Uams Apparels

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Uams Apparels

  1. 2. DIVISION INFORMATION A Day in the Life of Campus Operations Or Welcome to Our World
  2. 3. We Wear Many Hats Very Well
  3. 4. <ul><li>Services Provided: </li></ul><ul><li>Leadership and support for a division of 400 employees in 12 departments, who are responsible for the effective utilization, maintenance, and around the clock support of 2,438,467 square feet* of educational, healthcare, and research space. </li></ul><ul><ul><li>The Departments are as follows: 1) Campus Operations Administration 2) UAMS Bookstore 3) Campus Housekeeping 4) Clinical Engineering 5) Construction & Contract Management 6) Nutrition Services 7) Occupational Health and Safety 8) Parking Operations 9) Physical Plant 10) Police Department 11) Real Estate Management 12) Telecommunications/Mail Processing </li></ul></ul><ul><li>Financial management of the Division </li></ul><ul><li>Budget preparation, monitoring, reporting and analysis </li></ul><ul><li>Construction project fiscal management </li></ul><ul><li>SAP guidance and support </li></ul><ul><li>Regulatory/Compliance Responsibilities: </li></ul><ul><li>Generally Accepted Accounting Principles (GAAP) </li></ul><ul><li>General Accounting Standards Board (GASB) </li></ul>For more information, visit our website at: http://www.uams.edu/campusop DEPARTMENT INFORMATION Did you know that the $2.1 million in expenditure reductions accomplished by the Campus Operations Division over the past four years is equal to the generation of $104.4 million in additional revenue? Did you know that we hosted our first annual golf tournament in September 2001 and raised $25,000 for infrastructure renewal issues? * -Does not include 937,633 square feet of Parking Decks. Campus Operations Administration 100% centrally funded at $480,842
  4. 5. <ul><li>Professional Affiliations: </li></ul><ul><li>Association of Higher Education Facilities Officers (APPA) </li></ul><ul><li>Construction Owners Association of America (COAA) </li></ul><ul><li>American Society for Healthcare Engineering (ASHE) </li></ul><ul><li>Arkansas Association for Healthcare Engineering (AAHE) </li></ul><ul><li>National Fire Protection Association (NFPA) </li></ul><ul><li>Arkansas Hospital Association (AHA) </li></ul><ul><li>American Institute of Certified Public Accountants (AICPA) </li></ul><ul><li>Arkansas Society of Certified Public Accountants (ASCPA) </li></ul><ul><li>National Association of College and University Business Officers (NACUBO) </li></ul><ul><li>Southern Association of College and University Business Officers (SACUBO) </li></ul>For more information, visit our website at: http://www.uams.edu/campusop DEPARTMENT INFORMATION Did you know that every Campus Operations department has a website focused on providing helpful information, online order entry, and customer service? Campus Operations Administration 100% centrally funded at $480,842
  5. 6. UAMS Bookstore 100% self funded at $1,180,625 <ul><li>Services Provided: </li></ul><ul><li>Retail Sales </li></ul><ul><li>- Medical Textbooks - Only medical bookstore in state of Arkansas. Academic discounts to bookstore are passed on to all customers. Receive free shipping from main distributor, which keeps book prices low. </li></ul><ul><li>- Medical Equipment - Authorized Welch Allyn and 3M Littman equipment dealer, can purchase and sell below retail costs. </li></ul><ul><li>- Clothing/Gift Items - Supply authentic UAMS insignia apparel and gift items to students, faculty, and alumni. </li></ul><ul><li>- Pocket PC's, Accessories/Software - Authorized Palm Pilot reseller. Provide competitive pricing on Pocket PC’s. Only Pocket PC medical software bookstore supplier in state of Arkansas. </li></ul><ul><li>- Special Services - Offer venue for students to use financial aid money for books and supplies. Offer venue for doctors to use e-funds and resident funds to purchase needed books, technological products, and equipment. </li></ul><ul><li>Special Orders - Will special order any item whether it is a textbook, monogramming, special clothing, equipment, etc. </li></ul><ul><li>Regulatory/Compliance Responsibilities: </li></ul><ul><li>Department of Finance - Collection of Arkansas Sales Tax on Bookstore revenues </li></ul><ul><li>Professional Affiliations: </li></ul><ul><li>National Association of College Stores (NACS)—Our membership allows us to get the very latest on new products, techniques, and trends in the college store market. </li></ul><ul><li>Southwest College Bookstore Association (SWCBA)—Our membership allows us regional insight regarding what similar bookstores are doing for cost savings and technological breakthroughs. </li></ul>For more information, visit our website at: http://www.uamsbookstore.com Stacie Smith, Manager DEPARTMENT INFORMATION Did you know that the UAMS Bookstore offers a 10% discount to students on required textbooks and a 5% discount to UAMS departments? Did you know that we have an e-commerce website that allows you to make purchases at any time day or night?
