2013 profile & analysis chain restaurant operators 69 pgs

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2013 profile & analysis chain restaurant operators 69 pgs

  1. 1. 2013 Profile & Analysis: Chain Restaurant Operators® TABLE OF CONTENTS INTRODUCTION Executive Summary.......................................................................................................2 Details & Definitions ......................................................................................................7 Explanation of Data Elements........................................................................................8 Statistical Analysis of Contents.................................................................................... 11 Index of Leading Companies - Ranked by Foodservice Sales - United States............20 Index of Leading Companies - Ranked by Units - United States.................................24 Index of Leading Companies - Canada........................................................................26 Index of Leading Companies - Hotel/Motel Operators.................................................27 Index of Leading Companies - Foodservice Management Operators..........................27 Foodservice Industry Profile.........................................................................................28 Franchise Headquarters...............................................................................................38 Major Mergers & Acquisitions.......................................................................................43 State Restaurant Associations.....................................................................................46 Major Trade Associations.............................................................................................54 Calendar of Major Trade Shows...................................................................................66 Exclusions Index..........................................................................................................69 WARNING: It has come to the attention of Chain Store Guides, LLC that subscribers to som­e of its publications have, on occasion, used these publications to compile mailing lists, marketing aids, and/or other types of data, which are sold or otherwise provided to third parties. Such use may be illegal and a violation of the federal copyright laws. Chain Store Guides, LLC intends to exercise its right to prohibit and punish such misuse.
  2. 2. Chain Store Guide®2 CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Happy 80th Birthday, Chain Store Guide! The year was 1933, the heart of the Great Depression. Unemployment was 25%, banks were failing, and strong winds across the Midwest stripped the top soil from drought-stricken farms to begin several years of the infamous Dust Bowls. If you were lucky enough to have a job, average wages were $1,550 per year. Across the Atlantic, Adolph Hitler became Chancellor of Germany and opened the first concentration camp, setting the stage for what would become World War 2 a few years later. Franklin D. Roosevelt became the 32nd President of the United States and immediately set to work addressing the many issues the country was facing through his New Deal initiatives. Perhaps the only bright spot for some people was the repeal of the 18th Amendment, effectively ending national prohibition. That same year a visionary young businessman named Irving Slobod founded what would become Chain Store Guide when he saw the realization of his dream of creating truly effective business directories that would focus on distinct individual markets. His directories would include companies across the nation and would provide such vital information as the full address, the number of stores operated, and the name of at least one senior executive at each company. The list would be broken out by state then by city within each state. He published the first such directory in 1933, titled The List of Restaurant Chains. It contained information that Irving had personally verified and included listings for no more than a few hundred companies. The direct descendant of Irving’s brainchild is now the Database of Chain Restaurant Operators, a compilation of more than 7,000 restaurant-operating companies in the U.S. and Canada that is updated continuously by Chain Store Guide. As Irving Slobod recognized, nothing replaces primary research to ensure accuracy and currency of data, and CSG has maintained this level of scrutiny for the past 80 years. The Threadbare Thirties The economy has certainly come a long way over the past 80 years, and so have consumer tastes and habits. In the 1930s, choices for dining out were pretty limited: automats, cafeterias, coffee shops, and full-service fine dining restaurants. With high unemployment and low wages, eating out wasn’t an option that many folks exercised. For those who did venture out, they might have found (depending on where they lived) an A&W Restaurant, Big Boy, Bridgeman’s, K&W Cafeteria, Krystal, Pat O’Brien’s, Peter Luger, S & S Cafeteria, Trader Vic’s, or White Castle.
  3. 3. 32013 CHAIN RESTAURANT OPERATORS® CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com The Fighting Forties and Fabulous Fifties The war years of the early 1940s were harsh and new restaurant businesses were slow to open – the CSG database includes only 33 new businesses founded in those years. Between 1946 and 1949, that number nearly doubled. Among the notable names that were developed during those years were Baskin-Robbins, Carl’s Jr., Dairy Queen, In-N-Out Burger, and Shoney’s. The post-war boom in the 1950s saw an increase in the availability of different types of restaurants. Bob Evans, Burger King, Denny’s, IHOP, KFC, McDonald’s, Pizza Hut, and Taco Bell are just a few of the hundreds of restaurant companies that debuted in that decade. The Swinging Sixties The ten years following the peaceful and prosperous 1950s was highlighted by massive social upheaval. The civil rights movement reached its peak, the Vietnam war was heating up and becoming increasingly unpopular, especially among young people, and the assassinations of Martin Luther King and two of the Kennedy brothers were sober reminders that the world was changing. Many of the so-called baby boomers were in college and no longer content with the status quo, not at all hesitant to protest and express their dissatisfaction. Amid the turbulence, Pete’s Super Submarines was opened by a teen-ager named Fred DeLuca in 1965 as an effort to earn enough money for college. That little sandwich shop is now the Subway system, operating nearly 40,000 stores in 100 countries around the world. Arby’s, Blimpie, Captain D’s, and Hardee’s also began selling their sandwiches in that decade. Huddle House, the restaurant that famously never closes, opened its first door in 1964 and was marketed as a place for customers to “huddle” after the big Friday night football games. Red Lobster and Ruth’s Chris Steak House started operating to serve the needs of a more adult diner. The Disco Era By the 1970s, the world was a little more settled. The Vietnam war came to an unsatisfactory conclusion with the fall of Saigon. The hippies had gone home, and disco dominated the music and fashion scene. Women took to the streets and the halls of Congress demanding equal rights, and Richard Nixon was forced to resign in the wake of the Watergate scandal. The 1970s were boom years for restaurant growth, with nearly 800 companies in the CSG Database debuting between 1970 and 1979. Women were an increasingly large part of the workforce during this time: According to U.S. government numbers, the participation rate of married women jumped from 27.6% in 1960 to 39.7% in 1970 up to 54.1% by 1980. Married women often have families so this movement of women into the workplace began to signal the increasing importance of quality time with their loved ones. Casual-dining chains such as
  4. 4. Chain Store Guide®4 CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Bennigan’s, Cheddar’s, Cheesecake Factory, Houlihan’s, Ruby Tuesday, and Tony Roma’s all premiered during that decade, offering consumers a relaxed, friendly atmosphere where they could congregate with family and friends over adult beverages and eat mostly American food that they didn’t have to cook themselves or clean up after. Perhaps because of the burgeoning Subway chain, the era also saw the proliferation of sandwich chains, including Au Bon Pain, Jason’s Deli, Cousins Subs, Mr. Submarine, Port of Subs, and Potbelly Sandwich Works. There was also an increasing emphasis on ethnic food, especially from south of the border. Taco Cabana, Taco Mayo, and Taco Maker joined the growing Taco Bell chain in bringing Mexican food to the masses. Baja Cantina, Chili’s, El Toro, Hacienda Mexican Restaurants, King Taco, Mighty Taco, and others were part of the movement. Starbucks served its first cup of coffee in 1971, launching the gourmet coffee trend that continues up to today. The Decade of Decadence In 1987, Ronald Reagan challenged the Soviet Union’s leader Mikhail Gorbachev to “tear down this [Berlin] wall.” By the end of the decade Germany was reunified, and the Soviet Union was unraveling. The computer age was well and truly underway with the introduction of personal computers into offices and homes. On the foodservice front, the 80s were the decade of the chicken wing. The most commonly accepted version of the origin of the Buffalo wing phenomenon is that they were first served at the Anchor Bar in Buffalo, NY, in the mid-60s, and were created by the bar’s owner to 1) serve unexpected company, 2) prevent them from going to waste or 3) provide a treat on late Friday night to serve their Catholic customers who hadn’t eaten meat all day. Wings were typically discarded by restaurants at the time, so finding a profitable use for them was like found money. In 1982, Buffalo Wild Wings opened its first restaurant, followed the next year by Beef ‘O’ Brady’s then Hooters in the mid-decade. We also saw the start of The Wing Machine, Wings N Ribs, and Wings to Go. Another trend noted at the time was a growing desire for gourmet ice cream and treats. Feeding this appetite were Bruster’s, Cinnabon, Cold Stone Creamery, Culver’s, Dippin’ Dots, and Marble Slab Creamery. Sandwich chains continued to proliferate with the openings of Jersey Mike’s, Penn Station, Philly Franchising. Five Guys Burgers & Fries and Panera Bread ushered in the era of what we now call fast-casual foodservice, with food prepared to order but a lower price point than a traditional casual dining location. More coffee houses opened under the Barnie’s and Joffrey’s name.. Many of the other restaurant operators that began in that decade were franchisees of varied concepts as the idea of the franchise business model caught on. Among the more than 1,200 restaurant companies founded in those ten years was a proliferation of many different types of ethnic chains, ranging from Mexican to pizza to Chinese to Italian to Vietnamese and beyond.
  5. 5. 52013 CHAIN RESTAURANT OPERATORS® CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com The 1990s began with the invasion of Kuwait by the troops of Iraq’s president Saddam Hussein. Although the invaders were quickly turned back by a coalition force from 34 nations, it foreshadowed the violence that was to come. The World Wide Web became available to the public, and computers continued to revolutionize how business was done, particularly as Microsoft technology grew in popularity and dominance. There were two major foodservice trends in the 1990s: the growing popularity of the fast-casual service model and the desire for more and better gourmet coffee. Building on the popularity of the new fast-casual chains Panera and Five Guys, restaurateurs such as Steve Ells, Steven Kolow, and Aaron Kennedy developed the Chipotle, Boston Market, and Noodles & Co. brands. Other well-known fast-casual chains that were started during those ten years are Atlanta Bread, Camille’s, Cosi, Firehouse Subs, Pei Wei, and Qdoba. The service model lends itself well to items such as sandwiches, salads, and some ethnic foods, including Mexican and Chinese. The basic characteristics for most of these chains are the lack of freezers and deep-fryers and the availability of customized, made-to-order food. For time- starved consumers, the allure of fresher and healthier food has proved undeniable. Two decades after Starbucks debuted in Seattle in 1971, the company was up to 125 locations. By 1992, there were more than 250 Starbucks coffee houses, and by the end of the decade, there were more than 2,000. The job title of Barista entered the American vocabulary. Among the companies that took note and began their own caffeine-fueled operations during those years are such well-known brands as Caribou Coffee and Tully’s, along with regional brands such as Bad Ass Coffee of Hawaii, Blenz, Jittery Joe’s, and Port City Java. Buffalo wings continued to be a money-maker for companies, and the decade saw the entry of Wingstop, Wild Wing, and Wing Zone into the market. The New Millennium As in the decade before, the 2000s began with violence and carnage as terrorists attacked America on its own soil. The attacks profoundly altered America’s complacency but did not stifle the American spirit. The second Gulf War is finally winding down, and the effects of what has been a worldwide recession are starting to ease. During this decade, the U.S. inaugurated its first non-white president, a milestone that Dr. Martin Luther King would have celebrated. In the restaurant industry, the 21st century has seen the explosion of the fast- casual gourmet hamburger. At the start of the decade, the most well-known of the “better burger” chains, Five Guys Burgers & Fries, had a grand total of five locations. At the end of 2012, that number had swollen to more than 1,100. Trying to cash in on this movement have been a number of burgermeisters, including BGR The Burger Joint, Cheeseburger Bobby’s, The Counter Burger, Smashburger, and Square One. Established restaurant-operating companies jumped into the
  6. 6. Chain Store Guide®6 CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com competition with Front Burner Brands (The Melting Pot) opening Burger 21 locations, Bold Foods (headed by celebrity chef Bobby Flay) debuting Bobby’s Burger Palace, and Red Robin Gourmet Burgers Inc. introducing its Burger Works concept, a stripped-down version of its casual dining model. Coffee and Buffalo wing restaurants have continued to be popular, as are ethnic and other fast-casual concepts. Throughout the past 80 years, Chain Store Guide’s customers have seen the evolution of Irving Slobod’s simple idea of basic contact information compiled in a print directory to the complex and detailed CSG digital database that exists today. He would be proud of the legacy he left behind and the work that Chain Store Guide employees continue to put into it every day. Our customers have always had access to the most current and accurate information on the planet, and we plan to continue Irving’s heritage for the next 80 years and beyond. If you have suggestions on how Chain Store Guide can continue to progress to better meet your needs and help your business progress along with us, please contact Senior Editor Linda Helman at lhelman@chainstoreguide.com. Chain Store Guide Business Leads | Market Research Celebrating 80 Years
  7. 7. 72013 CHAIN RESTAURANT OPERATORS® CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com CRITERIA FOR INCLUSION To be included in this directory, companies must generate at least $1,000,000 in annual foodservice sales, either sys- temwide or corporate. Below are the types of business included in this directory: Chain Restaurant Operators - Chain restaurant companies in this directory must operate two (2) or more units. Example: McDonald’s Corporation Foodservice Management Operators - Companies that are indicated with a (=) are those whose primary business is to provide on-site foodservice management and which have at least two (2) foodservice management accounts. Example: ARAMARK Inc. Foodservice Operations - Bowling Alley - Companies whose primary business is the operation of bowling alleys but which provide foodservice (in-house snack bars and restaurants) as a secondary operation. Example: AMF Bowling Centers Foodservice Operations - Casinos - Companies whose primary business is the operation of casinos but which provide on-site foodservice as part of its operations. Example: Caesars Entertainment Foodservice Operations - Hotel/Motels - Hotel/motel companies that are indicated with a cross (:) must control two (2) or more foodservice operations. The company may own and operate its hotels; own but not manage the hotels; or manage but not own the hotels. A company which only franchises out, i.e., sells the rights to use a name (Shoney’s Inn), is not qualified. A company which acts only as a referral service (Best Western, Budget Host) is not qualified. Example: Hilton Worldwide Foodservice Operations - Movie Theatre - Companies whose primary business is the operation of movie theatres but which provide foodservice (concessions) as a secondary operation. Example: AMC Entertainment. Foodservice Operations - Theme Parks - Companies whose primary business is the operation of theme parks and family amusement centers but which provide foodservice as a secondary operation. Example: Six Flags Nontraditional Foodservice Operators - Companies which provide foodservice as a secondary operation, e.g., discount stores, department stores; revenues from foodservice are less than 50% of total sales. Example: Kmart Corp. Details & Definitions
