Kim Myers, Regional Manager

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  • Presentation Note: Use this slide to introduce the presenters of the Course Materials Program Review. Pass out business cards and any other relevant materials as available. Customize this presentation to fit your particular campus. Use digital pictures, spreadsheets, etc. as appropriate. In the following slides “Presentation Note” offers a suggestion on how to prepare the slide. The “Talking Point” offers potential discussion points to elaborate on concerning slide contents. Where the ‘Institution Full Logo’ is indicated, click on the box to delete this place holder and go to the campus homepage. Place your cursor over the logo, right click on the mouse, and copy the image. Then within PowerPoint, paste the image. An example of this logo is: Where the ‘Institution Small Logo’ is indicated, follow the same directions as above to customize with the campus logo. An example of this logo is:
  • Kim Myers, Regional Manager

    1. 1. <ul><li>Kim Myers, Regional Manager </li></ul><ul><li>Lynne Vaughn, Store Director </li></ul><ul><li>John Shewmaker, Text Manager, University of Florida Bookstore </li></ul><ul><li>Amanda Kohlman, Store Manager, Health Science Center Bookstore </li></ul><ul><li>Mary Oneal, Store Manager, College of Veterinary Medicine Bookstore </li></ul><ul><li>Aimon Sabawi, Store Manager, Levin College of Law Bookstore </li></ul><ul><li>August 2007 </li></ul>
    2. 2. Agenda Topics <ul><li>Follett Higher Education Group Values </li></ul><ul><li>Text Cycle/Adoption Process </li></ul><ul><li>Used Textbooks </li></ul><ul><li>efollett.com Features for Faculty </li></ul><ul><li>Discussion and Q & A </li></ul>
    3. 3. Follett Higher Education Group Follett is the leading contractor of bookstore services and the foremost suppliers of used books in North America History: Follett is 130 years old and started in 1873. Follett ranks 12th on Crains Chicago Business of largest privately held companies in Illinois. Follett ranks 116th on Forbes list of 500 top privately held companies. Mission: To help all college bookstores become world class, multi-channel academic retailers and to support higher education by being the preeminent provider of academic and collegiate products and services. Market: Follett currently operates more than 720 bookstores across the United States and Canada serving more than 4 million students and 300,000 faculty. Employees: More than 8,000 regular full and part-time employees whose mission is to help Follett become the Employer and Retailer of Choice by putting People First. Products: New and used textbooks, an extensive selection of trade and reference books, campus apparel, gifts, software and related campus merchandise.
    4. 4. <ul><li>We value CUSTOMERS </li></ul><ul><li>We value INNOVATION </li></ul><ul><li>We value INTEGRITY </li></ul><ul><li>We value TEAMWORK </li></ul><ul><li>We value ACCOUNTABILITY </li></ul><ul><li>We value EACH AND EVERY ASSOCIATE </li></ul>
    5. 5. The Bookstore’s Partnership With Your Academic Community is Critical <ul><li>Especially: </li></ul><ul><li>When books are adopted </li></ul><ul><li>How books are discussed and used in class </li></ul><ul><ul><li>this is key to students’ perception of value </li></ul></ul><ul><li>Your recommendations </li></ul><ul><li>Comments welcome anytime! </li></ul>
    6. 6. Fall 2007 Term Adoption Cycle <ul><li>Courses Expected 9595 </li></ul><ul><li>Titles Expected 3303 </li></ul><ul><li>Adoptions Due 04/15/07* </li></ul><ul><li>Research/Adoption Entry As Received </li></ul><ul><li>End of Term Book Buy 04/23/07 </li></ul><ul><li>Sales Floor Set Up to Begin 07/07/07 </li></ul><ul><li>Purchase Orders to Publishers 06/18/07 </li></ul><ul><li>Fall Classes Begin 08/19/07 </li></ul><ul><li>Ending Inventory 11/10/07 </li></ul><ul><li>Returns Begin 10/15/07 </li></ul>* College of Veterinary Medicine adoptions due 06/01/07
    7. 7. Fall 2007 Adoption Receipt Trend Line Receipts Before Buyback Enhances Our Ability To Provide Used Book Selection Adoptions Due Adoptions Due Student Buyback
    8. 8. Spring 06-07 Term Adoption Cycle <ul><li>Courses Expected 9217 </li></ul><ul><li>Titles Expected 3590 </li></ul><ul><li>Adoptions Due 10/15/06 </li></ul><ul><li>Research/Adoption Entry As Received </li></ul><ul><li>End of Term Book Buy 12/04/06 </li></ul><ul><li>Purchase Orders to Publishers 11/15/06 </li></ul><ul><li>Sales Floor Set Up to Begin 11/15/06 </li></ul><ul><li>Spring Classes Begin 01/08/07 </li></ul><ul><li>Ending Inventory 02/01/07 </li></ul><ul><li>Returns Begin 02/02/07 </li></ul>