  6. 7. UAMS Bookstore * Customer and Sales Information For more information, visit our website at: http://www.uamsbookstore.com DEPARTMENT INFORMATION
  7. 8. UAMS Bookstore * What would it cost you outside UAMS? For more information, visit our website at: http://www.uamsbookstore.com DEPARTMENT INFORMATION                                          $67.50 (with 10% discount)   $75.00 (plus shipping) Laplan & Saddock Synopsis of Psychiatry Medical Textbook UAMS Bookstore Amazon.com   $381.95 $399.99 Palm Pilot #505 Handheld Computer UAMS Bookstore Best Buy $14.95 $18.00 T-Shirt with School Seal UAMS Bookstore UCA Bookstore
  8. 9. Campus Housekeeping 100% centrally funded at $1,225,252 <ul><li>Services Provided: </li></ul><ul><li>Custodial Services for 15 buildings covering 950,202 square feet </li></ul><ul><li>Removal of Trash </li></ul><ul><li>Disinfecting </li></ul><ul><li> Scrubbing/Stripping and Refinishing floors </li></ul><ul><li> Carpet Spotting and Extraction </li></ul><ul><li> Upholstery cleaning </li></ul><ul><li> Drapery/window blind cleaning </li></ul><ul><li> Pest Control Services </li></ul><ul><li> Recycling </li></ul><ul><li>Table/Conference Room Setups </li></ul><ul><li>Regulatory/Compliance Responsibilities: </li></ul><ul><li>Occupational Safety and Health Administration (OSHA) </li></ul><ul><li>Support inspections by departmental accreditation agencies </li></ul><ul><li>Arkansas State Department of Health </li></ul>For more information, visit our website at: http://www.uams.edu/housekeeping Deborah Lynn, Director DEPARTMENT INFORMATION Did you know Campus Housekeeping installed 17,856 rolls of toilet paper last year? Did you know that last year we set up 350 special events across campus?
  9. 10. Campus Housekeeping * How do we compare? For more information, visit our website at: http://www.uams.edu/housekeeping Deborah Lynn, Director DEPARTMENT INFORMATION Square feet cleaned per productive hour 2,482 East Carolina University 2,558 Troy University 2,651 University of New Mexico 2,734 UAMS 3,262 Colorado University
  10. 11. Clinical Engineering <ul><li>Services Provided: </li></ul><ul><li>Maintenance of scheduled and unscheduled services for all patient care capital equipment (with an original acquisition cost of approximately $44 Million) </li></ul><ul><li>Management of patient care capital equipment assets </li></ul><ul><ul><li>Capital Equipment Management Program (CEMP) </li></ul></ul><ul><ul><li>Negotiations for patient care equipment service contracts </li></ul></ul><ul><ul><li>Technical leadership in purchasing capital equipment </li></ul></ul><ul><li>Maintenance support for the Pneumatic Tube System (36 stations with 36 transfer units and a central computer handling 2,800 transactions per day, 24 hours a day, 7 days a week) and the Nurse Call Systems (1 for each patient and 1 central station on each floor). </li></ul><ul><li>Maintenance support for research equipment </li></ul><ul><li>Regulatory/Compliance Responsibilities: </li></ul><ul><li>American Association of Blood Banking (AABB) </li></ul><ul><li>Arkansas State Health Department </li></ul><ul><li>College of American Pathologists (CAP) </li></ul><ul><li>Compressed Gas Association (CGA) </li></ul><ul><li>Food and Drug Administration (FDA) </li></ul><ul><li>Joint Commission for the Accreditation of Health Care Organizations (JCAHO) </li></ul><ul><li>National Fire Protection Agency (NFPA) </li></ul><ul><li>Nuclear Regulatory Agency 21 CFR </li></ul><ul><li>Professional Affiliations: </li></ul><ul><li>Arkansas Association of Healthcare Engineers (AAHE) </li></ul><ul><li>Association for the Advancement of Medical Instrumentation (AAMI) </li></ul><ul><li>American Society for Healthcare Engineering (ASHE) </li></ul><ul><li>U.S. Certification Commission of Clinical Engineers (USCC) </li></ul>For more information, visit our website at: http://www.uams.edu/clineng Darrel Croswell, Director DEPARTMENT INFORMATION Did you know that we saved the hospital over $146,000 last year in contract reductions, second sourcing for parts, and cost avoidance in such areas as radiology, clinical laboratory, surgery and research repairs? Did you know that last year we serviced over 7,000 pieces of clinical or research equipment?
  11. 12. Clinical Engineering * Financial Data For more information, visit our website at: http://www.uams.edu/clineng DEPARTMENT INFORMATION
  12. 13. Clinical Engineering * What would it cost outside UAMS? For more information, visit our website at: http://www.uams.edu/clineng DEPARTMENT INFORMATION *-Flat rate for travel charged by vendor $ 145.00 $ 100.00 $ 85.00 $ 900.00* $ 150.00* $ 231.00* $ 209.00 $ 99.00 $ 180.00 $ 140.00 $ 195.00 $ 325.00* none Travel Rate (per hour) Same $ 175.00 Ziess $ 150.00 $ 100.00 Skytron (B-E) same $ 175.00 Physio Control Mac 5000 EKG cart One hour minimum Also charges $ .40/mi. DACO slide stainer Two hour minimum Comments same $30.00 UAMS Clinical Engineering $ 240.00 $ 160.00 Nicolet same $ 195.00 HP/Phillips $ 250.00 $ 175.00 GE/Marquette $ 318.00 $ 209.00 GE Medical same $ 144.00 Forma Scientific $ 270.00 $ 180.00 Fischer Imaging same $ 140.00 COBE $ 337.00 $ 195.00 Applied Biosystems $ 360.00 $ 240.00 Abbott Diagnostics Division Overtime Rate (per hour) Service Rate (per hour) Vendor
  13. 14. Construction & Contract Management <ul><li>Services Provided: </li></ul><ul><li>Architectural and Engineering Services </li></ul><ul><li>Construction and Renovation Planning </li></ul><ul><li>Project Management </li></ul><ul><li>Contract Management </li></ul><ul><li>Estimating Services </li></ul><ul><li>Interior Design </li></ul><ul><li>Regulatory/Compliance Responsibilities: </li></ul><ul><li>Americans w/Disabilities Act (ADA) </li></ul><ul><li>American National Standards Institute (ANSI) </li></ul><ul><li>Arkansas State Health Regulations </li></ul><ul><li>Centers for Medicaid/Medicare Services (CMS) </li></ul><ul><li>City of Little Rock Ordinances </li></ul><ul><li>Environmental Protection Agency (EPA) </li></ul><ul><li>Joint Commission on Accreditation of Healthcare Organizations (JCAHO) </li></ul><ul><li>National Fire Protection Association (NFPA) </li></ul><ul><li>Southern Building Code (SBC) </li></ul><ul><li>University of Arkansas Systems Office (UASYS) </li></ul><ul><li>Professional Affiliations: </li></ul><ul><li>American Institute of Architects (AIA) </li></ul><ul><li>American Society for Healthcare Engineering (ASHE) </li></ul><ul><li>Arkansas Association for Healthcare Engineering </li></ul><ul><li>Construction Owners Association </li></ul>For more information, visit our website at: http://www.uams.edu/ccm Joe Bushee, Director DEPARTMENT INFORMATION Did you know we are currently managing 20 on-going construction projects totaling approximately $90 million dollars? Did you know we prepare over 100 estimates a year for UAMS departments and users?