  8. 8. Chain Store Guide®8 CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Alcohol Sales - This is the percentage of revenue derived from beer, wine and/or liquor sales. Alcohol Served - This lists the types of alcoholic beverages served. Areas of Operation - This lists the US states and territories and Canadian provinces in which the company operates. Average Check - This is the average amount spent for each meal for one person (breakfast, lunch, and/or dinner). Branch Offices - This is the name and location of the company’s branch offices. Catering Services - This indicates the company provides off-premises catering at the place of customer’s request (e.g., banquet hall). Most restaurants will provide on-premises catering upon request. Co-Branding - This indicates the name of other restaurant concepts or brands which have agreed to operate at the same location. Most are quick-service operations located in gas stations, food courts, convenience stores or in single units with shared signage through franchise licenses. Company Email - This is the address at which the company receives electronic mail. Personal email addresses are not included. Company-Owned Units - This indicates the number of units owned and operated by the company and excludes franchised units. Distribution Centers - This lists the locations in which the company operates distribution centers. Divisional Offices - This is the name and location of the company’s divisional offices. Fax Number - This is the company’s primary fax number. Foodservice Management Operator - The (=) indicator denotes a company which has on-site or contract feeding operations. Foodservice Management Sales - This is the revenue derived from foodservice management operations. Foodservice Management Venues - This lists the types of institutions for which the company provides foodservice. Foodservice Sales - This is the revenue derived from prepared food sales and includes revenue from institutional foodservice and restaurant foodservice. For chains that franchise, sales include franchise and/or license fees in addition to revenues from company-owned units. Foreign Countries - This indicates the foreign countries in which the company operates. Franchise Affiliation - This lists the name and location of the company’s franchise headquarters. Franchisee - The (l) indicator denotes a company that franchises its retail concept from another company. Franchise Headquarters - The (ä) indicator denotes a company that acts as a Franchise Headquarters for other companies. Headquarters - This is the name and location of the company’s headquarters office to which this subordinate office reports. Headquarter Offices - This is the name and location of subordinate headquarters offices for corporate listings. Hotel/Motel Operator - The (:) indicator denotes a company that operates a Hotel/Motel retail location. Internet Homepage - This is the company’s Internet homepage address. Internet Order Processing - This indicates the company sells products and collects payment via an Internet homepage. Internet Sales - This indicates the percentage of revenue derived from selling products via an Internet homepage. Key Personnel - This lists executive, administrative and buying personnel with their titles as reported by the company. Listing Type - This is the company’s position within the corporate hierarchy (e.g., corporate, subsidiary, regional, division). No listing type will appear for Headquarters companies. Explanation of Data Elements
  9. 9. 92013 CHAIN RESTAURANT OPERATORS® CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Locations Serving Alcohol - This is the number of locations seving specified type of alcoholic beverage. Mailing Address - This is the mailing address, city, state or province, and ZIP or postal code of the company, if it differs from the primary address. New Listing - The (H) indicates a company that was not included in the previous year’s edition of this publication. Notes - This is any pertinent company information that does not appear in other data elements collected. Number of Employees - This is the total number of employees of this company. Number of Locations Served - This indicates the number of separate locations served by the foodservice management accounts. On-site Distribution Center - This indicates that the company operates a distribution center at the same address. Parent Company - This is the name and location of the parent company. POS Hardware - This indicates the manufacturer and model information of the point-of-sale terminals and/or in-store POS servers utilized by the company. POS Software - This lists the developer and package of the software used by the company to support/operate its point-of-sale function. Preferred Location Types - This indicates the real-estate types in which the company operates units. Preferred Square Footage - This indicates the standard or projected size of new or remodeled units for the company. Primary Distributors - This indicates the name and location of the wholesale distributors supplying the company with food, equipment and/or supplies. (For full information on the distribution of food, equipment and supplies to restaurant operators, refer to our Directory of Foodservice Distributors). Primary Menu - This indicates the primary type of food served. Projected Openings - This is the number of units the company plans to open during the next 12 months. Projected Remodelings - This is the number of units the company plans to remodel during the next 12 months. Publicly Held - This indicates that company issues shares of unrestricted stock to the general public. Regional Offices - This is the name and location of the company’s regional offices. Restaurants in Hotels - This indicates the total number of foodservice operations in hotels/motels. Self-Distributing - This indicates the company operates its own distribution centers and distributes to its units. Subsidiaries - This is the name and location of the company’s subsidiaries. Systemwide Sales - This indicates the estimated foodservice revenue generated by units which are company-owned and/or franchised to others. Companies which only “franchise from” another company have no systemwide sales. Sales include international revenues when applicable. Total Foodservice Mgmt. Accounts - This indicates the number of foodservice management accounts the company currently serves. Total Sales - This is the most current sales figure available for the company and typically represents the company’s most recent fiscal year end. Sources for sales figures are: 1) an estimated sales figure provided by the company; 2) an exact sales figure taken from the annual report of a public company; 3) an estimate derived by CSG through industry research. CSG estimates are noted with an (e). Total Units - This is the total number of units the company currently operates and/or franchises to others. Trade Names - This indicates the trade names the company uses to do business, and the number of units operating under each name. Type of Business - This is the type of business in which the company engages. Explanation of Data Elements
  10. 10. Chain Store Guide®10 CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Type of Foodservice - This indicates the type of restaurants operated by the company, or the type of foodservice provided by foodservice management operators: l Cafeteria - self-service, varied menu, cafeteria-type line at counter. Examples: K & W Cafeteria, Luby’s. l Casual Dining - limited menu, full-service, menu identity (seafood, steaks, Italian, etc.), may serve beer, wine, liquor. Examples: Red Lobster, Ruby Tuesday, Olive Garden. l Family Restaurant - full-service, sit-down, table service, wider range menu, typically does not serve beer, wine, liquor. Examples: Friendly’s Restaurants, Perkins Restaurant & Bakery. l Fast Casual - limited menu, food prepared to order, limited table service often provided, may serve beer or wine. Examples: Panera Bread, Baja Fresh. l Fine Dining - gourmet meals, tablecloth, full service. Examples: Ruth’s Chris, Morton’s of Chicago. l Full-Service Sit-Down Dining - table service, menu selection (in foodservice management venues). l In-Store Feeder - restaurants/snack bars within existing retail units (e.g., department stores, drug stores, supermarkets, etc.). Examples: Kmart, Walmart. l Mobile Units/Kiosks - typically small foodservice units with limited menu, capable of being moved to meet demand (in foodservice management venues). l Quick Serve - quick-service/self-service, limited menu (hamburger, chicken, pizza, etc.). Examples: McDonald’s, Burger King. l Vending Machines - automated units with limited selections to provide snacks, sandwiches, beverages, etc (in foodservice management venues). Units Franchised From - This indicates the number of units franchised from a franchise headquarters. Units Franchised To - This indicates the number of units franchised to other companies. Year Founded - This is the year in which the company was established. ALSO AVAILABLE ELECTRONICALLY Areas of Expansion - This lists the states and provinces in which the company anticipates opening new stores, when provided by the company. CBSA - This is the Core Base Statistical Area code of the company, assigned by the US Bureau of Census. FIPS - This is the Federal Information Processing Standards Code assigned by the US Government. Latitude - This is the latitude coordinate of the company, based on the primary address. Longitude - This is the longitude coordinate of the company, based on the primary address. Projected Closings - This is the number of units the company plans to close during the next 12 months. Explanation of Data Elements
  11. 11. 112013 CHAIN RESTAURANT OPERATORS® CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Chain Restaurant Operators - United States Statistical Analysis of Contents Corporate Offices 27 Headquarters 5,259 Subsidiaries 3 Regionals 77 Divisions 40 Branches 1 Distribution Centers 83 Total Listings 5,490 Total Listings Companies Operate 1,624 2-4 units 4,659 Foodservice Units* 1,447 5-10 units 10,130 Foodservice Units* 1,591 11-50 units 35,801 Foodservice Units* 416 51-200 units 39,936 Foodservice Units* 94 201-500 units 28,988 Foodservice Units* 47 501-1,000 units 32,118 Foodservice Units* 43 1,001+ units 24,947 Foodservice Units* Breakdown by Number of Units (Headquarters and Subsidiaries) Companies Sales Market Share 2-4 unit companies $8,374,309,000 3.5% 5-10 unit companies $14,638,965,000 6.2% 11-50 unit companies $41,330,813,000 17.5% 51-200 unit companies $36,429,031,000 15.4% 201-500 unit companies $24,848,284,000 10.5% 501-1,000 unit companies $24,922,801,000 10.5% 1,001+ unit companies $85,861,283,000 36.3% Breakdown of Companies by Market Share (Headquarters and Subsidiaries) * All references to units include franchisor and franchised operations which could result in some double-counting of number of units. Total Personnel Listed 25,996 Total $236,405,486,000 Personnel Total Foodservice Revenues (Headquarters and Subsidiaries)
  12. 12. Chain Store Guide®12 CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Chain Restaurant Operators - United States Menu Type Companies Units** American 1,202 34,009 Asian 92 1,442 Bagels 24 1,438 Bar-B-Q 142 1,715 Cajun/Creole 29 339 Californian 28 139 Caribbean 19 207 Chicken 379 34,358 Chinese 46 2,031 Coffee 81 21,859 Eastern European 9 57 French/Continental 90 292 German 6 5 Greek/Mediterranean 64 681 Hamburger 1,428 89,106 Health Foods 28 2,133 Hot Dogs 51 1,502 Menu Type Companies Units** Indian 19 72 Italian 404 5,488 Japanese 67 477 Latin American/Cuban 27 93 Mexican 301 7,009 Middle Eastern 14 45 Miscellaneous 99 972 Pizza 591 56,642 Sandwiches/Deli 453 62,291 Seafood 335 4,865 Snacks 325 39,391 Southern 22 94 Southwest/Tex-Mex 74 2,857 Spanish 24 62 Steak 206 3,895 Steak/Seafood 155 680 Taco 233 11,207 Thai 9 30 Type of Foodservice Companies Units** Cafeteria 24 551 Casual Dining 1,805 35,948 Family Restaurant 334 14,519 Fast Casual 536 21,284 Fine Dining 520 2,470 In-Store Feeder 94 10,680 Quick Serve 2,673 305,977 Statistical Analysis of Contents Breakdown by Type of Menu (Headquarters and Subsidiaries)* Breakdown by Type of Foodservice (Headquarters and Subsidiaries)* * Companies can have more than one type of foodservice and menu. ** All references to units include franchisor and franchised operations which could result in some double-counting of number of units.
  13. 13. 132013 CHAIN RESTAURANT OPERATORS® CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Chain Restaurant Operators - United States Statistical Analysis of Contents 149 companies operating in Airports 386 companies operating in Community Malls 176 companies operating in Convenience Stores/Gas Stations 87 companies operating in Discount Dept. Stores 621 companies operating in Downtown 3,751 companies operating in Freestanding locations 37 companies operating in Grocery Stores 162 companies operating in Hotel/Motels 110 companies operating in Institutions (college/hospital) 64 companies operating in Kiosk Facilities 141 companies operating in Lifestyle Centers 36 companies operating in Mixed-Use Centers 43 companies operating in Mobile Units 201 companies operating in Office Complexes 118 companies operating in Other 67 companies operating in Outlet Malls 39 companies operating in Parks 539 companies operating in Regional Malls 67 companies operating in Stadiums 1,410 companies operating in Strip Malls 74 companies operating in Travel Plazas Breakdown by Type of Location (Headquarters and Subsidiaries)* Breakdown by Liquor Service (Headquarters and Subsidiaries) Specialty Services Offered (Headquarters and Subsidiaries) * Companies may have more than one type of location. 538 companies project 10,853 new unit openings 153 companies project 6,699 remodeled units 15 companies project 163 unit closings Breakdown of Opening/Remodeling Projections 2,277 companies serving Beer 2,134 companies serving Wine 1,777 companies serving Liquor 1,409 companies offering off-premise catering service
  14. 14. Chain Store Guide®14 CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Chain Restaurant Operators - Canada Statistical Analysis of Contents Corporate Offices 2 Headquarters 218 Subsidiaries 4 Regionals 8 Divisions 2 Distribution Centers 12 Total Listings 246 Total Listings Companies Operate 39 2-4 units 114 Foodservice Units* 38 5-10 units 264 Foodservice Units* 85 11-50 units 2,208 Foodservice Units* 41 51-200 units 4,111 Foodservice Units* 10 201-500 units 2,898 Foodservice Units* 5 501-1,000 units 3,613 Foodservice Units* 4 1,001+ units 9,004 Foodservice Units* Breakdown by Number of Units (Headquarters and Subsidiaries) Companies Sales Market Share 2-4 unit companies $188,371,000 2.8% 5-10 unit companies $307,905,000 4.6% 11-50 unit companies $1,575,400,000 23.6% 51-200 unit companies $1,917,784,000 28.7% 201-500 unit companies $442,883,000 6.6% 501-1,000 unit companies $272,747,000 4.1% 1,001+ unit companies $1,972,265,000 29.5% Breakdown of Companies by Market Share (Headquarters and Subsidiaries) * All references to units include franchisor and franchised operations which could result in some double-counting of number of units. Total Personnel Listed 1,200 Total $6,677,355,000 Personnel Total Foodservice Revenues (Headquarters and Subsidiaries)
  15. 15. 152013 CHAIN RESTAURANT OPERATORS® CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Chain Restaurant Operators - Canada Menu Type Companies Units** American 64 2,345 Asian 8 197 Bagels 3 59 Bar-B-Q 3 118 Cajun/Creole 2 24 Caribbean 1 2 Chicken 17 549 Chinese 9 376 Coffee 12 614 Eastern European 1 3 French/Continental 8 99 Greek/Mediterranean 9 517 Hamburger 27 2,595 Health Foods 5 140 Hot Dogs 2 12 Menu Type Companies Units** Indian 2 4 Italian 22 542 Japanese 7 383 Mexican 2 1 Miscellaneous 10 266 Pizza 28 1,715 Sandwiches/Deli 29 905 Seafood 9 115 Snacks 20 6,528 Southwest/Tex-Mex 2 20 Steak 12 163 Steak/Seafood 6 40 Taco 3 12 Thai 2 6 Type of Foodservice Companies Units** Cafeteria 3 48 Casual Dining 102 3,112 Family Restaurant 12 528 Fast Casual 28 1,096 Fine Dining 15 51 In-Store Feeder 4 202 Quick Serve 94 17,140 Statistical Analysis of Contents Breakdown by Type of Menu (Headquarters and Subsidiaries)* Breakdown by Type of Foodservice (Headquarters and Subsidiaries)* * Companies can have more than one type of foodservice and menu. ** All references to units include franchisor and franchised operations which could result in some double-counting of number of units.