    9. 9. Spring 06-07 Adoption Receipt Trend Line Receipts Before Buyback Enhances Our Ability To Provide Used Book Selection Adoptions Due Student Buyback
    10. 10. Course Materials Issues <ul><li>Changed Adoptions / Late Adoptions </li></ul><ul><ul><ul><ul><li>Purchases and Sales </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Errors/Returns </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Used Books </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Substituted Titles / Bundles </li></ul></ul></ul></ul><ul><li>Store Under-Buying </li></ul><ul><ul><ul><ul><li>Issues in Class </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Customer Service </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Lost Sales </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Costly Re-orders  </li></ul></ul></ul></ul><ul><li>Over-Buying </li></ul><ul><ul><ul><ul><li>Costs (restocking fees or returns limited) </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Vendor Relations </li></ul></ul></ul></ul>
    11. 11. Used Books Save <ul><li>Average Retail Price </li></ul><ul><li>New $72.83 </li></ul><ul><li>Used $54.62 </li></ul><ul><li>Buyback $27.31 (Bought as used and sold back) </li></ul><ul><li>Net Cost $27.31 </li></ul><ul><li>Savings $45.52 (New price less buyback received) </li></ul>
    12. 12. Used Book Drivers <ul><li>Adoptions By Due Date </li></ul><ul><li>Adoptions Received Before End of Term Buyback Period </li></ul><ul><li>Store Wholesale Search Activities and Time Allowed </li></ul><ul><li>Adoption of “Packages” or “Bundles” </li></ul>
    13. 13. Students Saved University of Florida Bookstores
    14. 14. Students Saved Health Science Center Bookstore
    15. 15. Students Saved College of Veterinary Medicine Bookstore
    16. 16. Students Saved Levin College of Law Bookstore
    17. 17. Bookstore Value: On Campus and Online <ul><li> Our Store Others? </li></ul><ul><li>Used Texts Available Yes Limited </li></ul><ul><li>One source - all requirements Yes No </li></ul><ul><li>Pick-up or Shipping Options Yes No </li></ul><ul><li>Assurance of Right Materials* Yes No </li></ul><ul><li>Immediate Availability Yes No </li></ul><ul><li>Easy and Immediate Refunds Yes No </li></ul><ul><li>Financial Aid Transactions Yes No </li></ul><ul><li>Cash, check, credit card Yes No </li></ul><ul><li>Immediate buyback Yes No </li></ul><ul><li>Employs People On Campus Yes No </li></ul><ul><li>Supports Campus Financially Yes No </li></ul><ul><li>* Including passcodes if needed for access to research or reference sites </li></ul>
    18. 19. Sales to Actual Enrollment Observations University of Florida Bookstore Sell-Through is Strongly Influenced by Faculty
    19. 20. Sales to Actual Enrollment Observations Health Science Center Bookstore Sell-Through is Strongly Influenced by Faculty
    20. 21. Sales to Actual Enrollment Observations College of Veterinary Medicine Bookstore Sell-Through is Strongly Influenced by Faculty
    21. 22. Sales to Actual Enrollment Observations Levin College of Law Bookstore Sell-Through is Strongly Influenced by Faculty
    22. 23. <ul><li>e follett.com </li></ul>
    23. 24. <ul><li>FacultyWeb </li></ul><ul><li>Digital Coursepacks </li></ul><ul><li>e Bookstore        </li></ul>e follett.com Leading edge retail technology to better serve your campus and community needs In January of 1999, Follett launched e follett.com, the world’s largest online college bookstore. Your bookstore was immediately linked to this site, allowing your students to purchase books 24 hours a day seven days a week.
    24. 25. Supplemental Materials and Reference Titles <ul><li>Recommended vs. Required </li></ul><ul><ul><li>Let us know what you are recommending </li></ul></ul><ul><li>Academically Priced Software Available </li></ul><ul><ul><li>Significant savings for students and faculty </li></ul></ul>
    25. 26. Thank You! <ul><li>For your contributions to education </li></ul><ul><li>For your support of the bookstore </li></ul><ul><li>For inviting us to participate today </li></ul><ul><li>Questions? </li></ul><ul><li>Comments? </li></ul>

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