  14. 15. Construction Management * Financial Data For more information, visit our website at: http://www.uams.edu/ccm DEPARTMENT INFORMATION What would it cost you outside UAMS? $25.00/hour $55.00/hr Interior Design Services $34.00/hour $90.00/hr Architect’s Hourly Rate 9% of project 15% of project Architectural Services (Minor Renovation) UAMS Construction Management Outside Consultant
  15. 16. Nutrition Services Nutrition Services-100% centrally funded at $2,299,572 Catering Services-100% self funded at $385,000 <ul><li>Services Provided: </li></ul><ul><li>Retail Food Services </li></ul><ul><li>Cafeteria- We serve approximately 739,000 meals a year to 15,500 customers per week, or 806,000 customers a year. They can choose from home cooked entrees, Chic-fil-a, Hot Dog Construction, La Vincita Pizza, or Charbroil Hamburgers). Satellite Snack & Deli Locations (Sage Deli, Gourmet Bean, and the Outpatient Center Cart) </li></ul><ul><li>Patient Meal Services - Last year we served approximately 187,415 meals to patients. </li></ul><ul><li> A benchmark for UAMS to similar size facilities </li></ul><ul><li>Patient tray cost </li></ul><ul><li>Avg. Range $1.25-$1.50 </li></ul><ul><li>UAMS $1.35 </li></ul><ul><li>Median $1.38 </li></ul><ul><li>Catering Services - We served 1 87,156 meals last year to bring our total meals served through the Cafeteria, Patient Meals, and Catering to 1.1 Million. W e cater an average of 70 catering events per week, or 3,640 events a year. Catering events range from small coffee breaks to formal hot lunches. </li></ul><ul><li>Nutrition/Health Consulting Services - Our clinical dietitians (6.5 FTE’s) provide all types of nutritional care as part of a managed care team dealing with specialized needs of patients in areas such as general medicine, critical care, BMT transplant unit, & outpatient care. In addition, the clinical dietitians are responsible for educating patients, family, professional staff, and students/interns. We performed approximately 18,000 consultations last year). </li></ul>For more information, visit our website at: http://www.uams.edu/nutrition Dexter McCaskill, Director DEPARTMENT INFORMATION Did you know the cafeteria offers a 20% discount to all UAMS employees?
  16. 17. <ul><li>Regulatory/Compliance Responsibilities : </li></ul><ul><li>Arkansas State Health Regulations </li></ul><ul><li>Food and Drug Administration (FDA)                 </li></ul><ul><li>Joint Commission on Accreditation of Healthcare Organizations (JCAHO) </li></ul><ul><li>National Fire Protection Association (NFPA) </li></ul><ul><li>Occupational Safety and Health Administration (OSHA) </li></ul>For more information, visit our website at: http://www.uams.edu/nutrition Dexter McCaskill, Director DEPARTMENT INFORMATION Did you know the Catering staff is composed of 3 employees and 1 supervisor that collectively have 125 years of experience? Nutrition Services Nutrition Services-100% centrally funded at $2,299,572 Catering Services-100% self funded at $385,000
  17. 18. Nutrition Services * What would it cost you outside UAMS? For more information, visit our website at: http://www.uams.edu/nutrition DEPARTMENT INFORMATION                                                                                            $1.48 $2.09 Hamburger 4-5 oz. UAMS Grill Burger King (Whopper) $2.48 $2.99 Personal Pan Cheese Pizza LaVincita (UAMS) Pizza Hut $.95 $1.31 12 oz. Coffee    Gourmet Bean (UAMS) Starbucks
  18. 19. Occupational Health and Safety <ul><li>Services Provided: </li></ul><ul><li>Biohazard Safety Program </li></ul><ul><li>Employee exposure assessment and control programs </li></ul><ul><li>Environmental and building safety audit programs </li></ul><ul><li>Fire Safety Program </li></ul><ul><li>Incident and Injury Data Management </li></ul><ul><li>Indoor air quality evaluations </li></ul><ul><li>Occupational Safety training/consultation </li></ul><ul><ul><li>Recorded attendance of 8,358 individuals in safety training sessions last year. </li></ul></ul><ul><li>Radiation Safety Compliance Program </li></ul><ul><ul><li>Issued over 9,700 dosimeters to monitor radiation exposure among employees. </li></ul></ul><ul><li>Radioactive/Biohazardous/Hazardous waste management and disposal </li></ul><ul><li>Research Laboratory Audit program </li></ul><ul><li> Conducted over 250 Safety Audits of research laboratories last year. </li></ul><ul><li>Worker Safety Program </li></ul><ul><ul><li>Maintained the 2000-01 UAMS injury rates at 7.1 per 100 Full Time Equivalent, </li></ul></ul><ul><ul><li>(well below the Arkansas and U.S. rates of 7.8 and 9.1 per 100, respectively). </li></ul></ul>For more information, visit our website at: http://www.uams.edu/safety Mary Ann Coleman, Director DEPARTMENT INFORMATION Did you know that OH&S employees are the only Trained Hazardous Material Spill Responders on the UAMS campus?