  16. 16. Chain Store Guide®16 CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Chain Restaurant Operators - Canada Statistical Analysis of Contents 18 companies operating in Airports 51 companies operating in Community Malls 8 companies operating in Convenience Stores/Gas Stations 2 companies operating in Discount Dept. Stores 50 companies operating in Downtown 154 companies operating in Freestanding locations 4 companies operating in Grocery Stores 12 companies operating in Hotel/Motels 20 companies operating in Institutions (college/hospital) 10 companies operating in Kiosk Facilities 4 companies operating in Lifestyle Centers 4 companies operating in Mobile Units 29 companies operating in Office Complexes 6 companies operating in Other 9 companies operating in Outlet Malls 3 companies operating in Parks 78 companies operating in Regional Malls 7 companies operating in Stadiums 109 companies operating in Strip Malls 4 companies operating in Travel Plazas Breakdown by Type of Location (Headquarters and Subsidiaries)* Breakdown by Liquor Service (Headquarters and Subsidiaries) Specialty Services Offered (Headquarters and Subsidiaries) * Companies may have more than one type of location. 46 companies project 365 new unit openings 20 companies project 520 remodeled units 4 companies project 19 unit closings Breakdown of Opening/Remodeling Projection) 121 companies serving Beer 117 companies serving Wine 104 companies serving Liquor 90 companies offering off-premise catering service
  17. 17. 172013 CHAIN RESTAURANT OPERATORS® CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Foodservice Management Operators - United States and Canada Statistical Analysis of Contents Corporate Offices 1 Headquarters 103 Subsidiaries 7 Regionals 23 Divisions 17 Branches 46 Total Listings 197 Total Listings * Companies can have more than one type of foodservice and management venue. Total Personnel Listed 939 Total $42,987,691,000 Personnel Total Foodservice Revenues (Headquarters and Subsidiaries) Breakdown by Type of Foodservice (Headquarters and Subsidiaries)* Breakdown by Foodservice Management Venues (Headquarters and Subsidiaries)* Companies Type of Foodservice 67 Cafeteria 4 Fast Casual 25 Full-Service Sit-Down Dining 8 Mobile Units/Kiosks 33 Quick Serve 28 Vending Machines Companies Type of Foodservice 69 Business and Industry 49 College and University 37 Health Care 6 Lodging 8 Military Feeding 25 Other 15 Parks and Recreation 12 Prison Feeding 37 Schools 10 Sports Venues 17 Transportation 2 Travel Plazas
  18. 18. Chain Store Guide®18 CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Hotel/Motel Companies - United States and Canada Statistical Analysis of Contents Corporate Office 1 Headquarters 211 Subsidiaries 3 Regionals 5 Divisions 1 Total Listings 221 Total Listings * Companies can have more than one type of Foodservice. Total Personnel Listed 2,119 Total $23,342,690,000 Personnel Total Foodservice Revenues (Headquarters and Subsidiaries) Breakdown by Type of Foodservice (Headquarters and Subsidiaries)* Breakdown by Number of Restaurants in Hotels (Headquarters and Subsidiaries) Companies Type of Foodservice 6 Cafeteria 197 Casual Dining 16 Family Restaurant 16 Fast Casual 134 Fine Dining 44 Quick Serve 16,134 Restaurants
  19. 19. 192013 CHAIN RESTAURANT OPERATORS® CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Breakdown by Total Companies State Listings Alabama 75 Alaska 14 Arizona 117 Arkansas 52 California 661 Colorado 156 Connecticut 80 Delaware 28 District of Columbia 25 Florida 409 Georgia 224 Hawaii 31 Idaho 28 Illinois 277 Indiana 89 Iowa 45 Kansas 90 Kentucky 104 Louisiana 79 Maine 34 Maryland 103 Massachusetts 169 Michigan 165 Minnesota 109 Mississippi 46 Missouri 121 Montana 19 Nebraska 45 Nevada 62 New Hampshire 21 New Jersey 123 New Mexico 45 New York 298 North Carolina 165 State Listings North Dakota 10 Ohio 248 Oklahoma 75 Oregon 66 Pennsylvania 193 Puerto Rico 18 Rhode Island 18 South Carolina 80 South Dakota 14 Tennessee 156 Texas 468 Utah 61 Vermont 11 Virgin Islands 1 Virginia 139 Washington 110 West Virginia 28 Wisconsin 71 Wyoming 15 Total 5,891 CANADA Province Listings Alberta 27 British Columbia 49 Manitoba 14 New Brunswick 6 Newfoundland/Labrador 1 Nova Scotia 5 Ontario 115 Prince Edward Island 1 Quebec 40 Saskatchewan 5 Total 263
  20. 20. Chain Store Guide®20 CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Rank Company, Headquarters' Location Latest Preceding Prior Page 1 McDonald's Corporation, OAK BROOK, IL $27,567,000,000 $27,006,000,000 $24,074,600,000 417 2 YUM! Brands Inc., LOUISVILLE, KY1 $13,633,000,000 $12,626,000,000 $11,343,000,000 491 3 Starbucks Corporation, SEATTLE, WA2 $11,744,788,000 $10,639,876,000 $9,838,709,000 1148 4 Darden Restaurants Inc., ORLANDO, FL3 $7,998,700,000 $7,500,200,000 $7,113,100,000 282 5 Bloomin' Brands Inc., TAMPA, FL4 $3,987,795,000 $3,841,443,000 $3,628,466,000 300 6 Brinker International Inc., DALLAS, TX5 $2,820,722,000 $2,761,386,000 $2,858,498,000 1020 7 Walmart Stores Inc., BENTONVILLE, AR $2,744,900,000 $2,641,860,000 $2,602,610,000 42 8 Chipotle Mexican Grill Inc., DENVER, CO $2,731,224,000 $2,269,548,000 $1,835,922,000 187 9 The Wendy's Company, DUBLIN, OH $2,436,207,000 $2,355,250,000 $2,277,012,000 847 10 Target Corporation, MINNEAPOLIS, MN $2,158,800,000 $2,053,980,000 $1,973,580,000 621 11 Cracker Barrel Old Country Store Inc., LEBANON, TN $2,011,978,000 $1,932,941,000 $1,911,662,000 983 12 Panera Bread Company, SUNSET HILLS, MO $1,981,358,000 $1,685,744,000 $1,407,352,000 659 13 Burger King Worldwide Inc., MIAMI, FL $1,966,300,000 $2,335,700,000 $2,502,200,000 273 14 Army & Air Force Exchange Service (AAFES), DALLAS, TX $1,836,860,000 $1,749,651,000 $1,728,140,000 1018 15 Doctor's Associates Inc., MILFORD, CT6 $1,810,000,000 $1,660,000,000 $1,520,000,000 215 16 Landry's Restaurants Inc., HOUSTON, TX7 $1,800,000,000 $1,207,000,000 $937,752,000 1049 17 Pilot Flying J, KNOXVILLE, TN $1,775,000,000 $1,775,000,000 $1,707,000,000 980 18 The Cheesecake Factory Incorporated, CALABASAS HILLS, CA $1,756,556,000 $1,685,034,000 $1,586,274,000 64 19 Panda Restaurant Group Inc., ROSEMEAD, CA $1,650,000,000 $1,568,300,000 $1,406,000,000 131 20 Walt Disney World Co., LAKE BUENA VISTA, FL $1,550,000,000 $1,420,000,000 $1,291,320,000 267 21 Jack in the Box Inc., SAN DIEGO, CA8 $1,544,971,000 $1,662,344,000 $1,899,553,000 139 22 Bob Evans Farms Inc., COLUMBUS, OH $1,339,744,000 $1,356,936,000 $1,411,092,000 838 23 CKE Inc., CARPINTERIA, CA9 $1,326,000,000 $1,280,327,000 $1,330,645,000 68 24 Ruby Tuesday Inc., MARYVILLE, TN $1,325,836,000 $1,265,162,000 $1,194,796,000 984 25 Texas Roadhouse Inc., LOUISVILLE, KY $1,263,331,000 $1,109,226,000 $1,004,993,000 489 Chain Restaurant Operators - United States Ranked by Foodservice Sales Index of Leading Companies 1 Includes KFC, Pizza Hut, Taco Bell 2 Includes Seattle’s Best, Starbucks Coffee 3 Includes Bahama Breeze, Eddie V’s, LongHorn Steakhouse, Olive Garden, Red Lobster and The Capital Grill 4 Includes Bonefish Grill, Carrabba’s, Fleming’s, Outback Steakhouse, Roy’s 5 Includes Chili’s, Maggiano’s 6 DBA Subway 7 Includes Chart House, Claim Jumper, Landry’s Seafood House, McCormick & Schmick, Rainforest Café, and others 8 Includes Jack in the Box, Qdoba 9 Includes Carl’s Jr, Green Burrito, Hardee’s
  21. 21. 212013 CHAIN RESTAURANT OPERATORS® CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Rank Company, Headquarters' Location Latest Preceding Prior Page 26 P.F. Chang's China Bistro Inc., SCOTTSDALE, AZ10 $1,245,000,000 $1,238,755,000 $1,242,799,000 34 27 TravelCenters of America LLC, WESTLAKE, OH $1,207,500,000 $1,183,329,000 $894,372,000 865 28 Whataburger Restaurants LLC, SAN ANTONIO, TX $1,160,000,000 $1,149,400,000 $991,900,000 1083 29 Buffalo Wild Wings Inc., MINNEAPOLIS, MN $1,040,530,000 $784,478,000 $613,256,000 618 30 Buffets, Inc., EAGAN, MN11 $1,030,000,000 $1,180,000,000 $1,239,600,000 612 31 Carlson Restaurants Worldwide, CARROLLTON, TX12 $1,025,000,000 $1,200,000,000 $1,200,000,000 1015 32 Arby's Restaurant Group, ATLANTA, GA $1,000,000,000 $1,042,000,000 $1,040,975,000 321 33 NPC International Inc., OVERLAND PARK, KS13 $999,729,000 $937,810,000 $934,809,000 464 34 Red Robin Gourmet Burgers Inc., GREENWOODVILLAGE, CO $977,132,000 $914,850,000 $864,269,000 201 35 American Blue Ribbon Holdings LLC, NASHVILLE, TN14 $909,300,000 $333,000,000 $244,890,000 992 36 Disneyland Resort, ANAHEIM, CA $775,200,000 $708,000,000 $646,000,000 56 37 Cinemark Holdings Inc., PLANO, TX $771,395,000 $696,764,000 $642,322,000 1070 38 Regal Entertainment Group, KNOXVILLE, TN $748,413,000 $707,996,000 $724,298,000 981 39 Flynn Restaurant Group LLC, INDEPENDENCE, OH15 $735,000,000 $695,600,000 $557,000,000 851 40 Biglari Holdings Inc., SAN ANTONIO, TX16 $733,905,000 $705,403,000 $671,646,000 1078 41 DineEquity Inc., GLENDALE, CA17 $712,580,000 $929,519,000 $1,192,311,000 87 42 AMC Entertainment Inc., KANSAS CITY, MO $709,884,000 $664,111,000 $646,721,000 645 43 Papa John's International Inc., LOUISVILLE, KY $708,652,000 $628,987,000 $597,779,000 488 44 BJ's Restaurants Inc., HUNTINGTON BEACH, CA $708,325,000 $620,943,000 $513,860,000 90 45 Domino's Pizza LLC, ANN ARBOR, MI $638,799,000 $631,306,000 $610,277,000 578 46 California Pizza Kitchen Inc., PLAYA VISTA, CA $633,600,000 $638,550,000 $635,809,000 124 47 Logan's Roadhouse Inc., NASHVILLE, TN $629,987,000 $593,073,000 $557,528,000 994 48 In-N-Out Burger, IRVINE, CA $625,000,000 $596,000,000 $553,000,000 93 49 Waffle House Inc., NORCROSS, GA $589,000,000 $584,000,000 $598,000,000 353 50 Macaroni Grill LLC, DALLAS, TX $585,000,000 $615,000,000 $606,000,000 1029 Index of Leading Companies Chain Restaurant Operators - United States Ranked by Foodservice Sales 10 Includes Pei Wei, P.F. Chang’s 11 Includes Fire Mountain, HomeTown Buffet, Old Country Buffet, Ryan’s Family Steak House, Tahoe Joe’s 12 DBA T.G.I. Friday’s 13 DBA Pizza Hut 14 Includes Bakers Square, Max & Erma’s, Ninety Nine Restaurants, O’Charley’s, Village Inn 15 Includes Applebee’s, KFC, other Yum! Brands 16 Includes Steak n Shake, Western Sizzlin 17 Includes Applebee’s, IHOP
  22. 22. Chain Store Guide®22 CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Rank Company, Headquarters' Location Latest Preceding Prior Page 51 Dunkin' Brands Group Inc., CANTON, MA18 $563,535,000 $528,132,000 $492,146,000 555 52 Boston Market Corporation, LAKEWOOD, CO $549,000,000 $532,300,000 $511,600,000 203 53 Heartland Food Corp., DOWNERS GROVE, IL19 $547,000,000 $340,000,000 $335,000,000 404 54 Sonic Corp., OKLAHOMA CITY, OK $543,730,000 $545,951,000 $550,926,000 877 55 Carrols Restaurant Group Inc., SYRACUSE, NY20 $539,608,000 $822,486,000 $796,144,000 780 56 Covelli Enterprises, WARREN, OH21 $530,000,000 $426,000,000 $346,000,000 863 57 White Castle Management Co., COLUMBUS, OH $530,000,000 $528,400,000 $520,500,000 844 58 Pappas Restaurants, HOUSTON, TX $525,000,000 $540,000,000 $500,000,000 1053 59 Bridgeman Foods, LOUISVILLE, KY22 $510,000,000 $509,000,000 $503,000,000 484 60 Fiesta Restaurant Group Inc., ADDISON, TX23 $509,726,000 $474,968,000 $439,071,000 1002 61 Denny's Corporation, SPARTANBURG, SC $488,363,000 $538,534,000 $548,466,000 959 62 Ignite Restaurant Group, HOUSTON, TX24 $465,000,000 $405,243,000 $351,327,000 1048 63 Chick-fil-A Inc., ATLANTA, GA $460,000,000 $405,000,000 $358,500,000 323 64 Sun Holdings LLC, IRVING, TX25 $443,000,000 $233,000,000 N/A 1060 65 Golden Corral Corp., RALEIGH, NC $415,000,000 $413,700,000 $408,900,000 810 66 Strategic Restaurants Corp., SAN RAMON, CA26 $412,900,000 $385,000,000 $380,300,000 156 67 Bravo Brio Restaurant Group Inc., COLUMBUS, OH $409,065,000 $369,245,000 $343,025,000 839 68 Long John Silver's Inc., LOUISVILLE, KY $405,000,000 $295,000,000 $298,000,000 487 69 Il Fornaio Corporation, CORTE MADERA, CA27 $404,800,000 $353,280,000 $336,104,000 74 70 Boddie-Noell Enterprises Inc., ROCKY MOUNT, NC28 $400,000,000 $437,100,000 $426,700,000 813 71 Lettuce Entertain You Enterprises Inc., CHICAGO, IL $400,000,000 $392,000,000 $360,000,000 392 72 Ruth's Hospitality Group Inc., WINTER PARK, FL $398,589,000 $369,573,000 $357,625,000 313 73 Einstein Noah Restaurant Group Inc., LAKEWOOD, CO $389,055,000 $389,055,000 $381,306,000 203 74 CEC Entertainment Inc., IRVING, TX29 $377,491,000 $394,190,000 $398,245,000 1057 75 Real Mex Restaurants Inc., CYPRESS, CA $369,675,000 $373,483,000 $437,537,000 78 Index of Leading Companies Chain Restaurant Operators - United States Ranked by Foodservice Sales 18 Includes Baskin-Robbins, Dunkin’ Donuts 19 DBA Burger King 20 DBA Burger King 21 Includes O’Charley’s, Panera Bread 22 Includes Chili’s, Wendy’s 23 Includes Pollo Tropical, Taco Cabana 24 Includes Brick House Tavern + Tap, Joe’s Crab Shack 25 Includes Arby’s, Burger King, Cici’s Pizza, Golden Corral, Popeyes, and others 26 Includes Burger King, T.G.I. Friday’s 27 Includes Corner Bakery Café, Cucina Italiana e Panetteria 28 Includes Café Carolina, Hardee’s 29 DBA Chuck E. Cheese
