain
Focus
Process
Standard
processes
Service Level
Agreements
F& A Value
chain
Stronger
Control
Technology
Call Center
System ERP System
Business
Intelligence
Application
Internet/
Intranet
Technologies
Consolidated Structure
Cost Savings
Staff optimization
Independent business
Entity
From Business case design to Service delivery Go-Live….Illustrative
Critical Shared Service Components McTranz Capabilities &
Expertise
in EU, North America, Apac, MEA
• SSC Business Case Design
• Businesses Due diligence
• Site selection
• Site & infrastructure build out
• Staffing & Resourcing
• Work Transition
• Knowledge Transfer training
• Complete Project management
• Governance
• Onshore Change management
• Service delivery launch
Shared Services Set up Offering
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Benefits & Evaluation Criteria Sought- Illustrative
Benefits sought from BPO
High
importance
(%)
Increased flexibility to handle
peaks & troughs of activity
85
Improved cost-effectiveness
of transactional services
83
Standardization of service
Collapsing timeframe to
achieve change
Improved quality of service 75
Access to new processes &
technology
Access to scarce skills
Vendor selection
criteria
High
importance
(%)
Business process
knowledge
98
Day-to-day operational
expertise
Offshore delivery-
service Transition
capability
82
Proven experience in
your industry sector
80
Ability to reduce
transactional costs
Ability to add business
value
Deciding to Insource or outsource is a complex decision that is impacted by many dimensions:
Key Considerations- Insource vs. Outsource
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HR Capital Management - Platforms
Confidential – McTranz Proprietary
Global Core Human Capital Mgmt
Workforce Mgmt
Workforce Delivery
Talent Mgmt
HR Analytics
Workforce Lifecycle Mgmt
Organization Mgmt
Compensation Mgmt
Absence Mgmt
Benefits Mgmt
Cloud Connect for Benefits
Personnel Mgmt
Organizational Mgmt
Travel Mgmt
Time Mgmt
Payroll
McTranz has experience in best in class ERP
PeopleSoft Workday SAP
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AFS Management Operating System Overview
Plug & Play Model : McTranz PMO
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Managing ALL
PMO
Workstreams
Strong
Experience
across
Offshoring
cycle
Expertise
across
Industry
Verticals
Project resources Ready availability
Reduced Lead time
Big Savings
1. Understand Your Current challenges, gaps ?
2. Work with you to design solution
3. Help you Bridge the capability & strategy gaps you need to get there
Our Suggested approach
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Company Description
• Fortune 100 global Utilities brand
• Presence in 120 countries
• Major Presence across US & Europe
• Utilities brand, recently integrated mutiple
new businesses in its fold
• 230 HR FTEs
Client Challenge
• De-Centralized HR Global Operations
• Completely non standard processes with
120 processes
• 27 legacy systems platforms
• 6 IT help desk testing processes
• Reporting challenges
• High costs, huge process defects
• Customer & vendor dissatisfaction
• Our end to end ownership
• Designed Transformation into 3 phases- Design, Build, Operate
• Created 103 standard processes from scratch
• Defined measures, KPIs
• Deployed SAP, worked closely with IBM , did testing
• Trained teams
• Worked closely with the client to implement the new to-be model and
did governance, change management.
Our Team’s Solution & Transformation Approach
• Business successfully implemented 103 new processes
• Within Timelines
• 75% of systems were integrated into SAP modules
• Savings of over $ 13 mm
Key Results & Benefits
Case Study 2- Utilities global HR Transformation
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11. solutions@McTranz.com
McTranz Solutions Private Ltd.
India I North America I Philippines I UK
Phones +91. 22 67000781
+91. 99877 08811
+44. 77843 36344
Email Solutions@mctranz.com
www.McTranz.com
Thank You
Confidential – McTranz Proprietary