  19. 20. Occupational Health and Safety <ul><li>Regulatory/Compliance Responsibilities: </li></ul><ul><li>Compliance with Arkansas Department of Health (ADH) Radiation Safety regulations. </li></ul><ul><li>CDC/NIH Biosafety in Research Laboratories compliance. </li></ul><ul><li>Department of Transportation (DOT) hazardous goods transport compliance. </li></ul><ul><li>Compliance with Environmental Protection Agency (EPA) hazardous chemical waste disposal regulations. </li></ul><ul><li>National Fire Protection Association (NFPA) Life Safety Code compliance. </li></ul><ul><li>Occupational Safety and Health Administration (OSHA) Worker Safety Compliance. </li></ul><ul><li>Professional Affiliations: </li></ul><ul><li>Arkansas Hospital Association </li></ul><ul><li>American Industrial Hygiene Association </li></ul><ul><li>American Public Health Association </li></ul><ul><li>American Society of Safety Engineers </li></ul><ul><li>Southern Building Code Congress International </li></ul><ul><li>National Fire Protection Association </li></ul><ul><li>Health Physics Society </li></ul><ul><li>American Conference of Governmental Industrial Hygienists </li></ul><ul><li>American Biological Safety Association </li></ul><ul><li>Arkansas Environmental Federation </li></ul>For more information, visit our website at: http://www.uams.edu/safety Mary Ann Coleman, Director DEPARTMENT INFORMATION Did you know the OH&S Director is the only Certified Biological Safety Professional (CBSP) in the state of Arkansas?
  20. 21. Occupational Health and Safety Financial Data For more information, visit our website at: http://www.uams.edu/safety DEPARTMENT INFORMATION
  21. 22. Occupational Health and Safety * What would it cost outside UAMS? For more information, visit our website at: http://www.uams.edu/safety DEPARTMENT INFORMATION <ul><li>Industrial Hygiene Division </li></ul><ul><li>We provide a myriad of Industrial Hygiene Services to the UAMS campus. Many of these functions include a respiratory protection program, an exposure assessment and control program, biosafety cabinet certification, ergonomic evaluations and indoor air quality evaluations. All of these services can be provided by private industrial hygiene firms on a consulting basis. </li></ul><ul><ul><ul><ul><li>Required by OSHA </li></ul></ul></ul></ul><ul><ul><ul><ul><li>One Masters level and one Bachelors level industrial hygienist </li></ul></ul></ul></ul><ul><ul><ul><ul><li>OH&S Fee: No charge to departments </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Outside hourly rate: $125 per hour </li></ul></ul></ul></ul><ul><li>Example: OH&S performs indoor air quality evaluations which take approximately 8 hours of an Industrial Hygienist's time, for which a private firm would charge $1,000. OH&S averages about 4 such studies each month. </li></ul><ul><li>Asbestos Removal </li></ul><ul><li>The UAMS Physical Plant hazmat team is certified to remove asbestos on the UAMS campus. The OH&S Environmental Programs Manager is certified as an asbestos inspector, and thus is qualified to plan, manage and clear asbestos removal projects in-house. </li></ul><ul><ul><ul><ul><li>Required by Federal Law under certain circumstances </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Function requires 4-8 hours to perform depending on scope of job </li></ul></ul></ul></ul><ul><ul><ul><ul><li>OH&S saves UAMS $500 to $1,000 on every asbestos removal project </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Outside hourly rate: $125 per hour </li></ul></ul></ul></ul>
  22. 23. Occupational Health and Safety * How do we save UAMS money? For more information, visit our website at: http://www.uams.edu/safety DEPARTMENT INFORMATION <ul><li>Hazardous Chemical Waste Management & Disposal </li></ul><ul><li>Having a qualified chemical/environmental programs manager in OH&S (Louis Kiene, M.S. Environmental Programs Manager) presently saves UAMS nearly $50,000 per year in hazardous waste disposal costs alone. </li></ul><ul><ul><ul><li>The solvent profiling/bulk solvent disposal program conducted by Mr. Kiene reduces costs approximately 90% over the commercial lab pack alternative. Lab solvents comprise our largest single chemical waste stream (approximately 15,000 lbs per year). The bulk solvent program saves UAMS approximately $30,000 per year. </li></ul></ul></ul><ul><ul><ul><li>Pursuit of alternate disposal methods for non-RCRA waste, acid/base neutralization (performed in house) and CHEMSHARE (transfer of useable reagents to other on-campus researchers) results in an additional savings of $17,500 per year. </li></ul></ul></ul>
  23. 24. Occupational Health and Safety * How do we compare? For more information, visit our website at: http://www.uams.edu/safety DEPARTMENT INFORMATION Comparison group: Campus Safety, Health & Environmental Management Association (CSHEMA) benchmarking service. Participants: 78 participants…with 14 of them being medical centers. We compare ourselves both to the total group of participants and to a cohort of just the 14 medical centers. The comparison medical centers are as follows: 1) Boston University Medical Campus 2) Rush Presbyterian St. Luke's Medical Center 3) University of California, San Diego Medical Center 4) University of California, San Francisco 5) University of Chicago Medical Center 6) University of Colorado Health Sciences 7) University of Maryland, Baltimore 8) University of Texas, Health Science Center at Houston 9) University of Texas, Health Sciences Center 10) University of Texas, MD Anderson Cancer Center 11) University of Utah Hospital and Clinics 12) Wake Forest University School of Medicine 13) Washington University, St. Louis