  23. 23. 232013 CHAIN RESTAURANT OPERATORS® CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Rank Company, Headquarters' Location Latest Preceding Prior Page 76 Hillstone Restaurant Group Inc., BEVERLY HILLS, CA30 $368,779,000 $361,173,000 $346,805,000 61 77 SWH Mimi's Cafe Holding Company Inc., IRVINE, CA $366,015,000 $380,267,000 $405,998,000 94 78 Mason Harrison Ratliff Enterprises, OKLAHOMA CITY, OK31 $357,000,000 $355,000,000 $355,000,000 876 79 Del Taco LLC, LAKE FOREST, CA $355,000,000 $335,000,000 $331,000,000 100 80 Benihana Inc., MIAMI, FL $352,077,000 $327,640,000 $311,797,000 272 81 Harman Management Corp., LOS ALTOS, CA32 $346,000,000 $334,000,000 $361,000,000 103 82 JIB Management Inc., FREMONT, CA33 $340,000,000 $340,000,000 N/A 85 83 Barnes & Noble Inc., NEW YORK, NY $339,704,000 $305,497,000 $302,421,000 752 84 The Briad Group, LIVINGSTON, NJ34 $336,000,000 $308,750,000 $311,790,000 709 85 On The Border LLC, IRVING, TX $335,000,000 $335,000,000 $331,247,000 1060 86 Garden Fresh Restaurant Corp., SAN DIEGO, CA35 $333,000,000 $320,000,000 $305,000,000 138 87 Luby's Inc., HOUSTON, TX $331,769,000 $332,475,000 $231,205,000 1050 88 Perkins & Marie Callender's Inc., MEMPHIS, TN $328,060,000 $404,127,000 $478,102,000 989 89 Quality Dining Inc., MISHAWAKA, IN36 $327,000,000 $250,000,000 $250,000,000 442 90 Krispy Kreme Doughnut Corporation, WINSTON SALEM, NC $321,725,000 $303,739,000 $272,650,000 817 91 Bojangles' Restaurants Inc., CHARLOTTE, NC $317,000,000 $290,000,000 $268,800,000 793 92 Little Caesar Enterprises Inc., DETROIT, MI $315,000,000 $310,000,000 $300,000,000 584 93 Church's Chicken, ATLANTA, GA $315,000,000 $315,000,000 $315,000,000 324 94 Pepper Dining Inc, CHARLOTTE, NC37 $311,000,000 $310,000,000 $307,500,000 796 95 Doherty Enterprises Inc., ALLENDALE, NJ38 $310,000,000 $310,000,000 $300,000,000 700 96 Deli Management Inc., BEAUMONT, TX39 $310,000,000 $310,000,000 $307,200,000 1013 97 SeaWorld Entertainment Inc., ORLANDO, FL $309,400,000 $266,155,000 $239,221,000 288 98 HOA Restaurant Group LLC, ATLANTA, GA40 $302,100,000 $321,100,000 $321,100,000 329 99 The Krystal Co., CHATTANOOGA, TN $296,000,000 $280,000,000 $280,300,000 971 100 Caribbean Restaurants LLC, CATANO, PR41 $295,000,000 $279,000,000 $277,000,000 936 Index of Leading Companies Chain Restaurant Operators - United States Ranked by Foodservice Sales 30 Includes Bandera, Hillstone, Houston’s, and others 31 DBA Sonic Drive-In 32 DBA KFC, other Yum! Brands 33 Includes Denny’s, Jack in the Box, Sizzler 34 Includes T.G.I. Friday’s, Wendy’s, and others 35 Includes Souplantation, Sweet Tomatoes 36 Includes Burger King, Chili’s, and others 37 DBA Chili’s 38 Includes Applebee’s, Panera, and others 39 DBA Jason’s Deli 40 DBA Hooters 41 DBA Burger King
  24. 24. Chain Store Guide®24 CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Index of Leading Companies Rank Company, Headquarters’ Location Latest Preceding Prior Page 1 YUM! Brands Inc., LOUISVILLE, KY 39,014 37,121 37,835 491 2 Doctor's Associates Inc., MILFORD, CT 38,563 36,147 34,027 215 3 McDonald's Corporation, OAK BROOK, IL 34,480 33,510 32,737 417 4 Starbucks Corporation, SEATTLE, WA 18,278 17,244 17,003 1148 5 Dunkin' Brands Group Inc., CANTON, MA 17,459 16,794 16,193 555 6 Burger King Worldwide Inc., MIAMI, FL 12,997 12,512 12,251 273 7 Domino's Pizza LLC, ANN ARBOR, MI 10,255 9,742 9,351 578 8 The Wendy's Company, DUBLIN, OH 6,560 6,594 6,565 847 9 American Dairy Queen Corporation, EDINA, MN 4,459 3,600 3,540 613 10 Papa John's International Inc., LOUISVILLE, KY 4,163 3,883 3,646 488 11 Walmart Stores Inc., BENTONVILLE, AR 3,971 3,868 3,804 42 12 DineEquity Inc., GLENDALE, CA 3,615 3,527 3,514 87 13 Sonic Corp., OKLAHOMA CITY, OK 3,549 3,555 3,558 877 14 Little Caesar Enterprises Inc., DETROIT, MI 3,500 3,455 3,213 584 15 Arby's Restaurant Group, ATLANTA, GA 3,480 3,636 3,631 321 16 Kahala Corp., SCOTTSDALE, AZ 3,355 3,353 3,205 31 17 CKE Inc., CARPINTERIA, CA 3,318 3,219 3,159 68 18 Jack in the Box Inc., SAN DIEGO, CA 2,877 2,804 2,731 139 19 The Quiznos Master LLC, DENVER, CO 2,850 3,605 4,700 192 20 AFC Enterprises Inc., DUNWOODY, GA 2,104 2,035 1,977 344 21 Army & Air Force Exchange Service (AAFES), DALLAS, TX 2,100 N/A N/A 1018 22 Darden Restaurants Inc., ORLANDO, FL 2,075 1,936 1,852 282 23 Target Corporation, MINNEAPOLIS, MN 1,778 1,763 1,750 621 24 Orion Food Systems LLC, SIOUX FALLS, SD 1,765 2,024 2,024 965 25 Church's Chicken, ATLANTA, GA 1,700 1,700 1,700 324 Chain Restaurant Operators - United States Ranked by Total Units
  25. 25. 252013 CHAIN RESTAURANT OPERATORS® CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Index of Leading Companies Rank Company, Headquarters’ Location Latest Preceding Prior Page 26 Chick-fil-A Inc., ATLANTA, GA 1,691 1,609 1,500 323 27 Denny's Corporation, SPARTANBURG, SC 1,688 1,685 1,658 959 28 Panera Bread Company, SUNSET HILLS, MO 1,652 1,541 1,453 659 29 Waffle House Inc., NORCROSS, GA 1,600 1,600 1,590 353 30 Brinker International Inc., DALLAS, TX 1,593 1,574 1,559 1020 31 Panda Restaurant Group Inc., ROSEMEAD, CA 1,471 1,458 1,368 131 32 Bloomin' Brands Inc., TAMPA, FL 1,471 1,443 1,439 300 33 Chipotle Mexican Grill Inc., DENVER, CO 1,410 1,230 1,084 187 34 Jimmy John's Franchise LLC, CHAMPAIGN, IL 1,380 1,231 1,131 383 35 Papa Murphy's International Inc., VANCOUVER, WA 1,378 1,362 1,185 1158 36 Auntie Anne's Inc., LANCASTER, PA 1,330 1,286 1,080 914 37 Long John Silver's Inc., LOUISVILLE, KY 1,300 1,328 1,381 487 38 NPC International Inc., OVERLAND PARK, KS 1,227 1,187 1,138 464 39 Mrs. Fields Famous Brands LLC, BROOMFIELD, CO 1,150 1,120 1,120 181 40 Five Guys Holdings Inc., LORTON, VA 1,106 918 750 1117 41 Sbarro Holdings LLC, MELVILLE, NY 1,002 1,007 1,032 748 42 Cinnabon Inc., ATLANTA, GA 1,000 822 799 325 43 Carlson Restaurants Worldwide, CARROLLTON, TX 936 934 916 1015 44 Blimpie International Inc., SCOTTSDALE, AZ 919 919 919 29 45 Land Mark Products Inc., MILFORD, IA 900 900 900 452 46 Buffalo Wild Wings Inc., MINNEAPOLIS, MN 891 827 740 618 47 Noble Roman's Inc., INDIANAPOLIS, IN 833 833 833 437 48 Daylight Donut Flour Company LLC, TULSA, OK 828 828 828 881 49 Einstein Noah Restaurant Group Inc., LAKEWOOD, CO 816 773 733 203 50 Jamba Inc., EMERYVILLE, CA 809 769 743 81 Chain Restaurant Operators - United States Ranked by Total Units
  26. 26. Chain Store Guide®26 CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Rank Company, Headquarters’ Location Latest Preceding Prior Page 1 McDonald's Restaurants of Canada Ltd., TORONTO, ON $980,000,000 $980,000,000 $985,000,000 1229 2 Tim Hortons Inc., OAKVILLE, ON $921,828,000 $864,905,000 $803,435,000 1221 3 Cineplex Inc., TORONTO, ON $329,329,000 $291,643,000 $295,962,000 1225 4 Keg Restaurants Ltd., RICHMOND, BC $248,393,000 $235,656,000 $234,461,000 1194 5 SIR Corp., BURLINGTON, ON $221,634,000 $206,680,000 $200,883,000 1211 6 Falls Management Company, TORONTO, ON $193,520,000 $152,400,000 $154,475,000 1227 7 Cara Operations, VAUGHAN, ON $144,500,000 $150,000,000 $150,000,000 1232 8 Extreme Brandz, MISSISSAUGA, ON $144,000,000 $125,000,000 $100,000,000 1217 9 Sarku Japan, MARKHAM, ON $140,000,000 $125,000,000 $125,000,000 1216 10 Manchu Wok Canada Inc., MARKHAM, ON $117,650,000 $100,000,000 $100,000,000 1215 Chain Restaurant Operators - Canada Ranked by Foodservice Sales Index of Leading Companies Rank Company, Headquarters’ Location Latest Preceding Prior Page 1 Tim Hortons Inc., OAKVILLE, ON 4,264 4,014 3,750 1221 2 MTY Food Group Inc., SAINT-LAURENT, QC 2,199 2,263 1,727 1241 3 McDonald's Restaurants of Canada Ltd., TORONTO, ON 1,417 1,419 1,434 1229 4 International Franchise Corp., MARKHAM, ON 1,250 1,200 1,200 1215 5 Yum! Restaurants International (Canada) Co., VAUGHAN, ON 877 1,100 1,223 1233 6 A&W Food Services of Canada Inc., NORTH VANCOUVER, BC 773 730 730 1192 7 Pizza Pizza Limited, TORONTO, ON 694 690 695 1231 8 Dairy Queen Canada Inc., BURLINGTON, ON 647 637 637 1210 9 Chairman's Brand Corp., TORONTO, ON 625 617 550 1225 10 Extreme Brandz, MISSISSAUGA, ON 458 318 318 1217 Chain Restaurant Operators - Canada Ranked by Total Units
  27. 27. 272013 CHAIN RESTAURANT OPERATORS® CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Index of Leading Companies Rank Company, Headquarters’ Location Latest Preceding Prior Page 1 Marriott International Inc., BETHESDA, MD $3,171,000,000 $2,940,350,000 $2,768,500,000 527 2 Hilton Worldwide, MCLEAN, VA $2,610,000,000 $2,400,000,000 $2,250,000,000 1119 3 Host Hotels & Resorts Inc., BETHESDA, MD $1,493,982,000 $1,426,979,000 $1,290,983,000 527 4 MGM Resorts International, LAS VEGAS, NV $1,472,422,000 $1,425,435,000 $1,339,159,000 685 5 Caesars Entertainment Corporation, LAS VEGAS, NV $1,459,739,000 $1,534,376,000 $1,510,626,000 680 Hotel/Motel Operators Ranked by Foodservice Sales Rank Company, Headquarters’ Location Latest Preceding Prior Page 1 ARAMARK Corp., PHILADELPHIA, PA $12,154,860,000 $11,742,239,000 $11,092,388,000 919 2 Compass Group The Americas, CHARLOTTE, NC $12,150,800,000 $11,000,000,000 $9,900,000,000 794 3 Sodexo Inc., GAITHERSBURG, MD $7,531,017,000 $7,012,500,000 $6,716,462,000 533 4 HMSHost Corporation, BETHESDA, MD $2,592,000,000 $2,496,000,000 $2,419,200,000 526 5 Gate Gourmet Division Americas, RESTON, VA $1,000,000,000 $902,552,000 $796,522,000 1122 Foodservice Management Operators Ranked by Foodservice Sales
  28. 28. Chain Store Guide®28 CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com The National Restaurant Association (NRA) strives to help its members build customer loyalty, find financial success and provide rewarding careers in foodservice. Today’s restaurant industry is growing rapidly. It employs more than 13 million people in nearly one million locations - and 2013 sales are expected to exceed $660 billion. Since 1919 the National Restaurant Association has been the restaurant industry’s leading business association and, together with the National Restaurant Association Education Foundation, its goal is to lead America’s restaurant industry into a new era of prosperity, prominence and participation, enhancing the quality of life for all we serve. The National Restaurant Association produces research to benefit the restaurant industry. Its flagship research publication is the annual Restaurant Industry Forecast, which includes economic, workforce, consumer and menu trends, as well as information for restaurant operators to overcome current challenges and position themselves for future growth. The 2013 Restaurant Industry Forecast is available for free to NRA members. For more information, visit Restaurant.org/Forecast.
