17 februari 2011- Vision Dinner- Presentatie Kees Sol

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17 februari 2011- Vision Dinner- Presentatie Kees Sol

  1. 1. De 4 geheimen van de oogbol Kees Sol, CFO Flevum, 17 februari 2011
  2. 2. The Rotterdam Eye Hospital2 22-2-2011 The Rotterdam Eye Hospital
  3. 3. The Rotterdam Eye Hospital > 1874 : Eye Hospital > 1930 : Training, R&D > 1966 : Start University Department > 1990 : Proposal to merge with university hospital > 1992 : Start of center of excellence, freestanding eye hospital > 2001 : Start of the Eye Care Network > 2005 : Opening of the renovated building > 2008 : Opening of the R&D organisation3 22-2-2011 The Rotterdam Eye Hospital
  4. 4. The Rotterdam Eye Hospital Oogziekenhuis ROI Focuskliniek Oogzorgnetwerk4 22-2-2011 The Rotterdam Eye Hospital
  5. 5. The Rotterdam Eye Hospital > 140.000 outpatient visits (510 p/day) > 14.000 surgeries (50 p/day) > 4 OR’s + 2 Daysurgery OR’s > 9 beds > 93 % daycase > 50 % outside of Rotterdam > 26.000 emergency visits (70 p/day )(7/24) > 25 outpatient rooms > 400 employees > 30 ophthalmologists + 20 residents5 22-2-2011 The Rotterdam Eye Hospital
  6. 6. Secret 1: Learn from others Trade and industry: > ‘Center of Excellence’ > Efficiency6 22-2-2011 The Rotterdam Eye Hospital
  7. 7. Philosophy KLM planning reservation seat on plane = reservation of consult or reservation of surgery7 22-2-2011 The Rotterdam Eye Hospital
  8. 8. Example AH > just in time delivery > focusgroup8 22-2-2011 The Rotterdam Eye Hospital
  9. 9. Lessen uit de luchtvaart Patient Central focus: reduction of anxiety for patient Taxi Planning Risk Time out Team Resource Black service system analysis procedure Management boxTraveller 2006 1992 2002 2004 2007 20089 22-2-2011 The Rotterdam Eye Hospital
  10. 10. Secret 2: Learn from Peers Best Practices in ophthalmology > AAEECE > EAEH > WAEH10 22-2-2011 The Rotterdam Eye Hospital
  11. 11. International network: WAEH • Dublin • Nepal • Nepal11 22-2-2011 The Rotterdam Eye Hospital
  12. 12. Peers > benchmark > exchange of staff members > make the nurse your consultant12 22-2-2011 The Rotterdam Eye Hospital
  13. 13. Benchmarking Bron: Health Care Manage Rev 2010;35(1):23-35.13 22-2-2011 The Rotterdam Eye Hospital
  14. 14. Secret 3: Why? Excellent care for eye patients ->Fear Reduction > Information > Compagnion > Transparancy > Building14 22-2-2011 The Rotterdam Eye Hospital
  15. 15. Parkeerservice15 22-2-2011 The Rotterdam Eye Hospital
  16. 16. Fear Reduction: Building Old New16 22-2-2011 The Rotterdam Eye Hospital
  17. 17. Fear Reduction17 22-2-2011 The Rotterdam Eye Hospital
  18. 18. Secret 4: Eye Care Network Efficiency of McDonalds: Standardization & training 1. Sint Franciscus Gasthuis, Rotterdam 2. Reinier de Graaf Groep, Delft/Voorburg 3. IJsselland Ziekenhuis, Capelle a/d IJssel 4. Het Oogziekenhuis Rotterdam, Rotterdam 5. Slingeland Ziekenhuis, Doetinchem 6. Deventer Ziekenhuis, Deventer 7. Zuwe Hofpoort Ziekenhuis, Woerden 8. Antonius Ziekenhuis, Sneek 9. Westfriesgasthuis, Hoorn 10. Ziekenhuis Groep Twente, Almelo 11. Flevoziekenhuis, Almere 12. Albert Schweizer, Dordrecht 13. Havenziekenhuis, Rotterdam18 22-2-2011 The Rotterdam Eye Hospital
  19. 19. On the move to… The Eye bus19 22-2-2011 The Rotterdam Eye Hospital
  20. 20. …a mobile health market Earbus Cardiobus …bus …bus20 22-2-2011 The Rotterdam Eye Hospital
  21. 21. Don’t look back21 22-2-2011 The Rotterdam Eye Hospital

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