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Basic Interview Skills
Basic Interview Skills
Basic Interview Skills
Basic Interview Skills
Basic Interview Skills
Basic Interview Skills
Basic Interview Skills
Basic Interview Skills
Basic Interview Skills
Basic Interview Skills
Basic Interview Skills
Basic Interview Skills
Basic Interview Skills
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Basic Interview Skills

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  • 1. Basic Interview Skills An Overview
  • 2. What is an interview? <ul><li>An interview is a… </li></ul><ul><ul><li>Structured meeting between you and the employer </li></ul></ul><ul><ul><li>Interviewing is a skill to be developed </li></ul></ul><ul><ul><li>Practice makes perfect </li></ul></ul><ul><li>The purpose of an interview is to </li></ul><ul><li>Allow you to assess the position and nature of the organization to determine if there’s a fit between your professional goals and the job </li></ul><ul><li>Allow the Interviewer to gather information regarding your interests, skills, &amp; abilities to determine if you will meet their needs </li></ul>
  • 3. Interview Formats <ul><li>Phone or Screening Interview: Used to narrow the field </li></ul><ul><li>One-on-One Interview: Most common type; usually conducted by hiring official </li></ul><ul><li>Group/Panel Interview: Conducted by several people at once </li></ul><ul><li>Meal Interview: Used to see how you interact in a social situation </li></ul><ul><li>Second/Site Interview: Tour of the workplace, meet the staff, and asked additional questions by employer; usually ½ or full day </li></ul>
  • 4. Before for the Interview <ul><li>Research the company and position </li></ul><ul><ul><li>Company website </li></ul></ul><ul><ul><li>Information sessions </li></ul></ul><ul><li>Know yourself and be able to articulate (sell yourself): </li></ul><ul><ul><li>Skills </li></ul></ul><ul><ul><li>Strengths </li></ul></ul><ul><ul><li>Accomplishments </li></ul></ul><ul><ul><li>Career goals </li></ul></ul><ul><ul><li>Areas of development </li></ul></ul><ul><ul><li>Why you should be hired </li></ul></ul><ul><li>Based on your research and knowledge of yourself, communicate your “fit” with the company </li></ul><ul><li>Be prepared to ask and answer questions and provide specific examples </li></ul><ul><li>Be prompt and prepared </li></ul><ul><ul><li>Arrive 10 to 15 minutes early </li></ul></ul><ul><ul><li>Scout location/parking prior to interview date </li></ul></ul><ul><ul><li>Bring extra copies of resume </li></ul></ul><ul><ul><li>Bring Reference List (name, title, complete address, telephone, and e-mail) </li></ul></ul><ul><ul><li>Bring list of questions for interviewer </li></ul></ul>
  • 5. Professional Dress <ul><li>Men </li></ul><ul><ul><li>Two-piece suit; single or double breasted (dark blue or gray; avoid brown or sport coats) </li></ul></ul><ul><ul><li>Solid colors and tighter-woven fabric </li></ul></ul><ul><ul><li>Simple pattered tie </li></ul></ul><ul><ul><li>Polished shoes with socks high enough so no skin is visible when sitting or crossing legs </li></ul></ul><ul><ul><li>Neatly groomed hair and beard/mustache </li></ul></ul><ul><ul><li>Avoid strong colognes, earrings and body piercings </li></ul></ul><ul><li>Women </li></ul><ul><ul><li>Conservative, tailored suit or suit dress (skirt length: top of knee down) </li></ul></ul><ul><ul><li>Simple tailor blouse </li></ul></ul><ul><ul><li>Accessories should be simple </li></ul></ul><ul><ul><li>Basic medium/low heeled pumps </li></ul></ul><ul><ul><li>Conservative jewelry coordinated with outfit (no dangles) </li></ul></ul><ul><ul><li>Handbag should be small and appropriate with outfit </li></ul></ul>
  • 6. What to Take to the Interview <ul><li>Nice notepad in leather folder </li></ul><ul><li>Good pen </li></ul><ul><li>Any completed application materials </li></ul><ul><li>Teaching portfolio </li></ul><ul><li>Portfolio </li></ul><ul><li>Performance pieces (audio, video, live performance) </li></ul><ul><li>Your own business cards </li></ul><ul><li>Breath mints </li></ul><ul><li>Extra money for parking garage or public transportation </li></ul>
  • 7. Body Language <ul><li>Tips for projecting a positive image </li></ul><ul><ul><li>When entering the room, give the appearance of high energy and self-confidence. Walk briskly and SMILE! </li></ul></ul><ul><ul><li>Shake hands firmly but don’t crush bones </li></ul></ul><ul><ul><li>Maintain eye contact throughout the interview </li></ul></ul><ul><ul><li>Sit up straight </li></ul></ul><ul><ul><li>Demonstrate that you are listening intently to the interviewer – occasionally nod your head </li></ul></ul><ul><ul><li>Don’t let your hands or fingers fidget (with themselves or other objects such as a pen, paper, or your hair) </li></ul></ul><ul><ul><li>Avoid folding your arms across your chest </li></ul></ul>