  29. 29. 292013 CHAIN RESTAURANT OPERATORS® CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Graphic Analysis of the Industry What’s in Store for Restaurant-Industry Sales. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a30 State Economic Data and Outlook for Restaurant Sales and Jobs. . . . . . . . . . . . . . . . . . . a31 43 Years of Restaurant Industry Sales (1971 - 2013) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a32 Restaurant Sales by U.S. Census Region. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a32 Restaurant Workforce Expected to Approach 14.4 Million by 2023. . . . . . . . . . . . . . . . . . . . a33 Top States: 2013 Restaurant Sales Growth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a33 Top States: 2013 Restaurant Sales Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a33 Sales/Market Share QSR Chains Ranked by Systemwide Sales. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a34 Casual Chains Ranked by Systemwide Sales. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a34 Family Chains Ranked by Systemwide Sales. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a34 Fast-Casual Chains Ranked by Systemwide Sales. . . . . . . . . . . . . . . . . . . . . . . . . . a34 Hamburger Chains Ranked by Systemwide Sales. . . . . . . . . . . . . . . . . . . . . . . . . . . a35 Chicken Chains Ranked by Systemwide Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a35 Sandwich Chains Ranked by Systemwide Sales. . . . . . . . . . . . . . . . . . . . . . . . . . . . a35 Pizza Chains Ranked by Systemwide Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . a35 Top 100 Restaurant Chains Ranked by Systemwide Food Sales. . . . . . . . . . . . . . . . . . . . . a36 FOODSERVICE INDUSTRY PROFILE
  30. 30. Chain Store Guide®30 CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Graphic Analysis of the Industry National Restaurant Association | Restaurant.org/Forecast6 Sales Outlook What’s in Store for Restaurant-Industry Sales Restaurant-industry food-and-drink sales: Projections for 2013 GROUP I — COMMERCIAL RESTAURANT SERVICES1 EATING PLACES Fullservice restaurants2 $202,192,319 $208,055,896 2.9% 0.2% Quickservice restaurants3 179,333,886 188,121,247 4.9% 1.7% Cafeterias, grill-buffets and buffets4 8,258,396 8,266,655 0.1% -2.8% Snack and nonalcoholic-beverage bars 27,857,563 29,055,439 4.3% 1.4% Social caterers 7,934,390 8,378,716 5.6% 2.9% TOTAL EATING PLACES $425,576,554 $441,877,953 3.8% 0.9% Bars and taverns 18,873,379 19,458,454 3.1% 0.1% TOTAL EATING-AND-DRINKING PLACES $444,449,933 $461,336,4075 3.8% 0.9% MANAGED SERVICES6 Manufacturing and industrial plants $7,396,603 $7,777,779 5.2% 2.3% Commercial and office buildings 2,746,855 2,824,866 2.8% -0.1% Hospitals and nursing homes 5,359,107 5,654,603 5.5% 2.1% Colleges and universities 14,091,878 14,542,819 3.2% 0.2% Primary and secondary schools 6,223,126 6,459,605 3.8% 0.9% In-transit restaurant services (airlines) 2,215,043 2,285,925 3.2% 0.5% Recreation and sports centers 5,842,380 6,076,076 4.0% 1.3% TOTAL MANAGED SERVICES $43,874,992 $45,621,673 4.0% 1.0% LODGING PLACES Hotel restaurants $31,216,777 $32,733,913 4.9% 1.9% Other accommodation restaurants 397,940 411,510 3.4% 0.5% TOTAL LODGING PLACES $31,614,717 $33,145,423 4.8% 1.9% Retail-host restaurants7 34,009,322 35,210,165 3.5% 0.6% Recreation and sports8 13,793,316 14,093,837 2.2% -0.6% Mobile caterers 654,754 680,377 3.9% 1.0% Vending and nonstore retailers9 12,013,098 12,460,106 3.7% 0.6% TOTAL — GROUP I $580,410,132 $602,547,988 3.8% 0.9% GROUP II — NONCOMMERCIAL RESTAURANT SERVICES10 Employee restaurant services11 $415,400 $430,769 3.7% 0.0% Public and parochial elementary, secondary schools 6,821,446 7,054,572 3.4% 0.5% Colleges and universities 7,434,207 7,650,575 2.9% -0.1% Transportation 2,199,243 2,304,062 4.8% 2.0% Hospitals12 16,263,246 16,995,092 4.5% 0.5% Nursing homes, homes for the aged, blind, orphans, and the mentally and physically disabled13 8,002,379 8,210,441 2.6% -0.4% Clubs, sporting and recreational camps 9,473,030 9,711,951 2.5% -0.4% Community centers 2,941,315 3,050,144 3.7% 0.7% TOTAL — GROUP II $53,550,266 $55,407,606 3.5% 0.2% TOTAL — GROUPS I AND II $633,960,398 $657,955,594 3.8% 0.8% GROUP III — MILITARY RESTAURANT SERVICES14 Officers’ and NCO clubs (Open mess) $1,665,433 $1,718,727 3.2% 0.5% Military exchanges 771,009 804,934 4.4% 1.2% TOTAL — GROUP III $2,436,442 $2,523,661 3.6% 0.7% GRAND TOTAL $636,396,840 $660,479,255 3.8% 0.8% FOOTNOTES: 1 Data are given only for establishments with payroll. 2 Waiter/waitress service is provided, and the order is taken while the patron is seated. Patrons pay after they eat. 3 Patrons generally order at a cash register or select items from a food bar and pay before they eat. 4 Formerly commercial cafeterias. 5 Food-and-drink sales for nonpayroll establishments are projected to total $13,188,695,000. 6 Also referred to as onsite foodservice and food contractors. 7 Includes health-and- personal-care- store restaurants, general-merchandise- store restaurants, variety-store restaurants, food-store restaurants and grocery-store restaurants (including a portion of delis and all salad bars), gasoline/service- station restaurants and miscellaneous retailers. 8 Includes movies, bowling lanes, recreation and sport centers. 9 Includes sales of hot food, sandwiches, pastries, coffee and other hot beverages. 10 Business, educa- tional, governmental or institutional organizations that operate their own restaurant services. 11 Includes industrial and commercial organizations, seagoing and inland- waterway vessels. 12 Includes voluntary and proprietary hospitals; long-term general, TB, nervous and mental hospitals; and sales or commercial equivalent to employ- ees in state and local short-term hospitals and federal hospitals. 13 Sales (commercial equivalent) calculated for nursing homes and homes for the aged only. All others in this grouping make no charge for food served either in cash or in kind. 14 Continental United States only. ‘12-’13 % 2012 Projected 2013 Projected ’12-’13 % Real Growth F&D Sales ($000) F&D Sales ($000) Change Change Source: National Restaurant Association 2013 Restaurant Industry Forecast
  31. 31. 312013 CHAIN RESTAURANT OPERATORS® CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Graphic Analysis of the Industry National Restaurant Association | Restaurant.org/Forecast54 Appendix A Source: Economic indicators and restaurant sales: National Restaurant Association; Industry employment: National Restaurant Association projections, based on historical data from the Bureau of Labor Statistics 1 National growth rates for these indicators for 2013 are expected to be 1.5 percent for total employment, 1.5 percent for real disposable personal income and 1.0 percent for total population. 2 State restaurant-sales figures are in current dollars and are not adjusted for menu price inflation. Restaurant sales include sales at eating places and managed-restau- rant-services providers (contract foodservice). Sales at hotel- and casino-owned restaurants are not included in this grouping. National sales for this grouping are projected to increase at a 3.8 percent rate in 2013. 3 Includes employment in all eating-and-drinking-place occupations, plus employment in foodservice positions that are not located at eating-and-drinking places. 4 Real disposable income. Here’s where key economic indicators are headed in each state in 2013, as well as the National Restaurant Association’s projections for restaurant sales in 2013 and foodservice employment over the next decade. Alabama 1.7% 1.9% 0.9% $6,168,872 $6,403,289 3.8% 167,200 190,700 23,500 14.1% 1.3% Alaska 1.6% 1.9% 1.1% $1,262,997 $1,312,254 3.9% 27,700 31,600 3,900 14.1% 1.3% Arizona 2.7% 3.0% 2.9% $10,109,589 $10,503,863 3.9% 262,200 303,800 41,600 15.9% 1.5% Arkansas 1.7% 1.2% 0.7% $3,372,442 $3,490,477 3.5% 114,200 130,000 15,800 13.8% 1.3% California 1.7% 1.6% 1.2% $64,576,679 $67,371,724 4.3% 1,475,100 1,615,600 140,500 9.5% 0.9% Colorado 1.9% 2.5% 1.4% $9,102,719 $9,466,827 4.0% 239,400 272,000 32,600 13.6% 1.3% Connecticut 1.2% 0.4% 0.2% $5,890,686 $6,067,406 3.0% 144,200 151,400 7,200 5.0% 0.5% Delaware 1.5% 1.4% 1.1% $1,577,344 $1,637,283 3.8% 44,100 50,200 6,100 13.8% 1.3% District of Columbia 0.6% 0.5% 0.9% $2,594,773 $2,682,995 3.4% 52,800 56,100 3,300 6.3% 0.6% Florida 2.0% 2.1% 2.0% $31,828,444 $33,337,112 4.7% 844,800 968,500 123,700 14.6% 1.4% Georgia 1.7% 1.5% 1.7% $15,400,803 $15,986,034 3.8% 378,200 431,300 53,100 14.0% 1.3% Hawaii 1.6% 1.5% 0.8% $3,587,462 $3,716,610 3.6% 85,100 89,400 4,300 5.1% 0.5% Idaho 1.8% 1.5% 1.3% $1,865,307 $1,936,189 3.8% 57,800 64,000 6,200 10.7% 1.0% Illinois 0.6% 0.6% 0.4% $20,917,197 $21,714,142 3.8% 517,900 553,400 35,500 6.9% 0.7% Indiana 1.4% 0.8% 0.7% $8,952,397 $9,229,921 3.1% 296,100 319,000 22,900 7.7% 0.7% Iowa 1.2% 1.0% 0.3% $3,372,128 $3,466,548 2.8% 140,300 151,000 10,700 7.6% 0.7% Kansas 1.2% 1.3% 0.8% $3,716,885 $3,835,825 3.2% 125,900 137,300 11,400 9.1% 0.9% Kentucky 1.7% 1.0% 0.9% $6,028,112 $6,251,153 3.7% 191,300 207,900 16,600 8.7% 0.8% Louisiana 1.4% 1.0% 0.5% $6,572,767 $6,809,387 3.6% 197,300 210,800 13,500 6.8% 0.7% Maine 1.0% 0.3% 0.3% $1,943,160 $2,001,455 3.0% 58,700 63,400 4,700 8.0% 0.8% Maryland 1.0% 1.1% 0.5% $9,918,088 $10,285,057 3.7% 232,700 249,000 16,300 7.0% 0.7% Massachusetts 1.2% 1.8% 0.5% $12,779,254 $13,149,853 2.9% 313,500 331,700 18,200 5.8% 0.6% Michigan 1.4% 1.0% 0.2% $12,700,265 $13,119,374 3.3% 390,900 414,700 23,800 6.1% 0.6% Minnesota 1.4% 1.3% 0.8% $7,983,259 $8,254,690 3.4% 246,300 262,800 16,500 6.7% 0.7% Mississippi 1.2% 0.7% 0.8% $3,318,334 $3,421,203 3.1% 109,000 120,300 11,300 10.4% 1.0% Missouri 1.1% 1.2% 0.6% $8,875,749 $9,142,022 3.0% 275,100 294,400 19,300 7.0% 0.7% Montana 1.3% 1.1% 1.1% $1,412,415 $1,464,675 3.7% 49,700 52,800 3,100 6.2% 0.6% Nebraska 1.8% 2.9% 0.5% $2,368,249 $2,448,770 3.4% 88,500 94,400 5,900 