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Going Global With Microsoft E Business Servers
 

Going Global With Microsoft E Business Servers

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  • Laurence Kancherla, Gwyneth Marshall and Vincent Célié are the International Program Managers for Microsoft E-Business Servers. They work very closely with the development teams and Microsoft Subsidiaries to ensure that products meet the needs of Microsoft’s worldwide customers. They are responsible for designing international features (like Multilingual UI support) and for driving code page support, locale support, localizability, etc.

Going Global With Microsoft E Business Servers Going Global With Microsoft E Business Servers Presentation Transcript

  • Going Global with Microsoft E-Business Servers Laurence Kancherla Gwyneth Marshall Vincent Célié International Program Managers Microsoft Corporation
  • Agenda
    • What is E-Business?
    • Globalization Support in
      • Microsoft Content Management Server ® 2002
      • Microsoft Commerce Server ® 2002
      • Microsoft BizTalk ® Server 2002
    • Future International Roadmap
  • E-Business Definition
    • E-Business is the conduct of business on the Internet .
      • Buying and selling,
      • Servicing customers, and
      • Collaborating with business partners.
  • E-Business Overview Trading Network Business Internet Enterprise and Line-of-Business Applications Customers Service Providers Suppliers Partners Corporate Users Purchasing/ Accounts Receivable Business Analysts Content Authors Business Users Power Users
    • Solutions
      • Organization/Employee Empowerment
      • Partner/Supplier Integration
      • Customer Interaction
    • Infrastructure
      • Business Process Automation
      • B2B and Enterprise Application Integration
      • Partner and Trading Relationship Management
      • Content and Product Management
    E-Business Portal
  • E-Business Features
    • Content authoring and publishing
    • Content templating and workflow
    • Content scheduling, versioning, archiving
    • Content aggregation and syndication
    • Capture user data
    • Analyze user data
    • Act on user data
    • Profile users and content
    • Target content based on user profiles and context
    • Target content based on user preferences
    • Product catalog management
    • Merchandising and promotional campaign management
    • Catalog aggregation and syndication
    • Connect to legacy systems
    • Connect to line-of-business systems
    • Connect to partners’ systems
    • Design and implement automated business processes
    • Orchestrate distributed business processes
    Enterprise Application Integration Business Analytics Web Content Management Profiling & Personalization Online Selling and Merchandising Business Process Automation
  • How Does Microsoft Deliver This?
    • Content Management Server 2002
    • Knowledge workers can create and manage their own Web content
      • Template-based publishing environment
    • Timely and accurate content
      • Multi-level extensible publishing workflow
      • Content scheduling
      • Content versioning and archiving
      • Content meta-tagging
    • Dynamic content delivery
      • Content personalization
      • Multi-browsing device support
      • Multilingual support
      • Aggregation and syndication through Web Services
    Web Content Management
  • Anatomy of MCMS 2002 Custom Web Service Content Repository (SQL) Publishing API VS.NET Placeholder ASPX Template File System XML Site Deployment Site Manager Authoring Connector Microsoft Word Web Browser Web Author
  • Multilingual Site Structure (MLS)
  • Display Name
  • Implementing MLS
    • Setup the environment
    • Create templates
      • The Web Author uses the code page to display and store content appropriately
    • Connect pages
    • Setup an authoring channel
  • Publishing Event Model
    • The basic publishing workflow model is
      • Create a template
      • Add content
      • Edit content
      • Approve and publish content
      • End-users view live content
  • Localization and the Event Model
    • Create a template that works for the language set
    • Create a target language page on creation of a source page
    • Add content
    • Edit content
    • Send e-mail to localizer when source content is complete
    • Approve and publish content
      • and approve target content on approval of source content
    • End-users view live content
      • in multiple languages
  • How Does Microsoft Deliver This?
    • Commerce Server 2002
    • Manage and globally sell products online
      • Product catalog system
      • Shopping cart management
      • Catalog syndication and aggregation
      • Virtual and local-based catalogs
    • Provide a personalized browsing and shopping experience
      • Profiling system
      • Targeting system
    • Build and manage end-to-end marketing/sales campaigns
      • Advertising, mailing, discount management system
      • Business process pipeline system
    • Make better business decisions