  24. 25. Occupational Health and Safety * How do we compare? For more information, visit our website at: http://www.uams.edu/safety DEPARTMENT INFORMATION Total Occupational Health and Safety Program Costs per Institutional FTE
  25. 26. Occupational Health and Safety * How do we compare? For more information, visit our website at: http://www.uams.edu/safety DEPARTMENT INFORMATION Total Chemical Waste Program Cost per Million Dollars Institutional Expenditures
  26. 27. Occupational Health and Safety * How do we compare? For more information, visit our website at: http://www.uams.edu/safety DEPARTMENT INFORMATION Total Chemical Waste Contractor Cost per Million Dollars Institutional Expenditures
  27. 28. Occupational Health and Safety * How do we compare? For more information, visit our website at: http://www.uams.edu/safety DEPARTMENT INFORMATION Radiation Safety Cost per Authorized User or Radiation Worker
  28. 29. Parking Operations 100% Self Funded at $1,859,648 <ul><li>Services Provided: </li></ul><ul><li>Maintain and provide 4,400 parking spaces to our 7,800 employees, 2,400 students and our 129,000 outpatient and 8,000 inpatients per year. </li></ul><ul><li>Provide convenient billing to all UAMS departments for courtesy parking, parking tokens, departmentally-paid parking, etc., totaling over $1 Million dollars. </li></ul><ul><li>Coordinate parking for all special events at UAMS. </li></ul><ul><li>Coordinate parking for all construction and renovation projects. </li></ul><ul><li>Maintain records and handle the collection of fees for the Chancellor for all UAMS parking violations, outstanding and paid. </li></ul><ul><li>Provide shuttle van and driver to assist our patients, visitors, students, or employees, needing transportation to other hospitals. </li></ul><ul><li>Provide convenient bus service to and from the UAMS campus, War Memorial Stadium, and other off-campus parking areas. </li></ul><ul><li>Clear all students, staff, and employees prior to leaving UAMS for any outstanding parking or violation fees. </li></ul><ul><li>Regulatory/Compliance Responsibilities: </li></ul><ul><li>American with Disabilities Act (ADA) </li></ul><ul><li>Occupational Health and Safety Act (OSHA) </li></ul><ul><li>Arkansas Highway and Transportation Department </li></ul><ul><li>City of Little Rock Traffic Codes </li></ul><ul><li>Professional Affiliations: </li></ul><ul><li>Arkansas Association of Chiefs of Police (AACP) </li></ul><ul><li>Arkansas Law Enforcement Training Academy (ALETA) </li></ul><ul><li>National Hostage Negotiator Association (NHNA) </li></ul>For more information, visit our website at: http://www.uams.edu/parking Major John Stidham, Director DEPARTMENT INFORMATION Did you know our bus shuttle service to and from War Memorial Stadium costs Campus Operations $135,000 a year?
  29. 30. For more information, visit our website at: http://www.uams.edu/parking DEPARTMENT INFORMATION CAMPUS PARKING MAP Lots not shown: Biomedical, Distribution Center, Mediplex, OPC Expansion, and VIP Lot.
  30. 31. Physical Plant <ul><li>Services Provided: </li></ul><ul><li>Maintenance and repair of building utilities such as heating, plumbing, gas, electrical systems, and in special cases, fume hoods. C ompleted over 21,860 work orders totaling over 55,920 man-hours of labor. </li></ul><ul><li>Maintenance and repair of departmental equipment, i.e., some furniture, cabinets, fume hoods, refrigerators, lab equipment, ice machines, window a/c’s, etc. </li></ul><ul><li>Utility Service- We p rovide all utilities mentioned above to all of the campus through generation and/or distribution systems. UAMS is the largest user of electricity and natural gas in the county. </li></ul><ul><li>Construction and shop specialties such as cabinetry, carpentry, construction, electrical, elevators, grounds and landscaping, materials management, mechanical shop, plant engineering, power plant, safety and training, signage, and technology management. </li></ul><ul><li>Vehicle Fleet Operations-maintains a fleet of 50 vehicles to meet the needs of the campus community; this includes permanently assigned vehicles and daily rental vehicles. We have vans, trucks, and cars available. Responsible for maintenance, repairs, licensing, mileage tracking, and reconciling of credit card transactions. Also, responsible for accident reporting to the proper state agencies and insurance liaisons. </li></ul><ul><li>Regulatory/Compliance Responsibilities: </li></ul><ul><li>Americans with Disabilities Act (ADA) </li></ul><ul><li>American National Standards Institute (ANSI) </li></ul><ul><li>Arkansas State Health Regulations </li></ul><ul><li>Environmental Protection Agency (EPA) </li></ul><ul><li>Joint Commission on Accreditation of Healthcare Organizations (JCAHO) </li></ul><ul><li>National Fire Protection Association (NFPA) </li></ul><ul><li>Occupational Safety and Health Administration (OSHA) </li></ul><ul><li>American Society of Heating, Refrigeration and AC Engineers (ASHRAE) </li></ul><ul><li>American Society of Mechanical Engineers (ASME) </li></ul>For more information, visit our website at: http://www.uams.edu/physplant Lee Murray, Director DEPARTMENT INFORMATION Did you know we save the campus over $400,000 annually by performing maintenance & repairs on building automation controls through our in-house Controls Shop rather than outsourcing this critical function?
