Complete IT Support
Customer Quotes
ZebraHosts complete IT support can help you with every step of
developing or maintaining healthy IT. “When we have needed
assistance it has been provided
Consultancy quickly and cheerfully.”
There is no point doing a job if you’re not going to do it right! ZebraHosts
“We like the fact we can
can offer you expert advice from every stage of IT development from new actually speak to an engineer.
installs to upgrades. With PRINCE2 project management your projects will be We are never left waiting in an
completed on budget and on time. automated queuing system.”
Installation and Implementation “We have found the engineers
knowledgeable and willing to go
With running a data centre also come a mass amount of knowledge. We can the extra distance.”
use this knowledge to help you with installing new systems and upgrading
old ones. To make sure that your new setup is running just as you want it
to; our engineers also provide an excellent after service to make sure all the
kinks are iron out.
Support
ZebraConnects offer three levels of support, bronze, silver and gold. Gold is
the highest level support contract offering maximum support to the client.
For the more budget conscious client bronze level support still offers a great
deal of support giving that much needed peace at mind.
Bronze Silver Gold Tech notes
Budget IT fast response 24/7 emergency
Tech Notes
Support times support What operating systems do
Electronic mail is the most
you support? we can support
Excellent general Most popular Quickest widely popularapplication on
all the used operating
support response times the internet.
systems including windows,
linux and mac. Will you
The internet software i use?
support the can reduce both
the can support common
We time and costs involved
As part of keeping good customer service our response time to your support in completingas a business
software such Microsoft
issues are closely monitored and kept to targets. process. software running
office and
Along with the support contract levels detailed above ZebraConnects can on your server such as
also offer remote and home user support, Adhoc support and remote Veritas.
“The great profit [is] in
desktop support. business-to-business
commerce, since most
business transactions were
already done at a distance,
whether by fax, telephone,
post or private electronic
links.”
ZebraHosts Ltd. (Economist, 1996)
Adamson House, 65 Westgate Road, Newcastle Upon Tyne, NE1 1SG
Tel: +44 (0) 191 261 7555 Fax: +44 (0) 191 261 4452 Email: info@zebrahosts.net Web: http://www.zebrahosts.net
Registered In England and Wales, Company Number 04254037, VAT Number 772 7117 21