6.7% 0.6% Nevada 1.8% 1.7% 2.5% $5,553,697 $5,764,738 3.8% 192,100 220,600 28,500 14.8% 1.4% New Hampshire 1.5% 1.2% 0.6% $2,277,453 $2,345,776 3.0% 60,900 65,700 4,800 7.9% 0.8% New Jersey 1.3% 1.4% 0.4% $13,724,895 $14,191,541 3.4% 318,200 337,800 19,600 6.2% 0.6% New Mexico 1.7% 1.5% 1.2% $3,018,145 $3,129,817 3.7% 83,400 93,800 10,400 12.5% 1.2% New York 1.3% 1.4% 0.3% $32,297,042 $33,569,546 3.9% 750,900 801,500 50,600 6.7% 0.7% North Carolina 1.7% 1.8% 1.8% $14,856,027 $15,435,412 3.9% 411,800 467,400 55,600 13.5% 1.3% North Dakota 4.0% 4.1% 1.1% $810,228 $849,118 4.8% 39,500 45,300 5,800 14.7% 1.4% Ohio 1.2% 0.7% 0.2% $16,811,969 $17,417,199 3.6% 526,700 558,600 31,900 6.1% 0.6% Oklahoma 1.5% 1.0% 0.7% $4,941,763 $5,134,492 3.9% 151,200 167,400 16,200 10.7% 1.0% Oregon 1.8% 1.9% 1.6% $6,277,960 $6,491,411 3.4% 171,900 192,600 20,700 12.0% 1.1% Pennsylvania 1.2% 0.7% 0.1% $17,282,424 $17,835,462 3.2% 535,000 561,700 26,700 5.0% 0.5% Rhode Island 0.9% 0.3% 0.2% $1,895,197 $1,942,577 2.5% 49,600 52,800 3,200 6.5% 0.6% South Carolina 1.3% 0.8% 1.2% $7,244,259 $7,508,674 3.6% 196,600 220,300 23,700 12.1% 1.1% South Dakota 1.4% 1.4% 1.0% $1,031,230 $1,069,386 3.7% 43,400 47,600 4,200 9.7% 0.9% Tennessee 1.6% 1.0% 0.9% $9,534,084 $9,858,243 3.4% 267,600 290,800 23,200 8.7% 0.8% Texas 2.4% 1.8% 1.8% $38,867,017 $40,810,368 5.0% 1,074,200 1,245,000 170,800 15.9% 1.5% Utah 2.0% 2.5% 1.7% $3,367,557 $3,505,627 4.1% 103,300 117,700 14,400 13.9% 1.3% Vermont 0.6% 0.2% 0.3% $836,737 $858,493 2.6% 24,700 26,400 1,700 6.9% 0.7% Virginia 1.6% 1.5% 1.0% $13,417,505 $13,913,952 3.7% 348,100 383,600 35,500 10.2% 1.0% Washington 1.9% 1.8% 1.1% $10,519,473 $10,887,655 3.5% 280,200 310,200 30,000 10.7% 1.0% West Virginia 1.3% 0.8% 0.1% $2,102,986 $2,157,663 2.6% 74,200 78,000 3,800 5.1% 0.5% Wisconsin 1.1% 0.7% 0.4% $7,115,646 $7,336,231 3.1% 254,100 269,500 15,400 6.1% 0.6% Wyoming 1.1% 2.7% 0.8% $818,094 $849,182 3.8% 26,400 28,200 1,800 6.8% 0.7% Total Real Total 2012 2013 ‘12-’13 2013 2023 ‘13-’23 ‘13-’23 Avg. Annl. Employment DPI4 Population Sales Sales % Change Employment Employment Jobs Added % Change % Change State Economic Indicators1 % change, 2012-2013 Growth in Restaurant Sales2 2012-2013 ($000) Restaurant-and-Foodservice Employment3 2013-2023
  32. 32. Chain Store Guide®32 CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Graphic Analysis of the Industry Source: National Restaurant Association 2013 Restaurant Industry Forecast Restaurant.org/Forecast | National Restaurant Association 9 Sales Outlook Restaurant Sales by U.S. Census Region Growth in the restaurant industry typically varies significantly by region of the country, and is most heavily influenced by gains in employment, disposable income and population. Regional National • Jobs 1.1% 1.5% • Income 0.7% 1.5% • Population 0.3% 1.0% Restaurant Sales 3.5% 3.8% East North Central 2013 Projected Growth: Regional National • Jobs 1.6% 1.5% • Income 1.2% 1.5% • Population 0.9% 1.0% Restaurant Sales 3.5% 3.8% East South Central 2013 Projected Growth: Regional National • Jobs 1.3% 1.5% • Income 1.2% 1.5% • Population 0.3% 1.0% Restaurant Sales 3.6% 3.8% Middle Atlantic 2013 Projected Growth: Regional National • Jobs 2.0% 1.5% • Income 2.3% 1.5% • Population 1.9% 1.0% Restaurant Sales 3.9% 3.8% Mountain 2013 Projected Growth: Regional National • Jobs 1.1% 1.5% • Income 1.1% 1.5% • Population 0.4% 1.0% Restaurant Sales 2.9% 3.8% New England 2013 Projected Growth: Regional National • Jobs 1.7% 1.5% • Income 1.6% 1.5% • Population 1.2% 1.0% Restaurant Sales 4.1% 3.8% Pacific 2013 Projected Growth: Regional National • Jobs 1.6% 1.5% • Income 1.6% 1.5% • Population 1.5% 1.0% Restaurant Sales 4.0% 3.8% South Atlantic 2013 Projected Growth: Regional National • Jobs 1.4% 1.5% • Income 1.5% 1.5% • Population 0.6% 1.0% Restaurant Sales 3.2% 3.8% West North Central 2013 Projected Growth: Regional National • Jobs 2.1% 1.5% • Income 1.6% 1.5% • Population 1.4% 1.0% Restaurant Sales 4.6% 3.8% West South Central 2013 Projected Growth: 1 Regional restaurant sales growth figures are based on current dollars and not adjusted for menu price inflation. For definition of restaurant sales included in this grouping see footnote on page 54. 2 Economic indicators show growth in region’s total employment, real disposable personal income and total population. Restaurant-Industry Sales over Five Years 2009-2013 Source: National Restaurant Association *Projected 2009 2010 ‘09-’10 2011 ‘10-’11 2012 ‘11-’12 2013* ‘12-’13 Sales ($000) Sales ($000) Change Sales ($000) Change Sales ($000) Change Sales ($000) Change COMMERCIAL RESTAURANT SERVICES $519,554,791 $535,049,233 3.0% $556,900,813 4.1% $580,410,132 4.2% $602,547,988 3.8% Eating Places 384,111,349 393,086,667 2.3% 408,323,404 3.9% 425,576,554 4.2% 441,877,953 3.8% Fullservice restaurants 186,109,057 189,459,020 1.8% 196,112,821 3.5% 202,192,319 3.1% 208,055,896 2.9% Quickservice restaurants 159,010,327 163,041,239 2.5% 169,823,755 4.2% 179,333,886 5.6% 188,121,247 4.9% Cafeterias, grill-buffets and buffets 7,768,603 8,009,430 3.1% 8,233,694 2.8% 8,258,396 0.3% 8,266,655 0.1% Snack and nonalcoholic-beverage bars 24,504,498 25,495,295 4.0% 26,632,386 4.5% 27,857,563 4.6% 29,055,439 4.3% Social caterers 6,718,864 7,081,683 5.4% 7,520,748 6.2% 7,934,390 5.5% 8,378,716 5.6% Bars and taverns 17,305,549 17,755,493 2.6% 18,323,669 3.2% 18,873,379 3.0% 19,458,454 3.1% TOTAL EATING-AND-DRINKING PLACES $401,416,898 $410,842,160 2.3% $426,647,073 3.8% $444,449,933 4.2% $461,336,407 3.8% NONCOMMERCIAL RESTAURANT SERVICES $47,881,491 $49,460,016 3.3% $51,705,592 4.5% $53,550,266 3.6% $55,407,606 3.5% MILITARY RESTAURANT SERVICES $2,149,353 $2,240,169 4.2% $2,346,921 4.8% $2,436,442 3.8% $2,523,661 3.6% TOTAL INDUSTRY SALES $569,585,635 $586,749,418 3.0% $610,953,329 4.1% $636,396,840 4.2% $660,479,255 3.8% Restaurant.org/Forecast | National Restaurant Association 5 43 Years of Restaurant-Industry* Sales The chart shows growth in the number of dollars spent each year in the restaurant industry, as well as real (inflation-adjusted) sales growth. Source: National Restaurant Association *The National Restaurant Association defines the restaurant industry as that which encompasses all meals and snacks prepared away from home, including all takeout meals and beverages. 3.0% 4.4% 5.1% -0.2% 3.0% 5.0% 4.2% 3.2% 1.6% -0.1% 1.2% 1.6% 3.8% 3.8% 2.1% 2.5% 4.0% 2.8% 1.2% 0.5% -0.2% 2.1% 2.3% 2.9% 2.7% 1.5% 2.0% 3.0% 2.9% 3.0% 0.8% 1.2% 2.1% 3.0% 2.2% 1.6% 1.0% -0.9% -3.0% 0.5% 1.6% 1.3% 0.8% 7.7% 8.4% 12.8% 11.6% 11.8% 11.5% 10.8% 12.4% 12.3% 9.2% 9.9% 6.9% 8.0% 8.3% 5.8% 6.6% 7.9% 7.2% 6.1% 5.3% 3.4% 4.2% 4.4% 4.7% 5.0% 4.2% 4.6% 5.8% 5.3% 5.5% 4.6% 5.3% 4.5% 6.2% 5.3% 4.7% 4.8% 3.5% -0.6% 3.0% 4.1% 4.2% 3.8% 2013 Current Dollar Growth: 3.8% Real (Inflation-Adjusted) Growth: 0.8% 1971 1980 1990 2000 2010 2013 11.6 million 13.1 million 14.4 million 2003 20232013* *1955 Present 25% 47% 2013* (Billions of Current Dollars) 2000 1990 1980 1970 $660.5 $379.0 $239.3 $119.6 $42.8 Current dollar growth Real (inflation-adjusted) growth
  33. 33. 332013 CHAIN RESTAURANT OPERATORS® CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com es Outlook staurant Sales Growth in 2013 (Projected) te information appendix on page 54 for full sales projections for all states tional Restaurant Association aurant sales figures are in current dollars and not adjusted for menu price inflation. For definition of restaurant sales included in this grouping see footnote on page 54. es for this group are projected to increase at a 3.8 percent rate in 2013. WA 3.5% OR 3.4% A 3% NV 3.8% AZ 3.9% NM 3.7% AK 3.9% HI 3.6% TX 5.0% OK 3.9% KS 3.2% CO 4.0% UT 4.1% WY 3.8% ID 3.8% MT 3.7% NE 3.4% SD 3.7% ND 4.8% AR 3.5% MO 3.0% IA 2.8% MN 3.4% IL 3.8% WI 3.1% MI 3.3% MS 3.1% LA 3.6% FL 4.7% AL 3.8% GA 3.8% SC 3.6% NC 3.9%TN 3.4% IN 3.1% KY 3.7% OH 3.6% WV 2.6% VA 3.7% PA 3.2% NY 3.9% ME 3.0% NH: 3.0% VT: 2.6% DC: 3.4% MD: 3.7% DE: 3.8% NJ: 3.4% MA 2.9% CT 3.0% RI 2.5% 3 Restaurant s Growth ted increase in restaurant n 2013 xas 5.0% orth Dakota 4.8% orida 4.7% alifornia 4.3% tah 4.1% olorado 4.0% ew York 3.9% aska 3.9% klahoma 3.9% rizona 3.9% National Restaurant Association 10 STATES 2013 Restaurant Sales Volume Projected restaurant sales volume in 2013 ($000) 1 California $67,371,724 2 Texas $40,810,368 3 New York $33,569,546 4 Florida $33,337,112 5 Illinois $21,714,142 6 Pennsylvania $17,835,462 7 Ohio $17,417,199 8 Georgia $15,986,034 9 North Carolina $15,435,412 10 New Jersey $14,191,541 Source: National Restaurant Association 3.9% or Higher 3.1% to 3.5% 3.6% to 3.8% 3.0% or Less Graphic Analysis of the Industry Restaurant.org/Forecast | National Restaurant Association 43 TOTAL RESTAURANT-INDUSTRY EMPLOYMENT 13,110,000 14,400,000 1,290,000 9.8% 0.9% Foodservice Managers 332,000 355,000 23,000 6.9% 0.7% Food-Preparation-and-Serving-Related Occupations 11,971,000 13,204,000 1,233,000 10.3% 1.0% Supervisors, food-preparation and -serving workers 960,000 1,073,000 113,000 11.8% 1.1% Chefs and head cooks 108,000 120,000 12,000 11.1% 1.1% First-line supervisors/managers of food-preparation and -serving workers 852,000 953,000 101,000 11.9% 1.1% Cooks and food-preparation workers 3,085,000 3,389,000 304,000 9.9% 0.9% Cooks 2,205,000 2,422,000 217,000 9.8% 0.9% Cooks, fast food 580,000 630,000 50,000 8.6% 0.8% Cooks, institution and cafeteria 430,000 472,000 42,000 9.8% 0.9% Cooks, private household 4,000 4,000 0 0.0% 0.0% Cooks, restaurant 987,000 1,105,000 118,000 12.0% 1.1% Cooks, short order 180,000 185,000 5,000 2.8% 0.3% Cooks, all other 24,000 26,000 2,000 8.3% 0.8% Food-preparation workers 880,000 967,000 87,000 9.9% 0.9% Food-and-beverage-serving workers 6,593,000 7,322,000 729,000 11.1% 1.1% Bartenders 529,000 575,000 46,000 8.7% 0.8% Fast-food and counter workers 3,418,000 3,842,000 424,000 12.4% 1.2% Combined food-preparation and -serving workers, including fast food 2,957,000 