  31. 32. Physical Plant <ul><li>Professional Affiliations: </li></ul><ul><li>American Society of Healthcare Engineering (ASHE) </li></ul><ul><li>Arkansas Association of Healthcare Engineering (AAHE) </li></ul><ul><li>Association of Higher Education Facilities Officers (APPA) </li></ul><ul><li>Central Association of Physical Plant Administrators (CAPPA) </li></ul><ul><li>Arkansas Association of Facility Administrators (AAFA) </li></ul><ul><li>National Fire Protection Association (NFPA) </li></ul><ul><li>American Society of Mechanical Engineers (ASME) </li></ul><ul><li>American Society of Heating, Refrigeration and AC Engineers (ASHRAE) </li></ul><ul><li>Arkansas Hospital Association (AHA) </li></ul><ul><li>American Hospital Association (AHA) </li></ul><ul><li>American Society of Plumbing Engineers (ASPE) </li></ul>For more information, visit our website at: http://www.uams.edu/physplant Lee Murray, Director DEPARTMENT INFORMATION Did you know w e could provide 1,000 homes with electricity, 2,000 homes with heat and 3,000 homes with cooling from our central plant facilities?
  32. 33. Physical Plant * Financial Data For more information, visit our website at: http://www.uams.edu/physplant DEPARTMENT INFORMATION
  33. 34. Physical Plant * What would it cost outside UAMS? For more information, visit our website at: http://www.uams.edu/physplant DEPARTMENT INFORMATION Plumbing $31.65 $21.10 UAMS Physical Plant $ 67.50 $ 45.00 Schulte Remodeling Co. $ 150.00 $ 75.00 Wilkins Maintenance Co. $ 150.00 $ 75.00 Arkansas Maintenance Co Maintenance $ 90.00 $ 46.00 I K Electric Co. $ 102.00 $ 55.00 Little Rock Electric Co. $ 60.00 $ 45.00 Fleming Elec. Co. Electrical $ 90.00 $ 60.00 Arkansas Plumbing Systems $ 79.50 $ 59.50 U.S. Rooter $79.50 $ 57.00 Hill-Crest Plumbing Co. Overtime Rate Hourly Rate Vendor Name
  34. 35. Physical Plant * What would it cost outside UAMS? For more information, visit our website at: http://www.uams.edu/physplant DEPARTMENT INFORMATION $16.00 $59.99 Truck $16.00 $45.99 Mid-size car $20.00 $69.99 Mini van $20.00 $129.99 15-passenger van Enterprise $16.00 $89.95 Truck $16.00 $46.95 Mid-size car $20.00 $89.95 Mini van $20.00 $119.95 15-passenger van Hertz $16.00 $79.99 Truck $16.00 $54.99 Mid-size car $20.00 $79.99 8-passenger van $20.00 $79.99 15-passenger van National Car Physical Plant Daily Rate Vendor Daily Rate Vehicle Vendor Vehicle Rental Rates Comparison
  35. 36. <ul><li>Services Provided: </li></ul><ul><li>Protection provided 24 hours a day, 7 days a week, 52 weeks a year </li></ul><ul><li>Crime Deterrence </li></ul><ul><li>Community training programs (McGruff, Be on the Lookout for (BOLO’s) announcements, and self defense training) </li></ul><ul><li>Escorts to vehicles </li></ul><ul><li>Rescue services (jump cars, door unlock, etc.) </li></ul><ul><li>Traffic citations and collections for Chancellor </li></ul><ul><li>Regulatory/Compliance Responsibilities: </li></ul><ul><li>Americans with Disabilities Act (ADA) </li></ul><ul><li>Joint Commission on Accreditation of Healthcare Organizations (JCAHO) </li></ul><ul><li>Arkansas Law Enforcement Training Academy (ALETA) </li></ul><ul><li>Arkansas State Police (ASP) </li></ul><ul><li>Federal Bureau of Investigators (FBI) </li></ul><ul><li>Occupational Safety and Health Administration (OSHA) </li></ul><ul><li>United States Postal Inspector (USPS) </li></ul><ul><li>Professional Affiliations: </li></ul><ul><li>Arkansas Association of Chiefs of Police (AACP) </li></ul><ul><li>Arkansas Narcotics Officers Association (ANOA) </li></ul><ul><li>Arkansas Campus Police Association (ACPA) </li></ul><ul><li>Arkansas Law Enforcement Training Academy (ALETA) </li></ul><ul><li>National Hostage Negotiator Association (NHNA) </li></ul><ul><li>United States Attorney General’s Association (USAGA) </li></ul>For more information, visit our website at: http://www.uams.edu/police Carroll Alberson, Chief of Police DEPARTMENT INFORMATION Did you know that last year we patrolled 33% more area with only 1/2 the number of employees and only 1/3 the total operating budget of the University of Mississippi Medical Center? Did you know that our police officers are certified by the state of Arkansas, just like the Arkansas State Police? They received 2,288 hours in law enforcement training last year. Police Department Police Dept.-100% centrally funded at $ 1,344,045 Security Systems-100% self funded at $ 19,950
  36. 37. Police Department * How do we compare? For more information, visit our website at: http://www.uams.edu/police DEPARTMENT INFORMATION 1,865 2,400 Total Campus Students *-inc. 548,156 sq. ft. off-campus & lots 8,000 7,800 Total Campus Employees 116,669 sq. ft. 436,028 sq. ft. Coverage Area per Officer (avg.) $1.05 per sq. ft. $.29 per sq. ft. Budget Vs. Coverage Area 2,916,738 sq. ft. 3,924,256 sq. ft.* Area of Jurisdiction 25 9 Officers on Duty per Shift (avg.) 86 39 Number of FTE’s 7.5 % 1.8 % Maintenance % Annual Budget $230,827 $21,087 Maintenance & Operating Budget 92.5 % 98.2 % Salary % of Annual Budget $2,849,559 $1,134,392 Salaries Budget $3,080,386 $1,155,349 Annual Budget University of Mississippi Medical Center Police Department University of Arkansas for Medical Sciences Police Department
  37. 38. For more information, visit our website at: http://www.uams.edu/police DEPARTMENT INFORMATION Criminal Incident Comparison Little Rock Police Department (Vicinity of UAMS) vs. UAMS Campus Police Department * How do we compare?
