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Director Technical And Regulatory Policy
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Director Technical And Regulatory Policy


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  • 1. Tony Graziano  Director Technical and Regulatory Policy “ Vision in Action - Accessibility to Next Generation Networks
  • 2. About EICTA
    • EICTA is the voice of the European digital technology industry
    • Our objectives
      • Engage European policy makers
      • Foster economic growth
      • Advocate the value of technology
      • Promote competitiveness
      • Contribute to social policy
  • 3. Our Members
    • A wide range of multinational companies (57) and national trade associations (40)…
    • Which represent more than 10,000 businesses and two million employees…
    • And generate revenues of over 1,000 billion euros …
    • 900 experts in various working groups bring credibility and legitimacy to the organisation…
  • 4. Next generation networks – what are we talking about? Today’s network
    • Separate networks for difference services
    • Many numbers (Mobile, Fixed, different devices)
    • Equipment duplication, Service duplication
    Tomorrow’s network
    • One network for converged services
    • One number, fewer devices (PC and Mobile)
    • Service creation and simplified use
  • 5. Benefits for the user
    • Device independence (network will become invisible for the customer);
    • Access independence (access applications anywhere on any device);
    • Service variety (Much richer and broad range of services)
    • Enhanced usability (Mobility, customisation and control)
  • 6. Challenges
    • NGN interconnect regime sets investment and migration incentives:
      • Will new interconnect reward investment in networks? Or in services?
    • Preserve existing revenue – v – grow new business on NGN
    • Focus on “bottlenecks” traditionally on access network.
      • Will this change given the increasing focus on application providers?
    • Interoperability with legacy services/network
    • A pan-European strategy will be critical to avoid different commercial and technical standards across Europe
  • 7. Impact on Telecommunication Services
    • Greater flexibility, in terms of the technology and services on offer;
    • Access to a range of new applications;
    • Targeted application, location–awareness;
    • Interoperability with assistive technologies requires attention.
    • EICTA main focus on Total conversation.
  • 8. Impact on Audio visual Services
    • Much richer and broad range of services;
    • Availability of more targeted services (subtitles, audio description etc...);
    • NGN is only enabler. Specific services need to be implemented by content providers;
    • Real time speech recognition and translation remains an unproven technology for the foreseeable future while for text to voice the technology is already available.
    • EICTA has been leading and articulating value chain approaches to the delivery of end to end accessibility on Digital TV
  • 9. Impact on IT Services
    • greater personalisation and control;
    • Targeted applications (running from terminals);
    • greater use of multimedia
    • Access to emergency service critical;
    • Web accessibility of particular importance to EICTA members.
  • 10. Some observations
    • There are no fixed answer in Inclusive design of ICT products.
    • Is it reasonable to ask that every new technological avenue be accessible from the out set? Effect on technological development.
    • In developing inclusive ICT products, a range of requirements will be encountered that could not reasonably be catered for within a single product.
    • Cooperation is needed to determine how to spread the necessary features within a product range, and in what combination in each single product, so as to address the market in a sensible fashion.
  • 11. EICTA’s aproach
    • EICTA approach has centred on three main elements:
      • Creating a culture of inclusion within the ICT industry;
      • Creating a forum where the principle stakeholders can openly discuss accessibility issues and aspirations.
      • Aiding the application of the inclusion philosophy by developing user profiles of elderly and disabled people who are currently excluded;
  • 12. EICTA eInclusion activities
    • Established 4 Groups focussing on:
      • i2010 eInclusionPolicy aspects, chaired by Elena Bonfiglioli ( Microsoft);
      • Accessibility standardisation aspects and web/IT services (chaired by Dave Sawdon (IBM) ;
      • accessibility of mobile terminals (real time text/total conversation issue), chaired by Pekka Heikkinen (Nokia);
      • Acccessibility of Digital TV receivers, chaired by Renaud DiFrancesco (Sony);
  • 13. EICTA eInclusion activities
    • EICTA has been leading and articulating value chain approaches to the delivery of end to end accessibility on :
      • accessing Internet content (web accessibility);
      • total conversation (person to person communication);
      • TV accessibility.
    • In cooperation with the European Disability Forum and the Istituto Nazionale delle Ricerche (Italy) have developed a roadmap for the development of a Design for All Master’s Programme(DfA).
    • Developed, in cooperation with AGE, an “Active Ageing Roadmap" aimed at the inclusion of senior citizens in the information society.
  • 14. ..and Deliverables
    • EICTA has published:
    • White paper on “eAccessibility” in October 2005; available at: .
    • White paper on “Towards an Inclusive Information Society”, in December 2006. Available at: .
    • Booklet (June 2007) detailing some features of EICTA members’ products and services addressing the eInclusion issue. Available at: .
    • EICTA recommendations on a proposed way forward to address the Total Conversation issue (August 2007). Available at: .
    • A self commitment detailing Digital TV e-Accessibility requirements (November 2007).
    • EICTA position on “Active Ageing in the Information Society” (jointly developed with AGE). November 2007. (available at )
    • EICTA position detailing the “Roadmap for the development of a Design for All Master's Programme” jointly developed with EDF.
  • 15. Concluding remarks
    • It is in the best interest of both industry and society that everyone is able to take advantage of the benefits offered by our products.
    • Although many changes have been made, we are not complacent.
    • We realize that technology is constantly changing and we recognise the need to work with other stakeholders in order to understand the problems and needs of all our customers.
    • Strong cooperation is essential if we are to realize the goal of building a fully inclusive Digital Europe.