3,358,000 401,000 13.6% 1.3% Counter attendants, cafeteria, food concession, and coffee shop 461,000 484,000 23,000 5.0% 0.5% Waiters and waitresses 2,418,000 2,655,000 237,000 9.8% 0.9% Food servers, nonrestaurant 228,000 250,000 22,000 9.6% 0.9% Other food-preparation and -serving-related workers 1,333,000 1,420,000 87,000 6.5% 0.6% Dining room and cafeteria attendants and bartender helpers 411,000 431,000 20,000 4.9% 0.5% Dishwashers 536,000 583,000 47,000 8.8% 0.8% Hosts and hostesses, restaurant, lounge, and coffee shop 340,000 358,000 18,000 5.3% 0.5% All other food-preparation and -serving-related workers 46,000 48,000 2,000 4.3% 0.4% Other Eating-and-Drinking Place Occupations* 807,000 841,000 34,000 4.2% 0.4% *Includes operational, business, financial, entertainment, sales, administrative and transportation occupations Source: National Restaurant Association projections, based on historical data from the Bureau of Labor Statistics Restaurant Workforce Expected to Reach 14.4 Million by 2023 Growth in restaurant-industry employment by occupation, 2013 to 2023 —— EMPLOYMENT CHANGE, 2013-2023 —— 2013 2023 Jobs Total % Avg. Annual Employment Employment Added Change % Change 14th Straight Year Annual job growth: eating-and- drinking places versus total U.S. employment Source: Bureau of Labor Statistics, National Restaurant Association projections *Projected Total U.S. Employment Eating-and-Drinking-Place Employment 2008 2009 2010 2011 2012* 2013* -0.6% -2.1% -4.4% -0.7% National Restaurant Association | Restaurant.org/Forecast10 Sales Outlook Restaurant Sales Growth in 2013 (Projected) See state information appendix on page 54 for full sales projections for all states Source: National Restaurant Association *State restaurant sales figures are in current dollars and not adjusted for menu price inflation. For definition of restaurant sales included in this grouping see footnote on page 54. National sales for this group are projected to increase at a 3.8 percent rate in 2013. WA 3.5% OR 3.4% CA 4.3% NV 3.8% AZ 3.9% NM 3.7% AK 3.9% HI 3.6% TX 5.0% OK 3.9% KS 3.2% CO 4.0% UT 4.1% WY 3.8% ID 3.8% MT 3.7% NE 3.4% SD 3.7% ND 4.8% AR 3.5% MO 3.0% IA 2.8% MN 3.4% IL 3.8% WI 3.1% MI 3.3% MS 3.1% LA 3.6% FL 4.7% AL 3.8% GA 3.8% SC 3.6% NC 3.9%TN 3.4% IN 3.1% KY 3.7% OH 3.6% WV 2.6% VA 3.7% PA 3.2% NY 3.9% ME 3.0% NH: 3.0% VT: 2.6% DC: 3.4% MD: 3.7% DE: 3.8% NJ: 3.4% MA 2.9% CT 3.0% RI 2.5% 2013 Restaurant Sales Growth Projected increase in restaurant sales in 2013 1 Texas 5.0% 2 North Dakota 4.8% 3 Florida 4.7% 4 California 4.3% 5 Utah 4.1% 6 Colorado 4.0% 7 New York 3.9% 8 Alaska 3.9% 9 Oklahoma 3.9% 10 Arizona 3.9% Source: National Restaurant Association TOP 10 STATES 2013 Restaurant Sales Volume Projected restaurant sales volume in 2013 ($000) 1 California $67,371,724 2 Texas $40,810,368 3 New York $33,569,546 4 Florida $33,337,112 5 Illinois $21,714,142 6 Pennsylvania $17,835,462 7 Ohio $17,417,199 8 Georgia $15,986,034 9 North Carolina $15,435,412 10 New Jersey $14,191,541 Source: National Restaurant Association 3.9% or Higher 3.1% to 3.5% 3.6% to 3.8% 3.0% or Less
  34. 34. Chain Store Guide®34 CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Graphic Analysis of the Industry QSR CHAINS (ranked by systemwide sales) RANK CHAIN SYSTEMWIDE SALES MARKET SHARE UNITS 1 McDonald's $88,289,800,000 57.37% 33,510 2 Subway $18,100,000,000 11.76% 17,401 3 KFC $17,500,000,000 11.37% 36,147 4 Burger King $15,841,500,000 10.29% 12,512 5 Starbucks/Seattle's Best Coffee $14,160,000,000 9.20% 17,244 Total $153,891,300,000 100.00% 116,814 CASUAL DINING CHAINS (ranked by systemwide sales) RANK CHAIN SYSTEMWIDE SALES MARKET SHARE UNITS 1 Applebee's Neighborhood Grill & Bar $4,425,000,000 24.94% 2,034 2 Chili's Grill & Bar $3,976,093,000 22.41% 1,549 3 Olive Garden Italian Restaurant $3,632,000,000 20.47% 809 4 Outback Steakhouse $3,068,000,000 17.29% 975 5 Red Lobster $2,643,000,000 14.90% 706 Total $17,744,093,000 100.00% 6,073 FAMILY CHAINS (ranked by systemwide sales) RANK CHAIN SYSTEMWIDE SALES MARKET SHARE UNITS 1 IHOP Restaurant $2,700,000,000 27.20% 1,581 2 Denny's $2,500,000,000 25.18% 1,686 3 Cracker Barrel Old Country Store $2,059,000,000 20.74% 621 4 Golden Corral Buffet & Grill $1,683,683,000 16.96% 482 5 Bob Evans Restaurant $984,491,000 9.92% 565 Total $9,927,174,000 100.00% 4,935 FAST-CASUAL CHAINS (ranked by systemwide sales) RANK CHAIN SYSTEMWIDE SALES MARKET SHARE UNITS 1 Panera Bread $3,860,954,000 42.39% 1,541 2 Chipotle Mexican Grill $2,731,224,000 29.99% 1,230 3 Five Guys Burgers and Fries $1,060,000,000 11.64% 750 4 Zaxby's $860,000,000 9.44% 545 5 Einstein Bros./Noah's/Manhattan Bagels $595,000,000 6.53% 773 Total $9,107,178,000 100.00% 4,839
  35. 35. 352013 CHAIN RESTAURANT OPERATORS® CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Graphic Analysis of the Industry HAMBURGER CHAINS (ranked by systemwide sales) RANK CHAIN SYSTEMWIDE SALES MARKET SHARE UNITS 1 McDonald's $88,289,800,000 73.50% 34,480 2 Burger King $15,841,500,000 13.19% 12,997 3 Wendy's Old Fashioned Hamburgers $9,100,000,000 7.58% 6,560 4 Sonic America's Drive-In $3,790,661,000 3.16% 3,549 5 Jack in the Box $3,100,000,000 2.58% 2,250 Total $120,121,961,000 100.00% 59,836 CHICKEN CHAINS (ranked by systemwide sales) RANK CHAIN SYSTEMWIDE SALES MARKET SHARE UNITS 1 KFC $17,500,000,000 62.47% 18,198 2 Chick-fil-A $4,600,000,000 16.42% 1,691 3 Buffalo Wild Wings $2,460,000,000 8.78% 891 4 Popeyes Louisiana Kitchen $2,253,000,000 8.04% 2,104 5 Church's Chicken $1,200,000,000 4.28% 1,700 Total $28,013,000,000 100.00% 24,584 SANDWICH CHAINS (ranked by systemwide sales) RANK CHAIN SYSTEMWIDE SALES MARKET SHARE UNITS 1 Subway $18,100,000,000 67.12% 38,563 2 Panera Bread $3,860,954,000 14.32% 1,652 3 Arby's $2,850,000,000 10.57% 3,480 4 Quiznos $1,340,000,000 4.97% 2,850 5 Jimmy John's Gourmet Sandwich Shop $815,000,000 3.02% 1,371 Total $26,965,954,000 100.00% 47,916 PIZZA CHAINS (ranked by systemwide sales) RANK CHAIN SYSTEMWIDE SALES MARKET SHARE UNITS 1 Pizza Hut $12,600,000,000 49.92% 14,357 2 Domino's Pizza $7,400,000,000 29.32% 10,255 3 Papa John's Pizza $2,846,803,000 11.28% 4,163 4 Little Caesars Pizza $1,450,000,000 5.74% 3,500 5 Boston Pizza $943,053,000 3.74% 348 Total $25,239,856,000 100.00% 32,623
  36. 36. Chain Store Guide®36 CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Graphic Analysis of the Industry Rank Chain Parent Company Sales 1 McDonald's McDonald's Corporation $88,289,800,000 2 Subway Doctor's Associates Inc. $18,100,000,000 3 KFC YUM! Brands Inc. $17,500,000,000 4 Burger King Burger King Worldwide Inc. $15,841,500,000 5 Starbucks/Seattle's Best Coffee Starbucks Corporation $14,160,000,000 6 Pizza Hut YUM! Brands Inc. $12,600,000,000 7 Wendy's Old Fashioned Hamburgers The Wendy's Company $9,100,000,000 8 Domino's Pizza Domino's Pizza LLC $7,400,000,000 9 Dunkin' Donuts Dunkin' Brands Group Inc. $6,900,000,000 10 Taco Bell YUM! Brands Inc. $6,900,000,000 11 Tim Hortons Tim Hortons Inc. $6,466,665,000 12 Chick-fil-A Chick-fil-A Inc. $4,600,000,000 13 Applebee's Neighborhood Grill & Bar DineEquity Inc. $4,425,000,000 14 Chili's Grill & Bar Brinker International Inc. $3,976,093,000 15 Panera Bread Panera Bread Company $3,860,954,000 16 Sonic America's Drive-In Sonic Corp. $3,790,661,000 17 Olive Garden Italian Restaurant Darden Restaurants Inc. $3,632,000,000 18 Jack in the Box Jack in the Box Inc. $3,100,000,000 19 Outback Steakhouse Bloomin' Brands Inc. $3,068,000,000 20 Arby's Arby's Restaurant Group $2,850,000,000 21 Papa John's Pizza Papa John's International Inc. $2,846,803,000 22 Chipotle Mexican Grill Chipotle Mexican Grill Inc. $2,731,224,000 23 IHOP Restaurant DineEquity Inc. $2,700,000,000 24 Dairy Queen International Dairy Queen Inc. $2,660,000,000 25 Red Lobster Darden Restaurants Inc. $2,643,000,000 26 T.G.I. Friday's Carlson Restaurants Worldwide $2,625,000,000 27 Denny's Denny's Corporation $2,500,000,000 28 Buffalo Wild Wings Buffalo Wild Wings Inc. $2,460,000,000 29 Popeyes Louisiana Kitchen AFC Enterprises Inc. $2,253,000,000 30 Hardee's CKE Inc. $2,182,000,000 31 Cracker Barrel Old Country Store Cracker Barrel Old Country Store Inc. $2,059,000,000 32 Baskin-Robbins Dunkin' Brands Group Inc. $1,900,000,000 33 The Cheesecake Factory The Cheesecake Factory Incorporated $1,743,806,000 34 Panda Express Panda Restaurant Group Inc. $1,700,000,000 35 Golden Corral Buffet & Grill Golden Corral Corp. $1,683,683,000 36 Carl's Jr. CKE Inc. $1,650,000,000 37 Texas Roadhouse Texas Roadhouse Inc. $1,545,000,000 38 Ruby Tuesday Ruby Tuesday Inc. $1,494,288,000 39 Little Caesars Pizza Little Caesar Enterprises Inc. $1,450,000,000 40 Quiznos The Quiznos Master LLC $1,340,000,000 41 Whataburger Whataburger Restaurants LLC $1,330,000,000 42 Red Robin Gourmet Burgers & Spirits Red Robin Gourmet Burgers Inc. $1,300,000,000 43 Church's Chicken Church's Chicken $1,200,000,000 44 LongHorn Steakhouse Darden Restaurants Inc. $1,168,000,000 45 Five Guys Burgers and Fries Five Guys Holdings Inc. $1,060,000,000 46 P.F. Chang's China Bistro P.F. Chang's China Bistro Inc. $1,030,000,000 47 Bob Evans Restaurant Bob Evans Farms Inc. $984,491,000 48 Krispy Kreme Doughnuts Krispy Kreme Doughnut Corporation $980,000,000 49 Waffle House Waffle House Inc. $960,000,000 50 Hooters HOA Restaurant Group LLC $950,000,000 Top 100 Restaurant Chains Ranked by 2012 Systemwide Foodservice Sales
