welcomes members of Manchester Occupational Health and Safety Group

Agenda Introductions & housekeeping Short video Short presentation Visit to Security Control Room Tour of The Trafford Centre Please ask questions at any time

Introductions & housekeeping

Short video

Short presentation

Visit to Security Control Room

Tour of The Trafford Centre

Please ask questions at any time

Departments Customer Services – 46 staff Environmental Services – 146 staff Orient – 83 staff Security – 103 staff Building Services – 9 staff (plus 20 – MITIE staff) Management & Administration Staff – 46 staff 433 staff to cover 24 hours a day, 7 days a week, 52 weeks a year operation

Customer Services – 46 staff

Environmental Services – 146 staff

Orient – 83 staff

Security – 103 staff

Building Services – 9 staff (plus 20 – MITIE staff)

Management & Administration Staff – 46 staff

433 staff to cover 24 hours a day, 7 days a week, 52 weeks a year operation

Staff Induction 2 week course for ALL employees Week 1 Employee Handbook Uniform Standards Fire & Evacuation Procedures Radio Procedures General Health & Safety Induction CIEH – Principles of COSHH Equal Opportunities CIEH – Principles of Manual Handling Basic Trading Standards St. Johns Ambulance – Appointed Persons First Aid Course Sharps and Clinical Waste Welcome Host – Customer Services Week 2 Basic Data Protection Bomb Awareness Departmental Training Training Reviews

2 week course for ALL employees

Week 1

Employee Handbook

Uniform Standards

Fire & Evacuation Procedures

Radio Procedures

General Health & Safety Induction

CIEH – Principles of COSHH

Equal Opportunities

CIEH – Principles of Manual Handling

Basic Trading Standards

St. Johns Ambulance – Appointed Persons First Aid Course

Sharps and Clinical Waste

Welcome Host – Customer Services

Week 2

Basic Data Protection

Bomb Awareness

Departmental Training

Training Reviews

Further Training CIEH – Health & Safety in the Workplace BSC – Certificate in Health & Safety at Work CIEH – Supervising Health & Safety Fire Marshall Conflict Resolution Specialist high level machinery training 4 day First Aid Advanced First Aid Regular refresher training on all courses

CIEH – Health & Safety in the Workplace

BSC – Certificate in Health & Safety at Work

CIEH – Supervising Health & Safety

Fire Marshall

Conflict Resolution

Specialist high level machinery training

4 day First Aid

Advanced First Aid

Regular refresher training on all courses

Building Services Responsibilities General building and mechanical, electrical and environmental systems maintenance Planned Preventative Maintenance Control of contractors – Access and Permits to Work Shop fit co-ordination Projects Specialist contractors - Lifts & escalators Fire alarms CCTV systems Water treatment

General building and mechanical, electrical and environmental systems maintenance

Planned Preventative Maintenance

Control of contractors – Access and Permits to Work

Shop fit co-ordination

Projects

Specialist contractors - Lifts & escalators

Fire alarms

CCTV systems

Water treatment

First Aid Provision ALL staff trained as Appointed Persons 103 First Aiders 22 (plus 6 in training) First Responders - Adv. first aid plus Defibrillator and O2 administration) TTCL have their own licensed St. Johns Ambulance first aid trainer 1 - Fully stocked Medical Room 7 - First Aid points throughout the site

ALL staff trained as Appointed Persons

103 First Aiders

22 (plus 6 in training) First Responders - Adv. first aid plus Defibrillator and O2 administration)

TTCL have their own licensed St. Johns Ambulance first aid trainer

1 - Fully stocked Medical Room

7 - First Aid points throughout the site

H&S Responsibilities Gordon McKinnon – Director of operations Gary Howarth – Health and safety manager Brian Titford – Fire and safety officer (part time) Cliff Clinkard – Fire officer (part time) Departmental managers Departmental supervision Representatives of employee safety

Gordon McKinnon – Director of operations

Gary Howarth – Health and safety manager

Brian Titford – Fire and safety officer (part time)

Cliff Clinkard – Fire officer (part time)

Departmental managers

Departmental supervision

Representatives of employee safety

Specific Problems Slips, trips and falls Fire activations Traffic Events / Promotions Public order

Slips, trips and falls

Fire activations

Traffic

Events / Promotions

Public order

Slips, trips & falls Escalators Steps Floor surface internal / external Spillages Weather

Escalators

Steps

Floor surface internal / external

Spillages

Weather

Fire activations 2006 235 Fire alarm activations 179 Intercepted (76%) 56 Fire service attended 10 Genuine calls 2007 253 Fire alarm activations 215 Intercepted (84%) 41 Fire service attended 7 Genuine calls 2008 (so far) 102 Fire alarm activations 86 Intercepted (84%) 16 Fire service attended 3 Genuine calls

2006

235 Fire alarm activations

179 Intercepted (76%)

56 Fire service attended

10 Genuine calls

2007

253 Fire alarm activations

215 Intercepted (84%)

41 Fire service attended

7 Genuine calls

2008 (so far)

102 Fire alarm activations

86 Intercepted (84%)

16 Fire service attended

3 Genuine calls

Traffic 15 Car parks with over 10,500 car parking spaces (up to 47,000 cars on a busy day at Christmas) 12 Service yards (dealing with up to 500 deliveries a day) TTCL Bus station (approx. 500 buses a day) M60 Trafford Park Manchester United

15 Car parks with over 10,500 car parking spaces

(up to 47,000 cars on a busy day at Christmas)

12 Service yards

(dealing with up to 500 deliveries a day)

TTCL Bus station

(approx. 500 buses a day)

M60

Trafford Park

Manchester United

Events / Promotions Fashion shows Children’s holiday entertainment Celebrity appearances / Book signings Fireworks display Christmas lights switch-on Large external promotions Mall promotions Film crews

Fashion shows

Children’s holiday entertainment

Celebrity appearances / Book signings

Fireworks display

Christmas lights switch-on

Large external promotions

Mall promotions

Film crews

Public order Late licence’s in bars Namco Station Cinema Religious festivals Events Football supporters

Late licence’s in bars

Namco Station

Cinema

Religious festivals

Events

Football supporters