      • Data warehousing system
      • Business analytics system
    Business Analytics Profiling & Personalization Online Selling and Merchandising
  • Anatomy of CS2002 Commerce Server Manager Profile System Business Data Warehouse Products Campaigns Orders Profiles Personalization/Targeting System Business Desk Order Processing System LDAP ODBC SQL Server Business Analytics System SQL Server Catalog System SQL Server
  • CS2002: Multilingual Infrastructure
    • Multilingual data storage
      • Fully Unicode schemas
      • Schema definition multilingual aware
    • Multilingual data input and display
      • Native Unicode data entry in CS platform
        • UTF-16 in admin and tools
      • Business desk (Web management UI)
        • UTF-8 pages
  • Multinational Sites with CS
    • Multinational catalog
      • Update schema to include desired languages
      • Localize catalog using import/export feature
      • Create virtual catalogs to support multiple currencies
    • Merchandising campaigns
      • Create global or language-specific campaign
    • Personalizing/targeting content based on user’s language
      • Use CS APIs to retrieve content in the target language
      • Create language specific targeting groups
  • Multinational Sites with CS (Cont.)
    • Order Processing
      • Multi-currency aware but transactions in the site’s bookkeeping currency
      • Apply conversion rate at presentation or load virtual catalog
    • Data Warehouse and Analytics
      • Reporting language imported
      • Bookkeeping currency imported
      • Reports run using the reporting language and bookkeeping currency
  • Multinational Site Configuration
    • Base configuration
        • Site default locale and language
        • Outgoing character set - may need more than one commerce sites in case of multiple charsets
    • Site UI localization
        • Data driven content uses catalog API, targeting system, and ASP.NET CS Base Class Library
        • Static content uses the ASP.NET resource model
  • How Does Microsoft Deliver This?
    • BizTalk Server 2002
    • Define structured business documents
    • Transform business data
    • Define and manage trading partners
    • Track and analyze Business Data
    • Automate Distributed Business Processes
    • Connect to over 300 types of back-end and legacy systems
      • Over 300 BizTalk Partner Adapters
    Enterprise Application Integration Business Process Automation
  • Understanding EAI and B2B BizTalk Server is an EAI and B2B platform Customers Marketplaces Suppliers EAI B2B
  • Data Transformation and Encoding Conversion Examples Example 1: EDI to Flat File UN/EDIFACT X12 Any codepage XSL Map EDI Document Flat File Document EDI Parser XML Document XML Document XSL Engine Serializer XML Schema XML Schema Unicode (UTF-16) Unicode (UTF-16) Codepage specified in schema Example 2: XML to SAP XSL Map SAP IDOC Document XML Document XML Document XSL Engine Serializer XML Schema UTF-16 Unicode (UTF-16) Codepage specified in schema and supported by SAP
  • Document Interchange Example BizTalk Server Group SMTP HTTP HTTP MSMQ HIS File System DCOM EDI IIS BizTalk Editor Channel Definition XXX XXX Tools Data Store Work Items Admin Schemas/Maps Tracking XXX XXX BizTalk Mapper Port Definition SAP R/3 1 XML Tools Messaging Manager Admin Receive Function Receive Function XXX XXX XML PO SAP IDOC BizTalk Editor Channel Channel Definition BizTalk Mapper XSL Map Port Port Definition LOB Application Internet
  • Document Interchange Example XML Tools BizTalk Editor Pipeline Manager XXX XXX Tools Data Store Work Items Admin Schemas/Maps Tracking BizTalk Mapper Agreement Manager XXX XXX XXX XXX SAP R/3 XML PO 2 Messaging Manager Admin Receive Function BizTalk Server Group SMTP HTTP MSMQ HIS File System DCOM XML PO SAP IDOC BizTalk Editor Channel Channel Definition BizTalk Mapper XSL Map Port Port Definition LOB Application Internet Messaging Service Decrypt/Decode Parse Select Channel XML PO Decrypt/Decode Parse Select Channel
  • Document Interchange Example BizTalk Editor Pipeline Manager SAP R/3 Tools Data Store Work Items Admin Schemas/Maps Tracking BizTalk Mapper Agreement Manager XML PO XML PO SAP IDOC 3 Admin Receive Function XML Tools Messaging Manager XML PO SAP IDOC BizTalk Editor Channel Channel Editor BizTalk Mapper XSL Map Port Port Editor LOB Application Internet Channel XSL Transform Serialize to IDOC SAP Integration Component SAP IDOC XSL Transform Serialize to IDOC SAP Integration Component SAP IDOC DCOM
  • Integration Points Content Management Server BizTalk Server Commerce Server XML Web Service Content Connector XML
  • The Future… Today
    • Process Automation
    • Business rules engine
    • Workflow
    • Integration technologies
    • BPEL4WS Support
    • Integrated developer experience
    • Content Management
    • Commerce Services
    • Catalog Mgmt
    • Campaign Mgmt
    • Site Management
    • Site Analytics
    • Targeting
    • Personalization
    • Single Sign On
    • MUI (Multilingual User Interface)
    • Multinational Client Support
    • Full Unicode 3.2 Support (Surrogates)
    • GB18030