  38. 39. For more information, visit our website at: http://www.uams.edu/police DEPARTMENT INFORMATION Police Department * How do we compare? 2 0 Arson 19 15 Liquor Law Violations 146 1 Burglary 75 0 Motor Vehicle Theft 171 9 Simple Assault 88 0 Aggravated Assault 20 0 Rape 2 0 Murder Little Rock Police (Vicinity of UAMS) UAMS Campus 2000-01
  39. 40. For more information, visit our website at: http://www.uams.edu/police * Health Insurance for officers is also paid for by the LR Police Department DEPARTMENT INFORMATION Police Department * How do we compare? Salaries of Certified Police Officers $28,080 $41,770 $23,194 $24,697 Minimum salary Maximum salary Little Rock Police* UAMS Police
  40. 41. Real Estate Management 100% Self Funded at $58,027 <ul><li>Services Provided: </li></ul><ul><li>Provide property acquisition services </li></ul><ul><li>Provide property management services </li></ul><ul><li>Upgrade & rehabilitate UAMS rental properties </li></ul><ul><li>Coordinate State leases for all UAMS departments </li></ul><ul><li>Stewards of UAMS off-campus real estate </li></ul><ul><li>Manage 24 rental units that are leased to the general public or UAMS employees/students </li></ul><ul><li>We maintain the grounds at off-campus locations, all rental properties, 13 vacant lots, and the Ed South Building (formerly KARN) </li></ul><ul><li>P romote the benefits of a safe, pleasant environment adjacent to UAMS to support campus well-being and a respectable image in the community </li></ul><ul><li>Regulatory/Compliance Responsibilities: </li></ul><ul><li>HUD Guidelines </li></ul><ul><li>Fair Housing Laws </li></ul><ul><li>Occupational Safety and Health Administration (OSHA) </li></ul><ul><li>City of Little Rock Codes </li></ul><ul><li>Good Neighbor Agreement </li></ul><ul><li>Professional Affiliations: </li></ul><ul><li>Association of University Real Estate Officials (AUREO) </li></ul>For more information, visit our website at: http://www.uams.edu/campusop Judy Byrnes, Director DEPARTMENT INFORMATION Did you know that we currently rent out 24 conveniently located, reasonably priced homes for as low as $300-600 per month? Did you know we give UAMS employees and students a 10% discount on all rentals? This equates to more than one month free per year!
  41. 42. Telecommunications / Mail Processing <ul><li>Services Provided: </li></ul><ul><li>Telephone service </li></ul><ul><li>Resolved 1,081 troubles calls last year </li></ul><ul><li>Moved, added or changed 7,014 phones last year </li></ul><ul><li>Maintain 31 separate clinical phone systems </li></ul><ul><li>Administer 3,234 Voice Mail boxes and 28 Automated Answering Applications </li></ul><ul><li>Designed and established 16 Automatic Call Distribution groups </li></ul><ul><li>Cellular/Mobile Phone Service </li></ul><ul><li>Track 602 Cellular/Mobile Phones </li></ul><ul><li>Cabling/Data services Installed 923 telephone and data jacks last year </li></ul><ul><li>Mail Processing services </li></ul><ul><li>Full service post office (except COD and money orders) </li></ul><ul><li>Process approximately 1.9 million pieces of Bulk Mail per year </li></ul><ul><li>Distribute approximately 3.3 million pieces of mail per year </li></ul><ul><li>Radio paging services Manage 2,765 pagers </li></ul>For more information, visit our website at: http://www.uams.edu/telecom Holly Naramore, Director DEPARTMENT INFORMATION Did you know we actually installed 33 miles of cable last year? Did you know that we have automated machines that can fold, stuff, address and label your bulk mailings, saving both time and money? Did you know that you can receive a discount for being a UAMS employee when purchasing your personal cell phone?
  42. 43. Telecommunications / Mail Processing <ul><li>Regulatory/Compliance Responsibilities: </li></ul><ul><li>Americans with Disabilities Act (ADA) </li></ul><ul><li>Arkansas Department of Information Systems (DIS) </li></ul><ul><li>Federal Communications Commission (FCC) </li></ul><ul><li>Joint Commission on Accreditation of Healthcare Organizations (JCAHO) </li></ul><ul><li>National Electric Code (NEC) </li></ul><ul><li>United States Postal Service (USPS) </li></ul><ul><li>Professional Affiliations: </li></ul><ul><li>Association for Telecommunications Professionals in Higher Education (ACUTA) </li></ul><ul><li>Healthcare Information and Management Systems Society (HIMSS) </li></ul><ul><li>Arkansas Users of Telecommunication and Information Systems (AUTIS) </li></ul><ul><li>International Nortel Networks Meridian Users Group (INMUG) </li></ul><ul><li>National Association of College & University Mail Services (NACUMS) </li></ul><ul><li>Central Arkansas Postal Customer Council (PCC) </li></ul>For more information, visit our website at: http://www.uams.edu/telecom Holly Naramore, Director DEPARTMENT INFORMATION Did you know you can remotely forward your desk phone to your pager, cell phone or home phone? Did you know you can have two-way text messaging added to your cell phone? In some cases, this could eliminate the need to also carry a pager.