  • 8. Stages of the Interview <ul><li>Introduction – Interviewer will attempt to establish a rapport with you – 1 st impression very important </li></ul><ul><li>Review – Background (education and experience), interests, abilities, career goals, traditional or behavioral questions </li></ul><ul><li>Discussion – Potential opportunities and how you can possibly fit (present &amp; future) </li></ul><ul><li>Conclusion – Points can be clarified by both parties and questions asked and answered by each – Interviewer may explain procedural matters and discuss how and when further contact will be made </li></ul>
  • 9. Behavior-Based Interviews <ul><li>Behavior-Based </li></ul><ul><ul><li>Based on the idea that past behavior is the best predictor of future success </li></ul></ul><ul><ul><li>Relies less on general questions and more on specifics </li></ul></ul><ul><ul><li>Questions usually begin with </li></ul></ul><ul><ul><ul><li>“Tell me about a time when. . . “ </li></ul></ul></ul><ul><ul><ul><li>“Give me an example of . . . “ </li></ul></ul></ul><ul><ul><ul><li>Targeted Skills: </li></ul></ul></ul><ul><ul><ul><li>Alertness </li></ul></ul></ul><ul><ul><ul><li>Assertiveness </li></ul></ul></ul><ul><ul><ul><li>Commitment to task </li></ul></ul></ul><ul><ul><ul><li>Coping </li></ul></ul></ul><ul><ul><ul><li>Creativity </li></ul></ul></ul><ul><ul><ul><li>Decision making </li></ul></ul></ul><ul><ul><ul><li>Goal setting </li></ul></ul></ul><ul><ul><ul><li>Leadership </li></ul></ul></ul><ul><ul><ul><li>Listening </li></ul></ul></ul><ul><ul><ul><li>Management </li></ul></ul></ul><ul><ul><ul><li>Communication </li></ul></ul></ul><ul><ul><ul><li>Organization/planning </li></ul></ul></ul><ul><ul><ul><li>Perception </li></ul></ul></ul><ul><ul><ul><li>Problem solving </li></ul></ul></ul><ul><ul><ul><li>Team building </li></ul></ul></ul>
  • 10. Interview Techniques <ul><li>How to answer behavior-based questions (storytelling) </li></ul><ul><ul><li>SAR </li></ul></ul><ul><ul><li>S ituation </li></ul></ul><ul><ul><li>A ction </li></ul></ul><ul><ul><li>R esult </li></ul></ul><ul><ul><li>Review your resume for examples and write down potential answers to major skill areas </li></ul></ul>
  • 11. After the Interview <ul><li>Thank you notes/letters </li></ul><ul><ul><li>Send thank you note to each individual with whom you interviewed (business cards) </li></ul></ul><ul><ul><li>Each note should be individualized </li></ul></ul><ul><ul><li>Should be sent within 24 to 48 hours </li></ul></ul><ul><ul><li>Handwritten notes are still the norm </li></ul></ul><ul><ul><li>E-mail thank you is acceptable if you know interviewer will not be in his/her office to receive your note in a timely fashion </li></ul></ul><ul><li>Make Notes </li></ul><ul><ul><li>What did you like? </li></ul></ul><ul><ul><li>What didn’t you like? </li></ul></ul><ul><li>Evaluate </li></ul><ul><ul><li>Determine if the job is right for you? </li></ul></ul><ul><ul><ul><li>Environment </li></ul></ul></ul><ul><ul><ul><li>Culture </li></ul></ul></ul><ul><ul><ul><li>Location </li></ul></ul></ul><ul><ul><li>A good fit will lead to a more successful, fulfilling career </li></ul></ul>
  • 12. Reasons for Rejection may Include <ul><li>Inability to express self clearly and/or poor communication skills </li></ul><ul><li>Uncertainty about future goals and/or career plans or unrealistic goals </li></ul><ul><li>Poor personal appearance </li></ul><ul><li>Lack of enthusiasm or interest in the jobs or organization (failure to ask questions) </li></ul><ul><li>Excessive interest in salary, benefits, and vacation </li></ul><ul><li>Lack of courtesy, maturity, or tact </li></ul><ul><li>Lack of knowledge about the organization </li></ul><ul><li>Lack of confidence or over-confidence </li></ul><ul><li>Evasiveness </li></ul>
  • 13. Remember <ul><li>Behave professionally </li></ul><ul><li>Practice initial greeting and handshake (firm) </li></ul><ul><li>Smile </li></ul><ul><li>Maintain eye contact </li></ul><ul><li>Remain calm and confident </li></ul><ul><li>Obtain a business card from each interview (thank you letters) </li></ul><ul><li>Dress professionally </li></ul><ul><li>Be prepared to talk about yourself and your experiences </li></ul><ul><ul><li>Education </li></ul></ul><ul><ul><li>Work </li></ul></ul><ul><ul><li>Volunteer/community service </li></ul></ul><ul><li>Learn to be a storyteller </li></ul><ul><li>Provide specific, concrete examples of results &amp; accomplishments </li></ul><ul><li>Remain positive, enthusiastic, poised and confident throughout the entire process </li></ul><ul><li>An interview is a formal conversation – avoid filler words such as “um,” “ah,” and “you know.” </li></ul><ul><li>Avoid indecisive phrases such as “I think,” “I guess,” “probably,” or “pretty good” </li></ul><ul><li>If you do not hear or understand a question, ask interviewer to repeat or clarify </li></ul>

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