  37. 37. 372013 CHAIN RESTAURANT OPERATORS® CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Graphic Analysis of the Industry Rank Chain Parent Company Sales 51 Boston Pizza Boston Pizza International Inc. $943,053,000 52 Zaxby's Zaxby's Franchising Inc. $860,000,000 53 A&W Restaurant A&W Food Services of Canada Inc. $850,626,000 54 Bojangles' Famous Chicken 'n Biscuits Bojangles' Restaurants Inc. $840,000,000 55 HomeTown Buffet/Old Country Buffet Buffets, Inc. $820,000,000 56 Jimmy John's Gourmet Sandwich Shop Jimmy John's Franchise LLC $815,000,000 57 Steak 'n Shake Biglari Holdings Inc. $805,000,000 58 Culver's Frozen Custard Culver Franchising System Inc. $770,000,000 59 California Pizza Kitchen California Pizza Kitchen Inc. $715,000,000 60 Logan's Roadhouse Logan's Roadhouse Inc. $710,000,000 61 BJ's Restaurant & Brewhouse BJ's Restaurants Inc. $708,325,000 62 Papa Murphy's Take 'N' Bake Pizza Papa Murphy's International Inc. $702,000,000 63 Carrabba's Italian Grill Bloomin' Brands Inc. $697,000,000 64 Long John Silver's Long John Silver's Inc. $684,000,000 65 Perkins Restaurant & Bakery Perkins & Marie Callender's Inc. $677,000,000 66 Romano's Macaroni Grill Macaroni Grill LLC $650,000,000 67 Checkers/Rally's Hamburgers Checkers Drive-In Restaurants Inc. $644,000,000 68 In-N-Out Burger In-N-Out Burger $625,000,000 69 Del Taco Del Taco LLC $605,000,000 70 Sbarro Sbarro Holdings LLC $602,000,000 71 Einstein Bros./Noah's/Manhattan Bagels Einstein Noah Restaurant Group Inc. $595,000,000 72 Qdoba Mexican Grill Jack in the Box Inc. $585,000,000 73 Ruth's Chris Steak House Ruth's Hospitality Group Inc. $565,000,000 74 CiCi's Pizza CiCi Enterprises LP $552,000,000 75 Friendly's Friendly Ice Cream LLC $550,000,000 76 Boston Market Boston Market Corporation $549,000,000 77 El Pollo Loco El Pollo Loco Inc. $545,000,000 78 White Castle White Castle Management Co. $530,000,000 79 Jason's Deli Deli Management Inc. $520,000,000 80 O'Charley's American Blue Ribbon Holdings LLC $513,000,000 81 Bonefish Grill Bloomin' Brands Inc. $512,000,000 82 Swiss Chalet Rotisserie and Grill Swiss Chalet Inc. $505,000,000 83 Famous Dave's Famous Dave's of America Inc. $496,839,000 84 The Keg Steakhouse & Bar Keg Restaurants Ltd. $486,727,000 85 Pizza Pizza/Pizza 73 Pizza Pizza Limited $479,940,000 86 Cold Stone Creamery Kahala Corp. $470,000,000 87 Jamba Juice Jamba Inc. $460,000,000 88 On The Border Mexican Grill & Cantina On The Border LLC $450,000,000 89 Captain D's Seafood Kitchen Captain D's LLC $435,000,000 90 Tony Roma's Romacorp Inc. $430,000,000 91 Krystal The Krystal Co. $423,400,000 92 Hard Rock Cafe Seminole Hard Rock Entertainment Inc. $420,000,000 93 Chuck E. Cheese's CEC Entertainment Inc. $410,000,000 94 McAlister's Deli McAlister's Corporation $400,000,000 95 Maggiano's Little Italy Brinker International Inc. $388,600,000 96 Round Table Pizza Round Table Franchise Corp. $384,000,000 97 Joe's Crab Shack Ignite Restaurant Group $380,000,000 98 Wingstop Wingstop Restaurants Inc. $378,900,000 99 The Coffee Bean & Tea Leaf International Coffee & Tea LLC $370,000,000 100 Moe's Southwest Grill Moe's Southwest Grill LLC $370,000,000 Top 100 Restaurant Chains Ranked by 2012 Systemwide Foodservice Sales
  38. 38. Chain Store Guide®38 CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Name City State A&W Food Services of Canada Inc. NORTH VANCOUVER BC A&W Restaurants Inc. LEXINGTON KY ACG Pizza Partners LLC ATLANTA GA Applebee's Services Inc. KANSAS CITY MO Arby's Restaurant Group ATLANTA GA Atlanta Bread Company ATLANTA GA Au Bon Pain - ABP Corporation BOSTON MA Auntie Anne's Inc. LANCASTER PA Back Yard Burgers Inc. NASHVILLE TN Baldino's Inc. MARIETTA GA Baskin-Robbins - BR IP Holder LLC CANTON MA bd's Mongolian Grill BURNSVILLE MN Ben & Jerry's Franchising Inc. SOUTH BURLINGTON VT Bennigan's Franchising Company LLC DALLAS TX Big Apple Bagel - BAB Inc. DEERFIELD IL Big Boy Restaurants International LLC WARREN MI Biggby Coffee - Global Orange Development EAST LANSING MI Blimpie International Inc. SCOTTSDALE AZ Bojangles' Restaurants Inc. CHARLOTTE NC Bonanza Steakhouse - Homestyle Dining LLC PLANO TX Boston Pizza International Inc. RICHMOND BC Breadeaux Pizza - Askar Brands BLOOMFIELD HILLS MI Brown Derby Roadhouse Inc. HUDSON OH Bruegger's Enterprises Inc. BURLINGTON VT BUCA Inc. ORLANDO FL Buffalo Wild Wings Inc. MINNEAPOLIS MN Buffets, Inc. EAGAN MN Burger King Restaurants of Canada Inc. TORONTO ON Burger King Worldwide Inc. MIAMI FL Camille's Franchise System LLC TULSA OK Campero USA DALLAS TX Captain D's LLC NASHVILLE TN Carino's Italian - Fired Up Inc. AUSTIN TX Carl's Jr. CARPINTERIA CA Carvel Corporation ATLANTA GA Charley's Grilled Subs - Gosh Enterprises Inc. COLUMBUS OH Checkers Drive-In Restaurants Inc. TAMPA FL Cheddar's Holding Corp. IRVING TX Chester's International LLC BIRMINGHAM AL Chevys Fresh Mex Restaurants CYPRESS CA Chili's Grill & Bar DALLAS TX Chuck E. Cheese's - CEC Entertainment Inc. IRVING TX Church's Chicken ATLANTA GA CiCi Enterprises LP COPPELL TX Cinnabon Inc. ATLANTA GA Franchise Headquarters
  39. 39. 392013 CHAIN RESTAURANT OPERATORS® CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Name City State Coco's Restaurants Inc. CARLSBAD CA The Coffee Beanery Ltd. FLUSHING MI The Western Sizzlin Corp. ROANOKE VA Cold Stone Creamery Inc. SCOTTSDALE AZ Corner Bakery Café - CBC Restaurant Corp. DALLAS TX Cosi Inc. DEERFIELD IL Country Kitchen International MADISON WI Dairy Queen Canada Inc. BURLINGTON ON Damon's International Inc. COLUMBUS OH D'Angelo Grilled Sandwiches DEDHAM MA Del Taco LLC LAKE FOREST CA Denny's Corporation SPARTANBURG SC Domino's Pizza LLC ANN ARBOR MI Donatos Pizzeria LLC COLUMBUS OH Dunkin' Donuts - DD IP Holder CANTON MA Edo Japan Inc. CALGARY AB Einstein Noah Restaurant Group Inc. LAKEWOOD CO El Chico Restaurants Inc. DALLAS TX Famous Dave's of America Inc. MINNETONKA MN Famous Sam's Inc. OVERLAND PARK KS Fazoli's Restaurant LLC LEXINGTON KY Figaro's Italian Pizza Inc. SALEM OR Firehouse Restaurant Group Inc. JACKSONVILLE FL The Firkin Group of Pubs MARKHAM ON Five Guys Holdings Inc. LORTON VA Fosters Freeze LLC RANCHO CUCAMONGA CA Fox Restaurant Concepts SCOTTSDALE AZ Fresh Enterprises Inc. IRVINE CA Freshens Quality Brands ATLANTA GA Friendly Ice Cream LLC WILBRAHAM MA Frisch's Restaurants Inc. CINCINNATI OH Froots Franchising Companies Inc. AUSTIN Tx Godfather's Pizza Inc. OMAHA NE Golden Corral Corp. RALEIGH NC Golden Rule Franchising Inc. MOUNTAIN BRK AL Good Times Restaurants Inc. GOLDEN CO Grandy's Inc. LEWISVILLE TX Ground Round I.O.C. LLC FREEPORT ME The Haagen-Dazs Shoppe Company Inc. MINNEAPOLIS MN Hardee's Food Systems Inc. SAINT LOUIS MO Hooters - HOA Restaurant Group LLC ATLANTA GA Houlihan's Restaurants Inc. LEAWOOD KS Huddle House Inc. ATLANTA GA Franchise Headquarters
  40. 40. Chain Store Guide®40 CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Name City State Hungry Howie's Pizza & Subs Inc. MADISON HEIGHTS MI IHOP Restaurant System GLENDALE CA International Coffee & Tea LLC LOS ANGELES CA International Dairy Queen Inc. EDINA MN Jack in the Box Inc. SAN DIEGO CA Jamba Inc. EMERYVILLE CA Jason's Deli - Deli Management Inc. BEAUMONT TX JB's Family Restaurants Inc. TEMPE AZ Jeff Ruby Culinary Entertainment CINCINNATI OH Jody Maroni's Development Co LLC GLENDALE CA The Johnny Rockets Group Inc. ALISO VIEJO CA KFC Corporation LOUISVILLE KY Krispy Kreme Doughnut Corporation WINSTON SALEM NC The Krystal Co. CHATTANOOGA TN LaRosa's Inc. CINCINNATI OH Lee's Famous Recipes Inc. FORT WALTON BEACH FL Little Caesar Enterprises Inc. DETROIT MI Logan's Roadhouse Inc. NASHVILLE TN Long John Silver's Inc. LOUISVILLE KY LongHorn Steakhouse ORLANDO FL Lube Holdings Inc. SHARON PA Luby's Fuddruckers Restaurants LLC HOUSTON TX Macaroni Grill LLC DALLAS TX Maggiano's Little Italy DALLAS TX Maid-Rite Corp. DES MOINES IA Manchu Wok Canada Inc. MARKHAM ON Marie Callender Pie Shops Inc. MEMPHIS TN Mario's Pizza SCHNECKSVILLE PA Max & Erma's Restaurants Inc. DENVER CO McAlister's Corporation RIDGELAND MS McDonald's Corporation OAK BROOK IL The Melting Pot Restaurants Inc. TAMPA FL Menchie's Group Inc. ENCINO CA Moe's Southwest Grill LLC ATLANTA GA Mr. Gatti's Inc. AUSTIN TX Name City State Nathan's Famous Inc. JERICHO NY Nestle Toll House Café - Crest Foods Inc. RICHARDSON TX New York Fries - 122164 Canada Ltd. TORONTO ON Noble Roman's Inc. INDIANAPOLIS IN Noodles & Company BROOMFIELD CO O'Charley's Restaurants NASHVILLE TN Old Spaghetti Factory - The Dussin Group PORTLAND OR Franchise Headquarters
  41. 41. 412013 CHAIN RESTAURANT OPERATORS® CHAIN STORE GUIDE | 1-800-927-9292 | Outside U.S.A. 813-627-6800 | http://www.chainstoreguide.com Name City State On The Border LLC IRVING TX The Original Pancake House Franchising Inc. PORTLAND OR Orion Food Systems LLC SIOUX FALLS SD Outback Steakhouse Restaurants TAMPA FL Panda Restaurant Group Inc. ROSEMEAD CA Panera Bread Company SUNSET HILLS MO Papa John's International Inc. LOUISVILLE KY Papa Murphy's International Inc. VANCOUVER WA Paradise Bakery & Cafe Inc. SCOTTSDALE AZ Peet's Coffee & Tea Inc. EMERYVILLE CA Penn's Fish House Inc. JACKSON MS Perkins Restaurant & Bakery MEMPHIS TN Peter Piper Inc. PHOENIX AZ Petro's Chili & Chips - Pooles Restaurant Group LAWRENCEVILLE GA The Phoenix Restaurant Group SANDY UT Pizza Hut Inc. PLANO TX Pizza Inn Holdings Inc. THE COLONY TX Pizza Patron Inc. DALLAS TX Pizzaville Inc. WOODBRIDGE ON Pollo Tropical Operations Inc. MIAMI FL Ponderosa Steakhouse - Homestyle Dining LLC PLANO TX Popeyes Louisiana Kitchen - AFC Enterprises Inc. DUNWOODY GA Pret A Manger (USA) Ltd NEW YORK NY Qdoba Restaurant Corporation WHEAT RIDGE CO The Quiznos Master LLC DENVER CO Red Robin Gourmet Burgers Inc. GREENWOOD VILLAGE CO Ritter's - TRUFOODS LLC NEW YORK NY Romacorp Inc. PLANO TX Round Table Franchise Corp. CONCORD CA Roy Rogers - Plamondon Companies Inc. FREDERICK MD Ruby Tuesday Inc. MARYVILLE TN The Ruby Restaurant Group IRVINE CA Rudy's - Ford Restaurant Group LAKEWAY TX Ruth's Hospitality Group Inc. WINTER PARK FL Sbarro Holdings LLC MELVILLE NY Schlotzsky's Ltd. AUSTIN TX The Second Cup Coffee Ltd. MISSISSAUGA ON Seminole Hard Rock Entertainment Inc. ORLANDO FL Shakey's USA ALHAMBRA CA Shoney's North America Corp. NASHVILLE TN Simple Simon Pizza - J & H Foods Inc. TULSA OK Sir Pizza - Fortner Foods MURFREESBORO TN Sizzler USA Inc. CULVER CITY CA Franchise Headquarters

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