  43. 44. Telecommunications / Mail Processing * Financial Data DEPARTMENT INFORMATION
  44. 45. DEPARTMENT INFORMATION Telecommunications * What would it cost you outside UAMS? $ 8 $ 11 Pager Rental (per month) UAMS Telecommunications Dial-A-Page $ 30 $ 48 Moves/Adds/Changes (per hour) UAMS Telecommunications Alltel $ 175 $ 278 Cabling Installation (per hour) UAMS Telecommunications Nortel Networks $ 185 $ 795  Bulk Mail (per 10,000 pieces) UAMS Telecommunications Lloyd Schuh $ .32 $ .34 1 st Class Presorted Mail (per piece) UAMS Telecommunications USPS
  45. 46. ASHE Healthcare Facility Benchmarking Survey (cont.) S quare Feet UAMS: 2,405,383 (Ranked 4 th highest out of 71) 25 th Quartile: 1,194,430 50 th Quartile: 603,275 75 th Quartile: 363,968 Net Cost per Square Feet UAMS: $ 1.71 (Ranked 11 th lowest out of 71) 25 th Quartile: $ 2.05 50 th Quartile: $ 2.59 75 th Quartile: $ 2.96 Square Feet per FTE 25 th Quartile: 19,534 50 th Quartile: 26,494 UAMS: 28,726 (Ranked 37 th highest out of 73) 75 th Quartile: 31,273 Salary per FTE 25 th Quartile: $ 40,732 UAMS: $ 38,128 (Ranked 21 st highest out of 71) 50 th Quartile: $ 34,848 75 th Quartile: $ 29,789 Costs include the following: Maintenance and operation costs, salaries, utilities, maintenance and grounds’ equipment and supplies, outside contract labor, and other costs. DOING OUR PART: HOW CAMPUS OPERATIONS COMPARES American College and University’s College Maintenance and Operations Cost Study (7 th Annual) # of Participants: 1,500 Net Cost per Square Feet UAMS: $ 1.71 National Avg. $ 3.93 American College and University’s Maintenance And Operations Cost Study (30 th Annual) Net Cost per Square Feet UAMS: $ 1.71 National Avg. $ 3.57 ASHE Healthcare Facility Benchmarking Survey # of Participants: 81 Net Cost per Square Feet UAMS: $ 1.71 (Ranked 11 th lowest out of 71) National Avg. $ 2.59 How does the Campus Operations Team compare with our peers?
  46. 47. DIVISION INFORMATION DIVISION FINANCES
  47. 48. CAMPUS OPERATIONS AS A PART OF THE MIX
  48. 49. DIVISION FUNDING ACCOUNT SUMMARY
  49. 50. DIVISION 111 FUNDING ACCOUNT SUMMARY
  50. 51. DIVISION 112 FUNDING ACCOUNT SUMMARY * The Chancellor takes a 1/3 cut, or $127,036 of the total (112) net revenue.
  51. 52. DIVISION 114 FUNDING ACCOUNT SUMMARY * The Chancellor takes a 1/3 cut, or $35,933 of the total (114) net revenue.
  52. 53. DIVISION FUNDING ACCOUNT SUMMARY
  53. 54. DIVISION FTE SUMMARY
  54. 55. A Growing Campus
  55. 56. It is interesting to note that the total square feet of the Campus has grown by 2.5 times* in just 30 years, and will grow by another 480,000 square feet in the next 18 months. * excluding parking decks HOWEVER, THE WORK NEVER STOPS
  56. 57. Growth in the size of the Campus has Outpaced the Physical Plant Budget. CAPITAL RENEWAL/DEFERRED MAINTENANCE: A LIVING PROBLEM
  57. 58. BUDGET REDUCTIONS OVER THE PAST 4 FISCAL YEARS
  58. 59. FTE REDUCTIONS OVER THE PAST 3 FISCAL YEARS
  59. 60. Deferred Maintenance, Have we Done Enough?
  60. 61. Our Buildings Continue to Age: Buildings are constructed with a life expectancy of 20 years. Beyond that point, the systems are prone to failure, and repairs become unavoidable and expensive. Listed below are some of the Campus buildings that are over 20 years old and are overdue for extensive renewal or replacement. CAPITAL RENEWAL/DEFERRED MAINTENANCE: A LIVING PROBLEM 1982 North Parking Deck 1979 OPC to Barton Bridge 1979 OPC 1977 EDII Building 1973 Computer Building 1969 Child Study Center 1960 Barton 1959 Dormitory 1957 Shorey Building 1955 Old Hospital Year of Construction Building
  61. 62. Under Construction <ul><li>National studies show that for each $1 spent on Capital Renewal/Deferred Maintenance today, you can avoid $4 in future expense. </li></ul><ul><li>The following buildings, currently under construction. will add to the Capital Renewal/Deferred Maintenance backlog: </li></ul><ul><li>Jackson T. Stephens Spine and Neurosciences Institute (225,000 s.f.) </li></ul><ul><li>Biotechnology Building (16,000 .s.f.) </li></ul><ul><li>College of Public Health (120,000 s.f.) </li></ul><ul><li>Arkansas Biosciences Institute (143,000 s.f.) </li></ul>
  62. 63. Our reserves to address the Capital Renewal/Deferred Maintenance needs are dramatically less than required.. CAPITAL RENEWAL/DEFERRED MAINTENANCE: A LIVING PROBLEM
  63. 64. <ul><li>What should we do? </li></ul><ul><li>Day by day, our facilities continue to age as new ones are being constructed… </li></ul><ul><li>The National Average for Capital Renewal/Deferred Maintenance for Medical Universities is 4% of the Current Replacements cost. </li></ul><ul><li>Currently, the Capital Renewal/Deferred Maintenance liability for UAMS stands at approximately $27 million. </li></ul><ul><li>We must start budgeting for Capital Renewal/Deferred Maintenance today. Without adequate funding the problems will continue to grow. </li></ul>CAPITAL RENEWAL/DEFERRED MAINTENANCE: A LIVING PROBLEM
  64. 65. Deferred Maintenance, Have we Done Enough?
  65. 66. The Answer to The Question is: No, We Have Not
  66. 67. Thank You !

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